Total Group

- 15115 Old Hickory Blvd Suite B, Nashville, TN 37211

Welcome, Tennessee residents! In a city as vibrant and growing as Nashville, having a reliable partner for your home’s essential systems is non-negotiable. Whether it's a leaky pipe in the dead of night or a malfunctioning air conditioner during a humid summer, you need a professional you can trust to handle the job with expertise and efficiency. For those in Nashville and the surrounding areas, one name stands out for its comprehensive service and dedication to quality: Total Group. This veteran-owned business operates as a one-stop-shop for a variety of home and commercial needs, combining the skills of a plumber, HVAC contractor, and general contractor into a single, reliable entity. Their extensive service list and commitment to customer satisfaction make them a valuable resource for anyone in the Tennessee region. This article will provide a detailed overview of what makes Total Group a top choice for your plumbing and HVAC needs.

The role of a general contractor is to oversee a project from start to finish, ensuring all components are handled correctly. Total Group embodies this concept by offering a wide array of interconnected services that allow them to manage multiple aspects of your home's mechanical systems. From a plumbing problem to an HVAC issue, their team has the expertise to provide a complete solution. Their status as a veteran-owned business speaks to a foundation built on discipline, integrity, and a commitment to service—values that are reflected in their work. The company's goal is to provide year-round comfort and efficiency for both residential and commercial clients. They are deeply rooted in the Nashville community and have developed a reputation for their responsive customer service and highly skilled team. This integrated approach means you can rely on them for everything from a simple drain cleaning to a complex HVAC system overhaul, providing peace of mind and saving you the hassle of calling multiple contractors.

Total Group is conveniently located at 15115 Old Hickory Blvd Suite B, Nashville, TN 37211, USA. This central location in Davidson County makes them easily accessible to residents and businesses throughout Nashville and the surrounding areas. Their proximity allows for a quick response time, which is crucial during a plumbing or HVAC emergency. The company prides itself on being a one-stop-shop for all your needs, with a physical presence that anchors them in the community. Their local focus ensures they understand the specific challenges of Nashville's climate and infrastructure. This knowledge allows them to provide tailored solutions that are not only effective but also long-lasting. Whether you are in downtown Nashville or a nearby suburb, their team can be there when you need them most, ready to provide expert onsite services.

Total Group offers an extensive range of services that showcases their comprehensive capabilities in plumbing and HVAC. They are equipped to handle everything from routine maintenance to emergency repairs and new installations. This breadth of service ensures that customers can rely on them for any issue, big or small. Their team of skilled technicians is trained to handle a variety of tasks, from fixing a burst pipe to installing a new central air conditioning system. The company's focus on providing a full-service experience means you won't need to call multiple contractors to handle different aspects of your home's comfort and plumbing systems. They are constantly training and developing their employees to stay up-to-date with the latest technologies and codes.

Services Offered

• Plumbing services: Drain cleaning, plumbing leak detection, pipe repair, sewer repair, toilet installation and repair, and water heater repair.
• Air conditioning services: System maintenance, repair, and new installations for central and ductless units.
• Heating services: System maintenance, repair, and new installations for furnaces and other heating units.
• HVAC services: Duct and vent cleaning, installation, and repair; thermostat installation and repair; and HVAC system maintenance.
• Commercial services: A wide range of services for commercial properties, including refrigeration, kitchen equipment, and new construction.

What truly sets Total Group apart is their comprehensive service and their commitment to customer satisfaction, which are both highlighted in customer reviews. Their ability to handle both plumbing and HVAC issues positions them as a unique and valuable resource. A review from a satisfied customer praises the on-duty technician, Jason, for his promptness, professionalism, and ability to quickly fix an HVAC issue during a holiday weekend. This highlights their responsiveness and commitment to having a skilled team available for emergencies. The review also praises their ability to hire "the best" technicians, which is a significant feature for any service company.

However, it's also important to consider the full range of customer feedback. Another review highlights a less-than-stellar experience with a new HVAC installation, citing issues with third-party contractors, a delayed completion, and a crucial error in the installation that led to air leaks and lost efficiency. This review points to the importance of a company's quality control and accountability, particularly on larger projects. It’s an example of where, despite a technician's personal efforts, the overall project management and quality assurance did not meet the customer's expectations.

Features / Highlights

• Comprehensive service: A one-stop-shop for both plumbing and HVAC needs.
• Veteran-owned business: A company founded on principles of integrity and service.
• Emergency services: Available for urgent plumbing and HVAC issues.
• Highly skilled technicians: The company hires professionals like Jason who are described as excellent, professional, and friendly.
• Wide range of offerings: From residential drain cleaning to large-scale commercial HVAC projects.

Contact Information

Address: 15115 Old Hickory Blvd Suite B, Nashville, TN 37211, USA

Phone: (615) 577-1777

What is worth choosing Total Group? The decision to choose Total Group is a choice for a company that offers a holistic approach to home and commercial services. Their ability to handle both plumbing and HVAC issues under one roof is a major convenience for busy Tennessee residents. Their veteran-owned status adds a layer of trust and commitment to their work. A positive review from a customer who received prompt, professional, and efficient service from a technician during a holiday weekend is a strong endorsement of their emergency response capabilities. For many, this level of reliability during a crisis is invaluable.

However, it is also important for customers to be aware of the potential for a varied experience, as highlighted by the negative review regarding the installation process and subsequent issues. This underscores the need for clear communication and ensuring that all aspects of a major project, including work done by subcontractors, meet the highest standards. Total Group has the potential to be a great partner for your home's needs, especially with their broad range of services and skilled technicians. For those in Nashville, they provide a local, comprehensive solution for your most critical home systems, making them a worthy consideration for both planned projects and unexpected emergencies.

Total Group

15115 Old Hickory Blvd Suite B, Nashville, TN 37211, USA