Integrity Photos










Integrity Introduce
Hello, North Carolina! When the heat and humidity of summer arrive, or the chill of a winter morning sets in, your home’s heating and air conditioning system becomes one of its most important features. Keeping it in top condition is essential for your family's comfort and well-being. Finding a general contractor who specializes in HVAC and operates with a high level of integrity is crucial. You need a company you can trust to provide honest, effective, and reasonably priced service. This article is your guide to learning more about Integrity, a highly-regarded HVAC contractor serving the Kannapolis and Concord areas, and understanding why they are a top choice for your heating and cooling needs.
The name "Integrity" is more than just a title for this company; it’s a promise to their customers. In the HVAC industry, where unexpected repairs and replacements can be costly, trust is paramount. Customers need to know that the advice they receive is based on their best interest, not on a desire for a bigger sale. The glowing reviews from local customers speak directly to this commitment, highlighting the company's honesty, courtesy, and transparent approach to every job. This is the kind of partnership every homeowner hopes for when facing a home repair.
The importance of a reliable and transparent HVAC service provider cannot be overstated. From a simple thermostat repair to a complex furnace replacement, every job has a significant impact on your home's comfort and energy efficiency. A company that takes the time to explain the problem, show you the parts being replaced, and provide a reasonable price demonstrates a high level of professionalism and respect for the customer. This commitment to education and transparency ensures that you, the homeowner, are an informed partner in the process. It's a key part of what makes a business truly worthy of your trust and repeat business.
Integrity is proudly located at 306 Bost St, Kannapolis, NC 28081, USA. This central location in Kannapolis allows them to serve not only the immediate community but also the greater Concord and Charlotte areas. Being a local business gives them a deep understanding of the specific climate challenges and housing styles in the region. Their physical presence and proximity to customers enable a rapid response to service calls, which is especially critical during extreme weather conditions when a malfunctioning HVAC system can become a serious issue.
The convenience of their location is a major benefit for customers. When your A/C goes out on a hot summer day, a company that can respond "as soon as they could get there the following day," as one customer review notes, is a priceless resource. The local presence of Integrity ensures that they are always a quick call away, ready to provide timely and efficient service. This commitment to accessibility and promptness is a key factor in their success and a reason why they have built a loyal customer base.
Integrity offers a comprehensive range of HVAC services to meet both residential and commercial needs.
- A/C & Heating Services: They specialize in the maintenance, repair, and installation of a full range of systems, including air conditioners, furnaces, heat pumps, and hot water radiators. They also handle ductless heating & A/C services and mini-splits.
- Duct & Ventilation: Their expertise includes HVAC duct & vent installation and repair, as well as duct sealing to improve efficiency.
- Indoor Air Quality: They provide solutions for whole-home air purification, air cleaners, air filters, and fresh air ventilators to ensure a healthy indoor environment.
- System Components: They are skilled in working with various system components, including blower motor replacements, evaporator coils, gas boilers, gas furnaces, and heat exchangers.
- Emergency & Routine Services: They offer emergency repair services for unexpected breakdowns and provide routine maintenance, including filter changes and home evaluations, to keep your system running efficiently.
Integrity's name is backed by several key features and highlights that are consistently praised by their customers.
- Honesty and Transparency: A customer review highlights the honesty of the team, noting that they "explained everything that they were doing and showed us the test readings and parts they were changing." This transparency builds immense trust.
- Prompt and Courteous Service: Reviews mention the team's promptness, with one customer noting they "came the day after I called." The technicians, like Scotty and Steven, are described as "friendly and courteous" and "honest, hardworking."
- Reasonable Pricing: One customer was "very happy" with the service and repair, noting it was for a "very reasonable price," which shows the company's commitment to fair and competitive rates.
- Veteran-Owned: A customer review specifically mentions their appreciation for the fact that one of the owners, Scotty, is a veteran, a detail that may resonate with many in the community who wish to support veterans.
- Customer Loyalty: The reviews demonstrate a high level of customer loyalty, with one customer stating they would "be happy to use their services from now on" and another mentioning that Scotty had "worked on my units for many years."
To get in touch with Integrity for your heating and air conditioning needs, here is their contact information.
Address: 306 Bost St, Kannapolis, NC 28081, USA
Phone: (704) 786-9969
Mobile Phone: +1 704-786-9969
For residents of Kannapolis and the surrounding areas, Integrity is a business worth choosing for its clear commitment to its name. The provided customer reviews are a powerful testament to their honest, reliable, and professional service. They are praised not just for their technical skills but also for their integrity and courteous demeanor. The ability to promptly handle emergency repairs at a reasonable price, while also building long-term relationships with customers, sets them apart. Whether you need a simple thermostat fix, a full system installation, or emergency service, the team at Integrity is dedicated to providing quality work with a transparent and friendly approach. Their focus on fairness, customer education, and efficient service makes them a trusted and highly-recommended choice for all your HVAC needs in North Carolina.
Integrity Services
Air Conditioning Contractor
- A/C system maintenance
- A/C system repair
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Repair HVAC
- Thermostat repair
- Air Cleaners
- Air Conditioner Air Conditioner
- Air Conditioning & Furnace Service
- Air Filter Humidifier
- Air Handler
- Blower Motor Replacement
- Condensate Drain
- Duct Sealing
- Emergency Repair Service
- Energy Efficiency Repair
- Evaporator Coil
- Filter Changes
- Filter Replacement
- Filtration Systems
- Fresh Air Ventilator
- Gas Boiler
- Gas Furnaces
- Heat Exchangers
- Heat Pump Furnace
- History Repair
- Home Evaluation
- Home Furnace
- Hot Water Radiators
- Humidity Control
- Mini-Splits
- Repair Or Replace
- Residential Heating & Air
- Retrofit & Replacement
- Routine Maintenance
- Warranties Repair
- Whole Home Air Purification
Integrity Details
Offerings
- Repair services
Integrity Location
Integrity Reviews
unit
★ 5★ 4★ 3★ 2★ 1I am very happy with the service we received from Integrity Air Concord. Our A/C went out and they came the day after I called and repaired it for a very reasonable price. They were friendly and courteous, and explained everything that they were doing and showed us the test readings and parts they were changing. We will be happy to use their services from now on. Highly recommended.
Jun 11, 2022 · Nicole BiamonteMy air went out Tuesday night. Scotty and Steven were out as soon as they could get there the following day. They figured out the problem. Scotty is an honest, hardworking man. I also appreciate that he is a veteran and love to make sure that our veterans are taken care of. Scotty has worked on my units for many years. I gladly give them 5 stars
Jun 20, 2024 · Sherri WilliamsI cannot say enough wonderful things about these guys. The came to look at my unit the very day I called. It wasn't good news, but hey the unit was over 20 years old. Once financing was taken care of they were there two days later. The work was done perfectly and the next day Scott came back to swap out the thermostat. Brittany was FABULOUS answering my countless questions. If ever I need any additional work, these are my guys!!
Feb 06, 2023 · PattieAnne EI am very happy I went with Integrity Air for my AC service check. The owner, Scott, and the gentleman that came out were very friendly and knowledgeable. They showed and talked me through simple task I could do to check for problems with my AC unit. When the freon was added to my unit, they showed me the scales were zeroed out and how much was added. They were honest and up front with everything. I highly recommend them to anyone with little to no knowledge on AC units. I'll defiantly use Integrity Air again.Thank you Integrity Air for everything you've done for me.
May 25, 2017 · Ethan YarboroughI don't know very much about AC units, but my husband and I felt ours was working a little slow. I contacted Integrity Air and figured I'd get an appointment in the next week or so. They scheduled me that day, and adjusted the time based on my hectic work schedule. The tech was so nice and explained everything to me along the way so I knew what he was doing. I will definitely use them again and highly recommend them.
Jun 30, 2017 · Elizabeth Hynson-Baker
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