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Climate Heating & Cooling Introduce
For residents across Central Ohio, maintaining a comfortable and safe indoor environment is a year-round priority. From the challenging heat of Ohio summers to the inevitable deep chill of winter, a fully functional heating, ventilation, and air conditioning (HVAC) system is not just a convenience—it's an absolute necessity. When you need dependable service, repair, or a brand-new system, finding a professional and trustworthy local contractor is paramount. This is where a company like Climate Heating & Cooling steps in, serving as a dedicated residential HVAC specialist for the Gahanna and greater Columbus area.
While often categorized as a "general contractor" in a broader search, Climate Heating & Cooling specializes intensely in the HVAC field, focusing their decades of expertise on the specific science of air quality, heating, and cooling for homes and select commercial properties. Founded by two family men, the company’s core business philosophy is rooted in foundational values: providing reliable, effective, honest, and concise service. Their goal is not just to make a sale, but to build a lasting relationship with homeowners in Ohio, ensuring their comfort system is efficient and dependable for years to come. With a track record that is said to span over 45 years, they bring a wealth of local knowledge to every job, understanding the unique climate demands faced by Ohio properties.
The commitment to customer satisfaction and technical excellence appears to be a major driving force for the company. One customer review highlights this relationship-building approach, stating, "Hands down the best company to work with. Ken was amazing and spent 45 min with me on the phone talking about different systems and why this one will work over others... Ken is not about just sales, he wants his clients to be Happy and build that relationship for life. I appreciate all he has done for me and my family. Thanks so much! Use this company!!" This level of personalized consultation is what many Ohio homeowners look for when making a significant investment in their home's infrastructure.
However, it is worth noting that not all experiences are consistent, as is often the case in high-demand service industries. A contrasting review pointed to severe customer service issues and poor communication regarding a critical AC repair situation, including an alleged failure to prioritize a child's health issue related to asthma and a part that was supposedly ordered but not recorded. This suggests that while the company aims for high-quality service and customer relationships, service delivery can be inconsistent, especially during peak demand or high-stress situations. Homeowners in Ohio should consider all public feedback and confirm critical details like parts ordering and appointment timelines in writing when dealing with urgent repairs.
Climate Heating & Cooling is strategically located to serve the needs of Central Ohio residents. Their physical address and contact information are:
- Address: 1509 Blatt Blvd, Gahanna, OH 43230, USA
- Phone: (614) 852-7336
- Mobile Phone: +1 614-852-7336
This location in Gahanna, a prominent suburb of Columbus, positions them well to efficiently serve a wide radius across the Central Ohio region, including Columbus, Westerville, New Albany, Pickerington, and other surrounding communities. Being based locally means they can often provide prompt service, which is critical during extreme weather conditions when HVAC breakdowns are most common. For Ohio residents, choosing a contractor with a stable, local base is often preferred for accountability and fast response times.
As a dedicated residential HVAC contractor, Climate Heating & Cooling provides a comprehensive suite of services designed to ensure year-round indoor comfort. Their primary expertise lies in the installation, maintenance, and repair of essential heating and cooling systems, though their offerings extend to total indoor air health.
- Residential AC Installation, Repair, and Service
- Residential Heating (Furnace and Heat Pump) Installation, Repair, and Service
- New Construction HVAC System Installation
- Duct Cleaning Services
- Air Purification and Filtration System Installation and Maintenance
- Humidifier and Dehumidifier Installation (for indoor air quality control)
- Full-Service HVAC System Replacements and Upgrades
- Service and repair of all major HVAC makes and models
The company promotes several distinguishing features that set them apart in the competitive Ohio HVAC market, emphasizing their commitment to experience, customer value, and community support.
- Decades of Experience: With a claimed 45+ years in the industry, they offer deep, time-tested knowledge of heating and cooling solutions for Ohio homes.
- Family-Owned and Owner-Operated: This structure often means a more personal service approach, as one customer attested, and a commitment to treating every home with care.
- Competitive Pricing and Honesty: The company stresses a philosophy of putting customers first, ensuring they provide honest service and competitive rates without overcharging.
- Emergency Services Offered: This feature is crucial for Ohio homeowners, particularly during extreme temperatures when an immediate repair is necessary to maintain safety and comfort.
- Exclusive Discounts: As a thank you for their service, they offer special pricing for military members, first responders, and seniors in the community.
- Focus on Education: Based on one customer's review, the team, particularly the owner, takes time to educate clients about different systems and why a specific solution is the best fit, ensuring informed decision-making.
For Ohio residents, particularly those in the Gahanna and Columbus metro areas, choosing Climate Heating & Cooling means opting for a company that combines deep local experience with a focus on long-term customer relationships. Their specialization in residential HVAC systems—including everything from furnace and AC replacements to critical indoor air quality control—positions them as a one-stop-shop for a home's climate needs. The reported willingness of staff like Ken to spend significant time explaining complex systems is a huge benefit for homeowners seeking transparency and confidence in their investment.
While the service is backed by decades of experience, potential customers should certainly inquire about service guarantees, maintenance contract details, and clear communication protocols for urgent repairs. The contrasting customer experiences illustrate the importance of clear, consistent communication, especially when it comes to time-sensitive service calls. However, the overarching commitment to quality, family values, and community support—demonstrated through their targeted discounts—makes them a strong local candidate for anyone in Central Ohio looking for professional, reliable heating and cooling expertise.
Climate Heating & Cooling Location
Climate Heating & Cooling
1509 Blatt Blvd, Gahanna, OH 43230, USA
Climate Heating & Cooling Reviews
Hands down the best company to work with. Ken was amazing and spent 45 min with me on the phone talking about different systems and why this one will work over others.. etc. Ken is not about just sales, he wants his clients to be Happy and build that relationship for life. I appreciate all he has done for me and my family . Thanks so much! Use this company!!
May 13, 2025 · Tristan MurryWorst customer service ever! I even spoke with the "owner" Kenneth Perry who was super unhelpful and I was hung up on twice simply because I was upset that they weren't treating my situation as a priority with a child at home with asthma who has had 3 asthma attacks in the last week and unable to sleep because the Ac is not working and it is 80+ degrees in his room. They said because I didn't call them back within 10 minutes they would have to reschedule for 2 days from now, even though the issue has been outstanding with them since 6/7/21. I work for a living and wasn't able to call them back until 25 minutes later. Totally unaccomodating for working mothers. They have been out twice and done absolutely NOTHING to resolve my issue then just kept giving excuses and refused to come back out because I was upset and demanding that they keep the originally scheduled appointment. The technician said they were ordering a part on 6/17 which was never done and the "owner" said I was lying about the technician saying that because "they have record of everything that was done and said." I will be further pursuing this situation, since at this point they have endangered my child's health because of their incompetence and TERRIBLE customer service. NEVER use this company!!
Jun 30, 2021 · Brittany GicieTruly an amazing experience with this company. My heat went out with negative wind chills the technician came within two hours. Unfortunately, my unit was unserviceable but he explained what broke and why it could not be repaired and had to be replaced. Due to holiday weekend while he was here on 12/23 he called to see when and where he could get a new unit. On. 12/24 on ice covered roads in frigid temps he drove over an hour away to get the unit and then returned to install it. They explained every step of the process, the warranty, what to expect and we’re not only professional but personable as well. They alleviated a lot of stress and worry. They even checked the AC unit while working on the heating unit. They went above and beyond and truly were amazing to work with. I’ll not use anyone but climate for any future heating or ac needs. Truly an amazing technician and crew as well as call center. I’m grateful for their amazing service.
Dec 24, 2022 · Chris MorrisonAdam was great! Called ahead and arrived when he was supposed to. Very nice and courteous. He fixed our leaky furnace in a jiffy. Answered every question I had.I’d also like to add the person calling to make the appointment was also very knowledgeable and nice.I will definitely work with them again,
Dec 02, 2021 · MelissaSteveandKids MullerI called first thing on a Monday morning for an unknown AC issue and they had someone at my house within a couple hours. The service tech was friendly and professional, showed us what the issue was in our unit and explained the next steps about part ordering/ scheduling the repair. Then we had a major issue with the manufacturer of our system being unable to provide the broken part. Through the whole ordeal Climate was very communicative, keeping us updated with thier communications and efforts with the supplier/ manufacturer and answering all our questions thoroughly. Eventually we just replaced our whole system and they were able to schedule install for the very next day. We had the same tech do the install that came out for the repair and he was just as friendly and professional.The customer service was just top notch and everyone was so friendly and helpful. And even though the part issue was very frustrating, they made the experience as smooth as possible. I'd absolutely recommend!
Jan 03, 2023 · Sami H
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