Airstar Services Photos










Airstar Services Introduce
Here in Texas, especially within the Dallas-Fort Worth Metroplex, having a fully functional heating and air conditioning system isn't just a luxury; it's an essential part of daily life. Our climate, with its intense summer heat and occasional winter chills, means that a reliable HVAC system is crucial for comfort and well-being. When these critical systems falter, homeowners and businesses need a trusted general contractor who can respond quickly and effectively. Airstar Services, located in Mesquite, Texas, aims to provide these essential heating and cooling solutions to the local community.
Airstar Services operates as a general contractor specializing in HVAC, offering a range of services designed to keep your indoor environment comfortable year-round. They understand that a malfunctioning air conditioner or heater can significantly disrupt your home life or business operations. While their primary focus is on heating and air conditioning, the nature of these services often involves complex diagnostics, system repairs, and sometimes replacements that require a comprehensive approach, much like a general contractor for your climate control needs. They are equipped to handle various residential and commercial HVAC issues, striving to restore comfort and efficiency to your property.
However, it's important for locals to be aware of the experiences shared by other customers. While every company aims for customer satisfaction, Airstar Services has received mixed feedback regarding their service quality and customer interactions. Some reviews highlight concerns about unauthorized actions, perceived attempts at upselling, and issues with service request completion, particularly in conjunction with home warranty companies. For Texans seeking an HVAC general contractor, it is advisable to consider these perspectives and perhaps seek a clear understanding of their processes, especially regarding diagnostic procedures, proposed repairs, and billing, to ensure expectations are aligned with the service received. Despite these concerns, Airstar Services continues to operate, providing essential heating and air conditioning options to the Mesquite area.
---Airstar Services is located at 502 W Kearney St #1200, Mesquite, TX 75149, USA. This address places them within Mesquite, a prominent city in the Dallas-Fort Worth Metroplex. Their location provides accessibility for residents and businesses within Mesquite itself and potentially for surrounding areas within the eastern side of the DFW metroplex.
Being situated in Mesquite allows Airstar Services to serve a local client base, potentially offering quicker response times for emergency HVAC needs within their immediate vicinity. For Texans in this part of the metroplex, proximity to service providers can be a significant factor when facing an unexpected air conditioning breakdown during a scorching summer day or a heating issue in winter. Their presence in a well-established industrial area of Mesquite suggests a base from which their technicians can be dispatched to various residential and commercial locations.
---Airstar Services primarily focuses on heating, ventilation, and air conditioning (HVAC) services for residential and commercial clients. As a general contractor specializing in climate control, they handle various aspects related to keeping your indoor environment comfortable. Based on typical HVAC service offerings and the provided reviews, their services likely include:
AC Repair: Diagnosis and repair of malfunctioning air conditioning units. This includes addressing issues such as lack of cooling, unusual noises, and system breakdowns. The reviews indicate they dispatch technicians to identify and attempt to fix AC problems.
Heating Repair: Service for heating systems, including furnaces, to restore warmth to homes and businesses during colder periods. One review specifically mentions a heater giving out in winter, suggesting they address heating failures.
HVAC System Diagnostics: Performing checks and diagnostics to determine the cause of HVAC issues. Reviews mention technicians checking coils and attempting to diagnose why AC units are not working.
Coil Cleaning: Offering cleaning services for AC coils, which are essential for system efficiency and performance. While a point of contention in a review, this indicates it's a service they provide.
Part Replacement & Approvals: As implied by a review mentioning "still waiting on a part and approvals," they handle the process of ordering and replacing necessary HVAC components, often coordinating with warranty providers.
Residential HVAC Services: Catering to homeowners for their specific heating and cooling needs.
Commercial HVAC Services: While not directly specified in reviews, most general HVAC contractors also serve commercial properties for their heating and cooling requirements.
Warranty Service Coordination: They appear to work with home warranty companies, requiring coordination for service requests, diagnoses, and approvals under warranty plans.
It's important for potential customers to get a clear understanding of the specific services that apply to their situation and any associated costs or procedures, especially when involving third-party warranty companies.
---Airstar Services, as a general contractor in the HVAC field, has certain operational characteristics that are highlighted in customer feedback, which can be useful for locals to consider:
Association with Home Warranty Companies: They are utilized by home warranty providers like American Home Shield. This can be a convenient feature for customers who have such warranty plans, as it simplifies the process of finding a service provider.
Technician Dispatch: They send technicians out to properties to diagnose HVAC issues, indicating a mobile service model for on-site repairs and inspections.
Diagnostic Capabilities: Technicians are equipped to perform diagnostics on HVAC systems, as evidenced by them checking coils and attempting to identify problems with AC units.
Emphasis on Cycle Time Metrics (Customer Perception): One customer noted a perception that Airstar Services closes service requests before work is fully completed, possibly to meet internal cycle time metrics. While this is a customer's interpretation, it highlights a potential operational practice that customers might experience.
Customer Service Interaction: Interactions with their employees and the owner have been varied. One review describes a technician as "very rude and sounded like he just wanted to upsell," while another details issues with multiple service requests for the same problem. This suggests inconsistent customer service experiences.
Digital Presence (Reviews): The company has a presence on platforms like Google, where customers can leave reviews, and as noted, there are a "lot of 1 star reviews," which is a significant highlight for potential customers conducting research.
Service Area: Located in Mesquite, TX, they serve the local community and surrounding areas within the DFW Metroplex for HVAC needs.
For customers, particularly those working through home warranty claims, reviewing past feedback and directly clarifying processes, especially regarding service completion and potential additional charges, would be a key step.
---For heating and air conditioning needs in Mesquite, TX, and surrounding areas, you can reach Airstar Services using the following contact details:
Address: 502 W Kearney St #1200, Mesquite, TX 75149, USA
Phone: (214) 343-0911
For Texans, particularly those residing in the Mesquite area of the Dallas-Fort Worth Metroplex, a functioning heating and air conditioning system is not a luxury; it’s a critical requirement for year-round comfort. When seeking a general contractor for HVAC services, locals prioritize reliability, clear communication, and fair practices. Airstar Services operates within this essential industry, providing options for climate control solutions.
Their ability to respond to service calls and diagnose issues, especially when working through home warranty providers like American Home Shield, indicates a capacity to engage with various customer service frameworks. For individuals whose home warranty plans direct them to Airstar Services, this provides a pathway to service for their HVAC systems.
However, local users are encouraged to proceed with awareness based on available public feedback. Concerns regarding communication, perceived upselling, and the handling of service request closures before completion are important considerations. For Texans who value clear, upfront communication and seamless service, it would be prudent to discuss these aspects directly with Airstar Services to ensure a satisfactory experience. While Airstar Services offers essential HVAC services to the Mesquite community, proactive communication on the customer's part can help manage expectations and clarify service procedures, especially when integrated with home warranty processes.
Airstar Services Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating and A/C services
- HVAC duct and vent cleaning
- HVAC duct and vent installation
- HVAC duct and vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- AC installation
- Thermostat installation
- HVAC repair
- Thermostat repair
- A C Ductwork
- A C Maintenance
- A C Maintenance In
- A C Service
- A/C
- A/C System
- Ac Ductwork Repair
- Ac Maintenance Plans
- Ac Or Heating Systems
- Ac Service Call
- Ac System Components
- Air Cleaner
- Air Conditioner
- Air Conditioner Efficiency
- Air Conditioner Financing
- Air Conditioning And Heating
- Air Conditioning And Heating System
- Air Conditioning Filtration
- Air Conditioning Repair Service
- Air Conditioning Work
- Air Filter
- Air Filtration
- Air Flow
- Air Leaks
- Air Purification
- Air Purifier
- Air Units
- Attic Insulation
- Carbon Monoxide Detection
- Carbon Monoxide Safety
- Central Air
- Central Air System
- Central Heat
- Central System
- Clean Air & Ductwork
- Complete Heating System
- Comprehensive Maintenance Plans
- Cooling Clean
- Cooling System
- Cooling System Repairs
- Custom Ductwork
- Design And Install
- Diagnosis And Repair
- Duct Cleaning
- Duct Layout
- Duct Problem
- Duct Repair
- Duct Systems
- Duct Work Modification
- Ducts And Vents
- Ductwork Maintenance
- Ductwork Repairs
- Ductwork System
- Energy Analysis
- Energy Consumption Analysis
- Filter Systems
- Filtering Systems
- Filtration Systems
- Forced Air Heating
- Forced Air Heating Systems
- Furnace Repair
- Gas And Electric
- H E A T I N G & C O O L I N G
- Heating And Ac Maintenance
- Heating And Air Conditioning System
- Heating And Air Units
- Heating And Cooling
- Heating And Cooling Clean
- Heating Ductwork
- Heating System Installed
- Heating System Repairs
- Hvac Maintenance
- Hvac Repair
- Hvac System Installation
- Indoor Air Quality
- Leaking Duct
- Maintenance Agreement
- Maintenance And Repairs
- Maintenance Checks
- Major Repairs
- Metal Ducts
- New Ac
- New Ac System
- New Air Conditioning System
- New Air Conditioning Systems
- New Heating System
- New Hvac
- New Hvac System
- New System
- Ongoing Maintenance
- Our Air Conditioning
- Outside Unit
- Priority Maintenance
- Purification Systems
- Rapid Diagnosis
- Regular Ac Maintenance
- Regular Maintenance
- Repair And Installation
- Repair Work
- Residential And Commercial
- Routine Maintenance
- Routine Maintenance Checks
- Sales And Service
- Sell And Install
- Service Call
- System Checks
- Temperature Control
- UV Air Cleaner
- Uv Light
- Year Inspection
- Your Ac System
- Your Air Conditioning System
Airstar Services Details
Service options
- On-site services
Offerings
- Installation services
- Repair services
Airstar Services Location
Airstar Services
502 W Kearney St #1200, Mesquite, TX 75149, USA
Airstar Services Reviews
unithome warrantycosttechcallfreonjobatticheatingdiagnosed
★ 5★ 4★ 3★ 2★ 1While i was at work Air Star employee Terry Harris came out to my home he called me once he got to the property and asked if my gate was electronic or manual i told him it was manual and he can walk in thru the sliding gate since its the only way to get in the property well Terry decided opened the gate drive in and parked in my driveway (without permission) as if he lives here. all other companies always park out on the street. While checking out why my AC was not working Terry noticed my coils on my ac unit were " very dirty" I cleaned them about a month ago there's no way they're as dirty as hes making it seem and Terry said he could not complete the job unless I paid him $99 to clean the coils with my water hose and water that I pay for myself. I told him my wife can clean the coils and you can complete the job he said "I'm not waiting for your wife to clean the coils (my wife was right next to Terry using my wife's phone to talk to me) she can clean them and call us back so I can complete the job" very rude and sounded like he just wanted to upsell. I have read their reviews and noticed a lot of 1 star reviews on Google. I highly suggest American Home Shield STOP doing business with Air Start services cooling and heating!
Jul 28, 2025 · Francisco HerreraUtilizing them because of American Home Shield. They came out to repair my hvac system. (AHS) has a 30 day workmanship guarantee. They close the service request before the work is actually completed. Just because you all came to diagnose the problem doesn’t mean it’s completed. They’re still waiting on a part and approvals from AHS, yet the service isn’t complete. I had to repay the warranty deductible because the repair wasn’t fixed the first time and it expired since they closed the request before completion. I feel like they do it to control cycle time metrics; however it’s bad business and I’ll be complaining to AHS. Not only did they have to come back the after the first fix, they told me nothing was wrong. Then to come back again (for my third request) and determine there is something actually wrong.
Jun 11, 2025 · Aijalon RangeHello, I have been working with Air Star Services since I have owned my home for 21 years. I have a maintenance contract with them and it has been worth every penny. Each time a contractor comes out for service, they are always knowledgeable and professional. They explain what they plan to do and provide feedback along the way. The latest contractor, Chris is fairly new the company but he still knew his job well and even recommended I replace my carbon monoxide detector since I hadn’t in 21 years. I have always been impressed with this company and Chris, the newby, impressed me today. Happy holidays to Air Star Services and the whole team. Peggy Williams, a loyal customer.
Nov 26, 2024 · Peggy W.I am very impressed by Airstar. They helped me work through a number of complications with a home warranty issue with patience and advocacy. They were genuinely trying to help me however they could. Specifically, the customer service I received from Tiffanne, Kathy, and Keaton (technician) was unbelievably good and much appreciated.
Aug 16, 2024 · Aaron EpsteinThey came out thru American Home Shield. Put in a capacitor. A/C still did not work so they came back the next day. Tech admitted he wired it wrong. That’s fine. Mistakes happen. But they charged me for the 2nd visit to fix their admitted bad wiring. I called and a snarky lady said “take it up with American Home Shield”. Airstar messed up the work and caused the 2nd visit and didn’t give a darn that I was charged twice. Too many good A/C companies out there to deal with that.
Oct 02, 2024 · Ernie Cote
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