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AC United Introduce
For residents of Dallas, Texas, a functioning air conditioning system is a critical part of maintaining a comfortable and safe home environment, especially during the relentless summer heat. When it comes time to install a new system or repair an existing one, choosing the right company is a decision that requires careful consideration. AC United, located in Dallas, is one of the many options available to local users. This article aims to provide an overview of the company, based on available public data and customer feedback, to help Texans make an informed decision about their HVAC needs.
AC United is a business that, according to some customer testimonials, has the potential to provide a good experience. One review describes an installation as the "best experience in my life," citing "Fast and best quality of work and Costumer Services" as reasons for a high recommendation. This positive feedback highlights the company's ability to offer competitive pricing and quick service, which are important factors for many homeowners in the Dallas area. However, other feedback provides a different perspective on the company's operations and customer service. It is essential for local residents to consider all available information when deciding whether to engage with any service provider, especially for a significant home investment like an HVAC system.
Located at 10935 Estate Ln #320, Dallas, TX 75238, USA, AC United is positioned in a commercial area that is central to the Dallas community. This location is accessible for a wide range of customers throughout the Dallas-Fort Worth metroplex. For those needing service, the ability to reach a company's physical location or have them dispatched from a local hub is a key consideration. The company provides multiple ways to get in touch, with a main phone number at (469) 881-0008 and a mobile number, +1 469-881-0008, to facilitate communication. While one customer experienced a lack of responsiveness via text and a direct line to the owner, it's worth noting that another review highlights the company's speed in getting a crew out for an emergency installation, showing that response times can vary. It is always recommended for customers to verify contact methods and business availability directly with the company.
Based on customer reviews, AC United offers a range of services related to HVAC systems. Their offerings include the installation of new air conditioning units and, presumably, the associated heating systems. One review mentions an experience with a whole-house system installation, which was completed with a focus on quality and speed. The company also handles repairs, with one customer noting a failed condenser and the subsequent need for a full unit replacement. AC United offers a one-year parts and labor warranty on their installations. It is important for customers to be aware of the terms and conditions of any such warranty and to understand the process for making a claim should a problem arise. As with any service, it's crucial to confirm all aspects of a service agreement, including what is covered and what is not, before work begins.
Services Offered:
- Air conditioning system installation and replacement.
- Heating system installation and repair.
- Repair services for various HVAC components, such as condensers.
- Offering quotes for new system installations.
- Providing financing options for customers.
- A one-year parts and labor warranty on installations.
- Maintenance services for HVAC systems.
Features and Highlights:
- Offers competitive and "good prices."
- Known for fast service and quick installations.
- Availability of financing through third-party companies.
- Some customers have had positive experiences with the quality of work and customer service.
- A positive review mentions the salesperson being knowledgeable.
- Provides a one-year parts and labor warranty on installations.
- Local presence in the Dallas, TX area.
Contact Information:
Address: 10935 Estate Ln #320, Dallas, TX 75238, USA
Phone: (469) 881-0008
For urgent inquiries, please use the mobile number: +1 469-881-0008
In conclusion, AC United is a point of interest for local Texans in the Dallas area who are in the market for HVAC installation or repair. The business has been praised by some customers for its speed, quality of work, and affordability. These positive aspects are important considerations for homeowners, especially when faced with the high costs and urgency often associated with HVAC issues in Texas. However, it is also important for local users to be aware of all perspectives before making a final decision. The provided information offers a starting point for potential customers to conduct their own due diligence, which is a crucial step for any significant home service project. For locals considering AC United, it is recommended to get a detailed quote, understand the full scope of work, and clarify any warranty and service follow-up procedures directly with the company before proceeding. This due diligence ensures that the customer's experience aligns with the positive aspects that the company aims to deliver.
AC United Services
Air conditioning repair shop
- A/C system maintenance
- A/C system repair
- Cleaning
- Ductless heating and A/C services
- HVAC duct and vent cleaning
- HVAC duct and vent installation
- HVAC duct and vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- AC installation
- Thermostat installation
- Installation
- HVAC repair
- Thermostat repair
AC United Details
Accessibility
- Wheelchair-accessible car park
Payments
- Credit cards
- Credit cards
AC United Location
AC United
10935 Estate Ln #320, Dallas, TX 75238, USA
AC United Reviews
pricecompanyattentionresponsibilityworkinspectionfinancingmachinesphone numberlegal
★ 5★ 4★ 3★ 2★ 1The best experience In my life, installing my Air Conditioning System. Fast and best quality of work and Costumer Services I definitely recommended to friends and family. Good prices also.
Feb 18, 2025 · L MSTAY FAR AWAY FROM THIS COMPANY. I was contacted by this company after requesting quotes from multiple providers. I went with them because the salesperson seemed very knowledgeable and gave me the best price. They were able to come the same day to replace my unit, but that's where the positive experience ends. The crew they sent was very unprofessional. They tore down my fence, causing significant damage and refused to repair it until I would not release the funds from the loan company. Their crew left cigarette butts all over my backyard. In order to compensate for my damaged fence, they took $600 off the price only after I threatened to contact TLDR ( THEY DID NOT WANT THAT BECAUSE THEY ALSO KNOW THAT THEY FAILED TO GET THE PROPER INSPECTION REQUIRED BY LAW). Fast forward 11 months later, the unit has completely stopped working, and not only that, I discovered that they left my old furnace in the attic and did damage to the light fixture, even though the contract states that they will remove old equipment from the premises. I called the number on the invoice and got no answer but instead a text message stating they were busy helping other customers and to provide my name and what my issue was. I provided them with my name and issue in response to their text, and never received any response. I contacted the owner, Wilmer Navarro directly, since I had his phone number from the fence incident. He had come out to inspect personally and told me to call him directly if I ever had any issues. However, he did not respond either. I contacted the loan company good leap who provides their financing. Even though I have paid the loan in full, they said they will contact AC unit on my behalf, and get back with me in a couple of days. The woman I spoke with gave me the 888 number that I later found is listed on their website. I called the 888 number and a woman answered. After stating my issue, she said I needed to contact the 'service department' and that she didn't have the number on hand and that she would text it to me later. Very unprofessional. I never received any text from her. They offer a one-year parts and labor warranty, but obviously they do not honor it because they do not respond when there are problems. Now I have reported them to TLDR, so we will see what becomes of it and I will update this review. The owner is not reputable and does not stand behind his product. I'm sure they hope the unit will last at least a year since they will never provide warranty service or honor their contract.
Jun 01, 2024 · Malia MimsThis is what they left us with. My parents are seniors and disabled and are currently without ac. The pictures below illustrate that they did not properly secure the ducts and only used tape. Additionally. The heater is also not installed properly and not level and appears to have been damaged during installation. We’ve been reaching out all weekend and all they want are the license numbers for the techs that found the problemsUpdate - 06/20/2022 Just spoke with a tech after being pawned off from customer service who refused to send a tech to inspect this week without charging a service fee.....to inspect the mess they left.....a service fee. I also requested to escalate and he said they didn't have time for me because the owners are lawyers. Don't get sucked in by the low price.....you get what you pay for has never been more true
Jun 20, 2022 · Maria RamirezThese guys are awesome. Professional and has the knowledge you need from a great technician. Highly Recommended
Feb 18, 2025 · Lobo QuiambaoGreat customer service, great prices, options to different financing programs, efficient and very professional, I truly recommend AC United!
Feb 18, 2025 · Armando Quinones
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