J&M A/C & Refrigeration, LLC Photos









J&M A/C & Refrigeration, LLC Introduce
For those living and working in Western Kentucky, a well-functioning heating, ventilation, and air conditioning (HVAC) system is not a luxury—it's a necessity. From the humid summers to the chilly winters, maintaining a comfortable and safe indoor environment is crucial. This is where a reliable and skilled local contractor becomes an essential partner. J&M A/C & Refrigeration, LLC, based in Benton, Kentucky, has established itself as a trusted name in the region, offering a wide array of services for both residential and commercial clients. More than just a repair company, they are known for their commitment to providing honest, professional, and responsive service. This overview will detail the extensive services provided by J&M A/C & Refrigeration, their convenient location, and the key features that make them a standout choice for anyone in need of expert HVAC and refrigeration solutions. Their reputation for going above and beyond to ensure customer satisfaction is a hallmark of their operation, from routine maintenance to handling unexpected emergencies.
J&M A/C & Refrigeration, LLC is conveniently located at 660 Oak Grove Rd, Benton, KY 42025, USA. This location serves as the central hub for their operations, allowing them to dispatch their team of technicians efficiently throughout the Western Kentucky area. Being locally owned and operated means they have a deep understanding of the specific climate needs and challenges that homeowners and businesses in this region face. The company’s service model is built around onsite services, where their professionals come directly to your location, whether it's a home, a restaurant, or a commercial facility. This eliminates the logistical challenges of transporting large and complex equipment for repairs. While specific accessibility details for their physical office were not provided, the core of their business is mobile service, which makes them highly accessible to anyone within their service radius. This on-demand, in-home or in-business service is a key convenience, especially for urgent repair needs. Their local presence and familiarity with the community also foster a more personal and responsive customer experience, as highlighted by numerous reviews that praise their quick communication and timely arrival for appointments. This direct, local connection builds a strong sense of trust and reliability that is highly valued by customers throughout the region.
J&M A/C & Refrigeration, LLC offers a comprehensive and diverse range of services, catering to a wide variety of heating, cooling, and refrigeration needs for both residential and commercial clients. Their services are designed to cover everything from preventative care to emergency repairs and new installations. Key services include:
- HVAC System Maintenance and Repair: This covers a full spectrum of services for both heating and cooling systems, including regular maintenance, diagnostics, and repairs for A/C units, furnaces, and heat pumps.
- Installations and Change-Outs: They specialize in new installs of air conditioning and heating equipment, as well as replacing older, less efficient units with modern systems. They are a certified dealer for quality brands like American Standard and Rheem, and also install and service Central Boiler Outdoor Wood Furnaces.
- Refrigeration Services: A major specialty is their work with commercial refrigeration. This includes installation, repair, and maintenance of various commercial refrigeration units, such as walk-in coolers, freezers, ice machines (for which they are a contracted service representative for Hoshizaki America and Manitowoc), prep tables, and more.
- Commercial and Residential Services: J&M is equipped to handle both large-scale commercial projects and residential home needs, ensuring that businesses and homeowners alike receive professional service.
- Emergency Services: They offer emergency and after-hours service, a critical offering for system failures that occur outside of regular business hours. This demonstrates their commitment to being there for clients when they need it most.
- Additional Services: Their technicians are skilled in related areas such as HVAC duct & vent installation and repair, thermostat installation and repair, and even work on various restaurant equipment, from grills and fryers to ovens.
The breadth of their service offerings, especially the dual focus on both residential HVAC and commercial refrigeration, makes J&M a unique and highly valuable resource in the community. Their proactive maintenance agreements for both residential and commercial customers are designed to prevent costly breakdowns and extend the life of equipment, which is a testament to their long-term, relationship-based approach to business. Their expertise with specific brands, such as American Standard and Rheem for HVAC and Hoshizaki for ice machines, further solidifies their status as knowledgeable and trustworthy professionals in the field.
J&M A/C & Refrigeration, LLC is distinguished by several key features and highlights that set them apart in the local market. One of the most praised aspects is their exceptional communication and responsiveness. Customer testimonials consistently highlight how quickly the team replies to requests, schedules appointments, and provides clear updates on the status of a job. This high level of communication helps alleviate the stress often associated with unexpected repairs. Another significant highlight is their dedication to providing a "personal touch." The team, specifically mentioned members like John and Lori, are described as friendly, approachable, and genuinely proud of their work. This fosters a relationship of trust and comfort with customers, who feel they are being treated like a partner rather than just another transaction. The company's proactive approach is also a major highlight; they don't just fix what's broken but actively identify potential problems before they can escalate into larger, more expensive issues. This forward-thinking strategy saves customers time and money in the long run. Their flexibility in accommodating last-minute or unique scheduling needs further demonstrates their commitment to customer care. Finally, their dual expertise in both residential heating and cooling and commercial refrigeration and restaurant equipment makes them a rare and valuable resource in the region, capable of serving a broad and diverse client base with a high level of technical skill. These combined features—excellent communication, a personal touch, proactive problem-solving, and a wide-ranging skill set—create a service experience that is both professional and deeply caring, building a loyal customer base in the process.
For all service needs, whether for your home or business, you can contact J&M A/C & Refrigeration, LLC using the following information:
- Address: 660 Oak Grove Rd, Benton, KY 42025, USA
- Phone: (270) 227-4598
In a state where comfort depends on reliable climate control, choosing the right HVAC and refrigeration contractor is a critical decision. For residents and business owners in Benton and the surrounding areas of Kentucky, J&M A/C & Refrigeration, LLC is a clear and excellent choice. What makes them so worthwhile? Firstly, their unparalleled commitment to customer care is a standout reason. Reviews consistently praise the team's professionalism, friendliness, and willingness to explain options clearly, ensuring customers can make the best decision for their specific situation. This transparency and personalized service build an invaluable foundation of trust. Secondly, their dual specialization in both residential and commercial services means they have the expertise to handle everything from a home thermostat repair to the complex needs of a commercial refrigeration unit. This versatility makes them a single, reliable source for a wide array of needs, simplifying maintenance and repair for their clients. The availability of emergency and after-hours service is another significant advantage, providing peace of mind knowing that expert help is available when a system fails at the most inconvenient time. The company's proactive approach, offering preventive maintenance agreements, further demonstrates their commitment to long-term client relationships and problem prevention, not just reactive repairs. Finally, their local ownership and deep roots in the community mean they are invested in the well-being of their neighbors and their businesses. Choosing J&M means supporting a local company that truly cares about the quality of its work and the people it serves. For all these reasons, J&M A/C & Refrigeration, LLC represents more than just a service provider; they are a trusted partner in ensuring comfort and operational efficiency throughout the Kentucky region.
J&M A/C & Refrigeration, LLC Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- Commercial Heating And Cooling Services
- Commercial Hvac Services
- Commercial Refrigeration Services
- Emergency / After Hours Service
- H E A T I N G & C O O L I N G
- Heating And Cooling Equipment
- Hvac & Refrigeration
- Install commercial refrigeration equipment
- New Installs
- Refrigeration Systems
- Regular Maintenance
- Repair commercial refrigeration equipment
- Residential Heating And Cooling
- Service Repairs
- Wood Furnaces
Air Conditioning Contractor
- Cleaning
- Installation
- Portable A/C services
Air Conditioning Repair Service
- A/C
- Air Cleaner
- Air Cleaner System
- Air Conditioners
- Air Conditioning Products
- American Standard Air Conditioning
- Central Boiler
- Change Outs
- Commercial HVAC
J&M proudly provides service, maintenance, and repairs for all brands of commercial heating and cooling units. We are an authorized American Standard dealer.
- Commercial Heating
- Commercial Refrigeration
Ice machines, Prep Tables, Commercial Coolers and Freezers, etc. 24 Hour Emergency Service available.
- Commercial Refrigeration Units
- Cooling Equipment
- Cooling Units
- Emergency Service
- Heat Pumps
- Heating And Cooling Systems
- Heating And Cooling Units
- Home Assessment
- Ice Machines
- Maintenance Agreements
- Preventive Maintenance
- Preventive Maintenance Agreements
- Refrigeration Units
- Residential Air Conditioning Repair, Installation, & Maintenance
J&M provides service, maintenance, and repairs for all brands of air conditioning units. We are an authorized American Standard dealer. We also offer a yearly maintenance agreements for residential customers.
- Residential And Commercial
- Residential Heating
- Residential Heating Repair, Installation, & Maintenance
J&M provides service, maintenance, and repairs for all brands of heating units/furnaces. We are an authorized American Standard dealer. We also offer a yearly maintenance agreement for our residential customers to help keep their units running in top condition.
- Restaurant Equipment
Sales, Service, Repair, & Installation of fryers, prep tables, grills, ovens, warmers, steamers, etc. If you are a restaurant owner, give us a call. We can repair and get parts for most restaurant kitchen equipment.
- Restaurant Equipment Services
- Split Unit
- Troubleshoot And Repair
J&M A/C & Refrigeration, LLC Details
Service options
- Onsite services
- Online estimates
Offerings
- Installation service
- Repair services
J&M A/C & Refrigeration, LLC Location
J&M A/C & Refrigeration, LLC
660 Oak Grove Rd, Benton, KY 42025, USA
J&M A/C & Refrigeration, LLC Reviews
unitpricejobcallrunningice machinecheckfreezermaintenanceestimate
★ 5★ 4★ 3★ 2★ 1We’ve had the pleasure of working with J&M A/C & Refrigeration, LLC for our preventive maintenance services at America’s Car Mart, and the experience has been nothing short of outstanding. From the very beginning, they’ve proven to be a reliable and trusted partner who takes both the quality of their work and their relationships seriously.One of the things we value most is their responsiveness and professionalism. Scheduling is always simple, and communication flows effortlessly—they reply quickly to any request or question, which takes a huge burden off our end. Their team is proactive, organized, and consistently goes above and beyond to ensure everything is handled smoothly.The team, especially John & Lori, bring not only skill but also a personal touch to the job. They’re friendly, approachable, and truly take pride in their work. Every service is completed with care and attention to detail, and they make sure to provide clear updates and thorough reports so we always know exactly what’s been done and what might need attention in the future.We’ve also greatly appreciated their flexibility. Whether it’s accommodating last-minute requests, working around unique scheduling needs, or stepping in quickly when unexpected issues arise, they’ve always shown a willingness to adapt without sacrificing quality. Their proactive approach to identifying potential problems before they escalate has saved us time, money, and stress more than once.It’s rare to find a vendor that combines technical expertise, excellent communication, and genuine customer care the way J&M A/C & Refrigeration, LLC does. They’ve made a noticeable difference in keeping our systems running smoothly and our operations on track.For anyone looking for dependable HVAC preventive maintenance backed by a team that’s professional, personable, and dedicated to doing things right, J&M A/C & Refrigeration, LLC is an excellent choice we’re truly happy to recommend!
Sep 05, 2025 · Karen GabardaTruly had a wonderful experience with J&M. They came out and worked on fixing our issue quickly. I called Monday morning and Justin was at our home by Monday afternoon. He was very polite and explained all of our options so we could make the best decision for us. We will absolutely be using them again and I will be telling everyone I know about them!
Jul 23, 2025 · Brittney RhodesThey were so prompt in getting to our church for our air issues even when they were booked up. Nice, polite, and quick return of estimates! Price is very reasonable too. I recommend J & M
Aug 01, 2025 · Angie IrvanThe nicest technician came to my house today and got our older unit running strong! He was so pleasant and professional and literally cleaned our units and told me all about what he was doing. I would 100% recommend this company!
Jul 25, 2025 · amy ClintonWonderful and professional service. We especially have to give a shout out to Jay. He was very polite and knew exactly how to solve our problem with our ac. The price was decent and they were prompt. Communication was top notch. Hopefully we don't have to call them again anytime soon, but if we do they're at the top of the list.
May 23, 2025 · Renee Paradis
More Fix Air Conditioner Near Me
Gibson Plumbing & Mechanical3.0 (48 reviews)5464 US-641, Benton, KY 42025, USA
Tucker Mobile Repair LLC4.0 (32 reviews)90 Chestnut St, Murray, KY 42071, USA
Murray Heating & Air Conditioning4.0 (36 reviews)100 N 12th St, Murray, KY 42071, USA
Sears Appliance Repair4.0 (83 reviews)912 S 12th St, Murray, KY 42071, USA
A&C Remodeling5.0 (4 reviews)300 E Sycamore St, Murray, KY 42071, USA
Airworks Heating and cooling0.0 (0 reviews)3473 Trace Creek Church Rd, Mayfield, KY 42066, USA
Supreme Heating & Cooling4.0 (39 reviews)2517 US-641, Benton, KY 42025, USA
That RV Specialist4.0 (83 reviews)2937 US-641, Benton, KY 42025, USA
Fair Fix Radiator Repair and Welding. LLC4.0 (5 reviews)1683 KY-303 building 2, Mayfield, KY 42066, USA
Thornton Heating & Air4.0 (6 reviews)1104 Paducah Rd, Mayfield, KY 42066, USA
Sears Heating and Air Conditioning0.0 (0 reviews)1001 S 10th St, Mayfield, KY 42066, USA
Ingram's Water and Air Equipment4.0 (1950 reviews)50 Remington Way, Hickory, KY 42051, USA
Categories
Top Visited Sites
Ted Cook Heating Service5.0 (106 reviews)
Musser Automotive4.0 (459 reviews)
Mikes Clean Air LLC4.0 (66 reviews)
Heating & Air Conditioning Climates, Inc.5.0 (9 reviews)
Watson Electric & HVAC0.0 (0 reviews)
Elite HVAC4.0 (65 reviews)Trending AC Fix Academy Posts
10 Signs It’s Time to Find Who Can Fix My AC Fast
Best Practices for a Successful and Affordable AC Fix
Complete Guide: Air Conditioning Replacement for Homeowners in 2025
Pros and Cons of Trying to Who Can Fix My AC on Your Own – What You Should Know
Best Services to Get Your AC Fixed Near You Today | Ac Fix
How Much Does It Really Cost to Fix My AC?
