Firestone Complete Auto Care: Dothan, AL's Full-Service Auto Shop

Firestone Complete Auto Care Photos

Firestone Complete Auto Care Introduce

For Dothan residents, keeping a vehicle in prime condition is a year-round necessity. Whether it's preparing for a long road trip, handling unexpected repairs, or simply needing a routine oil change, having a reliable and comprehensive auto care provider is crucial. Firestone Complete Auto Care, located on Jones Drive, has become a familiar name in the local community for its extensive range of services and its commitment to vehicle maintenance. As a national brand with a local presence, this shop provides a blend of trusted, standardized services with a focus on serving the specific needs of the Dothan area. This article will provide an in-depth look at what makes this auto shop a prominent choice for drivers, highlighting its diverse offerings, customer-focused amenities, and its role as a full-service mechanic and tire shop. By understanding the breadth of their expertise, Alabama drivers can feel confident in choosing Firestone Complete Auto Care as their partner for all things automotive.

Firestone Complete Auto Care is not merely an auto parts store; it is a full-service auto repair shop that offers a wide array of maintenance and repair services. From the moment you drive onto the lot, the business is designed to handle nearly every aspect of vehicle care. The business operates as a tire shop, auto air conditioning service, brake shop, car battery store, and transmission shop, all under one roof. This comprehensive model eliminates the need for customers to visit multiple locations for different services. They are staffed by certified mechanics who are equipped to perform everything from routine diagnostics to complex repairs. The business is built on a foundation of providing complete care, with a focus on preventative maintenance to help customers avoid larger, more costly issues down the road. They aim to be a dependable resource for both day-to-day vehicle needs and major automotive troubles, offering a reliable solution for drivers across Dothan and the surrounding areas.

Firestone Complete Auto Care is conveniently situated at 127 Jones Dr, Dothan, AL 36303, USA. The location is easily accessible, and its presence in the community makes it a go-to spot for drivers in the area. The physical space is designed with customer convenience in mind, offering on-site parking and a range of accessibility features. The business provides a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom, ensuring that all community members can comfortably access their services. They also offer flexible service options, including in-store shopping for parts and supplies, curbside pickup, and most importantly, on-site services where their team of mechanics performs the work directly on your vehicle. The shop is also committed to providing a welcoming environment, identifying as an LGBTQ+ friendly and a transgender-safe space, which fosters a sense of inclusivity for all customers. Appointments are recommended, allowing for a more streamlined and efficient service experience for everyone.

The range of services offered at Firestone Complete Auto Care is extensive, covering nearly every aspect of a vehicle's mechanical health. This comprehensive approach allows them to be a one-stop-shop for drivers, addressing multiple needs during a single visit. Key services include:

Tire Services: As a dedicated tire shop, they sell and install tires from major brands like Firestone and Bridgestone. They also offer essential maintenance services such as tire installation, balancing, rotation, alignment, and repair.
Brake Services: They are a full-service brake shop, handling everything from brake inspections and fluid flushes to brake pad and rotor replacement.
Oil Changes & Maintenance: The shop provides a variety of oil change options, including conventional, synthetic, and high-mileage services. Each oil change includes a courtesy vehicle check, fluid level checks, and tire pressure checks.
Auto Repair & Diagnostics: The mechanics are equipped to perform a wide range of auto repairs, including engine diagnostics, check engine light diagnostics, engine tune-ups, and steering and suspension repair.
Battery Services: As a car battery store, they offer battery testing, sales, installation, and maintenance. They also provide alternator and starter system repair.
A/C Services: They offer comprehensive auto air conditioning services, including performance testing, leak detection, system cleaning, and recharges to keep drivers cool in Alabama's heat.
Transmission Services: The team is capable of performing transmission fluid flushes and providing full transmission diagnostic and maintenance services.

Firestone Complete Auto Care distinguishes itself with a focus on customer convenience and a range of amenities. These features contribute to a more pleasant and efficient experience for those seeking vehicle service. Key highlights include:

Courtesy Vehicle Check: With every service, they offer a complimentary vehicle check, a proactive measure to identify potential issues before they become major problems. This is a valuable service for maintaining a vehicle's overall health.
Convenient Amenities: The waiting area offers free Wi-Fi, allowing customers to stay connected while their vehicle is being serviced. They also provide on-site restrooms for comfort.
Extensive Service Range: The business's ability to handle tire, brake, oil, and a multitude of other repairs in one location saves customers time and simplifies vehicle maintenance.
Appointment-Based Service: The recommendation to make an appointment helps to manage wait times and ensures that a mechanic is available to attend to your vehicle promptly, which is a great feature for busy individuals.
Recycling Program: They offer battery recycling, an environmentally conscious service that benefits the community by ensuring proper disposal of hazardous materials.

For any auto maintenance or repair needs, you can contact the team at Firestone Complete Auto Care in Dothan using the following information. They are ready to answer your questions and help you schedule an appointment.

Address: 127 Jones Dr, Dothan, AL 36303, USA

Phone: (334) 377-0471

Mobile Phone: +1 334-377-0471

When considering an auto repair shop in Dothan, what is worth choosing is a place that offers comprehensive service, convenience, and a commitment to customer care. While experiences can vary, as seen in some customer feedback regarding specific instances of communication issues or service mishaps, the overall model of Firestone Complete Auto Care is designed to provide a high level of professional service. Their wide variety of offerings, from a simple oil change to complex engine diagnostics, makes them a practical and reliable choice. The inclusion of a courtesy vehicle check with every service is a major benefit, providing peace of mind and helping to prevent future breakdowns. Moreover, their commitment to providing a welcoming environment for all customers shows a dedication to community that goes beyond just mechanical work. The ability to handle so many different types of repairs and maintenance under one roof, with the added benefit of a national brand's resources and standards, makes them a valuable asset to the Dothan community. For those in Alabama seeking a full-service, reliable, and convenient auto care provider, Firestone Complete Auto Care is a strong option to consider for maintaining the health and longevity of their vehicle.

Firestone Complete Auto Care Services

Brake Shop
Brake Anit-Lock Braking System (ABS) Repair
Diagnosing and repairing issues with the ABS system to ensure its proper functioning.
Brake Fluid Flush
Flushing out old brake fluid and replacing it with fresh fluid to maintain optimal brake performance and prevent brake system corrosion.
Brake Inspection
Thoroughly examining the brake system to assess the condition of brake pads, rotors, calipers, brake lines, and other components.
Brake Pad Replacement
Removing worn-out brake pads and installing new ones to ensure proper braking performance.
Brake Replacement
Replacing worn-out brake hardware, such as springs, clips, and pins, to maintain proper brake pad positioning and operation.
Brake Rotor Replacement
Machining the brake rotors to remove uneven wear or replacing them if they are damaged or worn beyond repair.
Brake Services
Inspection, repair, and replacement of brake systems to ensure optimal safety and performance.
Front And Rear Brake Pads
Replacement of front and rear brake pads to ensure optimal braking performance.
Brake Pads
Replacing the brake pads, which are crucial components that press against the brake rotor to create the friction needed to stop your vehicle. Regular replacement ensures safe braking performance.
Brake Repair
Comprehensive service that can include the replacement of brake pads, rotors, calipers, and other components to ensure the braking system is functioning safely and effectively.

Car Battery Store
Alternator Replacement & Repairs
Replacement and repair of alternators to ensure proper electrical system functioning.
Battery Diagnostics
Inspection of key starting and charging system parts and functions that may include the battery, alternator, starter, and voltage level
Battery Installation
Professional installation of car batteries to ensure proper fit and function.
Battery Maintenance
Providing guidance and products for maintaining and prolonging the life of car batteries.
Battery Recycling
Proper disposal and recycling of old or used car batteries in an environmentally friendly manner.
Battery Sales
Offering a wide selection of car batteries for various makes and models.
Battery Sizing
Review of car’s electrical system and current battery to find your vehicle’s recommended battery group size and type
Battery Testing
Testing the condition and performance of car batteries to determine if replacement is necessary.
Battery Warranty
Providing warranty services for car batteries, including replacements or repairs if covered.
Car battery store
High-quality car battery replacement for cars, vans, trucks, and SUVs.
Recessed Top-Post Battery
Recessed top-post batteries are compatible with most European makes and models.
Side-Post Battery
Side-post batteries are compatible with most General Motors vehicle makes and models.
Standard Top-Post Battery
Standard top-post batteries are compatible with most American and Japanese makes and models.
Starting And Charging Systems
Diagnosis and repair of starting and charging systems to ensure proper functioning.
Battery Inspection
Inspecting the battery's condition, checking for corrosion and ensuring proper connections.

Oil Change Service
Air & cabin filter replacement
Replacement of air and cabin filters to ensure clean and fresh air inside the vehicle.
Air Filter Inspection
Checking the air filter to determine if it needs cleaning or replacement.
Fluid Level Checks
Checking and topping off other vital fluids in the vehicle, such as coolant, brake fluid, power steering fluid, and windshield washer fluid.
Lubrication
Applying lubricant to key components, such as door hinges, to ensure smooth operation.
Oil and Filter Replacement
Draining the old engine oil and replacing it with fresh, high-quality oil. The oil filter is also replaced during this process.
Oil change
Efficient and thorough oil change services to keep the engine running smoothly.
Scheduling Maintenance
Convenient scheduling of regular maintenance services to prevent potential issues.
Tire Pressure Check
Verifying and adjusting tire pressure to the recommended levels.
Windshield Wiper Blades
Replacement of windshield wiper blades to ensure clear visibility during inclement weather.
Wiper Blade Check
Assessing the condition of wiper blades and recommending replacement if necessary.
Courtesy Vehicle Check
Quick check-up of the vehicle to ensure everything is in working order.
Indicator Light
Diagnosis and resolution of indicator lights to address any underlying issues.
Conventional Oil Change
Uses traditional petroleum-based oil. This type of oil change is usually recommended for older vehicles or those that do not require synthetic oil.
High-Mileage Oil Change
Uses specially formulated oil designed for vehicles with high mileage. This oil helps reduce oil consumption, minimize leaks, and extend the life of the engine.
Oil Service
General term for an oil change service that includes draining old oil, replacing it with new oil, and changing the oil filter. It may also include checking other fluid levels and a basic vehicle inspection.
Standard Oil Change
Involves draining the old engine oil and replacing it with new oil to lubricate the engine properly. This service typically includes replacing the oil filter.
Synthentic Oil Change
Uses synthetic oil, which is designed to provide better performance and protection than conventional oil. It lasts longer and is suitable for high-performance and newer vehicles.

Auto repair shop
Belts And Hoses
Inspection and replacement of belts and hoses to prevent breakdowns and ensure proper functioning.
Auto engine diagnostic
State-of-the-art engine diagnostic services to identify and resolve any engine issues.
Auto Maintenance
Regular maintenance services to keep the vehicle in top condition and prevent potential issues.
Auto Repair
Comprehensive repair services for all aspects of the vehicle, ensuring optimal performance.
Car Troubles
Diagnostic services to identify and resolve various car troubles and issues.
Dashboard Lights
Diagnosis and resolution of dashboard warning lights to address any underlying issues.
Engine Cooling System Services
Repairing or replacing components of the engine cooling system, such as radiators, water pumps, or thermostats, to prevent overheating.
Engine Repair Diagnostics
Using specialized tools and equipment to identify and diagnose engine issues.
Engine Tune Up
Performing routine maintenance tasks to optimize engine performance, such as spark plug replacement, fuel system cleaning, and ignition timing adjustment.
Fluid Leaks
Identification and repair of fluid leaks to prevent further damage and maintain vehicle performance.
Front & Rear Suspension
Inspection and repair of front and rear suspension systems for a smooth and safe ride.
Schedule Repair
Easy scheduling of repair services to address any automotive problems.
Starter Problems
Diagnosis and repair of starter problems to ensure reliable vehicle starting.
Steering & suspension repair
Repair and maintenance of steering and suspension systems for a smooth and comfortable ride.
Vehicle Repairs
Expert repairs for various automotive issues to restore functionality and performance.
Big Repairs
Expert repair services for major automotive issues to restore the vehicle's performance.
Car Inspections
Thorough inspections to identify any potential problems and ensure overall vehicle safety.
Complete Vehicle Inspection
Detailed inspection of the entire vehicle to identify any potential issues.
Check Engine Light Diagnostics
If you have a check engine light showing, our certified technicians use advanced diagnostics to identify the issue and explain what’s going on under the hood. Whether it’s a small, or a serious engine problem, we’ll pinpoint the cause and recommend the right fix. Call or schedule with us today!

Auto Air Conditioning Service
AC Service
Expert AC service for all vehicle types, ensuring efficient and reliable cooling performance.
AC System Cleaning
Cleaning and disinfecting the AC system to remove bacteria, mold, and unpleasant odors.
AC System Inspection
Thoroughly examining the air conditioning system to identify any issues or potential problems.
AC System Leak Detection and Repair
Identifying and fixing refrigerant leaks in the AC system to prevent loss of cooling capability.
AC System Maintenance
Providing guidance on how to properly maintain the AC system, including filter replacement and regular checks.
AC System Performance Testing
Evaluating the overall performance of the AC system, including temperature output and airflow.
AC System Recharge
Adding refrigerant to the AC system to restore optimal cooling performance.
Air conditioning
Diagnosis and repair of air conditioning systems to keep the vehicle cool and comfortable.

Tire Shop
Bridgestone Tires
Bridgestone tires are designed for your performance needs. Explore our different types of tires to find your perfect driving experience.
Car Or Truck
Services available for both cars and trucks to cater to a wide range of vehicles.
Tire Rotation
Moving tires from one position to another on the vehicle to promote even tread wear and extend tire life.
Tires
High-quality tire installation and expert tire repair services.
Tire Installation
Professional installation of tires to ensure proper fitment and performance.
Tire Pressure Monitoring System (TPMS) Service
Inspecting, diagnosing, and repairing issues with the TPMS sensors or system.
Tire Repair
Patching or plugging punctured tires to fix small leaks and restore their functionality.
Tire Maintenance
Offering tire maintenance tips and services, such as tire cleaning, tire sealant application, and tire inflation checks.
Tire Alignment
Adjusting the angles of the wheels to ensure proper alignment and even tire wear.
Tire Balancing
Balancing the weight distribution of the tire and wheel assembly to ensure smooth and vibration-free operation.
Tire Inspection
Thoroughly examining tires for tread depth, signs of damage, uneven wear, or other issues.
Tire Replacement
Replace worn-out tires with new ones, ensuring safety and performance for your vehicle. Trustworthy and efficient.
Firestone Tires
Whether you're looking for all-season, winter, or summer tires, we'll inspect, repair, or replace your Firestone tires to ensure high-performance tires get you safely back on the road.
Rotor Replacement
Replacement of brake rotors to ensure efficient braking performance.
Vehicle Suspension Services
Inspection and repair services for vehicle suspension systems to ensure a smooth and stable ride.
Wheel Alignment
Precision wheel alignment to enhance tire performance and extend its lifespan.
Wheel Assembly
Inspection and repair of wheel assemblies to ensure proper alignment and balance.
Alignment Service
Ensures that your vehicle's wheels are properly aligned, which helps prevent uneven tire wear and improves handling. This service involves adjusting the angles of the wheels to meet the manufacturer's specifications.
Car Alignment
Similar to alignment service, this involves adjusting the angles of the wheels to the correct positions as per the manufacturer’s specifications to ensure even tire wear and proper handling.
Tire Service
Includes a variety of tire-related services such as tire installation, rotation, balancing, and repair to ensure your tires are in good condition and perform optimally.
Tires for Cars
A selection of tires suitable for passenger cars, offering a balance of performance, safety, and comfort for everyday driving.
Tires for SUV
Offering a range of tire options specifically designed for SUVs, which provide better handling, durability, and performance suitable for these larger vehicles.
Tires for Trucks
Specially designed tires to meet the needs of trucks, providing durability, load-carrying capacity, and performance for both on-road and off-road driving.
Wheel Balancing
Balances the weight of your vehicle's wheels to ensure a smooth ride and prevent uneven tire wear. This service involves attaching small weights to the wheels to correct any imbalances.

Transmission Shop
Drivetrain Inspection
Thorough inspection of the drivetrain to identify any potential issues or wear in the drivetrain components.
Transmission Diagnostic Service
Conducting comprehensive diagnostics to identify and troubleshoot transmission-related issues.
Transmission Fluid Flush
Flushing out the old transmission fluid and replacing it with fresh fluid to improve performance and longevity.
Transmission Maintenance
Performing routine maintenance tasks on the transmission system, such as filter replacement or fluid level checks.

Mechanic
Mechanic Services
General mechanic services, including diagnostics, repairs, and maintenance for all vehicle makes and models to ensure optimal performance and safety.

Firestone Complete Auto Care Details

Service options
Curbside pickup
In-store shopping
Onsite services
Delivery

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Offerings
Oil change

Amenities
Mechanic
Restroom
Wi-Fi

Crowd
LGBTQ+ friendly
Transgender safespace

Planning
Appointments recommended

Recycling
Batteries

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
On-site parking

Firestone Complete Auto Care Location

Firestone Complete Auto Care

Alabama Houston County Dothan Jones Drive

127 Jones Dr, Dothan, AL 36303, USA

Firestone Complete Auto Care Reviews

An average rating of ★4.2 from 458 user reviews.

oiltruckjobmanagementbrakedealershippaytripmallcheck

★ 5★ 4★ 3★ 2★ 1

Sabra! Thank you for your quick and professional service. I appreciate your work and dedication to the customers. Although this was my first time meeting you, I hope they keep you around! Great and professional customer service! Although slow down some, when I went to check the service a day after I had got my oil change I noticed that she didn't put the cap back on my antifreeze and it was still sitting underneath my hood where it had been taken off. I knew I smelt something burning under the hood thank God I checked. Be blessed
Aug 05, 2025 · Tiffany Mcgilvary
They stripped a bolt in my tie rod end and drilled it out and put one that didn't go there back in so by the time I got home the bolt was bent. I spent 4 hours and 15 minutes there because a new tech did my front-end alignment wrong and I had to wait for them to finish with other customers before they could put it back on the lift and then got blocked in for an hour by their tire semi. Michael was very rude and has no customer service abilities. My husband called telling them that I had been there 3 hours ( at that moment) and that I should be able to leave since my truck was done and he got rude with my husband. After the phone call he then, with other customers in the waiting area, told his boss Brandon that he just got cussed out by my husband. I didn't hear the whole conversation so I apologized and his response was he's your husband. Brandon took him outside and talked to him I assumed but when he came back in all he talked about was his anger management classes. When the semi truck driver was done and came in Michael then laughed and told the driver that he was the star of the show today again in front of customers. I have done business with Firestone for years but I will not be returning. By the way, my truck is still pulling so I wasted my time and money going. I had an appointment for the alignment.
Jul 24, 2025 · Britani
I have been going to Dothan Firestone for 6 years for my oil changes, car repairs and tire repairs. I had nothing but top tier service each time. Very professional and helpful staff. Clean waiting area, plenty of seating, right across the mall you can walk to do some shopping while waiting for your car. Would recommend to anyone.
Aug 08, 2025 · Nurbanu Selvi
Always friendly and helpful! Welcoming! I purchased a set of tires Wednesday only to receive a call Thursday that there was concern with my purchase that they were not enough tire (a 4 ply) for my vehicle, 2020 F-250 Diesel, and requested I return and a more proper tire (a 10 ply Firestone) to replace my current purchase at no additional cost to me. After reviewing my purchase and recognizing my vehicle needed a different tire, their concern of my safety and driving, makes me a life long customer! I have passed this on to several of my friends with 3 of them stating they will seek out my Firestone Store, Wiregrass Mall location, for their next tire purchases!
Jun 20, 2025 · Terry Walker
The tire service from the Firestone Complete Auto Care Company was top notch! The service representative, Ky-, was truly professional and quickly and efficiently addressed and fixed my rental car tire issue on my way back to Florida. Would highly recommend this Company for your auto repairs.
Aug 10, 2025 · Denise Mills