United Air Temp

- 1240 Johnson Ferry Pl Building - C Suite #220, Marietta, GA 30068

For residents and businesses in Marietta, Georgia, a home's essential systems—plumbing, heating, and air conditioning—are vital to daily comfort and function. When something goes wrong with one of these systems, you need a reliable, professional, and responsive general contractor you can trust. United Air Temp is a long-standing fixture in the Marietta and greater Atlanta community, known for its comprehensive expertise in both HVAC and plumbing services. They are more than just a service provider; they are a team of dedicated professionals who work to ensure that your home's most critical systems are running smoothly and efficiently. From a sudden plumbing leak that needs immediate attention to a heating system that fails on a chilly night, United Air Temp offers a diverse range of solutions delivered with a focus on customer satisfaction. Their dual specialization in plumbing and HVAC makes them a one-stop-shop for many common household issues, simplifying the process of finding and hiring a reliable contractor.

United Air Temp is conveniently located at 1240 Johnson Ferry Pl Building - C Suite #220, Marietta, GA 30068, USA. This location places them in a prime position to serve a broad area across Cobb County and the larger Atlanta metro region. For local users, this accessibility is key, as it allows for a quick response to both emergency and scheduled service calls. The company's presence in a central and well-known part of Marietta, with wheelchair-accessible parking, makes it easy for customers to visit and discuss their needs in person. Being a local provider with deep roots in the community means they are intimately familiar with the specific challenges and needs of Georgia homes and businesses, from addressing humidity-related HVAC issues to understanding local building codes for plumbing installations. This local expertise, combined with their ability to serve a wide range of needs, makes them a practical and reliable choice for anyone in the region.

United Air Temp is a versatile general contractor that offers a robust array of services covering both heating/cooling and plumbing. This extensive service list ensures that they can handle a variety of home and business maintenance needs with professional expertise.

The services offered include:

• Plumbing Services: This includes a wide range of solutions, from fixing common issues like clogged drains and leaky faucets to more complex tasks such as plumbing pipe, sewer, and sump pump repair and installation. They are also experts in plumbing leak detection and repair, which can prevent significant water damage to a property.
• Water Heater Services: As a hot water system supplier and service provider, they are proficient in water heater installation, replacement, and repair. This also extends to water tank installation and repair, ensuring a consistent and reliable hot water supply for your home.
• HVAC Services: They offer comprehensive HVAC solutions, including A/C system and heating system maintenance, repair, and installation. Their expertise also covers ductless systems, thermostat repair and installation, and crucial HVAC duct and vent cleaning and repair, which improves air quality and system efficiency.
• Appliance Services: They can handle the installation and repair of common appliances such as garbage disposals, and can also install fixtures like faucets and showers.

While a mix of positive and negative reviews highlights the complexities of managing a large service operation, several features stand out as highlights and are a testament to United Air Temp's commitment to improving customer satisfaction.

• Commitment to Service Recovery: The most significant highlight is the company’s dedication to resolving customer issues, as shown in the updated review. The manager, Justin, and technician, Caleb, went "above and beyond" to address a customer's concerns, turning a one-star situation into a five-star experience. This demonstrates a strong focus on customer retention and making things right.
• Honest and Thorough Technicians: Positive reviews often mention technicians like Ryan and Caleb who are described as "honest and thorough." Ryan, for example, was noted for redoing his work and explaining the need for an upgrade, which, while initially frustrating for the customer, was appreciated for its honesty and quality.
• Professionalism and Communication: Customers have praised technicians for being polite, professional, and communicative. The review about Ryan notes that he was the "saving face" of the experience, and other positive reviews mention technicians arriving early, being informative, and being able to quickly diagnose and fix issues. The company also seems to be responsive with communication about appointment times, even if schedules need to be adjusted.
• Comprehensive Service Offerings: The ability to provide both plumbing and HVAC services is a huge benefit. This allows a customer to call one company for a variety of needs, whether it's a leaky faucet, a broken furnace, or a clogged drain. This versatility is a major convenience.
• Acceptance of Credit Cards: The ability to pay with a credit card makes transactions seamless and convenient for customers, which is a key feature of a modern service business.

For those in need of their diverse services, United Air Temp can be contacted at their Marietta location.

Address: 1240 Johnson Ferry Pl Building - C Suite #220, Marietta, GA 30068, USA
Phone: (770) 999-0314

When considering a plumber or HVAC contractor in the Georgia region, United Air Temp is a company worth choosing, particularly for its demonstrated commitment to customer satisfaction. While some of the provided reviews highlight potential for service issues, the most telling aspect is the company’s response. The updated review from a customer who initially had a negative experience but was so impressed by the manager and technician's resolution that they upgraded their rating to five stars speaks volumes. This shows that United Air Temp is not a company that makes excuses; they listen to feedback and take concrete steps to make things right. This kind of accountability is invaluable and builds a high level of trust. Furthermore, the company's dual specialization in both plumbing and HVAC is a significant convenience for homeowners, simplifying the process of finding and hiring a professional for various home system needs. With a team of technicians who are often praised for their honesty, thoroughness, and communication, United Air Temp stands as a reliable partner for maintaining your home's essential functions, from the pipes in your walls to the air in your vents. Choosing them means selecting a company that is not only skilled in their craft but also dedicated to ensuring your long-term satisfaction.

United Air Temp

1240 Johnson Ferry Pl Building - C Suite #220, Marietta, GA 30068, USA