Botetourt Mechanical Inc Photos










Botetourt Mechanical Inc Introduce
Botetourt Mechanical Inc is a local HVAC contractor that provides a range of essential services to residents in the Virginia region. As a small business, they focus on offering personalized attention to each of their clients. They are located in Troutville, VA, and are positioned to serve the surrounding communities with their expertise in heating and cooling systems. The company specializes in a variety of services, including the maintenance, repair, and installation of A/C and heating units, ensuring that homes and businesses remain comfortable throughout the year. Their services also extend to modern solutions like ductless heating and A/C systems, as well as the classic comfort of gas logs. The team's mission is to provide effective and reliable HVAC solutions, helping to maintain a functional and comfortable indoor environment for their customers. The company’s offerings are designed to address both common issues and more complex system needs, aiming to be a go-to resource for the local community's HVAC requirements. Their focus on providing a variety of services under one roof is intended to simplify the process for customers, allowing them to rely on a single provider for different needs. By offering a range of options, from system repairs to new installations, they strive to meet the diverse needs of the Virginia community. The business also notes that it is a safe space for LGBTQ+ and transgender individuals, which is a significant feature that demonstrates an inclusive and welcoming environment for all customers. This commitment to inclusivity is a core part of their business identity, aiming to create a comfortable and respectful experience for every person they interact with.
Botetourt Mechanical Inc is located at 22 Beagle Trail, Troutville, VA 24175, USA, placing it within the scenic Botetourt County region. This location allows them to easily serve a local client base, from the immediate Troutville area to nearby towns and communities. The company's business model is built around accessibility and convenience for the customer. They offer online estimates, which is a great feature for those who prefer to get an initial quote without a lengthy phone call or an in-person visit. This allows potential clients to get a sense of the project scope and cost from the comfort of their home. Additionally, they provide onsite services, meaning their technicians travel to the customer's location to perform the necessary work, whether it's a routine maintenance check or an urgent repair. This model is essential for a service-based business, as it brings the expertise directly to where it is needed most. The company’s emphasis on online communication, as mentioned in a review, suggests that they use modern methods to interact with customers. While this may not be the preferred method for everyone, it does show an adaptation to contemporary communication trends. Their physical location in Troutville, a small and close-knit community, underscores their role as a local business dedicated to serving its immediate neighbors. This local presence can be a reassuring factor for customers who prefer to work with a company that understands the specific needs and challenges of their geographic area.
The services offered by Botetourt Mechanical Inc are focused on all aspects of HVAC systems, ensuring that they can address a wide range of needs. Their expertise is designed to keep homes and businesses in the area running smoothly and efficiently. The company provides a variety of services, including:
- A/C system maintenance: Routine checks to ensure your air conditioning unit is operating at peak performance, which can help prevent breakdowns during hot weather.
- A/C system repair: Addressing issues with your A/C unit, from minor fixes to more complex problems, to restore cooling functionality.
- Heating system installation: Professional installation of new heating systems to ensure proper function and efficiency.
- Heating system maintenance: Regular servicing of your heating system to ensure it's ready for the colder months.
- Heating system repair: Troubleshooting and fixing problems with your furnace or heating unit.
- HVAC system maintenance ($95.00): A standard service for maintaining the overall health of your heating and cooling systems.
- Install AC: Installation of new air conditioning units.
- Repair HVAC: Comprehensive repair services for all types of HVAC systems.
- Ductless heating & A/C services: Specializing in the installation and maintenance of modern ductless systems, which offer efficient heating and cooling for individual rooms or zones.
- Install thermostat & Thermostat installation: Professional installation of new thermostats, including smart thermostats, to improve system control and energy efficiency.
- Gas logs service, repair, & install: Offering services for gas log fireplaces, which are a popular heating option in many Virginia homes.
- Preventative Maintenance checks-offered in Spring & Fall: Scheduled maintenance to prepare your systems for the upcoming heating or cooling season, which can help extend their lifespan and prevent costly emergency repairs.
While Botetourt Mechanical Inc is a small business, it has several notable features that define its service model and identity. These highlights give potential customers a clearer picture of what they can expect when choosing this company. The key features include:
- Small Business: As a small business, they often provide more personalized and direct service compared to larger corporations. This can mean more direct communication and a greater focus on individual client needs.
- Online Estimates: This convenient service option allows customers to get a preliminary quote for a project without the need for an in-person consultation, saving time and effort.
- Onsite Services: The company's technicians come directly to the customer's location to perform all services, which is the standard for the HVAC industry and is convenient for clients.
- Installation and Repair Services: Botetourt Mechanical Inc covers the full lifecycle of an HVAC system, from new installations to ongoing maintenance and necessary repairs.
- LGBTQ+ friendly and Transgender safespace: This is a significant highlight, as it shows a commitment to providing an inclusive and welcoming environment for all individuals. This can be an important factor for many customers when choosing a service provider.
For service inquiries or to receive an online estimate, you can contact Botetourt Mechanical Inc directly. The company is based at 22 Beagle Trail, Troutville, VA 24175, USA. For direct communication, you can reach them by phone at (540) 682-4141 or on their mobile phone at +1 540-682-4141. Their communication style, as indicated by a review, may heavily rely on text messages, so it's a good idea to be prepared for that form of interaction.
Choosing a professional for your HVAC needs is a significant decision, and for residents in the Virginia area, it's important to weigh the options carefully. Botetourt Mechanical Inc, as a small local business, presents itself with a set of distinct characteristics that may be appealing to certain customers. One of the most unique and valuable aspects of this company is its explicit commitment to being an LGBTQ+ friendly and transgender safe space. This focus on inclusivity is a powerful statement and ensures that customers from all walks of life can feel comfortable and respected. For many, this is a top priority when selecting a service provider, and it sets Botetourt Mechanical Inc apart from others in the field. Additionally, the availability of online estimates is a modern convenience that allows for easy initial contact and planning, which is a great benefit for busy homeowners. The company's focus on a wide range of HVAC services, from traditional A/C and heating repairs to more specialized ductless systems and gas logs, means they are equipped to handle a variety of needs. However, it is also important to consider the feedback from other customers. While the company has positive attributes, it is important to take into account all available information to make the best decision for your specific needs and priorities. For those who prioritize a company that is open, inclusive, and offers the convenience of online estimates and a variety of services, Botetourt Mechanical Inc may be a good fit. Ultimately, the choice of a service provider should be based on a combination of their stated values, their service offerings, and how those align with your personal expectations and requirements.
Botetourt Mechanical Inc Services
HVAC Contractor
- A/C system maintenance
Check refrigerant pressures @ outdoor unit. Locate & repair any leaks- use leak sealant to stop any possible leaks in system. Check temperature reading from air coming out of vents inside. Check operation of thermostat & update - tstat out of calibration or obsolete. Assess efficiency & update.
- A/C system repair
$95/hr for a/c repair not including cost of parts.
- Heating system installation
Price varies- according to location & accessibility. Price also varies depending upon the brand & style.
- Heating system maintenance
$95 for PM heating check
- Heating system repair
Varies according to problem.
- HVAC system maintenance $95.00
Check & change furnace filter(s). Confirm the absence of fluids around condenser coil, evap coil & compressor. Check for the presence of rust or corrosion on both the condenser & evaporator coils. Check refrigerant pressures. Assess equipment efficiency.
- Install AC
Varies according to brand, style & updated seer rating to 15 seer. According to industry requirements all new a/c units & heat pumps installed in the Southeast & Northeast must be at least 15 seer to be in compliance with new laws relating to efficiency.
- Repair HVAC
Varies according to problem
- Ductless heating & A/C services
Varies
- HVAC system repair
Varies according to problem.
- Install thermostat
A good average for installing a new thermostat- $95 for service call & about $80-$85 for the tstat itself. Around $175-$180 on average. Cost of thermostat can change per our Suppliers.
- Thermostat installation
$95/hr labor to install tstat
- Gas logs service, repair, & install
To service gas logs- cleaning with no problem-$95/hr, to repair gas logs depends upon problem. To install new gas logs involves the cost of the gas logs which is between $250-$800 depending upon homeowners choice of gas logs, plus labor @$95/hr.
- Preventative Maintenance checks-offered in Spring & Fall
$95 for PM check of cooling system in Spring (April/May) and heating system check in Fall ( October/November). Price increases if more than 1 system needs PM services.
Botetourt Mechanical Inc Details
From the business
- Small business
Service options
- Online estimates
- Onsite services
- Language assistance
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Installation service
- Repair services
Crowd
- LGBTQ+ friendly
- Transgender safespace
Botetourt Mechanical Inc Location
Botetourt Mechanical Inc
22 Beagle Trail, Troutville, VA 24175, USA
Botetourt Mechanical Inc Reviews
callhome warrantyfreonunittextemailwork orderjokebranddiagnose
★ 5★ 4★ 3★ 2★ 1I was assigned this company through American Home Shield. They do not answer phone calls. You have to converse purely through text. I wouldn't mind that if they actually arrived... Scheduled a week out for a Central AC/not cooling in the middle of summer in 80+ weather. They said 8-12.. No show.. Can't reach them via call of text. Had to get AHS involved for them to contact me. According to AHS they said they would be there by 3pm. Instead I got text messages that strung be along until 7pm... They told me I would have to wait another week for them to come out, despite them saying they would hold my spot, and that I should have AHS schedule another contractor. So pretty much wasted a week...
Jun 19, 2025 · Lee Flynn (Tobi)Mike came out to install a mini split in my home. He installed the unit with the drain line sloping up. He left quite the gap between the wall and the unit which is how I could see the line going up in the first place. He then zip tied the line on the other side of the wall going upwards!!! That’s 2 heavy slopes, upwards. The brand new unit is obviously not draining at all. I’m not an HVAC technician but I understand gravity and water will not flow upwards without a pump. There is no condensate pump in my unit. The unit came with a few feet of drain hose attached to the unit. This is the part that’s sloped upwards. Botetourt Mechanical is blaming it on the previous existing drain line which simply doesn’t make sense, considering all that is sloping down as it should be. A company with a little integrity would have admitted their fault and came to fix it, which they did at first. After I left an honest review, they cancelled the appointment to fix their error and resorted to blaming it on the old line. These people are dishonest and do lazy work.
Nov 13, 2024 · Matt BlankenshipOur A/C broke during a heat wave. Botetourt Mechanical was assigned to us through our home warranty, and they got it up and running again!
Aug 02, 2025 · Caroline BeatrousBoutetort Mechanical has been the most unreliable company we have ever dealt with. Initially, we thought they were great. Mike came and put Freon in our unit and we all thought the situation was resolved. It turned out it wasn’t, so we put in another work order for a follow up through our warranty company. This is where the problems began. After waiting patiently for two weeks, as we were told they were buried with emergency calls during a heat wave, I finally emailed to see if we could get on their schedule. No response. I emailed once a week for three weeks, just trying to get scheduled for them to look at it. No response. I finally sent a text and that received a response and an appointment was scheduled for a Thursday between 8-12. I was contacted that Monday telling me we needed to move it to Friday between 8-12. Fine. I rearrange my schedule and wait. At 11:45 I’m notified that it will be that afternoon instead and told how they’ve moved everything to be there that day. I reminded Jen that I had also moved everything. Mike did show up that day after 4 and quickly made the diagnosis. We were told we’d hear from them Monday. We didn’t. I waited a week and sent an email. No response. I had my warranty company contact them and they claimed it was a mistake and they didn’t realize the work hadn’t been completed. They sent me a text saying this. I responded that I wasn’t sure how they didn’t realize it hasn’t been completed since I sent an email, but that neglecting emails seemed to be the way they did things since they never once responded to any emails I had sent over 7 weeks. That really got under someone’s skins since I received a text back telling me that being negative wasn’t helpful. I then laid out that facts and negativity were not the same thing and that if they were truly sorry they would just get the job done rather than try to start an argument over text. Over the first seven weeks, 5 emails were sent and 5 emails were ignored. That was August 16. There has been no communication since and while we tried to wait them out, because who really wants to start a process like this again, we relented today and told our warranty company to find a different vendor. They told our warranty company we weren’t cooperating, but I’m not sure how much more cooperation they needed to do their job. So here we are starting the process again, hoping we get a more professional vendor this time. I’ve kept all of the communication with this company if anyone needs to see how they communicate with their customers or if they want to claim that this is not an honest review of their company.Edited in response to the company: the heat wave was over for a month and there was still no communication. Based on the response to my review, it sounds like they took a job an hour away and then decided they didn’t want to do the job and rather than excuse themselves they just didn’t communicate so we would do it for them. Pitiful and unprofessional.
Sep 26, 2024 · Stephanie RandelThey worked with my warranty provider to expedite my call due to us having a two week old baby and No AC on the hottest day of the year (that's when it always goes out, right?). Mike was out within 2 hours and had it running again in about an hour. Highly recommend them.
Jul 06, 2024 · Mark Hardin
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