Sub Zero Heating & Cooling Inc Photos

Sub Zero Heating & Cooling Inc Introduce
Introduction / Overview
In the North Carolina climate, a reliable heating and cooling system is not a luxury—it's a fundamental part of a comfortable home. For residents and businesses in Pleasant Garden and the surrounding communities, having a professional and skilled HVAC contractor is essential. Sub Zero Heating & Cooling Inc. is a local business that specializes in providing services for the critical systems that maintain your indoor environment. They are dedicated to addressing a range of heating and cooling needs, from routine maintenance to complex repairs and new installations.
Sub Zero Heating & Cooling Inc. is a professional HVAC contractor that focuses specifically on heating and air conditioning systems. This specialization allows them to concentrate on the intricacies of these units, offering a dedicated level of expertise. Their services are designed to help with a variety of common HVAC issues, ensuring that your system is running efficiently and reliably. They are a local team, and their work is sometimes arranged through home warranty companies, demonstrating their ability to work within a variety of service frameworks. However, like any business, customer experiences can vary, and it is important for potential clients to consider all available public feedback to get a complete picture of what to expect.
Location and Accessibility
Sub Zero Heating & Cooling Inc. is located at 1518 Neelley Rd, Pleasant Garden, NC 27313, USA. This location serves as their base of operations, from which they can dispatch technicians to homes and businesses throughout Pleasant Garden and the surrounding communities. Their local presence makes them a convenient option for residents in the area, providing a direct point of contact for their heating and cooling needs.
The business's primary offerings are repair and installation services, which are typically performed on-site at the customer’s location. This makes their services highly accessible and convenient for those experiencing HVAC issues. While there is limited public information regarding specific accessibility features at their physical address, their service model is built around bringing their expertise directly to you. This is an important consideration for anyone looking for a prompt, onsite HVAC solution in North Carolina.
Services Offered
Sub Zero Heating & Cooling Inc. specializes in a focused range of services for both heating and cooling systems, ensuring they have the expertise to address a variety of common issues.
- Air Conditioning Services: A/C system maintenance, A/C system repair, HVAC system repair, and installation of new AC units.
- Heating Services: Heating system installation, heating system maintenance, and heating system repair.
- General HVAC: Repair HVAC, HVAC system maintenance, and thermostat installation and repair.
Features / Highlights
- Technician Expertise: The quality of their technicians is a significant highlight. A customer review praised a technician named Kevin, stating he "did a great job and got my AC back up and cooling quickly." The review noted that he "explained the issue, and repaired the unit" without any "fuss."
- Quick and Effective Repairs: As highlighted by a positive review, the company is capable of quickly diagnosing and repairing issues. The customer was grateful that their AC unit was "back up and cooling quickly."
However, potential customers should also be aware of reviews that describe challenges. One review noted significant communication and reliability issues. The customer stated that they "had to call them to find out details about EVERY transaction" and experienced two "no call no shows" for scheduled appointments. This same customer reported that a repair was not done correctly and that another company had to be called to ultimately fix the problem. This feedback is an important factor to consider when evaluating the company's overall service.
Contact Information
Address: 1518 Neelley Rd, Pleasant Garden, NC 27313, USA
Phone: (336) 674-8389
What is worth choosing
For residents of Pleasant Garden, North Carolina, and the surrounding areas, choosing an HVAC contractor requires careful consideration of both technical skill and professional reliability. Sub Zero Heating & Cooling Inc. offers a specialized service model focused on the repair and maintenance of essential heating and cooling systems. Their core value lies in their ability to provide expert, on-site solutions for HVAC problems, as demonstrated by their capable technicians. A positive review highlights a successful and straightforward repair, where a technician named Kevin quickly diagnosed and fixed an AC issue, providing clear communication along the way.
However, when evaluating a service provider, it is essential to consider the complete customer experience. Public feedback for Sub Zero Heating & Cooling Inc. presents a mixed picture. A customer's experience with a lack of communication, missed appointments, and an incorrectly completed job is a significant point of concern. This indicates potential inconsistencies in scheduling and follow-up, which are vital components of reliable service. For a community that depends on timely and effective solutions for their home comfort systems, these issues are a crucial factor in the decision-making process. While the company may be capable of a great repair, as seen in the positive review, potential customers should weigh all available information and consider whether the potential for a difficult service experience outweighs the benefit of their technical expertise.
Sub Zero Heating & Cooling Inc Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- HVAC system maintenance
- Install AC
- Repair HVAC
- HVAC system repair
- Install thermostat
- Thermostat installation
Sub Zero Heating & Cooling Inc Location
Sub Zero Heating & Cooling Inc
1518 Neelley Rd, Pleasant Garden, NC 27313, USA
Sub Zero Heating & Cooling Inc Reviews
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★ 5★ 4★ 3★ 2★ 1SubZero was sent out by my home warranty company (HomeServe). Kevin did a great job and got my AC back up and cooling quickly. No fuss, explained the issue, and repaired the unit. Thanks!
Apr 04, 2025 · Kevin HookerThis company does not communicate with the customer. I had to call them to find out details about EVERY transaction. After supposedly completing the job a week later (I found out they had come by my security camera )My heat still wasn’t working so I called the warranty company to ask them to send another company. That company fixed the problem. The job done by Sub Zero was not done correctly. I have heat today!!!!I must add, that when I called Sub Zero, the person answering the phone when I called and the repairman were friendly.
Feb 11, 2025 · Donna ButlerI recently had the pleasure of using Sub Zero's heating and cooling service, and I must say, it was an excellent experience. From start to finish, Sub Zero exceeded my expectations and delivered top-notch service.First and foremost, the technicians who came to my home were extremely knowledgeable and professional. They quickly diagnosed the issue with my HVAC system and efficiently fixed it. Their expertise and attention to detail were truly impressive.Another strength of Sub Zero is their promptness and reliability. They arrived at my doorstep right on time, and I appreciated their commitment to respecting my schedule. Moreover, they completed the job in a timely manner, minimizing any inconvenience on my part.The quality of their work is outstanding. Since the service, my heating and cooling system has been performing flawlessly. I can feel the difference in the air quality and temperature control, which is a testament to Sub Zero's expertise and commitment to delivering top-notch results.Furthermore, the customer service provided by Sub Zero was exceptional. They were friendly, approachable, and patiently answered all my questions. It's refreshing to deal with a company that genuinely cares about its customers and goes above and beyond to ensure their satisfaction.Although I searched hard, I couldn't find any drawbacks or negative aspects (my home warranty company is another topic of discussion) to mention about Sub Zero's heating and cooling service. They truly exceeded my expectations in every aspect, and I couldn't be happier with the results.In conclusion, Sub Zero's heating and cooling service deserves a solid 5 out of 5 rating. Their exceptional knowledge, promptness, reliability, and outstanding customer service make them stand out from the competition. If you're in need of heating and cooling services, I highly recommend Sub Zero for an excellent overall experience. I'm not sure what's with all the negative reviews on here, but to each their own.
Jan 31, 2024 · Ernestein SnipesThe heat at our home went out on Dec 5th, after we had just had a maintenance and service appointment in the fall, through our warranty co (Sears/CINCH Services). In one of those appts it was RECOMMENDED that we have a company out that could fix an electrical issue with our Goodman Furnace. I am overjoyed that for the first time in years, we have a fully functional system upstairs! Best of all, while Sun-Zero worked with my warranty company for parts approvals etc, we were provided with a temporary fix to get us through the FRIGID TEMPS that NC experienced last month (Dec 2022).I can not thank them enough so I decided to both text the team & write this review! I did not read their reviews before now. I highly recommend Sub-Zero and I will request them as my preferred company for any subsequent repairs through my warranty company. Thanks again. Sue
Jan 02, 2023 · GSO ReadyHorrible service. Receptionist truly does not care to help anyone and has lied to me several times. We were referred to this company by Choice Home Warranty. Their efforts to determine our issue was bare minimum and ultimately were unable to properly diagnose the problem. Sub Zero Customer Service and help is what we received.
May 14, 2024 · Alicia Juarbe
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