Castle Air Conditioning & Heating Photos





Castle Air Conditioning & Heating Introduce
In Texas, where the climate can be unforgiving, a reliable and efficient air conditioning and heating system is a cornerstone of comfortable living. For residents and businesses in Fulshear and the greater Southwest Houston area, finding a general contractor with the expertise and dedication to maintain these vital systems is a top priority. That's where Castle Air Conditioning & Heating comes in. The company, led by owner and HVAC technician Josh Cartwright, has built a strong reputation for providing exceptional HVAC services that locals can trust. They are more than just a repair company; they are a team dedicated to ensuring every client's home or business remains a comfortable "castle," no matter what the weather outside is doing.
The firm's philosophy is built on a foundation of professional service and a genuine commitment to the customer experience. This is evident in the glowing reviews that consistently highlight the team's promptness, knowledge, and diligence. Customers appreciate that the technicians, particularly Josh, go beyond simple fixes to address the root causes of problems and even take the time to educate them on their systems. This level of thoroughness and customer care is a hallmark of a great local business and is a major reason why Castle Air Conditioning & Heating is so highly recommended in the Texas community. Their dedication to excellence and client satisfaction sets a high standard for the HVAC industry.
Castle Air Conditioning & Heating is located at 27120 Fulshear Bend Dr Suite 900-133, Fulshear, TX 77441, USA. This address places them in the heart of a rapidly growing and affluent community, positioning them perfectly to serve Fulshear and the surrounding areas. Fulshear, a city known for its scenic beauty and welcoming residents, is part of the larger Houston metropolitan area. The company's location provides excellent accessibility for customers in nearby communities such as Katy, Sugar Land, and other parts of West and Central Houston.
The company's strategic location allows them to offer prompt service, which is critical during a Texas heatwave when an AC unit fails. The fact that they can make themselves available on weekends, as one customer mentioned, speaks volumes about their commitment to being there for their clients when they are needed most. This local presence and accessibility are key components of their business model, as it enables them to build strong, personal relationships with their clients and better understand the specific climate control needs of the local housing market. For Texans, knowing that a reliable and professional service is just a phone call away, with a local team that understands their unique needs, provides immense peace of mind.
Castle Air Conditioning & Heating offers a comprehensive suite of HVAC services for both residential and commercial clients. Their services are designed to address the full spectrum of climate control needs, from emergency repairs to long-term preventative care. They pride themselves on their ability to handle complex and challenging issues that other companies may not be equipped to solve.
Services Offered:
- Residential & Commercial Air Conditioning Services: They specialize in air conditioning repair, maintenance, and new system installation for both homes and businesses. They are equipped to work on all makes and models.
- Heating Services: The company provides services for heating systems, including the latest high-efficiency furnaces and heat pumps, ensuring clients stay warm during the cooler months.
- Complex Problem Diagnostics: Customers have praised their ability to diagnose and fix complex, multi-part issues that other companies were unable to solve, showcasing their deep expertise and diligence.
- Preventative Maintenance Plans: They offer a "Set It and Forget It Assurance Plan" which provides regular tune-ups and maintenance for residential and commercial customers, helping to extend the life of systems and prevent costly breakdowns.
- Emergency Services: Recognizing that HVAC failures often happen at the most inconvenient times, they make themselves available for same-day service, even on weekends, to address urgent needs.
- Expert Education: Their technicians are known for teaching customers about their systems, helping them understand the root causes of issues and how to better maintain their HVAC units.
The customer experience with Castle Air Conditioning & Heating is defined by several key features and highlights that make them a standout choice for local residents.
- Knowledgeable and Diligent Technicians: Customers consistently praise technicians like Josh for their knowledge and diligence. They are known for not just fixing the obvious problem but for tracking down and resolving the "root causes" of complex issues.
- Exceptional Customer Experience: From the initial phone call to the completed service, the company shows a strong dedication to the client’s experience. They are described as prompt, professional, and genuinely dedicated to their clients.
- Availability and Flexibility: The company’s willingness to provide same-day service, even on a Sunday, demonstrates a high level of commitment and flexibility that is invaluable to customers, especially during emergency situations.
- Educational Approach: A unique highlight is the team's willingness to educate customers about their systems. This transparency and knowledge-sharing build a high level of trust and help homeowners feel more in control of their home’s maintenance.
- Long-Standing Reputation: With a history dating back to 1975, the company has a long-standing reputation in the Houston area for providing expert AC and heating repair, with a legacy of NATE-certified technicians and family-owned operation.
Address: 27120 Fulshear Bend Dr Suite 900-133, Fulshear, TX 77441, USA
Phone: (713) 667-7606
For locals in Fulshear and the surrounding Southwest Houston communities, Castle Air Conditioning & Heating is an excellent choice for any and all HVAC needs. Their suitability for the local community is rooted in their deep understanding of the Texas climate and their unwavering commitment to a service model that prioritizes professionalism, knowledge, and customer care. In a region where air conditioning is not a luxury but a necessity, having a general contractor who is not only skilled but also trustworthy and diligent is invaluable.
The company's proven track record of solving complex problems that others couldn't, combined with their prompt and professional service, makes them a reliable partner for any homeowner or business. The fact that a customer would make themselves available on a Sunday to address an issue speaks volumes about their dedication to their clients. Their educational approach empowers homeowners, and their long history of serving the area instills a sense of confidence. When you choose Castle Air Conditioning & Heating, you're not just hiring a contractor; you're partnering with a local team that is dedicated to ensuring your comfort and peace of mind, making them a highly recommended and vital part of the Fulshear community.
Castle Air Conditioning & Heating Services
Air conditioning repair shop
- A/C preventive maintenance
- A/C system maintenance
- A/C system repair
- Ductless heating and A/C services
- HVAC duct and vent installation
- HVAC duct and vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- AC installation
- Thermostat installation
- Installation
- HVAC repair
- Thermostat installation
- Thermostat repair
HVAC Contractor
- A C Maintenance
- Ac & Heating Repair
- Ac Maintenance & Repair
- Air Conditioner
- Air Conditioning & Heating
- All Makes & Models
- Furnaces And Heat Pumps
- Home Services
- Regular Preventative Maintenance
- Residential & Commercial Hvac Services
Castle Air Conditioning & Heating Details
From the business
- Small Business
Service options
- Online estimates
- On-site services
Offerings
- Installation services
Crowd
- LGBTQ+ friendly
- Transgender safe space
Castle Air Conditioning & Heating Location
Castle Air Conditioning & Heating
27120 Fulshear Bend Dr Suite 900-133, Fulshear, TX 77441, USA
Castle Air Conditioning & Heating Reviews
efficienttechpricingfairmaintenanceplancheckupsinspectioncoolingplenum
★ 5★ 4★ 3★ 2★ 1Josh was awesome. He was prompt, professional and made himself available same day (on a Sunday!) to fix our A/C. His dedication to the client’s experience was evident from the first phone call. We will definitely use Josh again and recommend him to others! Thanks again, Josh!
Jul 15, 2025 · Matt GarvinWe had a complex problem with our AC, multiple failures indoors and outdoors. Joshua from Castle was very knowledgeable and diligent and managed to track down all the root causes of our issues. In addition, he taught me a lot about AC systems. Two thumbs up!!
Jul 22, 2025 · Werner HeiglStay away from these guys, they are either incompetent or crooks and my guess is the latter. Receipt is attached for support. Here is my story. My AC suddenly stopped cooling; I called these guys. The owner, Josh showed up, stayed about an hour, mostly putting in refrigerant in my AC as he saw it was low. He never checked for a leak. He only stated its probably a leak and hopefully its a slow leak. He charged me $130 per pound for 410A. Look up what the market installed price is for this refrigerant, you'll see its about $50-$80. So one, he gouged me on refrigerant. He was at my house about an hour and charged me $1200 to just put in refrigerant, again he never looked for a leak. 2 days later, my AC stops cooling again. I call 2 different AC guys told them what happened to the first one. They both had an astonishing reaction at the price her charged per pound. They also both found a major leak within 10 min. of being at my house. So basically, I paid these guys $1200 for a day of cool air and no real solution, only to have to pay another $1500 to another company to actually fix the leak. I had these guys come back out to my house, this time Allen, they quoted me over 4K to fix the problem and a $360 discount on the original $1200 I paid. Attached is the receipt, I can also attach the quotes. These guys are crooks. They are paying for reviews on google so you think they are good, that's why they respond immediately to bad reviews. STAY AWAY for your benefit, I have no gain in telling the truth about my experience with these crooks. I found an honest company that will actually fix my leak with refrigerant for 1500 for what they want to charge me another 4K for. CROOKS.
Jun 17, 2025 · Adrian DavisThis is an edited review as I initially gave Castle Air a better review.Castle installed a large, variable speed system in my home around September of 24. Josh came out and gave an estimate. He seemed great in the beginning, being very helpful and responsive. System was installed without any major hick-ups (however definitely far from perfect as we'll soon see). Keep in mind the initial install was September so the system wasn't used much until the summer of 2025.In the beginning of the summer, I did a quick inspection of the system and noticed a lot of condensation at various parts around the system. Definitely more than normal - I've had about 6 complete units installed in my period of homeownership so I know what they should look like. Called Josh and his office a couple times to get the issue fixed. After a bit of wait, Josh came out and looked at the system and agreed the plenum was incorrectly installed. NOTE: IT HAD AN APPROXIMATE 1 INCH GAP BETWEEN IT, THE PLENUM AND THE CONDENSER COILS - HENCE WHY IT WAS LEAKING). The install team had simply taped over the gap to hide it. WOW.OK the company agreed to fix it so no problem - I can get past the poor initial instillation. A few days later, the team comes out to install the replacement plenum and make a few system setting adjustments. I let the system run as normal for about a day to dry the mastic and make sure all was well before checking on things.Now is where the problems really start. As soon as I take a look at the system, I knew there was a problem. There were pools of condensation all over the unit. Mastic running down the plenum EVERYWHERE. Dripping onto the floor/ceiling below and pooling. ALSO noticed instead of a large bump on the side of the condenser to plenum (where the 1 inch gap was previously) I now noticed the large bump on the bottom of the unit. THEY INSTALLED THE SAME PLENUM AND JUST ROTATED IT TO BETTER HIDE THE MISALIGNMENT. AGAIN, WOW!! Most, if not all, of the ducts coming out of the plenum were wet with condensation and pools of water around them.Again, called Josh and the office to fix this. After several days of trying to get a hold of him, he called/answered my text messages saying he'll make it right. Waited a couple more days to try to contact him again as to when the problems would be repaired and this time, NO REPLY from then on. Tried a few more times to contact with zero returned calls/messages.At the end of the day. I had to hire another A/C company (adding to the cost of an already very expensive system) to come out and fix the problems Josh and Castle Air created. The other company knew right away the many problems and fixes for the poor instillation by Castle. The new company had to completely replace the plenum, reinstall all the ducts and fix many of the system's settings that were just left on default. Only after the other company repaired Castle Air's mistakes is the system 100% functional and leak free.Moral of the story for others - STAY AWAY FROM CASTLE AIR! While you might get good service before you work is complete, once they have your money, you'll be left on your own to repair the problems that Castle Air created with a poorly installed unit.
Jul 10, 2025 · Alex KanaMater technician were able to troubleshoot my issue, replace parts and get us cool and comfortable at an reasonable price. They found the issue fast but dug deeper to get to the root of the issue. Past companies would have stopped at just fixing the issue without getting to the cause, resulting in more calls and high cost. 10/10 I would recommend
Apr 30, 2025 · shannen tune
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