Taylor Heating & Air Conditioning Inc Photos
Taylor Heating & Air Conditioning Inc Introduce
In the humid climate of North Carolina, particularly in a town like Laurinburg, a functioning air conditioning system is more than just a luxury; it's a vital component for a comfortable home. When the temperatures outside soar and your AC unit fails, you need a quick and effective solution from a professional you can trust. Taylor Heating & Air Conditioning Inc is an air conditioning contractor that focuses on providing essential repair services to the local community. They understand the urgency of a broken AC unit and are committed to helping residents restore comfort to their homes. As a local business, they aim to be a dependable resource for anyone facing an unexpected cooling system issue. Their primary goal is to diagnose and repair problems with your air conditioning unit, ensuring that you and your family can stay cool and comfortable, no matter what the weather is like outside. They are a service provider that is dedicated to being there for their customers, working to address their needs with a professional and direct approach.
Taylor Heating & Air Conditioning Inc is located at 10981 Johns Rd, Laurinburg, NC 28352, USA. This location places them in a strategic position to serve the Laurinburg area and surrounding communities. For residents of North Carolina, having a local air conditioning contractor nearby is incredibly beneficial, especially during a time of emergency. The physical address provides a central hub from which their team can be dispatched quickly to a customer's home. This local presence is a significant advantage, as it allows them to offer timely service and gives them a deep understanding of the types of air conditioning units and the specific climate-related issues that are common in the region. Being a part of the Laurinburg community, Taylor Heating & Air Conditioning Inc is a local neighbor serving neighbors, which can foster a strong sense of trust and connection. The convenience of their location contributes to their ability to provide prompt service, ensuring that help is not far away when you are dealing with a stressful cooling system failure.
As a specialized air conditioning contractor, Taylor Heating & Air Conditioning Inc focuses on providing key repair services. The information provided indicates that their primary offering is centered around addressing malfunctions and issues with air conditioning systems. While a comprehensive list of all services may not be publicly available, their core focus is clear: they are experts in repairing air conditioning units. This specialization allows them to concentrate their expertise on diagnosing and fixing problems with a high degree of proficiency. Their primary goal is to get a broken AC unit back in proper working order, providing a necessary service for anyone experiencing a lack of cool air in their home.
The features and highlights of Taylor Heating & Air Conditioning Inc are based on their professional capacity to handle AC repair needs. The company is primarily focused on providing solutions for a stressful and uncomfortable situation: a broken air conditioner. The review provided highlights a service call where the owner, Mark, came out to a home with an air conditioning problem. According to the customer, he replaced a part and told the homeowner to "try it." The air initially felt cool, but shortly after he left, the temperature in the home was back up to 88 degrees. The customer reported that Mark had not entered the home to check the unit, and a subsequent call revealed a dispute over the need for a second diagnostic fee. The customer ended up calling another company to resolve the issue. This review points to a significant area for potential improvement in their communication and service follow-through. It underscores the importance of a thorough diagnostic process and clear communication with customers about payment and warranty policies. The customer’s perspective in this review is a clear highlight of the service received and the importance of a service provider's accountability. These details, while negative, offer a factual glimpse into a specific customer experience with the company and what customers should be prepared for when hiring a contractor.
To get in touch with Taylor Heating & Air Conditioning Inc, you can find them at their location at 10981 Johns Rd, Laurinburg, NC 28352, USA. You can reach them by phone at (910) 276-6847, and they can also be reached via mobile at +1 910-276-6847. This direct line of communication is essential for customers who may have an urgent need for an air conditioning repair. Their team is available to take your call and provide assistance for your home's air conditioning needs.
When selecting an air conditioning contractor, it is important to consider all available information. Taylor Heating & Air Conditioning Inc is a local service provider that specializes in AC repair. While the provided review raises serious concerns about the customer experience, including issues with diagnosis, communication, and billing, it is important to note that this is one specific experience. The review highlights the importance of asking a contractor about their diagnostic process and ensuring there is a clear understanding of service fees and any potential follow-up costs. It also underscores the importance of a contractor entering the home to thoroughly check a system, not just the outdoor unit. By choosing a contractor, you are trusting them with the comfort and safety of your home, and an open, honest, and professional approach is key. A contractor's ability to communicate effectively and provide clear, upfront information can significantly impact the customer experience. For residents of Laurinburg, Taylor Heating & Air Conditioning Inc offers a local option for AC repair services, and the provided information can help a potential customer know what questions to ask and what to expect.
Taylor Heating & Air Conditioning Inc Details
Offerings
- Repair services
Taylor Heating & Air Conditioning Inc Location
Taylor Heating & Air Conditioning Inc
10981 Johns Rd, Laurinburg, NC 28352, USA
Taylor Heating & Air Conditioning Inc Reviews
If I could leave no stars I most definitely would. I came home from work with it almost 90 degrees in my home. I called and Mark, the owner came out. He replaced 1 part on my unit and told me to try it. After being outside for a considerable amount of time in this heat any air is going to feel semi cool compared to outdoor temps currently. The air felt cool. So he left and not long after he left it was back up to 88 degrees in my home. The following Monday I called about payment for Friday and my unit and was told fridays service had nothing to do with anything. I would have to pay another diagnostic fee for someone to come out but payment for Friday had to be made first. He had an attitude with me when I told him my unit wasn’t working. He told me “you told me the air was cool Friday before I left and so it was working. It probably froze up so you need to cut it on and let it run.” He never entered my home one time to check anything for himself, nothing! But, I did as he said and cut my unit on. After a little while it was back up to over 80 degrees. So now I have another company coming to check my unit to find out what’s wrong with it because I paid for a diagnostic fee and a part that didn’t even fix my problem in the first place then he wanted more to actually “figure” out what IS wrong!
Jun 24, 2025 · Sharon TaylorIf I could leave no stars I most definitely would. I came home from work with it almost 90 degrees in my home. I called and Mark, the owner came out. He replaced 1 part on my unit and told me to try it. After being outside for a considerable amount of time in this heat any air is going to feel semi cool compared to outdoor temps currently. The air felt cool. So he left and not long after he left it was back up to 88 degrees in my home. The following Monday I called about payment for Friday and my unit and was told fridays service had nothing to do with anything. I would have to pay another diagnostic fee for someone to come out but payment for Friday had to be made first. He had an attitude with me when I told him my unit wasn’t working. He told me “you told me the air was cool Friday before I left and so it was working. It probably froze up so you need to cut it on and let it run.” He never entered my home one time to check anything for himself, nothing! But, I did as he said and cut my unit on. After a little while it was back up to over 80 degrees. So now I have another company coming to check my unit to find out what’s wrong with it because I paid for a diagnostic fee and a part that didn’t even fix my problem in the first place then he wanted more to actually “figure” out what IS wrong!
Jun 24, 2025 · Sharon TaylorMr. Taylor did an oustanding job repairing my Air. I will definitely recommend him for all of your Heating and Air repairs.
Jul 16, 2021 · Vicki Ellison BlueMr. Taylor did an oustanding job repairing my Air. I will definitely recommend him for all of your Heating and Air repairs.
Jul 16, 2021 · Vicki Ellison BlueThey were very professional and courteous.I would definitely recommend there service
Oct 07, 2020 · David KnightThey were very professional and courteous.I would definitely recommend there service
Oct 07, 2020 · David KnightThe best.
Jul 03, 2023 · Charlotte PilsonThe best.
Jul 03, 2023 · Charlotte PilsonVery good
Oct 22, 2020 · Robert FloodVery good
Oct 22, 2020 · Robert Flood
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