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Ac FixFix Air Conditioner Near MeIndianaMorgan CountyMartinsvilleFix Air Conditioner in Burton LaneGalloway Beck Plumbing Heating Cooling

Galloway Beck Plumbing Heating Cooling
- 1620 Burton Ln, Martinsville, IN 46151

Heating contractor, Air conditioning contractor ★3.0

1620 Burton Ln, Martinsville, IN 46151, USA

3.0
⸻Extremely Disappointed – Poor Service & Questionable EquipmentWe had a full dual-zone HVAC system (upstairs and downstairs) installed by Galloway Beck Heating and Cooling just three years ago. The system was under warranty, but that didn’t seem to mean much when things went wrong.About a week ago, the upstairs unit stopped working. We attempted to troubleshoot the issue ourselves, but with no success. We called all three phone numbers listed on their website and left voicemails requesting a callback. We were understanding and patient, willing to wait until Monday (the next business day), but no one ever returned our call.By Tuesday, after multiple additional calls, we finally reached someone. A technician came out and confirmed what we had initially suspected. He said the problem was a major component failure, and a part would need to be ordered. This was frustrating, especially since the unit is only three years old, but we agreed.We were told the part should be in by Thursday. However, we never received any updates—not Wednesday, not Thursday, not Friday morning. Again, we made several calls, left more voicemails, and even texted the technician directly. Still, no response.On Friday—day five with no AC upstairs—someone from the warehouse finally texted us saying the part had been “lost” but was now found, and they might be able to come out Monday.The technician did arrive Monday and replaced the entire compressor (again, only three years old!) and refilled the coolant. We were then charged over $600, including:• A service fee for the initial technician who barely inspected anything• Two hours of labor for the repair• The cost of the coolantTo top it off, we never once received a proactive update or return call during the entire nine-day ordeal—only silence until the part “magically” reappeared.This experience was unacceptable.• ZERO communication• A system that failed after just three years• A completely hands-off and unresponsive approach to customer service0/10 – Would not recommend. Avoid at all costs.This is not how you treat customers, especially ones still under warranty - Kelly Allen
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Galloway Beck Plumbing Heating Cooling Introduce

For decades, residents of Martinsville, Indiana, and the surrounding Morgan County have looked to local, established contractors for their home comfort and plumbing essentials. **Galloway Beck Plumbing Heating Cooling** is a well-known service provider in the area, offering a vast array of services under one roof, including comprehensive plumbing, heating, and air conditioning expertise. Originally founded in the 1970s and transformed in 1980 by Meredith Galloway, the company has evolved from a plumbing storefront to a full-service entity, specializing in the installation, repair, and maintenance of critical residential systems. Their history in the community dates back to the 1970s, establishing deep roots and experience in handling the unique needs of Indiana homes.

As a multifaceted contractor, Galloway Beck provides a single point of contact for complex systems, aiming to deliver expert solutions across various trades. They are licensed as a Heating Contractor, Air Conditioning Contractor, and Plumber, indicating a breadth of certified knowledge across the essential systems that keep an Indiana home functional and comfortable year-round. They market themselves on their full-service capabilities, from fixing a dripping faucet to installing a brand-new dual-zone HVAC system. However, recent public feedback has highlighted significant concerns regarding responsiveness and customer service, particularly when dealing with system failures, even those covered under warranty. While the company strives for 100% satisfaction, prospective customers should be aware of reported lapses in communication and follow-through, especially during complex or emergency warranty claims.


📍 Location and Accessibility

Galloway Beck Plumbing Heating Cooling maintains a professional and accessible operating location in Martinsville, making them readily available to serve Morgan County and its neighbors. Their physical presence and business longevity in the community attest to their commitment to local service.

The company's main office is located at:

  • 1620 Burton Ln, Martinsville, IN 46151, USA

They also list a mailing address at PO Box 1980, Martinsville, IN 46151-0980. The facility is designed with accessibility in mind, offering a **Wheelchair accessible parking lot** for easy access for all clients visiting their location or coordinating in-person services. Their local base allows them to efficiently dispatch technicians for repair, replacement, and new construction projects across the region.


🛠️ Services Offered

Galloway Beck provides an extensive menu of services, positioning them as a highly versatile residential and light commercial contractor for all major utility systems.

Their services are categorized into three main areas—Plumbing, Heating, and Cooling—and include:

  • **Plumbing Products & Services:** Comprehensive plumbing products and services, including Water Heaters and Boilers. They handle drain and sewer repair, as well as water distribution system work.
  • **Heating & Cooling System Installation:** New Installation, Upgrade And Replacement, Equipment Retrofit & Replacement of A/C units, furnaces, and full Heating And Air Conditioning Systems. They work with Split Systems, Ductless Split, and Ductless Heat Pumps.
  • **Repair & Maintenance:** System Repair, A/C system repair, Furnace Repair & Service, and service for all makes & models. This includes specialized tasks like Blower Motor Replacement, Refrigerant Leakage Detection, and Coil Cleaning.
  • **Air Quality & System Upgrades:** Installation of Air Duct Cleaning, Air Filters, Air Purifiers (like UV Lights), Humidifiers, Humidity Control, and Fresh Air Ventilators.
  • **Advanced Systems:** Installation and service for Geothermal Systems.
  • **System Components:** Supplying Furnace parts, Heating equipment, and providing Sheet Metal Fabrication and Duct Work services.
  • **Service & Safety:** Providing Preventative Maintenance, Maintenance Service Agreements, Extended Service Agreements, Carbon Monoxide Detectors, and 24-hour **Emergency Service**.

⭐ Features / Highlights

Galloway Beck Plumbing Heating Cooling possesses several notable operational features and credentials as a full-service contractor in the Martinsville area:

  • **24-Hour Emergency Service:** They explicitly offer service 24 Hours/Day, 7 Days/Week, which is a critical feature for Indiana homeowners facing sudden system failures during extreme weather. Extra charges may apply for after-hours service.
  • **Full-Service Contractor:** They combine the specialties of a Plumber, Heating contractor, and Air conditioning contractor, providing integrated solutions for interconnected home systems.
  • **Established History:** The company's operations date back to 1980, reflecting over four decades of service experience in the local market.
  • **Variety of Products:** They are a trusted specialist for Bryant HVAC installations, providing customers with access to a wide range of dependable, modern heating and cooling equipment.
  • **Comprehensive Maintenance Options:** They offer various Service Agreements and Preventative Maintenance programs to help customers protect their investment and ensure system longevity.
  • **Service for All Makes & Models:** Their technicians are trained to service and repair a broad spectrum of Heating And Cooling Equipment, regardless of the original manufacturer.
  • **Accepts Major Payment Methods:** They accept Cash and potentially other payment methods, facilitating transactions.

📞 Contact Information

To request service, inquire about a new installation, or access their 24-hour emergency support, local Martinsville and Morgan County residents can use the following contact information:

  • **Address:** 1620 Burton Ln, Martinsville, IN 46151, USA
  • **Phone:** (765) 342-2959
  • **Mobile Phone:** +1 765-342-2959
  • **Additional Phone:** (855) 606-7773 and (317) 881-4999 (Per BBB listing)

Customers should use the primary numbers listed for the fastest response, particularly in emergency situations, though some reports indicate potential difficulty reaching the service team promptly via voicemail.


✅ What is Worth Choosing

For Indiana homeowners, choosing **Galloway Beck Plumbing Heating Cooling** is choosing a deeply experienced, multifaceted contractor who can address the majority of a home’s utility needs. The most significant value proposition lies in their **comprehensive service offering**, which allows them to efficiently manage complex systems like dual-zone HVAC or integrated water heating and air conditioning setups. This convenience of a single company handling plumbing, heating, and cooling—along with their official status as a specialist for major brands like Bryant—is highly desirable for streamlined home maintenance and new construction or remodeling projects.

Furthermore, their commitment to providing **24-hour emergency service** is a major reassurance against unexpected, critical breakdowns. However, given the reports of significant communication failures and prolonged service delays, especially concerning warranty work and expensive component failures on relatively new equipment, prospective customers must weigh the depth of their service offering against the reported customer experience issues. While they possess the technical capacity and product range, ensuring clear, consistent communication from the outset—particularly on maintenance agreements and warranty expectations—is essential to achieve a satisfactory outcome when engaging with this established local business.

Galloway Beck Plumbing Heating Cooling Services

  • Heating Contractor

  • A/C system repair
  • A C Unit
  • Air Conditioner Air Conditioner
  • Air Duct Cleaning
  • Air Filters
  • Air Handlers
  • Blower Motor Replacement
  • Cabinet Design
  • Carbon Monoxide Detectors
  • Coil Cleaning
  • Conditioner & Furnace
  • Drain & Sewer Repair
  • Duct Free Systems
  • Duct Work
  • Ductless Heat Pumps
  • Ductless Split
  • Emergency Service
  • Equipment Retrofit & Replacement
  • Extended Service Agreements
  • Filter Changes
  • Filter Replacements
  • Fresh Air Ventilators
  • Furnace And Air Conditioning Services
  • Furnace Repair & Service
  • Geothermal Systems
  • Heating And Air Conditioning System
  • Heating And Cooling Equipment
  • Heating And Cooling Systems
  • Humidifiers Humidifiers
  • Humidity Control
  • Installation & Replacement
  • Maintenance Service Agreements
  • New Installation
  • Plumbing Products & Services
  • Preventative Maintenance
  • Refrigerant Leakage Detection
  • Repair & Maintenance
  • Residential Heating & Air Conditioning Products
  • Service All Makes & Models
  • Sheet Metal Fabrication
  • Site Design
  • Split Systems
  • System Repair
  • Unit Replacement
  • Upgrade And Replacement
  • Uv Lights
  • Water Distribution
  • Water Heaters

Galloway Beck Plumbing Heating Cooling Details

  • Accessibility

  • Wheelchair accessible parking lot
  • Offerings

  • Repair services

Galloway Beck Plumbing Heating Cooling Location

Galloway Beck Plumbing Heating Cooling

1620 Burton Ln, Martinsville, IN 46151, USA

Galloway Beck Plumbing Heating Cooling Reviews

An average rating of ★3.7 from 32 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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