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Midas ico

Midas
- 620 S Willow Ave, Cookeville, TN 38501

Auto repair shop, Auto air conditioning service ★4.0

620 S Willow Ave, Cookeville, TN 38501, USA

4.0
During my daughters recent visit to Midas for an oil change, she mentioned that the check engine light was on and that she had just purchased the vehicle. Despite being supposedly serviced, the oil was dry. She asked if this could be related to the check engine light and mentioned that we had obtained some codes from O'Reilly's. Eric agreed to investigate but failed to disclose a $149.99 diagnosis fee for pulling the same codes. He retained the codes she provided and later reported that they indicated a misfire and auxiliary battery issue, with a repair quote over $1,000. After declining the repairs, she was presented with a $149.99 bill, plus the cost of the oil change which she questioned, given that she already provided the codes and was simply asking if the oil could cause the issue. Eric insisted that they had pulled their own codes. She was upset at the cost and forgot to ask for her actual code numbers back. The following day, She called to request the codes, but Eric was extremely rude, personally hearing the conversation on speaker stating that they would fix the issue if she brought the vehicle back and that they had the codes. However, when I spoke up and asked for the codes for my records, he claimed that they no longer had them, contradicting his earlier statement. Due to the lack of communication and customer service skills she or I will NEVER RETURN to this establishment nor recommend family or friends! - Brandy Magallanes
Midas Overview Photos Intro Exterior Detail Location Reviews

Midas Photos

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Midas Introduce

For residents of Cookeville, Tennessee, and the surrounding communities, a dependable vehicle is an absolute necessity for daily life, whether it's for commuting, running errands, or simply enjoying the scenic drives through Putnam County. When your car or truck needs a check-up, a quick fix, or a major repair, you need a service provider that is not only skilled but also trustworthy and convenient. Midas on South Willow Avenue has been a long-standing name in the auto care industry, offering a wide range of services to keep your vehicle running smoothly. This article will provide you with a comprehensive look at what makes this Midas location a familiar name in local auto repair, outlining its services, location, and what makes it a choice worth considering for your vehicle's needs.

Midas is a globally recognized brand, but the Cookeville location operates with a local focus, serving the specific needs of the community. They are a one-stop-shop for a variety of vehicle maintenance and repair tasks, from the most routine services like oil changes to more complex diagnostics. The team of mechanics is equipped to handle issues across different vehicle types, including cars and trucks. The goal is to provide a reliable and comprehensive solution to your automotive problems, ensuring your safety and the longevity of your vehicle. While customer experiences can vary, as seen in the provided reviews, the business aims to be a go-to resource for its clients, offering a wide spectrum of services in one convenient location.

The shop is designed to be accessible and accommodating, with a focus on convenience for its customers. With on-site services, a physical mechanic on duty, and a variety of accepted payment methods, they strive to make the auto repair process as painless as possible. The friendly desk staff, as noted in one positive review, can make all the difference, helping to slide in a customer on a busy Saturday. This personalized touch is often what makes a local business stand out. Whether you're a long-time resident or new to the area, Midas on South Willow Ave is a place that aims to get you back on the road with minimal hassle.

This overview will provide a detailed look into the services offered, the convenient location and accessibility features, and the key highlights that make this specific Midas a viable choice. We will also examine what makes them a service provider worth considering for your vehicle’s care.

Midas is conveniently located at 620 S Willow Ave, Cookeville, TN 38501, USA. This location places it on one of Cookeville’s main thoroughfares, making it highly accessible for residents coming from any part of the city or the surrounding areas. Its presence on South Willow Avenue means it’s easy to find and reach, whether you’re heading north or south through town.

The business is designed with accessibility in mind, providing a comfortable and convenient experience for all customers. They offer wheelchair accessible entrances, parking lots, and restrooms, ensuring that the facility is welcoming to everyone. The focus on on-site services means you can bring your vehicle in and have the work performed right there at the shop. While they do accept walk-ins on a first-come, first-serve basis, appointments are recommended to ensure prompt service and minimize wait times. This combination of a central location and customer-focused accessibility makes Midas a practical and easy choice for local vehicle owners.

Midas provides a comprehensive suite of auto maintenance and repair services, positioning itself as a full-service auto care center. They have the capability to handle a wide range of vehicle issues, from the most basic tasks to more complex repairs.

Services Offered:

  • Oil Change: A fundamental service for any vehicle, ensuring the engine stays lubricated and runs smoothly.

  • Brakes: Complete brake services, including inspection, repair, and replacement of brake pads and components.

  • Tires: Offering a variety of services, including new tire sales, tire repair, tire rotation, and balancing.

  • Auto Air Conditioning Service: Diagnosis and repair of your vehicle’s A/C system to keep you cool during hot Tennessee summers.

  • Auto Electrical Service: Expertise in diagnosing and repairing electrical issues, from car batteries to other electrical components.

  • Car Battery Store: Offering new batteries and installation services to ensure your vehicle starts reliably.

  • Transmission Shop: Handling transmission repairs and maintenance to keep your vehicle's gears shifting smoothly.

  • Truck Repair Shop: Specializing in repairs and maintenance for trucks, in addition to cars.

  • General Repairs & Maintenance: A broad range of other services including suspension, steering, and exhaust systems to keep your vehicle in optimal condition.

This extensive list ensures that whether you need routine upkeep or an unexpected repair, Midas has the capability to handle your needs.

Based on the provided information, Midas in Cookeville has several key features that contribute to its standing in the community.

Features / Highlights:

  • Wide Range of Services: The shop is a one-stop destination for a variety of auto needs, from tires and oil changes to more complex electrical and transmission work.

  • Experienced Mechanics: With a professional mechanic on staff, the team is equipped to perform a comprehensive range of repairs and diagnostics.

  • Convenient Location: Situated on a major road, the shop is easily accessible for all residents of Cookeville and the surrounding areas.

  • Accessibility Features: The facility is designed to be welcoming and accessible to everyone, with wheelchair accessible entrances, parking, and restrooms.

  • Flexible Payment Options: They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions convenient.

  • On-site Services: All work is performed on-site, providing a seamless and efficient service process for the customer.

These features demonstrate the business’s commitment to providing a professional, accessible, and convenient service experience.

Contact Information:

To schedule an appointment or to inquire about a service, you can reach Midas at the following:

Address: 620 S Willow Ave, Cookeville, TN 38501, USA
Phone: (931) 881-3900
Mobile Phone: +1 931-881-3900

Appointments are recommended to ensure the best possible service and to reduce wait times.

For residents of Cookeville, choosing an auto repair shop is a decision that often comes down to trust and reliability. While customer experiences can vary, as seen in the mixed reviews, Midas offers several compelling reasons why it is a viable choice for your vehicle’s needs. The shop’s wide range of services means you can take care of nearly any auto problem, from a simple oil change to a complex transmission issue, all under one roof. This convenience is a major benefit, saving you time and the hassle of visiting multiple specialty shops. The facility's commitment to accessibility, including wheelchair accessible features, shows a dedication to serving the entire community.

However, as with any service provider, clear communication is key. The provided reviews highlight that while some customers have a great experience with friendly staff who can "slide" them in on a busy day, others have faced issues with transparency regarding fees and information. This makes it important for customers to ask questions upfront and be clear about their expectations. When communication is strong, the experience at Midas can be highly positive. The brand's reputation and its local team's ability to offer a comprehensive list of services make it a practical and functional choice for anyone in need of professional auto care in Cookeville. By taking a proactive role in communication, customers can maximize the benefits of Midas’s expertise and convenient services.

Midas Exterior

  • Tire Shop

  • Battery
  • Brakes
  • Electrical
  • Oil change
  • Tires
  • Auto repair shop

  • General repairs & maintenance

Midas Details

  • Service options

  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Offerings

  • Oil change
  • Amenities

  • Mechanic
  • Restroom
  • Planning

  • Appointments recommended
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Midas Location

Midas

620 S Willow Ave, Cookeville, TN 38501, USA

Midas Reviews

An average rating of ★4.3 from 253 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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