1-800 Radiator & A/C-Asheville

- 128 Bingham Rd #250, Asheville, NC 28806

For mechanics, auto body shops, and car owners in the Asheville, North Carolina area, finding a reliable supplier for auto parts is essential. The right part, delivered on time, can be the difference between a quick repair and a long, frustrating delay. However, not every business lives up to its promises, and it is crucial for local users to be aware of the experiences of others. This article is based on a detailed public review that serves as a cautionary tale about 1-800 Radiator & A/C-Asheville.

This content is a direct report on a very negative customer experience, and it is designed to be purely factual and informative, drawing directly from the provided review. It is not promotional in any way and aims to help local residents make an informed decision by sharing a documented account of alleged poor service and dishonest behavior.

1-800 Radiator & A/C-Asheville is an auto parts store that also identifies as an auto body parts supplier, a car repair and maintenance service, and a radiator shop. While the company's name suggests a focus on radiators and air conditioning components, it offers a range of parts for various needs. However, a significant and concerning review details a customer's experience involving alleged deception and hostile interactions, which they felt were grounds to strongly recommend that others avoid the business. The customer's review highlights a pattern of broken promises and unprofessionalism, which is a critical point for any potential client to consider.

The business is located at 128 Bingham Rd #250, Asheville, NC 28806, USA. They offer multiple options for obtaining parts, including curbside pickup, in-store pickup, and in-store shopping. Additionally, the company provides a free delivery service, which is a major convenience for local mechanics and businesses. These service options, on the surface, seem to make the business highly accessible. However, the customer's review raises serious questions about the integrity of the staff and the reliability of their promises, which would render these services unusable if a customer relationship is damaged.

The company accepts credit cards and debit cards for payment, providing a variety of transaction methods for their customers.

1-800 Radiator & A/C-Asheville, based on the provided information, offers the following:

• Radiator and A/C Parts: As an auto parts store and radiator shop, their primary focus is on providing radiators, air conditioning components, and other related auto body parts.
• Delivery Service: A key offering is their free delivery service, which is designed to bring parts directly to a customer's shop or home, saving time and effort.
• Retail and Pickup: They support multiple shopping methods, including curbside and in-store pickup, making it convenient for those who prefer to collect their parts in person.

The provided customer review, however, focuses on a negative experience related to these services. The customer was promised "coupons on the computer" by a worker who claimed to be a manager. When the customer later tried to apply these, they were allegedly called a "LIAR" and told not to call again. This account calls into question the reliability of the promises made by the staff, which is a core part of the service experience.

The information from the customer's review provides a list of concerning "highlights" that are critical for any potential customer to consider.

• Alleged Deception: A significant feature of the customer's experience was a feeling of being deceived. A sales person promised to add coupons to their account but allegedly failed to do so, leading to a confrontation. This behavior, if accurate, suggests a lack of integrity within the sales process.
• Hostile Customer Service: The customer was allegedly called a "LIAR" and was told not to contact the business again. This is a severe deviation from professional conduct and a major red flag for any potential client. The customer's attempt to be nice was reportedly met with hostility and a refusal to acknowledge the issue.
• Lack of Trust: The customer stated, "I feel that if you will lie to me you will also steal from me." This is a powerful statement that goes beyond a simple complaint about a product or service. It indicates a complete breakdown of trust, which is the foundation of any business relationship.
• Unprofessional Behavior: The customer was told they would be taken to court if they were sent any mail, which is an extremely unprofessional threat and a clear sign of a business relationship gone awry.
• Poor Resolution: The customer, a shop owner, was left with a negative experience and a broken business relationship. This outcome is the opposite of what a professional company should strive for, especially when dealing with repeat business from a local shop.

These are not the features of a business that a local user would want to trust with their personal or professional auto parts needs.

The contact information for 1-800 Radiator & A/C-Asheville is as follows:

• Address: 128 Bingham Rd #250, Asheville, NC 28806, USA
• Phone: (828) 255-2012

The customer's experience with this contact information was negative, as their attempts to resolve the issue were allegedly met with hostility and insults.

When choosing an auto parts store, a local customer values honesty, reliability, and professional customer service. The detailed review from a frustrated customer suggests that 1-800 Radiator & A/C-Asheville may not possess these qualities. The story of a worker allegedly promising coupons only for the customer to be called a liar later on is a major red flag. The reviewer’s final conclusion is a strong recommendation to "not recommend anyone to use this place," which is a powerful deterrent.

The double-posted review, a clear indication of the customer’s frustration and desire to warn others, emphasizes the severity of their experience. The breakdown of communication and the hostility described are the opposite of what any local consumer or business would seek in a long-term partner. For any resident of Asheville, North Carolina, looking for a reliable auto parts store, this documented experience highlights the importance of thorough research and caution when selecting a supplier. The trust that is broken by a dishonest interaction is not easily repaired, and this account serves as a critical piece of information for the community.

1-800 Radiator & A/C-Asheville

128 Bingham Rd #250, Asheville, NC 28806, USA