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MPE Services ico

MPE Services
- 1613 L Gray Blvd, Athens, AL 35611

HVAC contractor, Air conditioning contractor ★3.0

1613 L Gray Blvd, Athens, AL 35611, USA

3.0
Will not use this company again had a service call scheduled during the bad winter weather, I got a call from the technician telling me he would be there in 30 minutes, the time frame was right he came driving down the street turned around and left? Never stopped, tried to call him of course no answer than I get a call from the office saying he will no make it the roads were to bad, I told her he just drove past the house and left so it had nothing to do with the roads, she said someone else would come out in two days.Two days later another tech came and looked at my problem which by the way could have turned into a fire hazard. The techlooked at the problem and said you want the good or the bad news I don't even remember what the good news was because there was none , the bad news was messed up wires , lose wires and a whole bunch of other stuff worse case the wall would have to be cut, long story short the choice with the wall would be up to me, I said if there is a fire risk that's the lesser of two evils well that ended not happening why I don't know but he fixed the problem and I was told I was all set, I kept an eye on it all night and it still did not seem right even worse, so next morning I called the office instead of talking to them I got a third party answering service the guy on the phone went of his rocker after I told him had a tech out yesterday and the problem is still on going he started to laugh to the point that he could not breath,I was dumb founded, once he got a hold of himself he said he could contact them to get someone out in a few days I hung up and called Terry Bobby Company which fixed my problem in 15 minutes had to re do everything the tech messed up and did not have to cut the wall open, they saved me from possibly burning down, I still tried to call the office of MPE day after day never got anyone on the line to complain, the service call was over 200 dollars and all I got out of is my problem made worse and having to get someone else to fix what should have been fixed.Waist of time and money lost this customer for good. - Gunny
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MPE Services Introduce

For homeowners and business owners in Alabama, keeping a property in good working order requires a reliable network of skilled professionals. Whether you're dealing with a leaky pipe, a malfunctioning air conditioner, or an electrical issue, the last thing you want is to call three different companies to solve your problems. That's where a versatile general contractor like MPE Services can be a game-changer. Located in Athens, MPE Services stands out by offering a wide array of essential home and business services, from plumbing and electrical work to heating and cooling solutions, aiming to be a single, convenient point of contact for a variety of needs.

While the name may not immediately indicate their full scope of work, MPE Services is a multi-faceted contractor specializing in several key areas. They are a licensed HVAC contractor, a skilled plumber, and a certified electrician, making them a unique and valuable resource in the Athens and broader North Alabama region. Their ability to handle diverse jobs is particularly beneficial in emergencies, as a single team can address a variety of interconnected issues. For example, if a plumbing leak causes electrical damage, MPE Services can send a professional who is equipped to handle both problems, simplifying the repair process and getting your home or business back to normal faster. This versatility is a significant advantage in the local market, positioning them as a go-to solution for comprehensive service.

In addition to their core services, MPE Services also extends their expertise to commercial clients, with specialized knowledge in commercial air conditioning units and even restaurant equipment repairs. This breadth of service demonstrates their commitment to the entire community, from residential homes to local businesses. They also offer 24/7 emergency service, recognizing that a broken A/C, a burst pipe, or a power outage can happen at any time and requires an immediate response. By providing a broad range of services, they aim to build long-term relationships with customers who can rely on them for various needs over many years.

MPE Services is conveniently located at 1613 L Gray Blvd, Athens, AL 35611, USA. This location gives them a strategic presence in the heart of Athens, allowing them to serve the local community and the wider North Alabama region effectively. Their physical address is a major advantage for customers, as it ensures they can provide prompt and efficient service, particularly during emergencies. When an issue arises, knowing that a professional team is close by provides invaluable peace of mind. The company's easy accessibility from local roads makes them a convenient choice for residents throughout Athens and the surrounding areas. Their presence in the community is a testament to their commitment to being a dependable partner for their neighbors.

Being a local company, MPE Services is deeply familiar with the specific climatic and structural challenges faced by properties in Alabama. They understand how the regional humidity impacts HVAC systems, the prevalence of certain plumbing issues, and the critical need for efficient electrical systems. This local expertise is a key component of their service, as it allows them to provide solutions that are perfectly tailored to the environmental conditions of the region. Their proximity to their customers also allows them to build strong, long-term relationships, a cornerstone of their business model.

As a multifaceted contractor, MPE Services offers a comprehensive suite of services that covers several critical areas of home and business maintenance. Their expertise ensures that they can be a single, trusted source for many of your repair and installation needs. Their services include:

  • Plumbing Services: They specialize in sewer cleaning and repair, addressing common and serious plumbing issues. They also handle new fixtures and general plumbing work.
  • HVAC Services: They are experts in A/C and heating system repair, including ductless heating & A/C services. They also offer new HVAC installations and thermostat services.
  • Electrical Services: They are equipped for electrical wiring installation and can handle outdoor lighting installation, as well as repairs for various electrical systems.
  • Specialized Services: They also handle restaurant equipment repairs and commercial air conditioning services, and they can install standby generators and ceiling fans.

MPE Services offers a broad and versatile range of services, aiming to be a one-stop-shop for a wide array of home and commercial needs. They are known for their 24/7 emergency service, which is a significant feature, as it means they can respond to urgent situations at any time of day or night. This commitment to being available is particularly valuable during Alabama's extreme weather conditions. They also offer a variety of services, from a simple thermostat installation to more complex sewer repairs and electrical wiring, showing their extensive skill set. The inclusion of commercial services for restaurants and other businesses also highlights their broad expertise. They also mention that they handle "residential and commercial" clients, demonstrating their ability to serve a wide market.

However, it is important to note that public data and customer reviews present a mixed picture of the company. While the provided information lists a wide range of services, two detailed customer reviews from an external source raise significant concerns about their reliability and customer service. One review describes a technician who "drove past the house and left" during an emergency call, followed by a second tech who allegedly did not fix the problem, and a third-party answering service representative who was unprofessional. The customer ended up having to call a different company to fix the issue and was still charged for the initial service call. Another review describes an appointment where the technician failed to show up on the scheduled day, and the promised part was not ordered in a timely manner, leaving the family without A/C over a holiday weekend. These accounts, while not a full representation of every service, suggest potential issues with communication, consistency, and follow-through, which are critical factors for any contractor.

For those in need of contractor services, MPE Services is located at 1613 L Gray Blvd, Athens, AL 35611, USA. You can contact them by phone at (256) 567-3777 or on their mobile phone at +1 256-567-3777.

When it comes to your home or business, choosing the right contractor is a crucial decision. MPE Services is a company that offers an extensive range of services, from plumbing to electrical and HVAC work, making them a potentially convenient option for a wide array of needs. They also advertise 24/7 emergency service, which is a valuable feature during critical situations. However, it is essential to consider the full scope of available information, including the detailed customer feedback that highlights potential issues with communication, reliability, and project management. While some customers may have had positive experiences, the documented accounts of unreliability and poor customer service are significant points to consider. For Alabama residents who are looking for a comprehensive service provider, MPE Services could offer a solution, but it would be prudent to discuss the project and their communication process upfront to ensure expectations are aligned with their service delivery.

MPE Services Services

  • HVAC Contractor

  • A/C system repair
  • Ductless heating & A/C services
  • HVAC system repair
  • Repair HVAC
  • Thermostat installation
  • 24/7 Emergency Service
  • Air Improvement
  • Ceiling Fans
  • Change Out
  • Clogged Drains
  • Commercial Air Conditioning Unit
  • Commercial Cooking Equipment
  • Commercial Repair
  • Heating And Cooling Systems
  • Local Repair
  • New Fixtures
  • New Hvac Installations
  • Plumbing Work
  • Residential And Commercial
  • Residential Heating & Air
  • Restaurant Equipment Repairs
  • Smart Home Automation
  • Standby Generator
  • System Solutions
  • Water Damage
  • Electrician

  • Electrical wiring installation
  • Outdoor lighting installation
  • Air Conditioning Repair Service

  • Portable A/C services
  • Plumber

  • Sewer cleaning
  • Sewer repair

MPE Services Details

  • Offerings

  • Repair services

MPE Services Location

MPE Services

1613 L Gray Blvd, Athens, AL 35611, USA

MPE Services Reviews

An average rating of ★3.9 from 15 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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