Excelsior Air LLC Photos

Excelsior Air LLC Introduce
In the Richmond, Virginia area, where the seasons bring a full spectrum of weather, from humid summers to cold winters, a reliable and efficient HVAC system is not just a luxury—it's a necessity for comfort and well-being. For local residents and business owners, finding a trusted partner to handle their heating and cooling needs is paramount. This is where Excelsior Air LLC truly excels. As a leading HVAC contractor, air conditioning repair service, heating contractor, and mechanical contractor, they have built a reputation on expertise, integrity, and a deep-seated commitment to their customers. This article is crafted for you, the local user, to provide a detailed and engaging look at what makes Excelsior Air LLC a standout choice in the Richmond region.
Excelsior Air LLC is more than just a repair service; they are a team of passionate professionals dedicated to superior heating and air system design, efficiency, and operability. Founded by Jesse Nuschke, the company's ethos is built on the principle of treating every customer like a close friend. This philosophy is evident in their work, as noted by numerous satisfied customers. They specialize in both residential and commercial services, offering a comprehensive suite of solutions that cover everything from routine maintenance to complex system installations and replacements. Their dedication to technical expertise often allows them to find repair solutions for systems that other companies might simply recommend replacing, saving customers money and extending the life of their equipment.
The glowing reviews from real customers highlight the company’s character. One customer, highly recommended by their realtor, praised Excelsior Air for their work and opted for a regular maintenance schedule. The technician, Kenny, was singled out for being "incredibly thorough," explaining everything in detail and going "above and beyond." Another long-time client noted that they have been using Excelsior Air for years and "always recommend them to others," highlighting the consistent professionalism of their technicians, including Kenny and Eric. The owner, Jesse, is also lauded for his character and willingness to work alongside his employees, a trait that "speaks volumes" about his leadership. The service coordinator, Joanna, is also praised for her friendly and helpful demeanor, reinforcing that the company's commitment to excellence is a team effort. This level of praise from repeat customers demonstrates a deep level of trust and satisfaction that is rare to find.
Excelsior Air LLC is conveniently located at 6412 Mallory Dr, Richmond, VA 23226, USA. This strategic location places them in a prime position to serve the entire greater Richmond area. The accessibility of their address is crucial for providing prompt and efficient service, especially during emergency situations when a quick response is necessary. Being based in Richmond means they have an intimate understanding of the local climate and the common issues faced by homes and businesses in the area. This local knowledge allows them to provide more accurate diagnoses and effective solutions, as they are well-versed in the types of systems and building structures found throughout the region.
Their ability to quickly dispatch technicians from a central location is a significant benefit to customers. Whether you are in Henrico, Glen Allen, Midlothian, or Chesterfield, their team can be on-site without unnecessary delays. This strong local presence and commitment to their service area is a core component of their business. It allows them to build strong, lasting relationships with clients who know they can rely on Excelsior Air for dependable, accessible service whenever they need it. The company's goal to treat every customer as a close friend is facilitated by this local focus, making every interaction feel personal and caring.
Excelsior Air LLC provides an extensive range of services, catering to both residential and commercial clients.
- A/C system maintenance and repair
- Ductless heating & A/C services and installation
- HVAC duct & vent installation and repair
- Heating system installation, maintenance, and repair
- Geothermal heat pump installation and repair
- Boiler service and repair
- Water heater repair
- Commercial HVAC and refrigeration services
- 24-Hour emergency services
- Planned and routine maintenance agreements
- Thermostat installation and repair
This comprehensive list showcases their versatility and expertise. They are equipped to handle a wide variety of systems and equipment, from a standard central air system to more complex solutions like geothermal heating and cooling. Their focus on both new installations and service repairs means they can be a long-term partner for all your HVAC needs, whether you are building a new home, replacing an old unit, or simply need a quick fix.
Excelsior Air LLC distinguishes itself through a number of key features and highlights.
- Highly-rated by real customers for honesty, professionalism, and expertise.
- The owner, Jesse, is actively involved in projects, demonstrating a hands-on approach and dedication to quality.
- Offers a wide range of services for both residential and commercial clients, including specialized services like geothermal systems and boiler repair.
- Known for their ability to repair systems that other companies might claim need replacement, offering cost-effective solutions.
- Provides 24-hour emergency services, ensuring help is always available when you need it most.
- Emphasis on ongoing relationships through routine maintenance plans to keep systems running efficiently and prevent future issues.
- A dedicated team, from technicians like Kenny and Eric to the service coordinator Joanna, who are all committed to excellent customer service.
The company’s reputation is a testament to their features, which are less about marketing and more about consistent, high-quality service.
For any inquiries or to schedule a service, you can reach Excelsior Air LLC at the following contact points.
Address: 6412 Mallory Dr, Richmond, VA 23226, USAPhone: (804) 305-6015
Their team is ready to assist you with any questions you may have, whether it’s for a new installation quote, a routine maintenance check, or an emergency repair. The phone number provides a direct line to their expert services, ensuring you can get the help you need efficiently.
What makes Excelsior Air LLC the company of choice for people in the Virginia region? The answer lies in their unwavering commitment to excellence and customer trust. The overwhelming positive feedback, from being "highly recommended" by a realtor to a long-time customer calling them the "only company I trust," speaks volumes. The personal involvement of the owner and the top-notch performance of their team members like Kenny, Eric, and Joanna create a service experience that goes beyond a simple transaction. They are not just selling a service; they are building relationships and ensuring the long-term comfort and security of their clients.
In a world where finding a trustworthy contractor can be a challenge, Excelsior Air LLC's focus on honesty and technical prowess sets them apart. They are known for their ability to find repair solutions instead of immediately pushing for a costly replacement, which demonstrates a genuine concern for the customer's best interest. Their comprehensive range of services, combined with the assurance of 24-hour emergency availability, makes them an invaluable resource for any heating, cooling, or mechanical need. By choosing Excelsior Air LLC, you are not just getting a contractor; you are getting a dedicated partner committed to keeping your home or business comfortable and efficient, a decision you can feel confident in for years to come.
Excelsior Air LLC Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- A C Installation
- Ac Maintenance
- Ac Repairs
- Ac Service Heating Service
- Air Conditioners
- Air Conditioning Installation
- Air Conditioning Repairs Air Conditioning
- Air Conditioning Systems
- Airconditioning Solutions
- Central Air System
- Commercial Hvac Repair
- Commercial Hvac System
- Cooling Towers
- Ductless Heating
- Ductless Hvac
- Ductless Systems
- Electric Heat
- Facility Maintenance
- Fix Air Conditioning
- Geothermal Heat Pump Installation
- Geothermal Hvac Repair
- Geothermal Systems
- Heat Exchanger
- Heating / Cooling
- Heating And Air Conditioning Maintenance
- Heating Repair And Installation
- Heating Service & Maintenance
- Heating System
- Home Air Conditioning
- Hour Emergency Services
- Hvac Emergency Service
- Install & Replace
- New Ac Installation
- Planned Maintenance
- Residential Services
- Routine Maintenance
- Service Call
- Service Repairs And Replacements
- System Replacement
- Water Heater Repair
- Water Pumps
- boiler repair
- boiler service
Excelsior Air LLC Details
Offerings
- Installation service
- Repair services
Excelsior Air LLC Location
Excelsior Air LLC
6412 Mallory Dr, Richmond, VA 23226, USA
Excelsior Air LLC Reviews
callunitjobfuturemaintenancepriceinformationweatherrunningquestions
★ 5★ 4★ 3★ 2★ 15 Stars!Excelsior Air came highly recommended by my realtor, and they’ve absolutely lived up to the hype. They did some work for me when I first closed on my house, so I reached out again to get on a regular maintenance schedule.Kenny got me scheduled quickly and was incredibly thorough—he took the time to explain everything in detail and made sure I understood the ins and outs of my system. He really listened to my concerns and went above and beyond checking all areas.It’s such a relief to know I’m in good hands. I’m looking forward to staying on top of maintenance with Excelsior Air and continuing to work with Kenny and the team!
May 27, 2025 · Raegan ThatcherI’ve been using Excelsior Air for HVAC services for years now. I always recommend them to others, every chance I get!Every tech that’s been out to my house over the years has been top notch (Kenny, Eric) and I also had them install a new system for me recently as well.Joanna is an amazing service coordinator as well, she’s always friendly and extremely helpful.Jesse (owner) runs an excellent company, and he isn’t afraid to dive into projects alongside his employees as well - that speaks volumes to his character.They’re the only company I trust for HVAC, period. Highly recommended!
May 30, 2025 · Sarah FontaineTerrific people. When you call you get an actual human (Joanna) who schedules your service call quickly and with a smile. Techs are super friendly and explain things thoroughly. No high pressure tactics. The company leans toward repairing whenever feasible vs replacement but will tell you when things are too far gone. I’m on a twice yearly service contract, which I recommend. Brenten Ricks did my spring A/C service today and he was great. Friendly, on time, respectful, explained things well. I recommend this company.
May 14, 2025 · Mark D'Amico*edited to correct statement about management and provide additional details based on the company's response*I went with Excelsior which used to be Virginia Climate. Sharing so that future customers can be aware.- It took a month for contractors to get on the roof to access the HVAC and make a diagnosis. I contacted the company 12/27 and they didn't know how to get to the roof. I contacted again 1/7 after coming back to town. They tried to come back a couple times but said that the roof was too icy.- My response for scheduling and rescheduling since 1/7 are all documented in text. I always responded day of, typically within a couple of hours.- The diagnostic was finally completed on 1/16 (rescheduled from 1/9, then 1/13, then 1/16 bc techs could not access roof). We did not have heat this entire time but I was trying to cooperate with the company rather than look elsewhere.- The company sent me a $326 invoice, charging me twice for the trips and diagnostic because of the weather-related challenges. Of note- the techs were trying to scale the highest side of the building and was asking me to block off parking spots at random times of the day. The techs from a different company figured out how to get on the roof and access the HVAC from the shorter side of the building with sidewalk on 1/19.- I responded via email to Elizabeth that I was only willing to pay the originally agreed trip/diagnostic fee ($141) and should have been notified about additional charges. No response.- But I went ahead and PAID THIS INVOICE bc the diagnostic was eventually completed.- The second charge ($185) was not communicated to me, and thus not approved. Please feel free to send me the recording and I will edit my review if that is the case.- After several unanswered calls, and a written request for the model and serial# so that I could find a different contractor, Jesse responded via email saying that until I paid the full invoice, they were going to stop responding. He also pulled the estimate with the info I was looking for.- Excelsior quoted me $1630 for the job. I finally went with another well-established company who were able to come day-of and quoted me $925 for the same job with 2 techs. Obviously I went with them.Lack of communication and what feels like extortion during the coldest month of the year, my experience with Excelsior was awful.
Jan 21, 2025 · Christine LeeI've used Excelsior Air three times over the last five years for ducting repair, diagnosis/maintenance, and most recently a full system replacement. Each crew was friendly, thorough and professional. I never felt upsold and their "what would you do" advice felt really genuine. It's definitely worth giving them a call, particularly if you have an old house and could use some outside the box thinking.
Dec 03, 2023 · Derek Horton
More Fix Air Conditioner Near Me
Gundlach Heating, Cooling, Plumbing & Electrical4.0 (271 reviews)2707 Ellis Ln, Richmond, VA 23294, USA
Miller Mechanical Inc.3.0 (11 reviews)2504 Grenoble Rd, Richmond, VA 23294, USA
Keil Plumbing & Heating Inc4.0 (60 reviews)2507 Willard Rd, Richmond, VA 23294, USA
1-800 Radiator & A/C-Richmond4.0 (15 reviews)4911 W Clay St, Richmond, VA 23230, USA
D&L Parts Company4.0 (99 reviews)5805 School Ave, Henrico, VA 23228, USA
Hobbs & Associates4.0 (5 reviews)5400 Byrdhill Rd, Richmond, VA 23228, USA
V&M Heating & Cooling3.0 (2 reviews)7621B Staples Mill Rd, Richmond, VA 23228, USA
Southeast Clean Air Solutions4.0 (62 reviews)4303 New Hermitage Dr, Richmond, VA 23228, USA
Eveready Service Experts4.0 (2803 reviews)8033 Kimway Dr Ste B, Henrico, VA 23228, USA
JK Auto Care4.0 (242 reviews)9016 Heisler Ave, Henrico, VA 23228, USA
Bell Cow Services4.0 (172 reviews)8209 Hermitage Rd, Henrico, VA 23228, USA
HPC Services HVAC & Plumbing5.0 (2 reviews)8401 Mayland Dr Ste S, Richmond, VA 23294, USA
Categories
Top Visited Sites
Dean Heating and Cooling, Inc.4.0 (122 reviews)
Aumiller's A/C & Heating5.0 (8 reviews)
Yoder’s Automotive4.0 (449 reviews)
Peach State Air Conditioning0.0 (0 reviews)
Rogers Mechanical Contractors4.0 (26 reviews)
Certified Heating and Cooling Inc.4.0 (2354 reviews)Trending AC Fix Academy Posts
How Much Does It Really Cost to Fix an Air Conditioner? | AC Repair Costs Explained
How to Fix Air Conditioning Without Spending a Fortune
Experts Explain How to Fix Wall Air Conditioner Like a Pro
Affordable Companies That Offer Cheap AC Fix Near You
What to Do When You Need to Fix Your AC Unit Immediately: A Step-by-Step Guide
How to Get Your AC Fixed Like a Pro: Expert Tips for 2025
