Smith & Keene

- 1 Elmhurst St, Newport News, VA 23603

For decades, Virginia residents across the Hampton Roads area have relied on a single name for comprehensive home system care: Smith & Keene. More than just a plumber, Smith & Keene operates as an all-in-one mechanical, electrical, and plumbing (MEP) contractor, offering homeowners and businesses in Newport News and beyond a unified solution for their essential utility needs. Established on the Peninsula in 1947, this company has been a cornerstone of local service for generations, building a reputation for tackling the full spectrum of climate control, electrical wiring, and, of course, critical plumbing issues.

Their expertise is especially valued in the plumbing sector. They manage every plumbing job with precision, ensuring that a home's or commercial property’s vital water systems run flawlessly. From routine drain clearing and fixing common leaks to complex water heater installation and gas line services, Smith & Keene is equipped to handle the unique challenges posed by Tidewater-area homes, including those of historic or older construction. Whether you need a simple fix for a toilet or a complete upgrade to a tankless hot water system, their team of expert plumbing technicians is ready to analyze and swiftly resolve the issue.

However, what truly makes Smith & Keene a one-stop-shop for Hampton Roads is the seamless integration of their other trades. They are simultaneously an HVAC Contractor, an Air Conditioning Contractor, an Electrician, and a Heating Contractor. This multi-trade approach means that when a repair involves the intersection of systems—like a leaking pipe near electrical wiring or a gas water heater replacement—their in-house experts can handle the entire scope of work, eliminating the need to coordinate between multiple, separate subcontractors.

The company maintains a large inventory of parts and equipment in their expansive Southside and Peninsula warehouses, ensuring they are more likely to have what is needed in stock. This commitment to preparedness helps reduce repair times, a crucial factor when a Virginia property is facing a no-heat emergency or a major water leak.

While their multi-faceted service offering is a major advantage, their commitment to service remains a key point. As noted in customer feedback, their maintenance technicians, like Dennis, are consistently praised for being respectful, courteous, on time, and excellent at their job. This long-standing dedication to quality service has helped them maintain a presence in the community for over 75 years.

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For comprehensive, reliable plumbing and home system care in Hampton Roads, Smith & Keene’s long history and multi-trade expertise make them the local choice.

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Smith & Keene has a strong presence across the Hampton Roads region, operating from multiple locations to efficiently cover both the Peninsula and the Southside. Their strategic base in Newport News ensures that they can quickly dispatch their specialized fleet of service trucks to handle plumbing, HVAC, and electrical calls across a wide service area.

The primary location serving the Peninsula region is:

• Address: 1 Elmhurst St, Newport News, VA 23603, USA

This central location allows their teams to easily access key Virginia communities, including Newport News, Hampton, Williamsburg, Yorktown, Poquoson, and Gloucester. Their logistical structure, supported by large regional warehouses, is designed to ensure quick response times for service calls, minimizing downtime and disruption for their Virginia clients.

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Smith & Keene is a multi-disciplinary general contractor specializing in the core trades of home and commercial infrastructure. This range of services ensures that nearly any essential system repair or installation can be handled by their dedicated employees, without relying on outside subcontractors.

Their comprehensive service offerings include:

• Plumbing Services:
  • Water heater repairs and replacements (including gas and tankless models).
  • Drain clearing and leak repair.
  • Installation and repair of bathroom fixtures, toilets, and outdoor faucets.
  • Solutions for low water pressure.
  • Gas line repair and installation.
  • Plumbing for new construction projects.
• HVAC & Heating/Cooling Services:
  • A/C and heating system installation, repair, maintenance, and replacement (including Heat Pump Systems and Gas Furnaces).
  • Installation of Ductless Mini Split Systems and Zoned Heating and Cooling.
  • HVAC new construction installation.
  • HVAC system maintenance agreements (Signature Service Plan).
• Electrical Services:
  • Full-scope electrical wiring and repair services.
  • Installation of specialized equipment like EV Chargers (an additional service).
• Generator Services:
  • Installation of Home Standby Generators and whole-house systems.
  • Consultation and financing options for new generator systems for homes and commercial properties.
• Indoor Air Quality (IAQ):
  • Installation of Air Purification Systems and Germicidal UV Lights.
  • Duct cleaning and installation of high-efficiency Air Filters.

All services include installation and repair work, offering a full lifecycle of support for home systems.

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Smith & Keene’s longevity and integrated service model provide several compelling features for local Virginia users:

• 75+ Years of Local Service: Operating since 1947, they have a deep, generational understanding of Hampton Roads homes and their unique maintenance challenges.
• True Multi-Trade Expertise: They are a single source for Plumber, HVAC, Electrical, and Generator services, which simplifies scheduling and project execution for complex jobs.
• Dedicated Employees, Not Subcontractors: All qualified technicians and support staff are Smith & Keene employees, ensuring consistent commitment to their foundational standards of excellence.
• Proactive Maintenance Plan: The Signature Service Plan offers regularly scheduled inspections to extend equipment life and maintain efficiency for both HVAC and potentially other systems.
• NATE-Certified Service Department: A significant indicator of quality, showing their commitment to technicians who meet the highest industry standards for technical competence.
• Emergency Service Available: They maintain a fleet of specially-equipped service trucks and teams ready to respond to urgent calls, aiming to restore comfort quickly.
• Large Local Inventory: Maintaining huge warehouses on both the Southside and the Peninsula means quicker access to parts and equipment, saving customers time and money.
• Reputation for Professionalism: Technicians like Dennis are routinely commended for their courteous, respectful, and on-time service, reflecting the company’s dedication to customer satisfaction.

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For plumbing emergencies, maintenance appointments, or system installations in Newport News and the wider Hampton Roads area, you can reach Smith & Keene using the following details:

• Address (Newport News): 1 Elmhurst St, Newport News, VA 23603, USA
• Phone: (757) 420-1231
• Mobile Phone: +1 757-420-1231

Their multi-channel contact availability underscores their readiness to serve the large geographical area of Hampton Roads.

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Choosing Smith & Keene is a decision to invest in a company that has been woven into the fabric of Hampton Roads for generations. For Virginia homeowners and commercial property managers, their greatest value lies in their ability to serve as a single, accountable contractor for all major utility systems. When your plumbing needs an emergency fix, your AC fails in the summer heat, or your electrical panel needs an upgrade, you only need to make one call.

This integration of services, backed by over 75 years of experience and NATE-certified, dedicated employees, drastically reduces the hassle of home maintenance and system replacement. Their commitment to rapid, efficient service—supported by a massive inventory of equipment—is a critical advantage during Virginia’s extreme weather events. While customer experiences can vary, the consistently high praise for their maintenance technicians and the convenience of their comprehensive service package make Smith & Keene a trusted and invaluable partner for maintaining comfort, functionality, and safety in your Virginia home or business.

Smith & Keene

1 Elmhurst St, Newport News, VA 23603, USA