Perry's Refrigeration Photos
Perry's Refrigeration Introduce
For residents and businesses in West Columbia and the greater South Carolina area, a reliable HVAC system is non-negotiable. When facing a problem with your heating or cooling, finding a trusted general contractor is essential. Perry's Refrigeration stands out as a well-regarded name in the community, providing a wide range of services that extend beyond what their name suggests. As a professional HVAC and air conditioning contractor, they handle everything from routine maintenance to complex installations for both residential and commercial clients. This article will provide a detailed look into what makes Perry's Refrigeration a top choice for locals, highlighting their extensive service offerings, convenient location, and the key features that have earned them a stellar reputation for excellent customer service and technical expertise.
Perry's Refrigeration is conveniently located at 300 Quartermaster St #4, West Columbia, SC 29170, USA. This location serves as an excellent operational hub, allowing them to efficiently dispatch their team to homes and businesses throughout the West Columbia area and the broader Midlands region. Their local presence is a significant advantage, as it enables a rapid response, which is crucial for handling HVAC and refrigeration emergencies. The company is primarily focused on on-site services, bringing their expertise directly to you. This model of operation means their accessibility is defined by their ability to get to your location quickly and efficiently, a feature highly praised by their customers. The convenience of their location helps them provide timely and reliable service to the community.
Perry's Refrigeration offers a comprehensive suite of HVAC and refrigeration services, making them a versatile partner for both residential and commercial needs. Their expertise spans across a wide variety of systems and applications, ensuring they can address nearly any heating, cooling, or refrigeration issue. Their services include:
A/C and HVAC Maintenance & Repair: They provide professional A/C system maintenance and repair, as well as general HVAC system maintenance to ensure your units run smoothly and efficiently. This includes handling everything from routine check-ups to complex repairs on various systems.
New AC Installation: They specialize in the installation of new air conditioning units, helping customers choose the right system for their home or business and ensuring a professional and seamless installation process.
Commercial & Residential HVAC: They offer a full range of heating and air conditioning services for both commercial and residential clients, demonstrating their ability to handle projects of different scales and complexities.
Refrigeration Systems: In line with their name, they are experts in refrigeration systems, providing both commercial and residential refrigeration services. This includes repair, maintenance, and service for a variety of refrigeration units.
Air Quality and Other Systems: They also work with air filtration systems and water filters, helping to improve the indoor air quality and overall comfort of your home or business. Their expertise extends to zone systems, which allow for more efficient and customized climate control.
Maintenance Programs: The company offers planned maintenance programs to help customers proactively care for their systems, which can prevent costly breakdowns and extend the life of their equipment.
What truly sets Perry's Refrigeration apart are the key features and highlights that are consistently praised by their customers. These qualities are a reflection of their commitment to providing exceptional service and value. Key highlights include:
Exceptional Customer Service: The company has a strong reputation for outstanding customer service. Dennis Perry, the owner, is noted for being a "great business man who cares about his clients." This personal approach and dedication to customer well-being is a major factor in their success.
Prompt and Fast Response: Customers highlight the company’s incredible responsiveness. A new customer called at 8 am and had a technician at their house by 1 pm the same day. This rapid service is invaluable, especially during an AC failure in the South Carolina heat.
Professional and Knowledgeable Staff: The technicians, such as Ty, are described as "awesome," professional, and knowledgeable. They take the time to explain their findings and the work they are doing, which builds trust and confidence with the customer.
Comprehensive Problem Solving: The company is not afraid to take on challenging and complex jobs. A customer's review highlights a difficult dryer vent replacement job that involved creating a new hole and installing a new metal hose. The technicians successfully navigated the obstacles, proving their technical skill and determination.
Longevity and Trust: The company comes highly recommended from a retired professional who had been used for 25 years. This endorsement from a trusted, long-term service provider speaks volumes about their credibility and skill. Their ability to handle both everyday repairs and complex, challenging jobs is a testament to their expertise and dedication.
For those in the West Columbia, SC area needing professional HVAC and refrigeration services, Perry's Refrigeration can be reached at the following contact points:
Address: 300 Quartermaster St #4, West Columbia, SC 29170, USA
Phone: (803) 822-0211
Mobile Phone: +1 803-822-0211
When it's time to choose a general contractor for your HVAC system, the decision should be based on a company's reputation for reliability, skill, and customer care. Perry's Refrigeration is a company that is undeniably worth choosing for these very reasons. Their long-standing reputation in the community, built on the trust and care of the owner, Dennis Perry, sets them apart. They provide a level of service that is fast, professional, and thorough, ensuring that problems are fixed correctly the first time. The glowing reviews from customers who have experienced their promptness and expertise, even for a new customer with an emergency, are a powerful endorsement. Furthermore, their versatility in handling both routine HVAC needs and complex refrigeration systems for both residential and commercial clients makes them a go-to partner for a wide range of needs. For a company that combines technical skill with a genuine commitment to client satisfaction, Perry's Refrigeration is a top recommendation for anyone in the West Columbia area in need of heating, cooling, or refrigeration services.
Perry's Refrigeration Services
Air Conditioning Contractor
- A/C system maintenance
- A/C system repair
- HVAC system maintenance
- Install AC
- Repair HVAC
- Air Filtration Systems
- Commercial And Residential Hvac
- Commercial Hvac And Refrigeration
- Heating Air Conditioning
- Hvac Systems
- Maintenance Programs
- Planned Maintenance
- Refrigeration Systems
- Residential Refrigeration
- Service And Repair
- Water Filters
- Zone Systems
Perry's Refrigeration Details
Offerings
- Repair services
Perry's Refrigeration Location
Perry's Refrigeration
300 Quartermaster St #4, West Columbia, SC 29170, USA
Perry's Refrigeration Reviews
HVACworkcallpricetechnicianhome
★ 5★ 4★ 3★ 2★ 1Update Feb. 17, 2025. Just had our dryer vent hose replaced. 27 years old and never been cleaned. New dryer was not working and the flow sensor kept coming on. When the techs took apart the 10 foot hose, it had 80% blockage with lint! What a fire hazard. This was not an easy job. They had to make a new hole in the wall and run 10 feet of metal hose to the outside of the house. New vent system is working great and the dryer is working as it should.I have known Dennis Perry for more than 20 years. What a great business man who cares about his clients. You can't go wrong using his services.
Feb 17, 2025 · Doug ThomasCouldn't have asked for better service. The company (individual) we have used for the past 25 years retired. He recommended Perry's. I called at 8 am as a new customer and they had someone at my house at 1pm the same day. The service representative Ty was awesome and explained what he had found and fixed the problem. Just Awesome
May 29, 2024 · Steve clementsUPDATE! I am very happy to write that the owner came out and talked with my landlady. Together, they came to an understanding and an agreement. I was very impressed with the professionalism displayed by the owner as well as his desire to be a good business owner and make it right. Thanks, Perry's, for doing a great job!The house I live in is owned by a very sweet senior citizen and business owner. We called Perry's. His guy said he was 99% certain that he fixed the problem. He did not. Another service call was made. Instead of being ready to stand behind the first assurance, we were charged another trip fee to be told that the problem required yet another repair. At least this guy said 'no gaurantee.' We wanted to give Perry's our HVAC business but we need a service provider who will stand by their assurances. Our money isn't funny so we don't deal with funny business.
Sep 18, 2018 · Tecoria JonesMy 15 year old air conditioning unit went out the Friday before Memorial Day. I called Perry's Refrigeration in a panic, as I have pets and did not want them to suffer in the heat. Dennis came out to my house that same day and temporarily fixed my unit to run through the weekend until I could replace it. They came the day after Memorial day and replaced everything--an extremely quick turnaround time for a long weekend. The guys at Perry's Refrigeration didn't try to sell me on anything I didn't need, which was much appreciated, as I don't know much about air conditioning units and could easily have been taken advantage of. Five stars for service and sincerity for this company!
Jun 13, 2018 · Leslie PetersI had a bad experience with Perry's Refrigeration and they came as a referral. The technician took 1 hour and 45 minutes to diagnose a bad motor. Perry's quote to repair was $1300 and the service call fee was $175 (I questioned this, the technician said I was paying for his time). He also tried to charge a $20 trip charge. I had another company come out to diagnose the problem, same day, I didn't tell them anything about what Perry's said, and they came to the same conclusion about the motor in less than 15 minutes and the service call charge was $85. Ultimately I was able to get the motor replaced for $625 less than Perry's quote. Unfortunately the part was not in warranty, this is what I was told and I confirmed when I looked up the manufacturer's warranty policy (not transferrable). I called Perry's to give them the feedback about the experience and spoke with Dennis. He was so unprofessional, wouldn't listen and kept interrupting me?!? He said their service call fee is normally $150. I wasn't asking Dennis for anything, just providing feedback about my experience. He was very defensive. I had several HVAC companies quote the repair for me after I knew what the problem was, Perry's was by far the most, over $300 more than the average. Service call fees ranged from $75-$85. The irony is I may not have even questioned their estimate if I felt their technician knew what he was doing when he was here and had not taken so long. Bickley's in Chapin did the repair, they were another referral. They don't do any advertising, all word of mouth. Family owned. The owner did the repair himself, salt of the earth type of person. But Dennis's response and lack of professionalism to my experience ensures that I could never recommend this company to anyone.
Jun 30, 2020 · Allison Henry
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