Ingram's Water and Air Equipment Photos










Ingram's Water and Air Equipment Introduce
In the rural landscapes of Western Kentucky, where the seasons can bring both sweltering heat and bone-chilling cold, having a dependable HVAC system is crucial for comfort. But comfort isn't just about temperature; it's also about the quality of the air you breathe and the water you use every day. For residents of Hickory and the surrounding communities, Ingram's Water and Air Equipment has established itself as a comprehensive provider of solutions that address all these vital home needs. As a veteran-owned business, they operate with a commitment to integrity and service, providing a wide range of products and technical support that go far beyond a typical HVAC contractor.
Ingram's Water and Air Equipment is a unique business that combines expertise in both air and water systems. They are not just an HVAC contractor; they are also an air filter and heating equipment supplier, providing a full suite of products and services for a comfortable and healthy home environment. Their approach is focused on empowering customers, whether they are a professional contractor or a homeowner doing a DIY project. As evidenced by numerous customer testimonials, their team is known for providing exceptional service and going the extra mile to ensure customers get exactly what they need. This dedication to customer support, coupled with a deep knowledge of their products, is what truly sets them apart in the market.
Ingram's Water and Air Equipment is located at 50 Remington Way, Hickory, KY 42051, USA. This location makes them a central point of contact for the surrounding Graves County region. Their physical presence in Hickory allows them to serve the local community effectively, providing a reliable source for HVAC and water equipment. While a significant portion of their business is focused on supplying equipment for on-site services, their accessible location is a major asset for customers who prefer a face-to-face interaction or need to pick up a specific part.
The business is also committed to ensuring accessibility for all visitors, offering a wheelchair-accessible parking lot. This feature highlights their dedication to serving everyone in the community. Their business model of combining local service with a broader online presence allows them to provide a level of expertise and product variety that is hard to find in a small town. They are a local business with a national reach, yet they maintain a strong connection to their Kentucky roots, ensuring that they remain a go-to resource for their neighbors.
Ingram's Water and Air Equipment provides a vast array of services and products, making them a one-stop-shop for many home systems.
- Heating and Cooling Systems: They are experts in HVAC system maintenance, repair, and installation for a wide range of products including central air conditioners, heat pumps, chillers, and ductless mini-split systems.
- Air Quality Products: As a supplier of air filters and filtration equipment, they provide solutions for improving indoor air quality. This includes sales of air cleaners, air filtration systems, and replacement air filters.
- Water Systems: Beyond air, they specialize in water treatment. They offer everything from drinking water systems and whole-house water systems to water heaters, water pumps, and water softeners.
- Repair Services and Technical Support: They provide repair services for HVAC systems and offer technical support for the products they sell. This includes assisting customers with parts replacement, thermostat repair, and general troubleshooting.
- Electrical and Plumbing: Their services also include the installation of tankless water heaters and the handling of power distribution and transfer switches, demonstrating a broader expertise that goes beyond typical HVAC work.
- Specialized Products: They are a supplier of specialized equipment like geothermal heating and cooling systems and radiant floor systems, offering advanced solutions for energy-efficient homes.
Their comprehensive list of offerings ensures that customers can get everything they need for their home's air and water systems from a single, trusted source.
Ingram's Water and Air Equipment has built a strong reputation based on several key features that are consistently praised by their customers.
- Exceptional Customer Service: The reviews highlight a level of customer service that is described as "most kind and responsive" and "excellent." The staff, particularly Rachel, is praised for going the extra mile to verify orders and ensure the customer gets the correct part they need.
- Proactive Problem-Solving: A key feature of their service is their proactive approach. In the provided reviews, a staff member took the initiative to verify that a customer ordered the correct part before shipping it, which prevented a costly and time-consuming mistake.
- Veteran-Owned Business: As a veteran-owned business, they operate with a set of values that often includes a strong sense of integrity, discipline, and a commitment to service, which is reflected in their customer interactions.
- Broad Product Selection and Technical Support: They are a full-fledged supplier of equipment, offering everything from HVAC units to air filters and water systems. This is complemented by their technical support and on-site repair services.
- Competitive Pricing: A customer review mentions that their pricing was "better than other places" even when competitors did not have the part in stock, indicating that they offer great value.
These features demonstrate a business that is not only knowledgeable and well-equipped but also deeply committed to providing an outstanding and trustworthy customer experience.
To get in touch with Ingram's Water and Air Equipment, you can use the following information.
- Address: 50 Remington Way, Hickory, KY 42051, USA
- Phone: (270) 575-9595
Their team is ready to assist you with your equipment and service needs.
For residents of Western Kentucky, choosing Ingram's Water and Air Equipment is a decision that offers peace of mind. The most compelling reason to choose them is their commitment to honesty and proactive service, as perfectly captured in the customer reviews. The story of a customer support representative, Rachel, proactively contacting a client to correct a mistaken order is a powerful testament to their integrity. This kind of action not only saves the customer time and money but also builds a level of trust that is invaluable.
Furthermore, their veteran-owned status signals a business that operates with a high standard of ethics and a sense of duty to its community. Their ability to serve as both an equipment supplier and a service provider means you can rely on them for every stage of your HVAC and water system needs, from initial purchase to long-term maintenance. By choosing Ingram's Water and Air Equipment, you are not just buying a product or service; you are entering into a relationship with a business that prioritizes your satisfaction, and that is truly what is worth choosing.
Ingram's Water and Air Equipment Machine
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- A/C Sales
- Air Cleaner
- Air Filters Replacement
- Air Filtration
- Air Handlers
- Central Air Conditioner
- Chillers System
- Coil Systems
- Drinking Water Systems
- Dual Fuel Heat Pump
- Ductless Mini
- Ductless Mini Split Sales
- Ductless Split Systems
- Evaporator Coils
- Filtration Equipment
- Geothermal Heating And Cooling Systems
- H E A T I N G & C O O L I N G
- Heat Pump Sales
- Heating And Air Conditioning Systems
- Installation Air Conditioner
- Installing Hvac
- Mini Split
- New Installation
- Parts Replacement
- Plugs Replacement
- Power Distribution
- Radiant Floor Systems
- Recovery Ventilators
- Support Services
- Tankless Water Heater Installation
- Transfer Switches
- Water Filtering
- Water Heaters System
- Water Heating
- Water Pumps
- Water Softener
- Water Treatment
- Whole House Installation
- Whole House Water Systems
Air Conditioning Contractor
- Installation
- Portable A/C services
Heating Equipment Supplier
- Delivery
- Technical support
- Air Conditioner Sales
Air Filter Supplier
- Replacement Air Filters
Ingram's Water and Air Equipment Details
From the business
- Identifies as veteran-owned
Service options
- Onsite services
- Language assistance
Offerings
- Repair services
Ingram's Water and Air Equipment Location
Ingram's Water and Air Equipment
50 Remington Way, Hickory, KY 42051, USA
Ingram's Water and Air Equipment Reviews
MRCOOLshippingdeliverytech supportDIYorderchatserial numberspart numbertracking number
★ 5★ 4★ 3★ 2★ 1I worked with Rachel to find the correct part for my a/c. She first verified I placed an order for the correct part. I did not, she refunded it and found the correct part I needed. She sent me a quote with a link to purchase the correct one. She was quick to respond and very kind. Most kind and responsive costumer service I’ve ever experienced. I would highly recommend Rachel for all your A/C electronic needs.
Aug 27, 2025 · Tim CraneRachel contacted me this morning to verify that I ordered the correct part that I needed before shipping it out. I appreciate the extra effort to verify the correct part. The price was also better than other places even though the other places did not have my part in stock. I have bought from Ingrams before and the service has always been excellent.Thank You RachelHave a wonderful day
Aug 07, 2025 · Dave H.What a fantastic company! I needed some very hard to find parts and Rachel was absolutely awesome in not only finding the parts but she made sure they are correct verifying with photos. The cost was amazingly good. Unbeatable service, and fast too! They created a ticket from my chat with them and followed up the next business morning.I highly recommend Ingram's!
Aug 13, 2025 · Steve CI found Ingram's Water and Air by chance while doing research on the cost to replace my AC, and boy am I glad I did! I found a lot of useful information and reasonably priced equipment that I thought was too good to be true. After several months of consideration, I made the leap and purchased a MR COOL 2-3 ton central split system along with the DIY quick-connect lines. The system was delivered promptly and well packaged arriving in excellent condition. I paid a technician to remove the Freon from my old dead system and went to work removing the condenser, lines, and air handler from my attic. I saved over $7000 from my lowest quote installing the system myself allowing me to afford completely sealing and replacing all the old insulation in my attic. The system went together easily and I took my time installing to make sure everything was done correctly before starting the system. It took me about 2 days to install doing it entirely by myself and taking my time. I did have to take the air handler box apart to fit it through the attic door, but that made it easier to handle and much lighter with the fan out of the system.I installed the system last fall and it has performed well in the South Texas heat and during our few days of freezing weather using the heat pump only. It is very quiet inside and out and I like the look and design of the outdoor compressor in my back yard.I recently emailed Ingram's customer support for a question about preparing for Hurricane Season and Jasmine was quick to respond confirming my request for information. I would recommend Ingram's to anyone considering replacing their HVAC system as a means to save $$.Thanks IW&AE!
Jun 23, 2025 · Jon CampThese people are great. I bought a DIY mini-split about 5 years ago, and they were helpful before and after the sale. I recommended that my son buy an AC unit from them, and he got the same good service and fast delivery. And recently I got good service with a possible warranty issue. They actually talk with you and know what they are doing.
Aug 29, 2025 · John Halderman
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