Residential Photos






Residential Introduce
Hello, North Carolina neighbors! When it comes to the comfort and safety of your home, few things are as critical as your heating, ventilation, and air conditioning (HVAC) systems. Whether it's the peak of a humid Raleigh summer or the chill of a winter evening, a functional climate control system is essential. And when something goes wrong, you need more than just a repairman; you need a trusted professional—a general contractor with the expertise to handle complex systems and a reputation for honesty.
This article is a deep dive into "Residential," a company that has established itself as a premier HVAC contractor in the Raleigh, NC, area. While their name is simple, their reputation is anything but. Led by owner Vaughan, the company is highly recommended for its knowledgeable and straightforward approach to service. We will explore their comprehensive range of offerings, their commitment to customer satisfaction, and what makes them a top choice for residents across the Triangle region.
"Residential" is a business built on trust and expertise. The owner, Vaughan, is a hands-on professional who often handles service calls himself. This direct involvement ensures a high level of quality control and a personal touch that is often missing from larger companies. A key feature that sets them apart is their honesty. As one customer noted, another "big name" company had suggested an expensive system replacement, but Residential's technician was able to provide a much less costly repair. This dedication to doing what's right for the customer, rather than pushing for a more profitable sale, is a core part of their identity.
Their focus on repair is another significant highlight. In an era of planned obsolescence, a company that is willing and able to effectively repair an older system is a rare find. One review mentions that they "easily figured out the problem" on a unit from 1995, a testament to their deep knowledge and diagnostic skills. This commitment to extending the life of your existing equipment provides a massive benefit to homeowners, saving them from the stress and expense of a full system replacement when it's not truly necessary.
The company's approach is not just about fixing things; it's about building long-term relationships. They offer a "fair and honest" guarantee, promising to apply the cost of a repair toward a new system if the old one fails shortly after. This kind of customer-centric policy demonstrates their confidence in their work and their genuine concern for your satisfaction.
Located at 12630 Victoria Woods Dr, Raleigh, NC 27613, USA, "Residential" is perfectly situated to serve the broader Raleigh area. Their strategic location allows them to provide prompt service to a wide range of neighborhoods, from the heart of the city to the surrounding suburbs. Quick and efficient response is a critical factor when dealing with a broken AC unit or a non-functioning furnace, and their accessibility ensures that help is never too far away.
They make themselves easily reachable with a main phone number, (919) 847-9221, and a mobile phone, +1 919-847-9221. This multiple-contact approach ensures that you can always get in touch, whether for a routine check-up or an urgent heating and cooling emergency. Their readiness to respond, including offering 24-hour emergency service, is a testament to their commitment to the community.
"Residential" offers an extensive list of services that position them as a full-service general contractor for all your home's heating, cooling, and air quality needs.
Services Offered:
- HVAC system installation, repair, and maintenance for both residential and commercial properties
- Air conditioning repair service, including diagnostic calls and effective repairs for various issues like drain lines and damaged units
- Heating system installation and repair, including gas and propane furnaces and heat pumps
- Air duct cleaning service and vent installation
- Thermostat repair
- Appliance maintenance
- Carbon monoxide checks
- Preventative maintenance agreements and service contracts for seasonal tune-ups
- Warranty repairs and services on all makes and models, including Trane systems
- System replacements and change-outs for aging or inefficient units
This comprehensive list shows their versatility and expertise. From a simple coil cleaner service to a full-scale Trane air conditioning system installation, they have the knowledge and tools to handle it all. Their ability to service a wide range of equipment and brands makes them a convenient and reliable single point of contact for all your HVAC needs.
The features and highlights of "Residential" are best illustrated by the real-world experiences of their customers.
Features and Highlights:
- Highly recommended and trustworthy, as noted by customer reviews.
- Owner-operated with a hands-on approach, ensuring a high level of service quality.
- Known for their honesty and fair pricing, often opting for cost-effective repairs over unnecessary replacements.
- Ability to diagnose and fix problems with older systems, showcasing deep knowledge.
- Excellent customer service, including a guarantee on repairs.
- Skilled at servicing and installing a wide range of brands and models.
- Prompt and efficient service, even in emergency situations.
- Expertise in both residential and commercial HVAC and general contracting.
The review about the technician who was "very thorough" and "charged us much less than what we were asked by another 'big name' HVAC company" is a powerful endorsement of their business philosophy. It shows that they are not just in it for the quick profit, but for the long-term satisfaction of their customers.
For those in the Raleigh, NC, area, getting in touch with "Residential" is straightforward.
Contact Information:
- Address: 12630 Victoria Woods Dr, Raleigh, NC 27613, USA
- Phone: (919) 847-9221
A simple phone call is the first step to receiving professional and honest service.
What makes "Residential" the right choice for your next home project? It's the unique blend of a knowledgeable general contractor and a specialized HVAC expert, all delivered with a level of honesty and integrity that is truly commendable. They stand out by offering a solution that is tailored to your needs, not their bottom line. Their dedication to effective repairs, transparent pricing, and comprehensive service, from air duct cleaning to furnace installation, makes them a valuable asset to any North Carolina homeowner. By choosing them, you are gaining a reliable partner who will ensure your home's most critical systems are running efficiently and safely for years to come.
Residential Services
Air Conditioning Contractor
- A/C system maintenance
- A/C system repair
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Installation
- Repair HVAC
- Thermostat repair
- A C Units
- A/C And Heat
- Air Conditioning And Heater
- Air Conditioning Offers
- Air Conditioning Reviews
- Air Conditioning Solutions
- Air Conditioning Special
- Air Conditioning Specialists
- Air Conditioning Technician
- Air Filters
- Appliance Maintenance
- Carbon Monoxide Check
- Central Air Conditioning Systems
- Central Air Conditioning Units
- Central Heating
- Central Heating Systems
- Change Outs
- Coil Cleaner
- Commercial Heating
- Constant Repairs
- Cooling Equipment
- Cooling Solutions
- Damaged Air Conditioning
- Diagnostic Service Call
- Drain Lines
- Drain Pan
- Effective Repair
- Efficiency Systems
- Extensive Repairs
- Fix Or Replace
- Free Service Calls
- Gas Furnaces
- Gas Valve
- Guarantee Repair
- Heat Pumps
- Heater Working
- Heating And Cooling Systems
- Heating Appliances
- Heating Component
- Heating Devices
- Heating Options
- Heating Solutions
- Home Heating
- Hour Emergency Hvac Service
- Maintenance Programs
- New Air Conditioning
- New Homes
- New Trane Air Conditioning System
- Preventative Maintenance Agreement
- Propane Furnaces
- Repair And Replacement
- Repair Call
- Repair Works
- Residential And Commercial
- Residential Cooling
- Residential Cooling Systems
- Residential Heating & Ac
- Residential Heating & Air
- Seasonal Maintenance
- Service Contracts
- Service On All Makes And Models
- Skilled Air Conditioning Repair
- System Check
- System Replacements
- Trane Air Conditioning System
- Tune Ups
- Various Repair
- Warranty Repair
- Warranty Repairs
- Your Cooling Systems
- Your Heating Systems
Residential Location
Residential
12630 Victoria Woods Dr, Raleigh, NC 27613, USA
Residential Reviews
Company owner Vaughan came highly recommended. My heat wouldn't work, & another company had already been out that apparently couldn't figure out what was wrong. I'm so glad I called Vaughan, who came out & did the work himself. He easily figured out the problem & it wasn't even very expensive to fix. Vaughan is friendly & very knowledgeable. My 1995 Trane has lasted a long time, but I'm planning to have Residential Heating & Air install my new gas pack soon. I feel lucky to have found a HVAC company I trust & recommend.
Dec 17, 2024 · Andrea FeeneyOur 20 year old HVAC died one hot summer day and this company send technician same day! He was very thorough, did all the needed repairs bringing our system back to life and charged us much less than what we were asked by another “big name” HVAC company that few days earlier did AC check and strongly suggested replacing the system giving us rather inflated quote.I had some concerns if repairs would last on such an old system but technician affirmed me that if it breaks apart in the near future and we decide to replace it then they will give us discount matching the cost of the recharging done. Fair and honest.Highly recommend this company.
Jul 29, 2020 · Pavel IakovenkoI have used 4square several times on my home and office condos. He gives me fair prices and I trust his diagnosis as the best for me, the owner, rather than sell work that is not needed. I recommend him as honest and capable.
Mar 16, 2023 · Glenn EngelkeI have been using Residential (Now Commander) Heating and Air for a couple of years now. I had another local company come out and they handed me a laundry list of things that were wrong with my almost new system which wasn't cooling well. The estimates were from $2400 to $4400 ranging from what must be done to what should be done. I was not convinced and decided to get a couple of other quotes before doing anything. One of the companies couldn't come out for a week, Residential H & A came out the next day. That was already earning my appreciation in a hot NC summer!The technician was able to fix the AC so it was cooling. They cleaned and serviced both units and replaced a couple of faulty parts, charged both systems, and all of it was only $500!The next service period, Vaughn was reviewing the previous service work, he discovered the technician had made a mistake in the previous repair, they corrected the issue, & they credited $125 to our account instead of charging for a repair call.Finally my Mom, who is retired and on a fixed income, had her heat go out. She asked a neighbor who she used, and that company came out on a weekend. It was getting pretty cold and she needed it fixed. That company charged her $140 just for the visit, and said they would have to order the part and it would be around $500 to fix it. She was very upset, and panicked. She called me and I gave her Vaughn's number, she called and he came out on Monday. Fixed the heating unit with a simple fix, and also found a safety hazard and fixed that, all for a fraction of what the other company was going to charge.Honesty is hard to find these days. The fact that Commander/Residential only fixes what needs to be repaired, means so much! They don't try to make a living by price gouging every customer, and they will be rewarded over the long term because they will keep customers like me, and my Mom by being honest and fair and doing great work.
Jan 07, 2016 · LisaThey run a terrific operation. FAST, fair, honest as well as knowledgeable. I highly recommend this great team. The next time I have heating/cooling service needs, I won't waste my time and money with anyone else.
Oct 09, 2018 · Robb McIntyre
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