North Charleston Plumber & HVAC: ARS / Rescue Rooter

ARS / Rescue Rooter Photos

ARS / Rescue Rooter Introduce

When a plumbing emergency strikes or an HVAC system fails in the humid climate of South Carolina, a homeowner needs a reliable and responsive contractor. ARS / Rescue Rooter is a major national service provider that operates as a comprehensive plumber, HVAC contractor, and drainage service in the North Charleston area. As a large-scale company with extensive resources, they offer a wide array of services that can address almost any issue a residential or commercial property might face. Their size and reach allow them to provide 24-hour emergency services, which is a significant advantage when you're dealing with a burst pipe or a broken AC unit in the middle of the night.

The scope of services offered by ARS / Rescue Rooter is vast, encompassing a wide range of plumbing and HVAC needs. Their teams are equipped to handle everything from minor repairs like a leaky faucet to complex projects such as a full sewer line replacement or a new furnace installation. This breadth of expertise positions them as a one-stop-shop for many of the most critical systems in a home. The company's business model is built around providing a high volume of services with the promise of professionalism and a "100% satisfaction guarantee." They have a presence across the country, which suggests a standardized approach to training and service delivery.

However, it is worth noting that the customer experience can vary widely. While some customers praise the professionalism, courtesy, and efficiency of their technicians, other reviews describe significant challenges. One customer mentioned having to keep their AC off due to water leaking from a vent after a service call, with the resolution dependent on a quality manager's visit. Another reviewer expressed extreme disappointment with the company, citing a one-year-old unit that was already failing, rudeness from staff, and issues with follow-up service. The company's practice of providing a "fixed" report even when the problem wasn't resolved led to further frustration, highlighting potential communication and accountability issues.

This disparity in reviews is a crucial aspect of understanding ARS / Rescue Rooter's service. On one hand, they have the resources and capabilities to address almost any home service issue. On the other hand, the corporate structure and high volume of work can sometimes lead to a less personal, and in some cases, frustrating experience for the customer. Potential clients are encouraged to thoroughly research reviews and engage directly with the technicians and managers to ensure they get the service they need.

Location and Accessibility

ARS / Rescue Rooter is located at 2548 Oscar Johnson Dr, North Charleston, SC 29405, USA. This location serves as a central hub for their operations, allowing them to dispatch their teams to a broad service area that includes Charleston, Summerville, and other surrounding communities.

As a company that primarily provides onsite services, their technicians come directly to your home or business. This model offers great convenience, as it eliminates the need for you to transport equipment or parts. The company's commitment to accessibility is noted by their wheelchair accessible entrance and parking lot at their physical address, and they accept credit cards, which provides an easy payment option for clients. Given that they are a large corporation, appointments are typically required for non-emergency services, which can be a key point for homeowners seeking immediate, unscheduled assistance.

Services Offered

ARS / Rescue Rooter provides a comprehensive range of plumbing, HVAC, and drain services. Their extensive offerings include:

Plumbing Services: 24-hour emergency plumbing, drain cleaning, sewer repair, leak detection, and a wide array of fixture services. This also includes the installation, repair, and replacement of garbage disposals, sump pumps, and water heaters (both traditional and tankless). They also handle gas line services.
HVAC Services: AC repair and replacement, heating system installation and repair, furnace services, and heat pump maintenance. They are also equipped to handle ductless mini-split systems and provide services to improve indoor air quality.
Drainage Services: Drain cleaning, sewer line repair and replacement, and video camera inspections to accurately diagnose blockages and other issues.
General Services: They offer a range of general services including plumbing inspections, thermostat installation, and regular maintenance plans to help prevent future issues.

This broad list of services indicates that they are equipped to handle nearly any heating, cooling, or plumbing issue a homeowner might encounter, making them a comprehensive service provider.

Features and Highlights

ARS / Rescue Rooter is characterized by several key features, both positive and negative, that are reflected in customer feedback:

24-Hour Emergency Service: A major highlight is their availability for emergency calls 24/7, providing a crucial service for urgent issues that cannot wait.
Wide Range of Services: Their ability to handle both plumbing and HVAC issues positions them as a single solution for a variety of home system problems.
Professional Technicians: Several positive reviews praise the professionalism, courtesy, and knowledge of individual technicians.
Corporate Structure: As a large, national company, they have established systems and procedures. This can lead to a consistent experience but may also result in challenges with communication and responsiveness, as noted in some negative reviews.
Customer Satisfaction Guarantee: The company promotes an "Exceptional Service Guarantee," which promises to work until the customer is satisfied. However, some reviews suggest that this guarantee may not always be honored, leading to significant customer frustration.
High-Volume Business: The sheer volume of jobs they take on can sometimes lead to issues with scheduling, follow-up, and continuity of service, as evidenced by a customer's experience with a new unit needing to be serviced multiple times.

Contact Information

To request services from ARS / Rescue Rooter, you can use the following contact information.

Address: 2548 Oscar Johnson Dr, North Charleston, SC 29405, USA

Phone: (843) 932-7464

Mobile Phone: +1 843-932-7464

What is Worth Choosing ARS / Rescue Rooter?

Deciding on a plumber or HVAC contractor is a significant choice, especially for a homeowner in South Carolina. ARS / Rescue Rooter has a compelling business model that promises speed and comprehensive service. Their greatest asset is their ability to respond to emergencies at any hour, day or night. For someone dealing with a serious plumbing leak or a complete AC failure in the heat of a Charleston summer, this immediate availability is invaluable. Furthermore, their extensive list of services means you can rely on a single company for all your home's most critical systems.

However, it is crucial for potential customers to be aware of the varied experiences reported by others. The provided reviews and public data reveal a potential for a disconnect between the company's stated guarantees and the actual customer experience. While some customers have excellent service, others have faced issues with unresolved problems, poor communication, and what they perceive as dishonesty. The frustration expressed by clients, including one who said, "I'm not understanding why after a year we are needing to have this unit fixed," is a serious concern.

Ultimately, choosing ARS / Rescue Rooter may be a good option for those who prioritize immediate availability and a wide range of services. However, it is highly recommended to proceed with caution. It is always wise to get multiple quotes, ask for clear, written estimates, and thoroughly review all documentation. For a new system installation or a major repair, having a clear understanding of the warranty and the company's resolution process is paramount. In a region where reliable service is key, the experiences of past customers should be a central part of any decision-making process.

ARS / Rescue Rooter Services

Plumber
24 hour emergency services
ARS / Rescue Rooter offers 24-hour emergency plumbing services . Day or night, our team is ready to handle urgent issues like leaks, backups, and burst pipes. Contact us anytime for fast, reliable emergency service!
Bathroom plumbing
From leaky faucets to full remodels, ARS / Rescue Rooter handles all your bathroom plumbing needs . Quality repairs, installations & upgrades. Call now for expert service!
Drain cleaning
Clogged drain? ARS / Rescue Rooter offers professional drain cleaning . Our experts remove blockages and restore proper flow for sinks, tubs, and sewer lines. Contact us today for fast and effective service!
Emergency plumber
Need urgent plumbing help? ARS / Rescue Rooter provides fast, reliable emergency plumbing services . Available 24/7 for leaks, clogs, burst pipes, and more. Contact us now for immediate assistance!
Emergency plumbing
ARS / Rescue Rooter offers 24-hour emergency plumbing services . Day or night, our team is ready to handle urgent issues like leaks, backups, and burst pipes. Contact us anytime for fast, reliable emergency service!
Faucet installation
ARS / Rescue Rooter offers expert faucet installation . We install and replace kitchen, bathroom, and outdoor faucets for a secure, leak-free setup. Our skilled plumbers ensure proper sealing and water flow. Contact us today for reliable, professional service!
Faucet repair
Leaky or dripping faucet? ARS / Rescue Rooter provides expert faucet repair services . Our skilled plumbers quickly diagnose and fix leaks, low water pressure, and faulty handles to restore proper function. Contact us today for fast and reliable repairs!
Faucet replacement
Upgrade your faucet with expert faucet replacement services from ARS / Rescue Rooter. We provide fast, professional installations for kitchens, bathrooms, and more. Call today for service!
Fixture installation
ARS / Rescue Rooter offers expert fixture installation . From faucets to sinks and toilets, we ensure proper installation for functionality and style. Contact us today for reliable service and quality craftsmanship!
Fixture repair
ARS / Rescue Rooter offers expert fixture repair services . Whether it's a leaky faucet or broken toilet, our skilled plumbers quickly fix fixtures to restore proper function. Contact us today for reliable, efficient service!
Fixture replacement
ARS / Rescue Rooter specializes in fixture replacement services . From faucets to toilets and everything in between, we offer reliable and efficient replacement solutions. Contact us today for fast, professional fixture replacement!
Fixture services
ARS / Rescue Rooter offers expert fixture services . Whether it's installation, repair, or replacement, we handle all types of plumbing fixtures to keep your home or business running smoothly. Contact us today for professional service!
Garbage disposal installation
Upgrade your kitchen with expert garbage disposal installation from ARS / Rescue Rooter . Our plumbers ensure a secure, efficient setup for hassle-free food waste disposal. Contact us today for professional service!
Garbage disposal maintenance
Keep your kitchen running smoothly with professional garbage disposal maintenance from ARS / Rescue Rooter. . Our expert plumbers help extend the life of your disposal unit, prevent clogs, and ensure optimal performance.
Garbage disposal repair
Is your garbage disposal jammed or not working? ARS / Rescue Rooter offers expert garbage disposal repair . We quickly diagnose and fix issues to restore smooth operation. Contact us today for fast and reliable service!
Garbage disposal replacement
Need a new garbage disposal? ARS / Rescue Rooter offers expert garbage disposal replacement . We install high-quality units for reliable and efficient waste disposal. Contact us today for professional service!
Garbage disposal services
ARS / Rescue Rooter offers expert garbage disposal services . From installation to repairs, we ensure your disposal system works smoothly and efficiently. Contact us today for fast and reliable service!
Gas leak repair
ARS / Rescue Rooter provides fast and reliable gas leak repair services . Our licensed technicians ensure your safety with expert detection and repair. Contact us immediately for emergency gas leak assistance!
Gas line installation
Need a new gas line? ARS / Rescue Rooter offers expert gas line installation . We ensure safe and efficient gas connections for your home or business. Contact us today for professional service!
Gas line repair
ARS / Rescue Rooter provides reliable gas line repair services . Our team quickly detects and fixes gas leaks to ensure your home is safe and secure. Contact us today for expert gas line repair services!
Gas line repair and replacement
Need gas line service? ARS / Rescue Rooter provides expert gas line repair and replacement . We ensure safe, reliable gas flow for your home or business. Contact us today for professional service!
Gas line replacement
Trust ARS / Rescue Rooter for safe and efficient gas line replacement services. Whether you're upgrading aging lines or addressing damage, our licensed professionals ensure your new gas lines are installed to code, tested thoroughly, and built to last.
Gas line services
ARS / Rescue Rooter offers expert gas line services . From installation to repair, we ensure safe and efficient gas flow for your home or business. Contact us today for reliable and professional service!
General plumbing services
ARS / Rescue Rooter offers expert general plumbing services . From repairs to installations, our skilled plumbers handle all your plumbing needs with quality and reliability. Contact us today for professional service!
Install sump pump
Protect your home from flooding with expert sump pump installation by ARS / Rescue Rooter. Our team installs reliable pumps to keep your basement dry. Contact us today for professional service!
Install tankless water heater
Upgrade to energy efficiency with tankless water heater installation by ARS / Rescue Rooter. We provide expert installation for endless hot water and lower utility costs.
Install water filtration
Enjoy cleaner, healthier water with professional water filtration installation by ARS / Rescue Rooter. We install top-quality systems tailored to your needs. Call today to schedule your service!
Kitchen plumbing
Need kitchen plumbing help? ARS / Rescue Rooter offers expert sink, faucet, garbage disposal, and pipe services . Fast, reliable solutions—call today!
Leaky faucet repair
ARS / Rescue Rooter offers expert leaky faucet repair services . We quickly diagnose and fix leaks to prevent water waste and damage. Contact us today for fast and reliable service!
Plumber
ARS / Rescue Rooter provides expert plumbing services . Whether it’s a minor repair, installation, or emergency service, our professional plumbers are ready to handle all your plumbing needs. Contact us today for reliable and efficient plumbing solutions!
Plumbing company
ARS / Rescue Rooter is a trusted plumbing company . We provide expert plumbing services, including repairs, installations, and maintenance for homes and businesses. Contact us today for reliable and professional service!
Plumbing fixture installation
ARS / Rescue Rooter offers expert plumbing fixture installation . From faucets to sinks and toilets, we ensure proper installation for optimal performance. Contact us today for reliable service!
Plumbing inspection
ARS / Rescue Rooter offers professional plumbing inspection services . We assess your plumbing system to identify issues and ensure optimal performance. Contact us today for a thorough and reliable inspection!
Plumbing installation
ARS / Rescue Rooter offers professional plumbing installation services . Whether it's new construction or upgrades, we ensure your plumbing systems are installed with care and efficiency. Contact us today for expert service!
Plumbing issues
ARS / Rescue Rooter handles all types of plumbing issues .—from leaks and clogs to broken pipes and low water pressure. Count on our expert team for fast, effective solutions. Contact us today!
Plumbing leak detection
Suspect a hidden water leak? ARS / Rescue Rooter offers expert plumbing leak detection . Our team uses advanced techniques to find and fix leaks, preventing water damage and high bills. Contact us today for fast, accurate leak detection and repairs!
Plumbing leak repair
Dealing with a water leak? ARS / Rescue Rooter provides expert plumbing leak repair . Our skilled plumbers quickly locate and fix leaks to prevent water damage and high bills. Contact us today for fast, reliable service!
Plumbing maintenance
Keep your plumbing system in top condition with expert maintenance from ARS / Rescue Rooter . We inspect, clean, and maintain pipes, fixtures, and drains to prevent issues and extend system lifespan. Contact us today for reliable service!
Plumbing pipe repair
ARS / Rescue Rooter offers expert plumbing pipe repair services . Whether it's a leak, crack, or burst pipe, we provide fast and reliable repairs to restore your plumbing system. Contact us today for professional and efficient pipe repair solutions!
Plumbing repair
ARS / Rescue Rooter offers expert plumbing repair services . From leaks to clogs, our skilled plumbers handle all your plumbing issues with precision and care. Contact us today for fast, reliable repairs!
Plumbing replacement
Need plumbing replaced? ARS / Rescue Rooter offers expert plumbing replacement services . Whether it's pipes, fixtures, or appliances, we provide reliable replacements to keep your system running smoothly. Contact us today for professional service!
Plumbing services
ARS / Rescue Rooter offers expert plumbing services . From repairs and installations to maintenance and emergency services, we handle all your plumbing needs. Contact us today for reliable and professional service!
Repair sewer line
ARS / Rescue Rooter provides expert sewer line repair services to fix clogs, leaks, and damaged pipes. We offer reliable, long-lasting solutions for your plumbing system.
Repair sump pump
Protect your property from flooding with expert sump pump repair by ARS / Rescue Rooter. We diagnose and fix issues quickly to keep your home safe and dry.
Repair tankless water heater
Experiencing issues with your tankless water heater? ARS / Rescue Rooter offers fast, reliable repairs to restore your hot water. Call now for expert service!
Repair water filtration
Restore clean, great-tasting water with expert water filtration repair by ARS / Rescue Rooter. We service all system types to keep your water pure. Call now for fast, reliable repairs!
Repair water line
ARS / Rescue Rooter offers expert water line repair services . We quickly locate and fix leaks or damage to restore water flow and prevent costly issues. Contact us today for prompt, reliable service!
Replace tankless water heater
At ARS / Rescue Rooter, we offer expert tankless water heater replacement services. Whether your unit is outdated or malfunctioning, our licensed technicians ensure a seamless swap with a new, energy-efficient model, restoring your home's hot water reliably and efficiently.
Residential plumber
ARS / Rescue Rooter for reliable residential plumbing . From leaks to installations, we handle it all with expert care and prompt service. Call today to book your local plumber!
Residential plumbing
ARS / Rescue Rooter provides trusted residential plumbing services . From repairs and installations to maintenance, we keep your home's plumbing running smoothly. Contact us today for expert service!
Sewer line repair
ARS / Rescue Rooter provides expert sewer line repair services . We diagnose and fix leaks, blockages, and damage using advanced techniques for a reliable sewer system. Contact us today for fast and professional service!
Sewer line services
If you're experiencing issues with your sewer line, ARS / Rescue Rooter provides expert services , including repair, maintenance, and replacement. Contact us today for professional, reliable solutions!
Sewer repair
Dealing with sewer line issues? ARS / Rescue Rooter provides expert sewer repair . Our team quickly diagnoses and fixes leaks, clogs, and damage to restore proper function. Contact us today for fast, reliable service!
Shower installation
Upgrade your bathroom with professional shower installation from ARS / Rescue Rooter . Our experts ensure a secure, leak-free setup for a stylish and functional shower. Contact us today for reliable service and quality craftsmanship!
Shower repair
Leaky or malfunctioning shower? ARS / Rescue Rooter offers expert shower repair . We fix leaks, low water pressure, and faulty fixtures to restore proper function. Contact us today for fast, reliable service!
Sump pump installation
Protect your home from flooding with expert sump pump installation by ARS / Rescue Rooter . Our team installs reliable pumps to keep your basement dry. Contact us today for professional service!
Sump pump repair
Is your sump pump failing? ARS / Rescue Rooter offers expert sump pump repair . We diagnose and fix issues to keep your basement dry and protected. Contact us today for fast, reliable service!
Sump pump replacement
ARS / Rescue Rooter offers expert sump pump replacement services . We install reliable, high-quality pumps to protect your home from flooding and water damage. Contact us today for professional service!
Sump pump services
Protect your home from flooding with expert sump pump services by ARS / Rescue Rooter . We offer installation, repair, and maintenance to keep your system running smoothly. Contact us today for reliable sump pump solutions!
Tankless water heater installation
Upgrade to endless hot water with expert tankless water heater installation from ARS / Rescue Rooter. Our team installs energy-efficient units for reliable, on-demand hot water. Contact us today for professional service!
Tankless water heater maintenance
ARS / Rescue Rooter offers expert tankless water heater maintenance services. We ensure optimal performance by flushing out mineral buildup, checking components, and making necessary adjustments. Contact us today for reliable maintenance!
Tankless water heater repair
Is your tankless water heater not working properly? ARS / Rescue Rooter provides expert tankless water heater repair. We diagnose and fix issues to restore efficient, on-demand hot water. Contact us today for fast, reliable service!
Tankless water heater replacement
ARS / Rescue Rooter offers expert tankless water heater replacement services. We install energy-efficient models to provide endless hot water and improved performance. Contact us today for professional service!
Tankless water heater services
ARS / Rescue Rooter provides expert tankless water heater services. From installation and repair to regular maintenance, we ensure your system operates efficiently. Contact us today for professional and reliable service!
Tankless water heaters
Upgrade to endless hot water with expert tankless water heater installation from ARS / Rescue Rooter. Our team installs energy-efficient units for reliable, on-demand hot water. Contact us today for professional service!
Toilet repair
Dealing with a clogged, leaking, or running toilet? ARS / Rescue Rooter offers expert toilet repair . Our skilled plumbers quickly diagnose and fix issues for a smooth, efficient flush. Contact us today for fast and reliable service!
Water filtration
Enjoy clean, safe water with expert water filtration solutions from ARS / Rescue Rooter. We install and maintain filtration systems to remove impurities and improve water quality. Contact us today for professional service!
Water filtration systems
ARS / Rescue Rooter offers expert water filtration system installation and maintenance. Improve your water quality with our reliable filtration solutions. Contact us today for professional service!
Water heater installation
Need a new water heater? ARS / Rescue Rooter provides expert water heater installation . We install energy-efficient units for reliable hot water. Contact us today for professional service and a hassle-free installation!
Water heater maintenance
Keep your water heater running efficiently with expert maintenance from ARS / Rescue Rooter . We inspect, flush, and service units to extend their lifespan. Contact us today for professional water heater care!
Water heater repair
No hot water? ARS / Rescue Rooter provides expert water heater repair . We quickly diagnose and fix leaks, heating issues, and other problems to restore reliable hot water. Contact us today for fast, professional service!
Water heater repair & installation
Need water heater service? ARS / Rescue Rooter offers expert water heater repair and installation . Whether fixing issues or installing a new unit, we ensure reliable hot water. Contact us today for professional service!
Water heater replacement
Need a new water heater? ARS / Rescue Rooter offers expert water heater replacement . We install energy-efficient units for reliable hot water. Contact us today for professional service!
Water heater services
ARS / Rescue Rooter offers expert water heater services . From repairs to new installations, we ensure reliable hot water for your home or business. Contact us today for professional service!
Water tank installation
Need a new water tank? ARS / Rescue Rooter offers expert water tank installation . Our team ensures a secure, efficient setup for reliable water storage. Contact us today for professional service!
Water tank repair
ARS / Rescue Rooter provides expert water tank repair . We quickly diagnose and fix leaks, corrosion, and other issues to restore your water supply. Contact us today for reliable service!

Air Conditioning Repair Service
24-hour emergency services
No matter the time of day or night, ARS / Rescue Rooter is here for you with reliable 24-hour emergency services. Whether it's heating, cooling, or plumbing, we’ve got you covered when emergencies arise.
A C Repair Services
AC company
ARS / Rescue Rooter is a trusted AC company specializing in installation, repair, and maintenance for optimal home comfort.
AC installation
Need a new air conditioner? ARS / Rescue Rooter offers professional AC installation services. Our team helps you choose the right system for your home and ensures expert installation for optimal cooling and efficiency.
AC repair
Is your AC not cooling properly? ARS / Rescue Rooter provides fast and reliable AC repair services. Our skilled technicians quickly diagnose and fix any issues, restoring your home's comfort in no time.
AC replacement
Need to replace your old air conditioner? ARS / Rescue Rooter offers reliable AC replacement services. Our team helps you choose the perfect system for your home and ensures efficient installation, keeping your space cool and comfortable.
AC services
ARS / Rescue Rooter offers comprehensive AC services, including installation, maintenance, and repair. Our experienced technicians ensure your system runs smoothly, keeping your home cool and energy-efficient throughout the year.
Ac Unit
Air Conditioner
Air Conditioning Installation
Air Conditioning System
Air conditioner installation
Stay cool with professional air conditioner installation from ARS / Rescue Rooter. Our team will help you choose the right system for your home and install it with precision to ensure maximum comfort and energy efficiency.
Air conditioner maintenance
Ensure your air conditioner runs smoothly all season long with ARS / Rescue Rooter's expert maintenance services. We perform thorough inspections, cleanings, and tune-ups to enhance efficiency, prevent breakdowns, and extend your system’s lifespan.
Air conditioner repair
When your air conditioner stops working, turn to ARS / Rescue Rooter for fast, reliable repairs. Our expert technicians quickly diagnose and fix issues, restoring your comfort and ensuring your system runs efficiently.
Air conditioner replacement
When it’s time for a new AC, trust ARS / Rescue Rooter for professional air conditioner replacement. We’ll help you find the right system for your home and handle the installation with precision and care.
Air conditioner services
From installation to repairs and routine maintenance, ARS / Rescue Rooter delivers complete air conditioner services to keep your system running efficiently and your home cool and comfortable all season long.
Air conditioning company
Looking for reliable air conditioning services? ARS / Rescue Rooter is your trusted local air conditioning company, offering expert installation, maintenance, and repair services to keep you cool and comfortable all year round.
Air conditioning installation
Beat the heat with professional air conditioning installation from ARS / Rescue Rooter. Our expert team helps you choose the perfect system for your home and ensures seamless, efficient installation for year-round comfort.
Air conditioning maintenance
Keep your AC running smoothly with ARS / Rescue Rooter's air conditioning maintenance services. Our team performs thorough inspections, cleaning, and tune-ups to ensure your system operates efficiently and lasts longer.
Air conditioning repair
If your air conditioner isn’t cooling as it should, ARS / Rescue Rooter provides fast, professional air conditioning repair services. Our expert technicians diagnose and fix any issues to restore comfort and keep your system running efficiently.
Air conditioning replacement
Upgrade your comfort with expert air conditioning replacement from ARS / Rescue Rooter. We remove your old system and install a high-efficiency unit that keeps your home cool and energy bills low.
Air conditioning services
ARS / Rescue Rooter provides full-service air conditioning solutions, including expert installation, reliable repairs, and routine maintenance to keep your home comfortable and your system running efficiently.
Air quality
At ARS / Rescue Rooter, we prioritize your home’s air quality. Our services include solutions to improve indoor air conditions, from air purification to filtration systems, ensuring a healthier and more comfortable environment for you and your family.
Damaged Pipe
Drain And Sewer
Ductless mini-split installation
Looking for efficient, space-saving cooling and heating? ARS / Rescue Rooter provides professional ductless mini-split installation, offering you a flexible and energy-efficient solution for your home’s comfort needs.
Ductless mini-split maintenance
Keep your ductless mini-split running smoothly with regular maintenance from ARS / Rescue Rooter. Our expert team ensures your system operates at peak efficiency, improving comfort and extending its lifespan.
Ductless mini-split repair
If your ductless mini-split isn’t performing well, ARS / Rescue Rooter offers expert repair services. Our skilled technicians diagnose and fix issues quickly, restoring comfort and efficiency to your home.
Ductless mini-split replacement
Need to replace your old ductless mini-split? ARS / Rescue Rooter offers expert replacement services, helping you upgrade to a more energy-efficient, reliable system for better comfort and savings.
Ductless mini-split services
ARS / Rescue Rooter specializes in ductless mini-split services, offering expert installation, maintenance, and repairs. These efficient systems provide year-round comfort while saving space and energy, ideal for homes without ductwork.
Furnace Repair
Heating And Cooling System
Heating Repair And Installation
Heating System Installation
Indoor air quality
Breathe cleaner, healthier air with ARS / Rescue Rooter indoor air quality solutions. We offer air purifiers, humidifiers, filtration systems, and duct cleaning services to reduce allergens, pollutants, and improve overall air quality in your home.
Install AC
Stay cool with expert AC installation from ARS / Rescue Rooter. We’ll help you choose and install the right system for your home, ensuring comfort and efficiency all summer long.
Install air conditioner
Get reliable, energy-efficient cooling with expert air conditioner installation from ARS / Rescue Rooter. We ensure a seamless setup tailored to your home’s needs.
Install air conditioning
Trust ARS / Rescue Rooter for professional air conditioning installation. We’ll help you choose the right system and ensure a smooth, efficient setup for lasting comfort in your home.
Install ductless mini-split
Choose ARS / Rescue Rooter for expert ductless mini-split installation. Our team ensures a seamless setup, providing you with an efficient, space-saving solution for year-round comfort in your home.
Install thermostat
Get precise control over your home's temperature with ARS / Rescue Rooter thermostat installation services. We install both standard and smart thermostats to boost comfort and energy efficiency.
Plumbing & Drains
Plumbing Fixtures
Plumbing Inspection
Plumbing Repair Services
Purchase And Installation
Regular Maintenance
Repair AC
If your air conditioner isn’t cooling like it should, ARS / Rescue Rooter is here to help. Our expert technicians quickly diagnose and repair AC issues to restore your comfort and keep your system running smoothly.
Repair Heating System
Repair air conditioner
Having trouble with your AC? ARS / Rescue Rooter offers fast and reliable air conditioner repair services to restore comfort and efficiency to your home.
Repair air conditioning
Experiencing issues with your AC? ARS / Rescue Rooter provides fast and reliable air conditioning repair services to restore comfort to your home. Our technicians diagnose and fix problems quickly to keep your system running smoothly.
Repair ductless mini-split
Is your ductless mini-split not cooling or heating properly? ARS / Rescue Rooter provides fast, reliable repair services to restore your system’s performance and keep your home comfortable.
Repair thermostat
Is your thermostat not working properly? ARS / Rescue Rooter offers fast and reliable thermostat repair services to restore accurate temperature control and keep your HVAC system running efficiently.
Replace AC
Is your air conditioner outdated or constantly breaking down? ARS / Rescue Rooter provides expert AC replacement services to improve comfort, boost efficiency, and lower energy costs with a modern, reliable system.
Replace air conditioner
Need a new air conditioner? ARS / Rescue Rooter offers expert air conditioner replacement services to improve your home's comfort and efficiency with a high-quality, energy-saving unit.
Replace air conditioning
Ready for an upgrade? ARS / Rescue Rooter offers expert air conditioning replacement services, ensuring a smooth transition to a more efficient, reliable cooling system.
Replace ductless mini-split
Is your ductless mini-split no longer keeping your home comfortable? ARS / Rescue Rooter offers reliable replacement services to help you upgrade to a high-efficiency system that works better and saves you money on energy bills.
Routine Maintenance
Thermostat installation
Ensure precise temperature control with ARS / Rescue Rooter's professional thermostat installation services. We install both standard and smart thermostats, helping you optimize energy use and comfort in your home.
Thermostat repair
If your thermostat isn’t working properly, ARS / Rescue Rooter is here to help. We provide fast, reliable thermostat repair services to restore precise temperature control and ensure your HVAC system operates efficiently.
Thermostat replacement
Upgrade your comfort with ARS / Rescue Rooter thermostat replacement services. Whether you're switching to a smart thermostat or replacing a faulty unit, our experts ensure a smooth and efficient installation.
Thermostat services
Take control of your indoor comfort with ARS / Rescue Rooter thermostat services. We offer expert installation, repair, and upgrades for standard and smart thermostats to help you manage your heating and cooling systems more efficiently.
Water Heater

HVAC Contractor
AC maintenance
Keep your air conditioner running efficiently with ARS / Rescue Rooter's comprehensive AC maintenance services. We perform regular inspections, cleanings, and tune-ups to ensure optimal performance and extend the lifespan of your unit.
Emergency AC services
When your air conditioning system breaks down unexpectedly, ARS / Rescue Rooter offers quick, dependable emergency AC services. Our team is available around the clock to get your home cool and comfortable again as soon as possible.
Emergency HVAC services
When HVAC issues arise unexpectedly, ARS / Rescue Rooter is here for you with fast, reliable emergency HVAC services. Our team is available 24/7 to handle urgent repairs and restore comfort to your home or business.
Emergency heating services
When your heating system fails unexpectedly, trust ARS / Rescue Rooter for fast, reliable emergency heating services. We’re available 24/7 to restore warmth and comfort to your home when you need it most.
Furnace installation
Need a new furnace? ARS / Rescue Rooter offers expert furnace installation services. Our team helps you select the right furnace for your home and ensures a seamless, efficient installation to keep your home warm and comfortable.
Furnace maintenance
Need to keep your furnace running smoothly? ARS / Rescue Rooter provides expert furnace maintenance to ensure reliable performance and prevent costly breakdowns.
Furnace repair
Is your furnace not working properly? ARS / Rescue Rooter specializes in furnace repair services. Our skilled technicians quickly diagnose and resolve issues, ensuring your home stays warm and comfortable throughout the winter.
Furnace replacement
Need a new furnace? ARS / Rescue Rooter offers professional furnace replacement services. Our team helps you select the right model and provides expert installation to ensure your home stays warm and energy-efficient.
Furnace services
Looking for expert furnace services? ARS / Rescue Rooter offers comprehensive furnace installation, repair, maintenance, and replacement. Our skilled technicians ensure your furnace runs efficiently, keeping your home warm and comfortable all winter.
HVAC company
Looking for a reliable HVAC company? ARS / Rescue Rooter is your trusted partner for all heating, cooling, and ventilation needs. We offer expert installation, maintenance, and repair services to keep your home comfortable year-round.
HVAC installation
Looking for a new HVAC system? ARS / Rescue Rooter expert HVAC installation services. Our team helps you select the best system for your home and ensures a smooth, efficient installation to keep your home comfortable year-round.
HVAC maintenance
Keep your HVAC system running smoothly with professional maintenance from ARS / Rescue Rooter. Our expert technicians perform thorough inspections and tune-ups to ensure optimal performance, energy efficiency, and longevity of your system.
HVAC replacement
Looking to replace your HVAC system? ARS / Rescue Rooter offers professional HVAC replacement services. Our team helps you choose the best system for your home and ensures seamless installation for improved efficiency and comfort year-round.
HVAC services
Looking for professional HVAC services? ARS / Rescue Rooter provides expert heating, ventilation, and air conditioning solutions. From installation and repairs to maintenance, our skilled technicians ensure your system operates efficiently and keeps your home comfortable year-round.
HVAC system installation
Get year-round comfort with expert HVAC system installation from ARS / Rescue Rooter. We install high-efficiency systems designed to keep your home perfectly heated and cooled.
HVAC system services
ARS / Rescue Rooter provides comprehensive HVAC system services, including installation, maintenance, and repair. Our expert team ensures your heating and cooling systems operate efficiently year-round for optimal comfort and energy savings.
Heat pump installation
Looking for an energy-efficient solution to heat and cool your home? ARS / Rescue Rooter specializes in expert heat pump installation, providing year-round comfort with lower energy costs.
Heat pump maintenance
Keep your heat pump running efficiently with ARS / Rescue Rooter heat pump maintenance services. Our technicians provide thorough inspections, cleaning, and tune-ups to improve performance, prevent breakdowns, and extend the lifespan of your system.
Heat pump repair
Is your heat pump not working properly? ARS / Rescue Rooter provides reliable heat pump repair services. Our expert technicians quickly diagnose and resolve any issues to restore your system's efficiency and keep your home comfortable.
Heat pump replacement
Need to replace your old heat pump? ARS / Rescue Rooter offers professional heat pump replacement services. Our team helps you select the perfect system for your home and ensures a smooth, efficient installation for optimal comfort and energy savings.
Heat pump services
Looking for reliable heat pump services? ARS / Rescue Rooter offers expert heat pump installation, repair, and maintenance. Our team ensures your heat pump operates efficiently, providing year-round comfort and energy savings.
Heat pump systems
ARS / Rescue Rooter provides an energy-efficient solution for both heating and cooling. These systems transfer heat rather than generate it, offering cost-effective year-round comfort. Expert installation, maintenance, and repair ensure reliable performance and long-term efficiency
Heating installation
Looking for a new heating system? ARS / Rescue Rooter provides expert heating installation services. Our team helps you select the best system for your home and ensures a seamless installation to keep you warm all winter.
Heating maintenance
Keep your heating system in top condition with ARS / Rescue Rooter's heating maintenance services. Our team provides thorough inspections, cleaning, and tune-ups to improve efficiency and ensure reliable performance throughout the colder months.
Heating repair
Is your heating system not working properly? ARS / Rescue Rooter provides prompt and reliable heating repair services. Our experienced technicians quickly diagnose and fix issues, ensuring your home stays warm and comfortable throughout the colder months.
Heating replacement
Need to replace your heating system? ARS / Rescue Rooter provides reliable heating replacement services. Our team helps you select the ideal system for your home and ensures a smooth installation to keep your space warm and energy-efficient.
Heating services
Looking for reliable heating services? ARS / Rescue Rooter offers comprehensive heating installation, repair, maintenance, and replacement. Our experienced technicians ensure your heating system runs efficiently, providing warmth and comfort.
Heating system repair
ARS / Rescue Rooter provides fast and reliable heating system repair services. Our experienced technicians quickly diagnose and repair issues to restore warmth and comfort to your home, ensuring your heating system runs smoothly all winter long.
Install HVAC
When it’s time to install a new HVAC system, ARS / Rescue Rooter is here to help. We provide expert installation services to ensure your system runs efficiently, keeping your home comfortable year-round.
Install HVAC system
Choose ARS / Rescue Rooter for professional HVAC system installation. Our skilled technicians ensure your new system is properly installed, maximizing efficiency and keeping your home comfortable all year.
Install furnace
Upgrade your home’s heating with a new furnace installation by ARS / Rescue Rooter. Our skilled team ensures a seamless installation, delivering reliable warmth and enhanced energy efficiency for your home.
Install heat pump
Ready to upgrade to a more efficient heating and cooling system? ARS / Rescue Rooter offers professional heat pump installation to help you enjoy consistent comfort and energy savings all year long.
Install heating
Need a new heating system? ARS / Rescue Rooter specializes in professional heating installations tailored to your home’s needs—ensuring efficient, reliable warmth all winter long.
Install thermostat
Ensure precise temperature control with ARS / Rescue Rooter's professional thermostat installation services. We install both standard and smart thermostats, helping you optimize energy use and comfort in your home.
Repair HVAC
ARS / Rescue Rooter provides fast, reliable HVAC repair services. From heating to cooling issues, our licensed technicians quickly diagnose and fix problems to keep your home comfortable year-round.
Repair furnace
Is your furnace acting up? ARS / Rescue Rooter offers expert furnace repair services to quickly diagnose and fix issues—keeping your home warm and your system running smoothly.
Repair heat pump
Is your heat pump not performing at its best? ARS / Rescue Rooter offers fast, reliable heat pump repair services to restore comfort and efficiency to your home.
Repair heating
Having trouble with your heater? ARS / Rescue Rooter offers prompt and professional heating repair services to get your system back up and running, keeping your home warm and cozy when it matters most.
Replace HVAC
Ready for a more efficient system? ARS / Rescue Rooter provides expert HVAC replacement services, ensuring a smooth transition to a newer, energy-efficient system that keeps your home comfortable year-round.
Replace furnace
Thinking it’s time to replace your furnace? ARS / Rescue Rooter provides expert furnace replacement services to keep your home warm and efficient all season long.
Thermostat installation
Get precise control over your home's temperature with ARS / Rescue Rooter thermostat installation services. We install both standard and smart thermostats to boost comfort and energy efficiency.

Drainage Service
Clogged drains
ARS / Rescue Rooter provides fast and effective solutions for clogged drains. We clear blockages using professional drain cleaning methods to restore proper flow. Contact us today for expert service!
Drain clearing
Clear stubborn clogs fast with ARS / Rescue Rooter’s professional drain clearing services. Using advanced tools and techniques, we remove blockages and restore proper drainage for homes and businesses and surrounding areas. Call us today for quick and reliable service!
Drain line maintenance
Keep your plumbing flowing smoothly with regular drain line maintenance from [Business Name. Our expert team in [location] helps prevent clogs, backups, and costly repairs by inspecting and cleaning your drains using the latest technology.
Drain line replacement
When repairs aren't enough, ARS / Rescue Rooter provides professional drain line replacement services. Whether it's due to aging pipes, root intrusion, or severe damage, our licensed plumbers use modern techniques—including trenchless options—to replace drain lines efficiently.
Drain repair
ARS / Rescue Rooter offers expert drain repair. Whether it's clogs, leaks, or damaged pipes, we provide fast and reliable solutions to restore proper drainage. Contact us today for professional service!
Drain services
From clogs to slow drains, ARS / Rescue Rooter offers expert drain services. We clear blockages fast and keep your plumbing flowing smoothly. Contact us today for professional and reliable drain solutions!
Drain snake
ARS / Rescue Rooter offers drain snake services. Using advanced drain snake technology, we quickly clear stubborn clogs and blockages in your pipes, restoring proper flow. Contact us today for fast and effective drain cleaning solutions!
Repair drain
Dealing with a damaged drain line? ARS / Rescue Rooter offers expert drain line repair. Fast diagnostics and lasting solutions to restore flow. Call today for service!
Replace sewer
ARS / Rescue Rooter provides expert sewer replacement services. We deliver fast, reliable solutions to keep your system running smoothly. Contact us today!
Sewer & water line repair
ARS / Rescue Rooter specializes in sewer and water line repair services. We quickly identify and fix issues with your underground pipes using advanced techniques, ensuring minimal disruption. Contact us today for efficient and reliable repair solutions!
Sewer and drain services
ARS / Rescue Rooter provides expert sewer and drain services. From inspections to repairs and cleanouts, we keep your system running right. Call us today for fast, reliable service!
Sewer camera inspection
Need to locate a sewer issue? ARS / Rescue Rooter offers professional sewer camera inspection. Our advanced technology pinpoints blockages, leaks, and damage for accurate repairs. Contact us today for a thorough inspection!
Sewer cleaning
Blocked sewer line? ARS / Rescue Rooter offers professional sewer cleaning. Our experts clear clogs and buildup to restore proper flow and prevent backups. Contact us today for fast, reliable service!
Sewer inspection
ARS / Rescue Rooter offers professional sewer inspection services in. Our advanced camera technology helps detect blockages, leaks, and damage in your sewer lines for accurate repairs. Contact us today for a thorough inspection!
Sewer installation
ARS / Rescue Rooter offers expert sewer installation services. Our team ensures safe, efficient, and code-compliant sewer system setups for homes and businesses.
Sewer line issues
ARS / Rescue Rooter specializes in diagnosing and fixing sewer line issues. From clogs and leaks to damaged pipes, we provide efficient solutions to restore proper flow. Contact us today for fast, reliable service!
Sewer line repair & replacement
Experiencing sewer line issues? ARS / Rescue Rooter offers expert sewer line repair and replacement. We quickly diagnose and fix damage to restore proper flow. Contact us today for reliable service!
Sewer line replacement
ARS / Rescue Rooter specializes in professional sewer line replacement services. We use advanced techniques to replace damaged or aging sewer lines efficiently. Contact us today for expert and reliable service!
Sewer lining
Restore your pipes without excavation! ARS / Rescue Rooter offers expert sewer lining services. Our trenchless technology repairs damaged pipes with minimal disruption. Contact us today for a long-lasting solution!
Sewer locate
ARS / Rescue Rooter offers expert sewer locating services to quickly and accurately find underground sewer lines for repairs, replacements, or new installations.
Sewer pipe lining
Restore damaged sewer lines without digging! ARS / Rescue Rooter offers trenchless sewer pipe lining to repair pipes quickly and efficiently. Contact us today for long-lasting, non-invasive solutions!
Sewer pipe replacement
ARS / Rescue Rooter specializes in sewer pipe replacement services. Whether your pipes are damaged or outdated, we provide reliable replacement solutions to restore proper function. Contact us today for efficient, professional sewer pipe replacement!
Sewer problems
Experiencing sewer issues? ARS / Rescue Rooter provides expert solutions for sewer problems. From clogs to leaks and backups, we diagnose and repair sewer line issues efficiently. Contact us today for fast, reliable service!
Sewer replacement
ARS / Rescue Rooter offers expert sewer replacement services. If your sewer line is damaged or outdated, we provide efficient and reliable replacements to restore your system. Contact us today for professional service!
Sewer services
ARS / Rescue Rooter provides expert sewer services. From inspections and cleanings to repairs and replacements, we ensure a smooth and efficient sewer system. Contact us today for reliable service!

Heating Contractor
Furnace system installation
Stay warm and cozy with a new furnace installation from ARS / Rescue Rooter. Our expert technicians ensure your furnace is installed correctly, providing you with optimal comfort and energy savings for years to come.
Furnace system maintenance
Want to extend the life of your furnace system? ARS / Rescue Rooter offers comprehensive furnace system maintenance to boost efficiency and help avoid unexpected repairs.
Furnace system repair
Having trouble with your heating? ARS / Rescue Rooter provides fast and dependable furnace system repairs to restore comfort and efficiency to your home.
Furnace system replacement
Is your old furnace no longer keeping up? ARS / Rescue Rooter offers professional furnace system replacement to improve efficiency, comfort, and peace of mind.
Furnace system services
Keep your home warm and efficient with ARS / Rescue Rooter’s expert furnace system services. From installation to repair and maintenance, we ensure your furnace is running at its best, providing reliable comfort all season long.
HVAC system maintenance
Is your HVAC system due for a check-up? ARS / Rescue Rooter offers comprehensive HVAC system maintenance to keep your system running efficiently. Our team performs thorough inspections and tune-ups to ensure your home stays comfortable year-round.
Heat pumps installation
Upgrade to energy-efficient heating and cooling with professional heat pump installation from ARS / Rescue Rooter. Our experienced technicians will help you select and install the right system for your home, ensuring maximum comfort and long-term savings.
Heat pumps maintenance
Keep your system running smoothly year-round with ARS / Rescue Rooter expert heat pump maintenance services. Our routine tune-ups improve efficiency, prevent costly breakdowns, and extend the life of your system.
Heat pumps repair
If your heat pump is struggling to heat or cool your home, ARS / Rescue Rooter offers expert heat pump repair services. Our technicians quickly diagnose and fix issues to restore your home's comfort and improve energy efficiency—no matter the season.
Heat pumps replacement
When it’s time to replace your old heat pump, trust ARS / Rescue Rooter for reliable, energy-efficient replacements. We’ll help you select the right model to keep your home comfortable and your energy bills low.
Heat pumps services
Keep your home comfortable year-round with ARS / Rescue Rooter's expert heat pump services. From installation to repair and maintenance, we ensure your heat pump runs efficiently, providing both heating and cooling for your home.
Heating system installation
ARS / Rescue Rooter provides expert heating system installation services. Whether you're upgrading or replacing your heating system, our skilled team ensures a smooth, efficient installation for optimal comfort during the cold months.
Heating system maintenance
ARS / Rescue Rooter offers expert heating system maintenance to keep your home warm and efficient. Our thorough inspections and tune-ups help extend the life of your system and ensure reliable performance throughout the winter.
Heating system replacement
Time to replace your old heater? ARS / Rescue Rooter offers professional heating system replacement services to improve energy efficiency and keep your home warm and reliable.
Heating system services
Stay warm and comfortable with expert heating system services from ARS / Rescue Rooter. From repairs and maintenance to full system installations, we ensure your home’s heating runs efficiently all season long.
Heating system tune-up
Ensure your home stays warm and efficient with a professional heating system tune-up from ARS / Rescue Rooter. We service all types of heating systems with thorough inspections, cleanings, and performance checks to keep your system running smoothly
Heating tune-up
Stay warm and energy-efficient all winter with a reliable heating tune-up from ARS / Rescue Rooter. Our skilled technicians inspect, clean, and fine-tune your furnace or heating system to ensure safe and optimal performance.
Install furnace system
Need a new heating solution? ARS / Rescue Rooter offers professional furnace system installation to keep your home warm, efficient, and comfortable all season long.
Install heat pumps
Looking to install a heat pump in your home? ARS / Rescue Rooter provides expert heat pump installation services tailored to your needs. Our team ensures efficient setup, reliable performance, and year-round comfort.
Install heating system
Upgrade your comfort with expert heating system installation from ARS / Rescue Rooter. We’ll help you choose and install the right system for efficient, long-lasting warmth.
Repair furnace system
Not getting enough heat? ARS / Rescue Rooter specializes in fast and reliable furnace system repairs to keep your home comfortable and safe.
Repair heat pumps
ARS / Rescue Rooter specializes in repairing heat pumps for reliable year-round comfort. Whether your system is making strange noises, blowing cold air in winter, or struggling to maintain temperature, our skilled technicians will get it running smoothly again.
Repair heating system
Don’t let a faulty heater leave you in the cold. Trust ARS / Rescue Rooter for fast, reliable heating system repairs that restore comfort and efficiency to your home.
Replace furnace system
Is your furnace system outdated or beyond repair? ARS / Rescue Rooter offers professional furnace system replacement to improve your home's comfort and energy efficiency.
Replace heat pump
Is your heat pump outdated or no longer efficient? ARS / Rescue Rooter offers professional heat pump replacement services to restore comfort and energy savings to your home. We’ll help you choose the right unit and handle the installation with precision.
Replace heating system
Upgrade your home’s comfort with a new heating system from ARS / Rescue Rooter. We replace outdated units with energy-efficient models, ensuring reliable warmth and reduced energy costs.

ARS / Rescue Rooter Details

Service options
Online estimates
Onsite services
Language assistance

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Repair services

Planning
Appointment required

Payments
Credit cards
Credit cards

ARS / Rescue Rooter Location

ARS / Rescue Rooter

South Carolina Charleston County North Charleston Oscar Johnson Drive

2548 Oscar Johnson Dr, North Charleston, SC 29405, USA

ARS / Rescue Rooter Reviews

An average rating of ★4.4 from 2627 user reviews.

calltechwater heaterthermostatdrainsupervisorceilinghvac systemkitchen sinkclog

★ 5★ 4★ 3★ 2★ 1

Service was great from start to finish. ARS team were very professional and courteous. As of July 31st my unit has been acting up. I have several water spots on the ceiling in my master’s and living room. The water leaking from the vent in living room was approximately about. 2 gallons. I called the dispatcher reschedule my appointment on Thursday.Tech came out today on August 2nd and recommenced me to keep the AC off until the Quality Manager comes out to look at the damage. I am optimistic that damage will be fixed correctly. My review inclusive until I see results.
Aug 03, 2025 · Ahmard fludd
It has been very challenging getting someone to come out to help us with this unit. We will escalate our issue to corporate but I am extremely disappointed in the rudeness and semantics I am dealing with trying to get a unit I am leasing from them fixed. Btw… my unit is 1 year old this month… I’m not understanding why after a year we are needing to have this unit fixed, but I definitely would not refer anyone to this company.I attached pictures of my thermostats upstairs and downstairs for reference as to the issue. These thermostats were sat down to the lower temps the previous night. The fresh paint with the finger prints weren’t there because of us… it was left from the technician that came out that morning just for reference that they sent someone out and the problem didn’t get fixed. But because it was written up as fixed, they wouldn’t send anyone back out and then kept lying about having sent someone.Charleston, I thought we were better than this… thought we were so much better…
Jul 26, 2025 · Tamekia Alston
I was so happy to see Colin when he came. He was the last person that came to my house and I paid him $662 for a part to be ordered. After almost 2 months of hearing nothing from ARS . I told him about the situation and he was surprised that I had not received the part. He had the part on the truck and installed it. I don’t know why I hadn’t gotten it earlier, but I am very pleased to have everything working properly. Coleman is a very professional person and I am pleased with his concern for the delay I experienced. I called 4 times to speak with someone in management but they made no effort to return my calls. This was very disappointing and gave me concern about continuing to use ARS services. I am grateful that this issue has been addressed and all is well. I hope management becomes more responsive towards its customers concerns.
Aug 31, 2025 · Paulette Craig
Avoid this business at all costs!08/11/25They did a good job marketing their business but less than satisfying job doing the work, and ABSOLUTELY NASTY job on costumer service!!!!They installed our ac unit back in 2023 summer, their sales person (who had left this company ) did a great job impressing us with the product and service. After a while our tenants told us the thermostat they installed had an issue. We called their customer service and upon checking they said it was a false wiring and they sent a repair bill to us. We argued that if it’s not our fault shouldn’t they cover the cost to have it fixed? Please be advised we did not claim not to pay it but just asking/arguing if this would be covered by them, and my wife called them three times to make sure that they are still following this issue. Today we received a letter from a debt collector!!! This is absolutely RIDICULOUS STUPID and unacceptable! We’ve been building our credits to refinance our loan and this is definitely NASTY AND UNPROFESSIONAL! The person who pick up the phone will always be nice to you but could have nothing solved other than sending an email to the service department.They might have been good or reputable for years or even decades, but, before this issue is solved or you see anything changing, I would suggest all of you to avoid this company at all cost! What they have done to us reflects that this business is under poor management, and don’t care about their costumers at all but only want your money. Bring your business and hard earned money to other places to not be screwed.
Aug 12, 2025 · Philip Jia
EDIT: We had a leak because things were not installed correctly. It took months to complete the bathroom ceiling replacement. We started this A/C replacement on April 25, 2025 and they finally completed the bathroom ceiling replacement June 26, 2025. NOW (July 15, 2025)there is a new leak in the bathroom ceiling. Although my original post states i was happy with this install, rest assured; I AM NOT HAPPY AT ALL!!! I will change this post back to satisfied once all work is completed properly and it does not leak.They were fantastic!! Nick was VERY PROFESSIONAL and let us know of any issues we were having. He presented resolutions to any and all issues with absolutely no pressure. I would use them again in a heart beat!! We are extrodinarly pleased with this company. Tony was also VERY PROFESSIONAL. He came in after Nick's proposed resolutions and discussed what choices he felt would best serve us. He gave us numbers for each option listed and let my husband and I talk things over and make a decision WITH OUT ANY PRESSURE! We are so thankful we decided to go with ARS!!!
Jul 15, 2025 · Mellanie