The Waterworks Plumbing, Drain, Heating & Cooling Photos










The Waterworks Plumbing, Drain, Heating & Cooling Introduce
For nearly four decades, Ohio residents and businesses have relied on **The Waterworks Plumbing, Drain, Heating & Cooling** as the premier, full-service expert for essential property systems. Operating from Columbus, this company goes far beyond the typical services of a simple **Plumber**. They are a highly diversified contractor covering plumbing, drains, heating, and cooling, acting as a true one-stop shop for crucial home and commercial infrastructure needs.
As a seasoned service provider since 1986, The Waterworks has built a reputation for tackling everything from a basic **Drips And Leaks** problem to major **Plumbing Disasters** that require their **24/7 Emergency Response**. Their mission is to offer **Better care. Better value. Better results.™** across their entire service line, which spans residential, commercial, and industrial sectors. For new businesses starting up in the Ohio region, like the ice cream shop owner in Johnstown, they are trusted to manage complex projects, pull permits, and ensure inspections **"PASSED with no issues"**—allowing local entrepreneurs to open their doors on schedule.
The company’s commitment to a high standard of service is evident not just in their technical capabilities but also in their organizational values. They pride themselves on having highly trained, certified, and background-checked professionals. Furthermore, they are committed to creating an inclusive environment, proudly identifying as **LGBTQ+ friendly** and a **Transgender safespace**, reflecting a modern, community-focused approach to doing business in Ohio.
Their sheer scale—with over 150 employees and more than 80 service vehicles—allows them to promise **Rapid response** and ensures a technician is often able to provide assistance swiftly. For the central Ohio homeowner, this means minimized downtime and maximum comfort, even during unexpected crises like a mid-winter furnace failure or a severe sewer backup.
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The Waterworks is headquartered at a central location in Columbus, Ohio, giving them a strategic operational base to cover the extensive service area of Central Ohio, including Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. The main office is a key hub for dispatching their large fleet of service vehicles.
- **Primary Address:** 550 Schrock Rd, Columbus, OH 43229, USA
This North Columbus location on Schrock Road is vital for quickly reaching customers in areas like Worthington, Westerville, and Gahanna, as well as accessing key routes for efficient travel across the region. Their commitment to accessibility is further supported by having additional locations, such as one in Grove City, to better serve their wide customer base. Customers visiting the headquarters or meeting a technician at their home can also benefit from **Free parking lot** and **On-site parking**.
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The Waterworks provides an incredibly comprehensive suite of **Repair, Service, And Installation** options, truly embodying their multi-faceted identity as a **Plumber, Drainage service, HVAC contractor,** and more. Their core services are grouped into several specialties:
- **Full-Service Plumbing:** This includes all **Residential And Commercial Plumbing** needs, such as **Plumbing leak detection**, **Plumbing leak repair**, **Water heater installation** (including **High Efficiency Water Heaters** and **Tankless Water** systems), **Toilet repair** and **Toilet installation**, **Sump Pump** services (**Sump pump repair** and **Replace Sump Pump**), **Gas Line Installation**, and the **Repair and install gas and water lines**.
- **Drain and Sewer Expertise:** As a dedicated **Drain Specialist**, they handle **Drain cleaning**, **Sewer cleaning**, **Sewer repair**, **Sewage Backup** issues, **Hydro-Jetting** for severe clogs, **Video Inspections**, and specialized services like **Cured In Place Piping** and **Hydro Excavation Services**.
- **Heating and Cooling (HVAC):** Operating as an **HVAC contractor**, they offer **Air conditioning repair service**, **Furnace repair service**, **Air Conditioning System** maintenance, **Heating Solution** services for **Gas Furnace** and **Electric Furnaces**, **Boiler Systems** maintenance, **Heat Pumps** service, and **Ductless heating & A/C services**.
- **Water Quality and Treatment:** They are experts in **Water Treatment Systems**, offering **Water testing service** (**Free Water Analysis**), installing **Reverse Osmosis Systems**, **Water Softener Systems**, and providing **Comprehensive Water Treatment** options.
- **Specialized Commercial Services:** This division handles **Industrial Plumbing Services**, **Grease Trap Cleaning** and **Grease Trap Maintenance**, **Commercial Pipe Lining**, **Fire Hydrant Maintenance**, and **Sewage Lift Station** service.
- **Emergency and Maintenance:** They guarantee **Emergency Plumbing Service 24 Hours** a day, 7 days a week, with a **24/7 Live Answer** service, and offer **Preventative Maintenance** contracts for all plumbing and HVAC systems.
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The Waterworks distinguishes itself in the highly competitive Central Ohio market through a set of features designed to maximize customer confidence and convenience:
- **24/7 Emergency Availability:** They are available around the clock, 365 days a year, with a **24/7 Live Answer** service, ensuring that Ohio residents are never left stranded during a **Plumbing Disasters** or a critical furnace outage.
- **Community-Focused Inclusivity:** The company is explicitly **LGBTQ+ friendly** and a **Transgender safespace**, demonstrating a commitment to serving all members of the Columbus and surrounding communities with respect.
- **Vast Expertise and Experience:** With an operating history dating back to 1986, their team possesses nearly 40 years of local experience, ensuring they have the knowledge to handle the unique architectural and environmental needs of Ohio properties.
- **Transparent and Honest Operations:** Customers value the commitment to **Customer Education**, where technicians explain solutions instead of pushing unnecessary services. One customer praised a crew for being **"informed of everything they had to do and just as planned, they completed on time."**
- **One-Stop Contractor Convenience:** By offering plumbing, drains, heating, cooling, and water treatment under one roof, they eliminate the need for Ohio homeowners and businesses to coordinate multiple specialty contractors.
- **Meticulous and Professional Service:** Technicians are licensed and trained to leave **"No Mess Left Behind"** and arrive with a professional demeanor, providing comfort and peace of mind during service calls.
- **Advanced Trenchless Technology:** They utilize modern, non-destructive techniques like **Hydro Excavation Services** and **Cured In Place Piping** to offer cost-effective and less disruptive solutions for underground utility work and sewer repair.
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For scheduling routine maintenance, an **Onsite services** appointment, or an urgent **Emergency Plumbing Service**, residents and commercial operators in Central Ohio can use the following details to contact The Waterworks:
- **Address:** 550 Schrock Rd, Columbus, OH 43229, USA
- **Phone:** (614) 490-2149 (This number is active 24/7 for live assistance)
- **Mobile Phone:** +1 614-490-2149
The ease of access and the guaranteed live answer service underscores their dedication to providing prompt, professional assistance at any hour of the day or night.
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What makes **The Waterworks Plumbing, Drain, Heating & Cooling** worth choosing for an Ohio local is the sheer scope of their reliable, guaranteed expertise combined with their accessibility. In a state where a plumbing leak or a furnace breakdown can become a crisis overnight, their **24/7 Emergency Response** with a **Live Answer** ensures help is always just a phone call away. They are not simply a plumbing company; they are a complete indoor utility management partner.
The most compelling reason to choose The Waterworks is their proven ability to handle complex projects and their commitment to transparency and value. The fact that they can manage all your **Plumbing, Heating** and **Air Conditioning System** needs simplifies home maintenance significantly. This holistic approach, backed by nearly 40 years of service and a massive fleet of vehicles for rapid deployment, translates directly to less hassle and quicker solutions for you, the Ohio resident. From installing **Reverse Osmosis Systems** to ensuring your sewer lines are clean via **Hydro-Jetting**, The Waterworks offers a high degree of confidence and comprehensive solutions you can trust.
The Waterworks Plumbing, Drain, Heating & Cooling Bathroom
Plumber
- Drain cleaning
From your sink to your toilet to your shower, The Waterworks can handle any residential drain cleaning for clogs or back-ups. Don’t let a small issue turn into a major headache. We are the best drain cleaning company in Columbus.
- Garbage disposal installation
Garbage disposal installation entails connecting the disposal unit to the sink drain and ensuring a secure fit. This involves mounting the disposal under the sink, connecting it to the plumbing, and verifying proper electrical or wiring connections for units requiring power.
- Garbage disposal repair
Garbage disposal repair involves diagnosing and addressing issues such as clogs, jams, unusual noises, or motor failures. This often requires manually freeing stuck objects, resetting the unit, and checking electrical connections.
- Outdoor plumbing system repair
Outdoor plumbing system repair involves identifying and resolving issues in pipes, faucets, sprinklers, or other components exposed to the elements. This can encompass tasks like repairing leaks, unclogging blocked drains, replacing damaged hoses, or adjusting irrigation systems.
- Plumbing leak detection
Do you believe you have a plumbing leak in your home? Call our experts to check out the problem and find a possible solution.
- Plumbing leak repair
Plumbing leak repair involves locating and fixing leaks in pipes, joints, valves, or fixtures that can lead to water wastage or damage.
- Sewer cleaning
Sewer cleaning is the process of removing debris, blockages, and buildup from sewer lines to maintain proper wastewater flow.
- Sewer repair
A broken sewer line can produce a foul odor and cause permanent damage to your home. Our residential plumbers can fix or install a sewer pipe in your home with our hydro-excavating and sewer line repair services.
- Shower installation
Shower installation involves setting up the necessary plumbing and drainage systems, positioning and securing the shower fixtures, such as the showerhead and faucets, and ensuring proper waterproofing measures are in place to prevent leaks.
- Sump pump repair
- Toilet installation
Toilet installation involves connecting the toilet bowl and tank to the floor flange and securing them in place. The process includes attaching the water supply line, ensuring proper sealing to prevent leaks, and verifying that the toilet is stable and functioning correctly for everyday use.
- Toilet repair
Toilet repair encompasses diagnosing and addressing issues such as leaks, clogs, running water, or flushing malfunctions.
- Water heater installation
Water heater installation involves connecting the heater to the water supply and ensuring proper placement for safe operation. This includes setting up the necessary electrical or gas connections, attaching the cold water inlet and hot water outlet, and verifying that the unit is securely mounted.
- Water heater repair
Water heater repair involves diagnosing and rectifying issues with the heating unit to restore consistent hot water supply. This can include tasks such as fixing faulty thermostats, replacing malfunctioning heating elements, addressing gas or electrical supply problems, and resolving leaks.
- 24/7 Emergency Response
- Air Cleaners
- Air Conditioners
- Air Conditioning Repair
Air conditioning repair involves diagnosing and addressing issues with cooling systems to restore proper functionality. This may include tasks like identifying refrigerant leaks, replacing malfunctioning components such as compressors or fans, cleaning or replacing air filters.
- Air Conditioning System
- Air Purification
- All Residential Service
- Backflow Repair
- Backflow Testing
- Boiler Systems
- Business Cleaner
- Clean and unclog sump pumps and drain spouts
Cleaning and unclogging sump pumps and drain spouts involves removing debris and obstructions to ensure proper water drainage. For sump pumps, this includes checking and cleaning the pump and its intake screen to prevent blockages that could impede water removal from basements.
- Commercial Hvac Services
At The Waterworks, we know that plumbing or drainage issues can arise quickly, with little or no warning. And we know that plumbing or drainage issues can make an enormous impact on the day-today-functioning of your business. That’s why we work efficiently to solve your commercial plumbing problems.
- Commercial Pipe Lining
For commercial ventures, traditional sewer replacement procedures can take a toll on your budget, inconveniencing you, your customers and your employees for days at a time. Pipe lining sewer repair and replacement offers a faster, cheaper, and less destructive alternative.
- Complete Seasonal Inspections Of Hvac Systems
- Comprehensive Heating And Cooling Services
- Comprehensive Water Treatment
- Comprehensive Water Treatment Systems
- Cured In Place Piping
- Drain Cleaning Faucet
- Drain Pipes
- Drain Specialist
- Drainage Issues
- Drips And Leaks
From dripping faucets to burst pipes inside your walls, The Waterworks can help with your residential leak repair needs. We offer water line repair, fixture repair, and other plumbing services in Columbus.
- Electric Furnaces
- Emergency Plumbing Service
- Emergency Plumbing Service 24 Hours
- Faucets Dripping
- Fire Hydrant Maintenance
- Fixtures Repair
- Free Water Analyses
- Free Water Analysis
- Full-Service Plumbing
- Furnace Maintenance
- Furnace Repair
- Gas Furnace
- Gas Line Installation
- Grease Buildup
- Grease Trap Cleaning
- Grease Trap Maintenance
- Heat Exchanger
- Heat Pumps
- Heating And Air Conditioning
- Heating And Cooling
- Heating And Cooling Equipment
- Heating Solution
- High Efficiency Water Heaters
- High Pressure Water Cleaning
- Hose Bibb
- Household Repair
- Hvac Equipment
- Hvac Problems
- Hydro Excavation Services
- Hydro-Jetting
- Indoor Plumbing
- Industrial Plumbing
- Industrial Plumbing Services
- Installation Of New Fixtures
- Kitchens Repair
- Lift Station Pump
- Line Cleaning
- Maintenance Sump Pump
- Maintenance Water Treatment Systems
- Major Repairs
- New Pipes
- Plumbing And Drainage
- Plumbing Disasters
- Plumbing Fixtures
- Plumbing Needs
- Plumbing Problems
Our expert plumbers are always available to handle any residential plumbing issue—inside or outside your home or business. Whether it’s repairing an annoying drip, drain cleaning for an uncooperative drain, or providing a hot water heater repair, we’ll get it done fast and right.
- Plumbing Systems
- Plumbing, Heating
- Preventative Maintenance
- Pump Repair
- Pump Water
- Repair Issues
- Repair and install gas and water lines
Putting off a gas pipe repair can be costly and dangerous. You need an emergency plumber to solve your problem. The Waterworks offers gas pipe installation and repair.
- Repair, Service, And Installation
- Replace Sump Pump
- Replacement Boiler
- Residential And Commercial Plumbing
- Reverse Osmosis Systems
- Reverse Osmosis Water Treatment Systems
- Sediment Filters
- Service Calls
- Sewage Backup
- Sewage Lift Station
- Solid Waste Hauling
- Sump Pump
- Sump Pumps
- Tankless Water
- Trench Digging
- Video Inspections
- Water Damage
- Water Faucets
- Water Softener Systems
- Water Treatment Options
- Water Treatment Systems
HVAC Contractor
- Ductless heating & A/C services
The Waterworks Plumbing, Drain, Heating & Cooling Details
Service options
- Onsite services
- Online estimates
- Language assistance
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
Parking
- Free parking lot
- On-site parking
The Waterworks Plumbing, Drain, Heating & Cooling Location
The Waterworks Plumbing, Drain, Heating & Cooling
550 Schrock Rd, Columbus, OH 43229, USA
The Waterworks Plumbing, Drain, Heating & Cooling Reviews
basementtechsump pumpHVACfurnacesewerfeegarbage disposalchargedvideo
★ 5★ 4★ 3★ 2★ 1I am opening an ice cream shop in Johnstown, Ohio. After several quotes, I decided to go with The Waterworks as I was confident they would be able to pull permits and get the work done as planned.They were AMAZING!!! I had Mike leading the team of Griffin and Nick. I was informed of everything they had to do and just as planned, they completed on time. Inspection PASSED with no issues.I highly recommend these guys and thanks to them, I can now open as scheduled.Great job, Waterworks. I will be sure to pass your information along and personally hang on to it for anything I need done in the future.
Apr 12, 2025 · Joanna DaskivichParking in the yard across the street to the local * massage* parlor for an HOUR in the company van. ZERO tools taken in just a guy walking into a SUS spa. Stays for an hour. Comes out and goes to his parked COMPANY vehicle nowhere NEAR the spa. Parked far enough away that the cameras do not pick up his activity. So tell me Waterworks. Did you have a service call at a * massage* parlor in Blacklick Ohio today on 9/5/2025? Or did your guy decide to park across the street from an EMPTY lot and walk into a massage parlor on his lunch hour? You know getting that happy ending in is important. Especially when you can park across the street from the business itself that had an ENTIRE empty parking lot. So you didn't think you would get caught going into a * spa* for a massage and ending. DO BETTER. Pic included of your COMPANY vehicle parked ACROSS the street from the EMPTY lot of the spa. Why not park in the lot if it is a real service call? Or are you parking on someone's private property in your vehicle for your own purposes?
Sep 06, 2025 · Gerri NickolsonWe called out the Waterworks to replace the leaking garbage disposal. The tech agreed that it would be an easy swap for a new one but our jaws dropped when he quoted us $800! Really? We pushed back and then he said he could do it for $500. Really, again? Anyhow, needless to say we declined. I picked up the part for just over an hundred and replaced it in 20 minutes. I believe the Waterworks is entitled to make money. That is the whole point, right. You do your job so that I don’t have to be bothered with it and can continue with mine. $800 was price gouging. Then the tech will suddenly do it for $300 less. Shady Shady. Their technicians obviously have production goals and incentives. This guy didn’t mind sticking it to a small business just to up his production. Waterworks loves to pride itself as a locally owned business but act like a national group owned by private equity. Meanwhile the owner is sipping cocktails over at Scioto Country Club. Do better and do right by your neighbors!
Aug 22, 2025 · Steve LarsonEasy to make an appointment. Came out within 1day. Fixed our hot water tank in 1.5 hour. Made extra effort not to make a mess. Real nice guy, personal. Great price for tank repair. Got a estimate to fix 2 water spickets, but price was to pricey, didn't do them.
Jul 30, 2025 · Fabio PainterI came home in the evening to find my air conditioning unit not working and the temperature in my house reading 90 degrees. I called after business hours and spoke to their answering service. I was offered an emergency appointment for that night but opted for a call to schedule the next day. I received a call in the morning and was worked into the schedule within 24 hours.My repair technician, James, let me know when he was on the way. He was very kind and considerate of my home, and was able to replace the part and have the unit working in a short time. I would definitely use this company again.
Jul 30, 2025 · Vikki Louden
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