Johnson Controls Richmond Branch Office Photos







Johnson Controls Richmond Branch Office Introduce
In the intricate world of commercial and industrial infrastructure, the seamless operation of building systems is paramount for safety, efficiency, and productivity. For businesses and large-scale facilities in the greater Richmond, Virginia, area, one name that stands as a major provider of comprehensive building solutions is Johnson Controls. More than just a simple HVAC contractor, this company functions as a multi-faceted general contractor and business-to-business service provider, specializing in complex systems that are essential for modern commercial properties. From advanced automation to fire safety and industrial refrigeration, the Johnson Controls Richmond Branch Office in Rockville, VA, offers a suite of services designed for major operations.
This article will provide an overview of the services offered by the Johnson Controls Richmond Branch, based on available public information. It is important to note that, as a large corporation, the company's service delivery can sometimes be a point of contention for customers, as reflected in some public reviews. However, their scope of work and specialization in large, integrated systems distinguish them from a typical residential contractor. We will focus on the factual data available regarding their expertise in building automation, HVAC, and safety systems, highlighting their role in the commercial and industrial landscape of Virginia.
As a major player in the industry, Johnson Controls' services are tailored for businesses rather than individual homeowners. The negative customer reviews regarding issues like sidewalk obstruction and customer service challenges highlight the difficulties that can arise when dealing with a large-scale, corporate entity, particularly one that has grown through acquisition. The feedback about the acquisition of a local company, Richmond Alarm, and the subsequent customer service issues demonstrates the potential for friction when a large corporation takes over a smaller, more personalized business. While these reviews reflect genuine customer frustration, they also underscore the fact that Johnson Controls operates on a different scale than a typical local service provider. Their focus is on high-level, integrated systems and large-scale projects rather than residential service calls, which is a key distinction for potential clients to understand.
The Johnson Controls Richmond Branch Office is strategically located to serve the commercial and industrial sector of the greater Richmond area. The office is situated at 2315 Commerce Center Dr Ste D, Rockville, VA 23146, USA. This location is positioned for easy access to commercial districts, industrial parks, and other large-scale facilities in the region, allowing them to dispatch their teams and equipment efficiently.
For professional inquiries and service requests, the branch can be reached by phone at (804) 214-7895. Their mobile phone number, +1 804-214-7895, provides an additional channel for communication. As a business that primarily serves other businesses, their contact information is set up to facilitate communication for service contracts, project management, and technical support. Potential business partners or clients should be aware that the primary method of contact and service delivery is designed for a corporate, B2B framework.
Johnson Controls offers a highly specialized range of services as a general contractor and business-to-business provider. Their focus is on comprehensive, integrated building systems rather than individual residential repairs.
Based on available public data, their services include:
- Building Automation and Controls: They specialize in the design, installation, and maintenance of building automation systems (BAS) that control various functions, including HVAC, lighting, and security. Their expertise in system integration is a core component of this service.
- HVAC Services: As an HVAC contractor, they offer a wide range of services for commercial and industrial clients. This includes installation, maintenance, and repair for large-scale systems, as well as specialized services for industrial refrigeration.
- Fire and Safety Systems: They provide solutions for fire detection and fire suppression, ensuring buildings are equipped with advanced safety measures that comply with all regulations.
- Refrigeration Systems: Their expertise extends to industrial refrigeration, a critical service for businesses in the food, beverage, and manufacturing industries.
- Technical Support and Training: Johnson Controls provides service and support for their systems, including technical training to help a client's own staff manage and maintain their equipment.
- Service Contracts and Planned Maintenance: Their business model is often based on comprehensive service contracts that include planned maintenance, ensuring long-term operational efficiency and asset life for their clients' buildings.
These services are not typically aimed at the residential market. Instead, they are designed to provide complex, long-term solutions for large commercial and industrial buildings.
Several key features and highlights distinguish the Johnson Controls Richmond Branch Office from other local contractors. These qualities are a direct result of their corporate structure and business model.
- Corporate Expertise: As a global company, Johnson Controls has a vast network of resources, technical knowledge, and a portfolio of advanced products. This expertise allows them to handle highly complex and large-scale projects that smaller firms cannot.
- Integrated Solutions: A core feature of their service is system integration. They can design and implement a complete system that seamlessly combines HVAC, fire, and security controls, leading to a more efficient and secure building.
- Technical Training: The provision of technical training for a client's staff is a significant value-add, empowering businesses to manage their own systems more effectively.
- Specialized Services: Their specialization in areas like industrial refrigeration, building automation, and fire suppression sets them apart. They are a go-to provider for niche, high-stakes industries.
- Business-to-Business Focus: The company is built to serve other businesses. This means their operations, from sales to service, are structured to handle the needs and complexities of corporate clients.
It is worth noting that while these are features of their service, some customers have experienced challenges related to communication and project management, which are common issues with large companies.
The Johnson Controls Richmond Branch Office is located at:
2315 Commerce Center Dr Ste D, Rockville, VA 23146, USA
You can contact them for your commercial and industrial building needs at:
Phone: (804) 214-7895
Mobile Phone: +1 804-214-7895
For commercial and industrial clients, choosing a building services provider is a decision that impacts long-term operational efficiency and safety. What makes the Johnson Controls Richmond Branch worth choosing is their capacity to provide comprehensive, large-scale, and integrated solutions that smaller companies may not be equipped to handle. Their expertise in building automation, industrial refrigeration, and complex fire safety systems positions them as a leading authority for specialized projects. While some public reviews highlight a disconnect in communication and service, this feedback is typical of large, multi-national corporations that operate on a different scale than local, small businesses. Their value lies in their ability to offer advanced, high-tech solutions and long-term service contracts that provide stability and peace of mind for corporate clients. For businesses in Virginia that require robust, integrated systems, Johnson Controls is a reputable partner with the resources and technical knowledge to meet the most demanding requirements.
Johnson Controls Richmond Branch Office Services
HVAC Contractor
- Automation And Controls
- Building Automation
- Building Automation And Controls
- Fire Detection
- Fire Suppression
- Industrial Refrigeration
- Refrigeration System
- Service & Support
- System Integration
- Technical Training
Johnson Controls Richmond Branch Office Location
Johnson Controls Richmond Branch Office
2315 Commerce Center Dr Ste D, Rockville, VA 23146, USA
Johnson Controls Richmond Branch Office Reviews
alarmheadachescallinvoice
★ 5★ 4★ 3★ 2★ 1Workers block sidewalks with work truck, causing safety issues and blocking wheelchairs, strollers, and other pedestrians. Sidewalks are engineered for people and when heavy trucks park on them, they cause unnecessary strain that contributes to advanced wear and tear. How much damage has Johnson Controls caused by allowing this? Please find an actual parking spot (like the one in front of the truck) or get a permit to reserve parking.
Jul 02, 2024 · Blair ArchibaldABSOLUTELY HORRID!!!! I was a customer of Richmond Alarm Company which was then bought out by Johnson Control. When I sold my house last year, it took me months worth of phone calls to them trying get my service cancelled. Every time I would call, a foreign call service with broken English would answer and then proceed to put me on hold till I would finally hang up after 2 hours of being on hold. This happened multiple times. I then began receiving collection notices and phone calls. I would tell the people who called that I had been trying to cut off my service. I would then be placed on hold till again I would hang up after an hour or 2 of waiting. When I FINALLY got someone on the phone who could turn off my service, they then charged me an additional month for a “30 day notice of cancellation”. They claimed to have no record of me trying to cancel, which of course was because I could never get them on the phone. I’d take them to court if it wasn’t so time consuming. THEFT!!!!
Feb 27, 2024 · Pete CongdonNO stars if I could. Canceling with them ASAP. After they bought out Richmond Alarm they ruined the company. They raised monitoring fees. They farmed out their customer service to a foreign call center staffed by poor speakers of English; nice folk but impossible to understand. They call monthly to remind me to pay my invoices that I auto-pay. I block them now. Clearly, they do not care about small residential accounts. Ring, anyone? Nest? Not. Another. Cent. Thanks for ruining a nice, locally owned company.
Nov 16, 2023 · Joe EssidI was a richmond alarm customer for nearly 40 years then discovering they've been sold to this company I was on the fence about canceling service since I have other security systems at my residence. I have called 8 times in the last 3 months to cancel service and have been told the service is canceled.I am now receiving collections notices about paying my full bill which I will not do. They've indicated that they would send an invoice for 30 days of service but I've never received an invoice for. I just spoke with an employee with a foreign accent who was extremely short with me on the phone and hung up on me at the conclusion of my call without anything not even a "good bye". I own 5 businesses and I hope that management reads this and realizes that your investment in Richmond alarm could have way better ROI if you would properly train your people to actually be courteous on the phone when speaking with clients. Very disappointed...
Aug 30, 2023 · Kenny MooreThe company that set up my original service was sold and then sold again to Johnson Controls. My rate was tripled through the process. I called to lower the rate, they would not, so I cancelled. I would not have filed a bad review, they have the right to charge whatever they want, however they refused to credit the balance on my account which was comprised of a higher rate that I never authorized. I would have been happy to split the difference, but they refused to credit anything.
Sep 30, 2022 · Jeff Doyle
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