Phoenix Heating and Air: Your Trusted Electrician and HVAC Contractor in Sebree, KY

Phoenix Heating and Air Photos

Phoenix Heating and Air Introduce

When you're a homeowner or business owner in Kentucky, you know that keeping your property comfortable and functional is a top priority, no matter the season. The right electrical and HVAC systems are at the heart of that comfort. Finding a skilled, trustworthy professional to handle these critical needs can make all the difference. In Sebree, KY, and the surrounding areas, Phoenix Heating and Air is a name you can trust for a wide range of essential services. We are more than just a heating and air conditioning company; we are your local experts for everything from electrical work to appliance repair. We understand the unique demands of our community and are dedicated to providing honest, professional, and high-quality service to our neighbors.

Our team at Phoenix Heating and Air is committed to ensuring your home is a safe and comfortable haven. We specialize in both heating and cooling systems, offering everything from ductless heating and A/C services to full-system installations and repairs. But our expertise doesn't stop there. We also provide professional electrician services to handle your wiring, outlet, and lighting needs, ensuring your home's electrical systems are up to code and running efficiently. Furthermore, we offer convenient appliance repair services, helping you get your essential home appliances back in working order without a hassle. We believe in providing comprehensive solutions to our community, making us a one-stop-shop for many of your home maintenance and repair needs. Our friendly and professional team is ready to assist you with a wide range of issues, providing reliable service that you can count on.

Convenience is key when you need a professional to visit your home. Phoenix Heating and Air is strategically located to serve the Sebree, Kentucky region and its neighboring communities. You can find us at our office, situated at 640 Starl Shelton Rd, Sebree, KY 42455, USA. Our location allows for easy access to and from different parts of the area, which means we can respond to your service calls promptly and efficiently. We are proud to be a local business, deeply rooted in the community we serve. Our accessibility is part of our commitment to providing timely and dependable service, whether it’s a scheduled maintenance visit or an unexpected emergency repair.

As a local company, we understand the importance of being available to our customers. We offer onsite services, meaning our professional technicians will come directly to your home or business, fully equipped to handle the job. This not only saves you time and effort but also allows us to properly assess and address your specific needs in their actual environment. We also provide online estimates, making it easy for you to get a preliminary quote for your project without any obligation. Our goal is to make the process as seamless and stress-free as possible from your very first point of contact.

Services Offered

Ductless Heating & A/C Services: Expert installation, repair, and maintenance for energy-efficient ductless heating and cooling systems, perfect for homes without traditional ductwork.
Heating System Installation: Professional and free estimates for the installation of new heating systems, ensuring your home is ready for the cold Kentucky winters.
Heating System Maintenance: Comprehensive tune-ups and regular maintenance services to keep your heating system running safely and efficiently, preventing future issues.
Heating System Repair: Prompt and reliable repair services for all types of heating systems, including furnaces and heat pumps, to restore warmth to your home.
Install AC: Expert installation of new air conditioning units to help you stay cool and comfortable during the humid summer months.
Install Thermostat: Professional thermostat installation services, including smart thermostats, to help you better manage your home’s energy consumption and comfort.
Repair HVAC: All-encompassing repair services for your heating, ventilation, and air conditioning systems, addressing any issue from minor faults to major system failures.
Electrician Services: Skilled and certified electricians to handle a variety of electrical needs, including wiring, outlet installation, and repairs.
Appliance Repair Service: Convenient repair services for a wide range of household appliances, helping you get them back in working order without the cost of a full replacement.

Features / Highlights

LGBTQ+ Owned Business: We are proud to be an LGBTQ+ owned business, committed to providing a welcoming and inclusive environment for all our customers and community members.
Comprehensive Service Range: Our expertise extends beyond HVAC to include electrician and appliance repair services, offering a convenient one-stop solution for many of your home’s essential needs.
Online Estimates: We provide online estimates to give you a clear understanding of the potential costs of your project from the comfort of your home, making financial planning easier.
Onsite Services: Our technicians come to you, saving you time and ensuring all work is performed with a complete understanding of your home’s specific layout and needs.
Repair Services Offered: We focus on providing expert repair services, aiming to fix your current systems efficiently and effectively whenever possible before recommending a full replacement.
Transparent Pricing: We strive to be upfront with our pricing, offering clear rates for services like ductless heating and A/C, and heating system maintenance, along with free estimates for installations.

Contact Information

Address: 640 Starl Shelton Rd, Sebree, KY 42455, USA

Phone: (270) 635-8255

Mobile Phone: +1 270-635-8255

What is worth choosing

Choosing the right company for your heating, air, and electrical needs is a critical decision. You want a team that is not only skilled but also reliable and honest. Phoenix Heating and Air is committed to being that company for the Sebree, Kentucky community. We are an LGBTQ+ owned business, and our core values are built on inclusivity and integrity. We believe that everyone deserves to feel comfortable and safe in their home, and we work diligently to provide services that ensure just that. Our wide range of offerings, from HVAC to electrical and appliance repair, means you can rely on one trusted partner for many of your home maintenance and repair needs.

We understand that past experiences with other companies may have been less than ideal, and we are dedicated to setting a new standard for service. We offer transparent online estimates and provide onsite services to ensure we have a full grasp of your needs. We are focused on repairing your systems efficiently, and our pricing is straightforward and fair. At Phoenix Heating and Air, we value our reputation and the relationships we build with our customers. Our goal is to provide a service that not only meets your expectations but exceeds them, earning your trust and becoming your go-to partner for all your home comfort and safety needs in Kentucky.

Phoenix Heating and Air Services

Heating Contractor
Ductless heating & A/C services $79.00
Includes 1/2 Gallon of Blue Coil Cleaner, 1/2 Hour of Labor, and Service Call. Price is per unit/system and valid for residents of Henderson, Hopkins, Union, and Webster Counties.
Heating system installation Free
We offer free Estimates for new/replacement heating and cooling systems from any manufacturer. Free Price Valid for anywhere in Henderson, Hopkins, Union or Webster County. All others please call
Heating system maintenance $79.00
Includes 1/2 Gallon of Blue Coil Cleaner, 1/2 Hour of Labor, and Service Call. Price is per unit/system and valid for residents of Henderson, Hopkins, Union, and Webster Counties.
Heating system repair
Install AC
Install thermostat
Repair HVAC $79.00
Includes 1/2 Gallon of Blue Coil Cleaner, 1/2 Hour of Labor, and Service Call. Price is per unit/system and valid for residents of Henderson, Hopkins, Union, and Webster Counties.

Phoenix Heating and Air Details

From the business
Identifies as LGBTQ+ owned

Service options
Online estimates
Onsite services

Offerings
Repair services

Phoenix Heating and Air Location

Phoenix Heating and Air

Kentucky Webster County Sebree Starl Shelton Road

640 Starl Shelton Rd, Sebree, KY 42455, USA

Phoenix Heating and Air Reviews

An average rating of ★3.6 from 23 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Avoid Floyd’s! At first, Josh and his team were friendly, but when issues arose, their professionalism disappeared.After installing my HVAC in early 2024, they did a pre-summer check-in and assured me everything was fine. Days later, a severe leak from my attic unit caused ceiling damage. It required lots of time, visits, multiple repair attempts, and when we were finally almost done: one of their techs put a foot through my ceiling. Rather than handling the issue directly, Floyd’s forwarded me to their attorney without notice. They originally promised not to bill me for all of their failed repairs, then billed me over $1,200 months later. Worse, they still refuse to reimburse me for damages unless I sign an NDA—a shady and unprofessional move.It’s been almost a year, and Floyd’s has done nothing to make things right. Avoid them at all costs.**UPDATE following your reply**Thank you for your response. While I don’t intend to continue engaging further, I believe it’s important to correct several key misrepresentations—for your records and in the interest of transparency on public platforms.First, while the drain line was pre-existing, your team had two clear opportunities to identify the issue: once during installation, and again during a follow-up visit before the system was ever run. Both times, I was told the system had been fully tested and was ready to go. There was no discussion about reusing the line as a cost-saving measure—that decision was made by your team, and I trusted your professional judgment.In reality, the lines weren’t tested at all until after the first leak, when I specifically requested a test. Only then did your technician discover the clog—because I insisted it be checked. Prior to that, repairs were made based on assumption rather than proper diagnostic steps.The suggestion that I worsened the damage by running the system against your advice is false. After each leak, I shut off the unit. After the first repair and second leak, with temperatures indoors over 80°, I asked if I could manually drain the pan while cooling the home. Josh explicitly gave me the go-ahead via text. I didn't sleep that night to manually drain the pan, and there were no leaks during this time. To suggest I ignored guidance or caused further damage is simply inaccurate and defamatory.As for the $1,200 repair bill: after seeing the damage and failed repairs, Josh said, “We’re sorry—there obviously won’t be any charge for this.” That wasn’t a generous offer; it was a basic acknowledgment of fault.Finally, regarding the "$500 offer" for ceiling repairs: that was not a goodwill gesture. Your attorney offered it only in exchange for me signing a nondisclosure agreement—a move clearly intended to silence me, not to take responsibility. It’s unclear if that offer referred to the water damage or the hole in my ceiling caused when one of your technicians fell through. In either case, no repairs were made, and the matter was handed to a lawyer instead of being handled professionally or even reasonably. I spent thousands of dollars to repair the damage myself.I’m not writing in hopes of further resolution. I’m sharing this to ensure the facts are clear for anyone who may review this situation when selecting a service company in the future. While I’m glad Floyd’s is no longer operating independently, I would strongly caution against placing anyone from Josh’s team in customer-facing or issue-resolution roles. The failure wasn’t in the product—it was in the accountability when things went wrong.
Aug 01, 2025 · Nick Sherrill
Floyd heating and air conditioning, in Seabury Kentucky does work for choice home warranties. They sent a man out. He collected his money and our furnace has to date not been fixed by Floyd’s heating and air conditioning.He got his 85.00 though. We had waited since Oct, middle of October, until today, to find out they weren’t coming, found that out through Choice. I could not be more disappointed or cold, we have waited for at weeks For them to fix our furnace. Finally, we hired another Furnace Co to get some heat in these cold days. God bless them, I am sure their house.is warm.
Dec 22, 2024 · Gail Manizak
This place is awful. We were scheduled an appointment with them through our home warranty. We were rescheduled 4 times (over 3 weeks) and they had never even came to our home. I called them multiple times and left multiples messages and no one from the company ever reformed my phone call. We have a baby at home and have had no heat for over 4 months and they couldn’t even call me back. They would email the warranty company to reschedule the appointment, they literally never made contact with us once. Definitely do not use this company.
Dec 19, 2024 · Christie McKinney
Floyd’s Heating and Air, Sebree, KY. Owner answered my complaint about taking our money and not fixing our furnace. Stated he does not work for Choice Home Warranty, 3 weeks ago approx they, Choice sent Floyd’s out and his guy looked at furnace, so he not only cheated us out of 85.00, never came back to fix furnace after 3 mos waiting!….he is lying on his Advertising now.
Jan 04, 2025 · Gail Manizak
Edit! The called me and yelled at me!They don't answer their phones. They told me one thing, and told my home warranty company another and now my home warranty company won't pay to have my dishwasher fixed. I tried calling at different times on different days and texting them, and they just don't answer.Edit: after leaving this review they called me complaining that I left a nasty review. I did finally get the answer I was looking for. She then argued with me about how my review isn't honest. I've been calling looking for answers. They didn't answer. There's nothing dishonest about that. I called multiple times since last week. No response. And apparently that's my fault. That's just insane. She even tried to guilt trip me be saying, "ma'am do you realize we are a big company and everyone's heat is out right now, like the elderly?" I'm disabled and need my dishwasher to maintain my home. We all have problems. And if your company is so big, then you should be able to respond to voice mails in a timely fashion. I wasn't even rude to her! I asked my question. And then she gave me the answer and then she started on about my review! Who does that?!Additional edit: my home warranty company said that floyds 100% said that I was at fault. They have it documented! Even though their tech said "it just happens sometimes". My home warranty company told me I should get a second opinion and told me how to submit that second opinion so they can take away the service fee from floyds and give it to a company who will at the very least be honest with me. I still can't believe this company called me a yelled at me. What was that going to solve. Like just take it on the chin like an adult. You're going to get bad reviews sometimes. Did they think they were going to yell at me and that would make me take down my original review? Seriously? They don't know how to run a business, their customer service is abysmal, and they are liars. I've never had a worse experience with a company before!
Nov 21, 2024 · Kaitlyn Tubbs