Broussard Air Conditioning Photos






Broussard Air Conditioning Introduce
For Louisiana residents, particularly those in the heart of Acadiana, a reliable and efficient heating, ventilation, and air conditioning (HVAC) system is an absolute necessity, not a luxury. The extreme heat and humidity demand a professional contractor who not only understands the technology but also the unique climate challenges of the region. **Broussard Air Conditioning** stands as a highly respected, local **HVAC Contractor** committed to providing prompt, professional, and comprehensive climate control solutions from their base in Broussard, LA.
The company is classified as a full-service provider, serving as an **Air conditioning repair service** specialist and a trusted **Heating equipment supplier**. This dual focus ensures that whether a customer is battling a sweltering summer day with a broken AC unit or facing a rare but serious cold snap needing immediate heating repair, Broussard Air Conditioning is equipped to handle the task. Their commitment to rapid, high-quality service is evidenced by the stories of customers who found themselves in a bind, such as a family who had three unit coils fail immediately after purchasing a new home, only to have the Broussard AC team dispatch their “best” technician and resolve the complex issue in a single day.
Beyond the technical fixes, the company prioritizes **Exceptional Customer Care**. This level of service is personalized, often highlighting specific team members. Customers consistently praise technicians like **Cole**, noted for being "so nice and professional" and taking the time to educate homeowners—even showing a son and parent how to clean a part to prevent future malfunctions. This proactive, educational approach demonstrates a genuine commitment to the client's long-term comfort and system maintenance, fostering deep trust within the community.
Furthermore, Broussard Air Conditioning is committed to physical accessibility at their location, offering a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**. This dedication to service and accessibility underscores their role as a responsible and customer-focused local business, making them a worthy choice for all residents needing dependable HVAC and heating equipment in the Acadiana area.
### Introduction / Overview
Broussard Air Conditioning is a premier, locally owned and operated **HVAC Contractor** serving the community of Broussard, LA, and the surrounding parishes. Established as a reputable specialist in climate control, the company offers a vital combination of services: professional **Air conditioning repair service** and reliable provision as a **Heating equipment supplier**. They are dedicated to ensuring the year-round comfort and safety of both residential and commercial properties in a demanding Louisiana climate.
Their reputation is strongly built on their ability to manage emergency situations efficiently and deliver thorough, professional workmanship. The team is known for its quick response times and for having highly trained and personable technicians who consistently go the extra mile. They don't just fix problems; they offer solutions and helpful advice, establishing a partnership with their customers. This focus on care and professionalism positions Broussard Air Conditioning as a long-term partner for all local heating and cooling needs.
### Location and Accessibility
The strategic location of Broussard Air Conditioning allows for efficient service delivery throughout the local Broussard community and across the greater Acadiana region. Situated centrally, they are easily reachable for customers needing to visit for equipment supply or to schedule services.
- **Address:** 104 Ave C, Broussard, LA 70518, USA
In a strong testament to their commitment to serving all members of the community, the facility provides key accessibility features:
- **Wheelchair accessible entrance**
- **Wheelchair accessible parking lot**
This attention to physical access ensures that all customers, regardless of mobility needs, can comfortably conduct business at their location. Being located right on Avenue C in Broussard places them in the heart of the service area, contributing to fast service response times essential for critical AC and heating issues.
### Services Offered
As a comprehensive **HVAC Contractor**, Broussard Air Conditioning offers a wide range of services designed to cover all aspects of residential and commercial climate control:
- **Air Conditioning Repair Service:** Rapid and efficient diagnosis and repair of all major AC unit brands and models, addressing issues from minor malfunctions to major system failures like faulty coils.
- **Heating Equipment Supply and Service:** Providing necessary equipment and performing repairs on heating systems, ensuring homes and businesses are prepared for cooler Louisiana months. This includes a key role as a certified **Heating equipment supplier**.
- **Emergency Response:** Proactive and swift deployment of expert technicians to handle critical, unexpected system breakdowns, as highlighted by their ability to complete complex, multi-unit repairs in a single day.
- **System Maintenance and Check-ups:** Offering routine service to maximize system efficiency, prolong unit lifespan, and help prevent costly, unexpected repairs.
- **Customer Education:** Technicians take the time to instruct homeowners on simple maintenance tasks, such as cleaning specific parts, to empower clients and reduce the likelihood of recurring problems.
### Features / Highlights
Broussard Air Conditioning is distinguished by several key operational and customer-focused features that make them a top choice in Acadiana:
- **Rapid and Comprehensive Repair:** The ability to address complex, multiple-component failures, such as replacing three unit coils in a newly purchased home and completing the work "in a day," showcases exceptional logistical and technical proficiency.
- **Personalized and Educational Service:** Technicians like **Cole** are praised not just for their skill, but for their professional demeanor and willingness to educate customers on preventative measures, fostering a trusting, long-term relationship.
- **A+ Service and Care Follow-up:** The commitment to customer satisfaction extends beyond the repair, with the team actively "checked in regularly to make sure we were good," earning an **"A+ service and care"** rating from satisfied clients.
- **Accessibility Commitment:** The provision of both a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensures that their services and facilities are available to everyone in the community.
- **Local Expertise:** Operating from the heart of Broussard, their team possesses invaluable, specific knowledge of the local environmental demands and architectural standards that affect HVAC performance in Louisiana.
### Contact Information
To schedule an appointment, request emergency service, or inquire about their full range of HVAC and heating equipment supply services, please use the following contact details for Broussard Air Conditioning:
- **Address:** 104 Ave C, Broussard, LA 70518, USA
- **Phone:** (337) 837-9517
- **Mobile Phone:** +1 337-837-9517
Their multiple contact options ensure that customers can reach their professional team quickly, which is crucial when facing an urgent air conditioning or heating malfunction in the intense Louisiana climate. Based on publicly available information from the Better Business Bureau, their standard business hours are generally 8:00 AM to 5:00 PM, Monday through Friday, though emergency services may be available outside of these times.
### What is Worth Choosing
Choosing Broussard Air Conditioning means selecting an **HVAC Contractor** that perfectly balances technical expertise with genuine customer care—a rare and valuable combination in a service provider. For Louisiana residents, the peace of mind that comes from knowing you have a team that is not only competent but also caring is priceless. The ability to tackle major, urgent repairs swiftly, as demonstrated by the coil replacement story, ensures minimal downtime during the critical summer months.
Furthermore, their dedication to providing an educational service experience, with technicians like Cole taking time to pass along preventative maintenance tips, saves homeowners money in the long run and fosters a greater understanding of their home's systems. This local company's commitment to accessibility, as evidenced by their facility features, highlights their inclusive approach to customer service. When you need a trusted local expert for all your **Air conditioning repair service** and **Heating equipment supplier** needs, Broussard Air Conditioning offers a professional, reliable, and deeply client-focused option right here in Broussard, LA.
Broussard Air Conditioning Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Broussard Air Conditioning Location
Broussard Air Conditioning
104 Ave C, Broussard, LA 70518, USA
Broussard Air Conditioning Reviews
The Broussard AC team had our back when we needed it most. We just purchased a home and had 3 units coils go bad. They sent their best out to come take care of us and got it done in a day. They have checked in regularly to make sure we were good. A+ service and care.
Oct 17, 2023 · Justin BlinsonCole came out this afternoon and fixed our heater. He even showed my son and I how to clean a part so it wouldn't malfunction again. He was so nice and professional. I would suggest Broussard A/C & Heating.
Jan 16, 2024 · Angelle PearceI would not recommend this company to anyone. I had several major repairs in the first 5 years of the A/C unit being installed on my brand new home. Most notably, I went through a few compressors and no one ever tried to figure out why. They would just put a new one and move on instead of trying to figure out what was causing the issues. The coils, inside and outside, had to be changed, etc. Also, they will try and charge you labor within the first two years of a new install, if there is a repair. I had to email Donnie the Louisiana state law showing him he had to perform the work labor free. Donnie never came to see what was going on, his company would just call wanting to re-up my service contract. In one conversation when I expressed my frustrations to him, he said "I just install the units, I don't manufacture them." My reply was, " well you install them and stand by them."During the install of my new AC unit, after only 8 years of the one Broussard A/C installed, it was found that the plenum was way too short in length. Broussard A/C installed one about 9' long, the new one is 21' long to better distribute the air flow. The copper line from the outside unit up to the attic was found to be kinked in two places. Inside the copper pipes was several small shards of copper, and covered in dye from the times they had to repair leaks. The flex duct lines were way too long, making the air travel an unnecessary distance to get to the designated room. I could go on, and I wish I could attach before pictures of the Tappan unit Broussard A/C installed, and the new Trane unit installed by Ernie Boutte A/C, to prove what I'm saying. Its no comparison!! It went from looking like a hornets nest to a neatly installed system. Several people say Donnie is a great person, and I'm sure he is, I'm not attacking him personally. And his technicians were always professional. I'm just warning you about the company he owns and runs, and the type of work they do.
Dec 06, 2018 · Ross StevensThe AC techs were very courteous, polite, and very service minded. While installing vents in the ceiling they placed a box under the spot where they were cutting the sheet rock so that the dust would not get all over the office furniture. They even sweep up the small amount of dust that fell on the floor. My questions were answered in a calm, courteous manner.Sincerely,Dr Patrick Magee
Apr 12, 2018 · Dr Patrick MageeCall there different occasion on Saturday in the mint of March. Spoke to there answering service and was told Matt Broussard was on call. I left 3 messages with the answering service and was told she relayed the message to to the on call tech. I never recieve a call back and the call was about a system they installed and the equipment is under warranty is was installed by them. Since my was not returned o had other arrangements made to ensure their customer was not left for the holidays with a.c.. Terrible service
Mar 31, 2018 · M Muff
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