Custom Air Conditioning and Heating Co.

- 935 Claycraft Rd, Columbus, OH 43230

For over four decades, Custom Air Conditioning and Heating Co. has been a cornerstone of comfort and reliability for both homeowners and businesses across Central Ohio. Established in 1976, this locally owned company has evolved into a premier full-service mechanical contractor, specializing in every aspect of indoor climate control. They are recognized across the region not just as an **HVAC contractor** but as experts in **furnace repair service**, **air conditioning repair service**, and a trusted **heating equipment supplier**. Their foundational philosophy, “The Custom Air Difference,” emphasizes a tailored approach to every client, recognizing that every Ohio home and commercial space has unique heating and cooling requirements.

In a region where weather extremes are the norm—from frigid, snow-covered winters to hot, humid summers—a responsive and knowledgeable HVAC partner is essential. Custom Air Conditioning and Heating Co. meets this need by offering a vast array of services, including specialized areas like geothermal and zoning systems, ensuring they can provide an efficient solution regardless of the complexity of the demand. The company prides itself on its high level of professionalism, which customers consistently acknowledge, often citing the caring and reasonable nature of their technicians. While logistics occasionally pose industry-wide challenges, as noted in one customer’s comment regarding a part delay, the overwhelming feedback is one of consistent quality, excellent customer service, and an enduring commitment to honoring their long-standing relationship with the Ohio community, often spanning decades.

The firm maintains a large, certified team and offers the critical benefit of **Emergency Service Available** 24/7, providing much-needed peace of mind to residents during critical breakdowns. This blend of comprehensive service offerings, technical depth, and a strong customer-first commitment makes Custom Air the trusted choice for thousands of customers in the Columbus area.

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## Location and Accessibility

Custom Air Conditioning and Heating Co. operates from its main headquarters in Columbus, Ohio, strategically positioning them to efficiently cover their broad service area, which includes the cities of Columbus, Dublin, and Delaware. Their primary address is conveniently located to ensure prompt dispatch and service:

• **Address (Main Office):** 935 Claycraft Rd, Columbus, OH 43230, USA

Accessibility is a priority for the company, as demonstrated by the availability of a **wheelchair accessible entrance** at their facility. Furthermore, their business model is built around mobile, **onsite services** and even includes the option for **online estimates**, streamlining the initial consultation process for busy Ohio homeowners and commercial clients. This multi-faceted approach to accessibility ensures that expert HVAC assistance is never far, whether through an emergency phone call or a scheduled visit to their location.

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## Services Offered

Custom Air Conditioning and Heating Co. offers one of the most comprehensive service portfolios among Central Ohio HVAC contractors, covering both residential and light commercial needs. Their offerings span installation, maintenance, and repair for nearly every type of climate control system:

• **Heating & Cooling System Repairs:** Full-service **A/C system repair**, **heating system repair**, and **furnace repair** for all brands and models, ensuring reliable performance year-round.
• **Installation & Replacement:** Expertise in **install AC**, **heating system installation**, and complete **Air Conditioner Replacement**, including high-efficiency **New Furnace** and **New Heating** systems.
• **Advanced Systems:** Specialization in cutting-edge technologies like **Geothermal Heating** and **Geothermal Cooling Air Conditioning** systems, as well as **Ductless heating & A/C services** (Mini Split System).
• **Air Quality Management:** Installation of crucial components such as **Air Cleaner**, **Air Filtration Systems**, **Install Humidifiers**, and the advanced **Reme Halo** system for cleaner, healthier indoor air.
• **System Optimization:** Services including **HVAC duct & vent installation** and **repair**, installation of **Zoning Systems**, and **Thermostat installation** and **repair** to maximize efficiency and customized comfort.
• **Preventative Care:** Offering comprehensive **Preventive Maintenance Agreements** and semi-annual inspections (like **A/C system maintenance** and **Furnace Maintenance Columbus**) to prolong equipment life and maintain warranties.
• **Water Heating & Boiler Systems:** Installation and service for conventional and **Tankless Gas Water Heater** systems, as well as **Boiler Systems** and **Commercial Boilers**.
• **Commercial Services:** Dedicated support for light **Commercial HVAC** and **Commercial Heating** systems, demonstrating versatility across property types.

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## Features / Highlights

The dedication of Custom Air Conditioning and Heating Co. to superior service and comprehensive solutions has resulted in several defining features that resonate with Ohio customers:

• **Decades of Trusted Service:** Serving Central Ohio since 1976, the company brings over 40 years of experience, a profound depth of local knowledge, and an A+ BBB Rating (Better Business Bureau).
• **High Customer Retention:** The existence of customers who have used their services for **over 20 years** and schedule **semi-annual inspections** highlights exceptional long-term trust, consistency, and reasonable fee schedules.
• **Rapid and Responsive Service:** Demonstrated ability to provide a **quick response** and service during peak demand periods, such as an Ohio **heat wave**, often fixing complex problems (**fix both units**) on the first visit.
• **Comprehensive In-House Expertise:** The presence of **Commercial Hvac Engineers on staff** and certified technicians trained in systems like **Oil Furnace Troubleshooting** and installation of advanced systems like Geothermal and Mini-Split systems.
• **Focus on Maintenance:** Strong emphasis on **Heating Inspections And Tune Ups** and **Preventive Maintenance Agreements**, proactively helping customers avoid costly emergency repairs.
• **Customer-First Professionalism:** Technicians are consistently described as professional, courteous, caring, and **reasonable in their fee schedule**, fostering a positive service experience despite unavoidable delays.
• **Broad Service Portfolio:** Catering to both large **Commercial HVAC** needs and specialized residential systems, including **Solar Energy Systems** and **Remote Monitoring**, demonstrating technical breadth.

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## Contact Information

Custom Air Conditioning and Heating Co. ensures multiple channels are available for customers across Columbus, Dublin, and Delaware to access their comprehensive HVAC services, especially during emergency situations.

• **Primary Address:** 935 Claycraft Rd, Columbus, OH 43230, USA
• **Main Service Line:** (614) 245-9802 (Also the number for **Priority Emergency Service**)
• **Alternative Contact:** +1 614-245-9802

The company emphasizes their availability with **Emergency Service Available** 24/7, acknowledging that heating and cooling failures often occur outside of normal business hours and require immediate, reliable attention from a trusted Ohio contractor.

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## What is Worth Choosing Custom Air Conditioning and Heating Co.

For Ohio residents, choosing Custom Air Conditioning and Heating Co. is an investment in **unparalleled longevity, expertise, and operational reliability**. What makes them stand out is not just their vast range of services, but the decades-long, proven relationships they maintain with their clients.

It is worth choosing Custom Air because they have earned the loyalty of customers who rely on them for **over 20 years**. This level of retention in a highly competitive industry speaks volumes about their consistency, fair pricing, and trustworthy service. While acknowledging the occasional logistical challenge (like a part delay), the firm is consistently forgiven and retained by clients because the quality of the technical work and the kindness of the customer service agents are ultimately superior. Their capacity to quickly dispatch skilled technicians during extreme weather events, diagnose complex problems, and service both modern mini-splits and traditional boiler systems demonstrates a depth of engineering and technical preparedness few can match.

By opting for Custom Air, Ohio customers gain access to a contractor with the experience of a large, established firm, the personalized care of a local business, and the confidence that they are making the "only call" necessary for their home or business comfort needs.

Custom Air Conditioning and Heating Co.

935 Claycraft Rd, Columbus, OH 43230, USA