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White&Williams Introduce
When you live in North Carolina, especially in the Asheville area, having a reliable heating and cooling system isn't a luxury—it's a necessity. From the hot, humid summers to the cold, damp winters, your HVAC system works hard to keep your home comfortable and your family safe. For residents and business owners in the region, finding a trustworthy and skilled general contractor who specializes in HVAC is a top priority. White&Williams is a small business that provides a wide range of heating, air conditioning, and electrical services for both residential and commercial clients. They offer a variety of on-site services, including installations, repairs, and maintenance, aiming to be a go-to solution for many of your home comfort needs.
White&Williams operates as a general contractor with a strong focus on HVAC systems. They are equipped to handle a comprehensive list of services, from a simple thermostat repair to the complex installation of a new geothermal system. As a small business, they provide on-site services, meaning their technicians come directly to your home or commercial property to address your needs. Their offerings are extensive, covering not only heating and cooling but also important related services like generator installation and electrical work. This broad scope of work is designed to provide a one-stop solution for clients who may need more than just a quick fix.
The company's goal is to offer a comprehensive service that includes everything from initial diagnosis to a complete installation. They work with both residential and commercial properties, offering a versatility that can be beneficial to a diverse range of customers. Their team is prepared to tackle a variety of projects, whether it’s a quick repair or a large-scale new construction installation.
White&Williams is located at 514 Swannanoa River Rd, Asheville, NC 28805, USA. This location places them conveniently within the Asheville area, allowing them to serve both the immediate community and surrounding regions.
As a company that provides on-site services, their physical address serves as their operational base rather than a public storefront. From this location, their teams are dispatched to homes and businesses to handle scheduled appointments and emergency calls. Their central position in Asheville allows for efficient travel to various parts of the city and its outskirts. This focus on mobile, on-site service delivery means that accessibility for customers is based on their ability to send a technician directly to the client’s location, which is a key part of their business model.
White&Williams offers a diverse range of services, positioning themselves as a comprehensive solution for both heating and cooling needs, as well as several other related home systems.
Their services include:
- A/C System Maintenance and Repair: They handle all aspects of air conditioning, from routine maintenance to diagnosing and fixing complex issues.
- Heating System Installation and Repair: This includes installation and repair of various heating systems, such as gas furnaces, heat pumps, and oil furnaces.
- Ductwork Services: They provide installation and repair for HVAC duct and vent systems, as well as duct cleaning to improve air quality.
- Geothermal Systems: They are experienced in the installation and maintenance of energy-efficient geothermal heat pump systems.
- Generator Installations: This includes installation of automatic standby generators and power generators for both residential and commercial properties, a crucial service for power outages.
- Electrical and Water Heater Services: They also handle a variety of electrical work, including breaker boxes, and can install and service water heaters.
- Filtration and Air Purification: They offer installation of various air filtration and purification systems, including HEPA filtration and electronic air cleaners.
- Thermostat Services: They install and repair a variety of thermostats to help you manage your heating and cooling system.
As a small business, White&Williams offers on-site services, which means their technicians come directly to your home or business to provide repairs and installations. They present themselves as a company with extensive technical training and the ability to handle a wide variety of systems, from standard furnaces and heat pumps to more advanced Trane systems and whole-house installations. They offer free estimates and provide emergency service, which are important features for homeowners facing unexpected system failures.
Their service options are designed to cover a broad spectrum of needs for both residential and commercial clients, including a preventive service agreement to help customers with ongoing maintenance. This can be beneficial for those looking to keep their systems in good working order and potentially avoid costly repairs down the line. Their offerings also extend to services that go beyond basic HVAC, such as sump pumps, security systems, and commercial electrical work, positioning them as a versatile contractor.
Contact Information:
Address: 514 Swannanoa River Rd, Asheville, NC 28805, USA
Phone: (828) 296-0267
When considering White&Williams for your home or business needs, it is important to weigh the full picture of what they offer. As a small business, they may be able to provide a more personal touch than a large corporation. They offer a wide variety of services, which can be convenient if you have multiple needs, from HVAC to generator installation. This comprehensive offering is a feature that many customers find appealing, as it potentially means they can use one company for a variety of projects. Their ability to service both residential and commercial properties also speaks to their broad capabilities and experience with different types of systems and environments.
However, potential customers should also consider the feedback from other clients, which is an important part of making an informed decision about a general contractor. Reviews from some customers have raised concerns about pricing, the accuracy of warranty information, and professional conduct during on-site services. These accounts mention instances where customers felt that pricing for parts was significantly higher than the market rate, that warranty information was incorrect, and that there were issues with property damage and follow-up communication. While every customer experience is unique, it is always a good practice to get multiple estimates and to verify any warranty information directly with the manufacturer to ensure you are getting the best value and accurate information. Doing thorough research beforehand is a key step in any home service project.
Ultimately, choosing a general contractor is a personal decision based on your specific needs, budget, and comfort level. While the provided information highlights a broad range of services and technical capabilities, it is always advisable for homeowners in the Asheville area to conduct their own due diligence, including checking warranties and getting multiple quotes, to ensure they find a service provider that aligns with their expectations for both cost and quality.
White&Williams Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat installation
- Thermostat repair
- A/C Installation
- Air Cleaners
- Air Conditioners
- Air Conditioning Installation And Repair
- Air Ducts
- Air Filters
- Air Filtration
- Air Handler
- Air Purification
- Air Purification Systems
- Automatic Standby Generator
- Backup Generators
- Breaker Box
- Carbon Monoxide Detector
- Commercial Electrical
- Commercial Generators
- Commercial Hvac Installation
- Cooling Units
- Custom Homes
- Duct Systems
- Duct Work
- Duct Work Cleaned
- Electronic Air Cleaners
- Emergency Service
- Filtration Systems
- Flue Cleaning
- Free Estimate
- Furnace And Heat Pump
- Furnace Installation And Repair
- Gas Furnace Installation
- Gas Furnace Installation And Repair
- Gas Furnaces
- Gas Piping
- Generator Installations
- Geothermal Heat Pump Systems
- Geothermal Heat Pumps
- Geothermal Heating And Cooling
- Geothermal Systems
- Heat Strips
- Heating & Cooling Systems
- Heating And Air Conditioning Equipment
- Heating And Cooling Equipment
- Heating And Cooling System
- Hepa Filtration
- Hepa Filtration Systems
- Home Heating And Cooling
- Hvac System
- Installed Air Conditioning
- New A/C System
- New Duct Work
- Oil Furnaces
- Power Generator
- Preventive Service Agreement
- Purification Systems
- Repairing Issues
- Residential And Commercial
- Residential And Commercial Hvac Services
- Residential Commercial
- Residential Heating And Cooling
- Security Systems
- Service Call
- Steam Humidifier
- Sump Pumps
- Technical Training
- Trane System
- Water Heaters
- Whole Installation
White&Williams Details
From the business
- Small business
Service options
- Onsite services
Offerings
- Installation service
- Repair services
White&Williams Location
White&Williams
514 Swannanoa River Rd, Asheville, NC 28805, USA
White&Williams Reviews
pricecallmoneyunitjobmorningheat pumpdispatcherhvac systemmarkup
★ 5★ 4★ 3★ 2★ 1Stay away!! Not an honest company. They may do good work but will take advantage of you for sure. My HVAC furnace stopped working and it ended up be a bad motherboard (system less that 3 years old). They priced the motherboard at $421 and over $200 in labor. And easy google search and I found the same exact part of $155. I checked several suppliers and the absolute highest one was $189. I call White and Williams up and call them out. They blamed it on their supplier. There is no way that a company who buys parts every day pay over 250% more than a normal consumer. I would rather you just tell me you are marking up the part instead of blaming the supplier like I can't put 2 and 2 together. I had an HVAC Tech from another company install the motherboard I bought from Amazon in 30 minutes. Needless to say I saved about $400 or more. Oh yeah and it cost me like $119 just for them to tell me it was the motherboard and give an estimate to fix it. He was here less than an hour. You would think a smaller owned company would do better for the people in their own communityespeciallyafter all we have been through with Helene. To top it off I had a local company come by to check over the system today (cleaning and preventive maintenance, etc) and he called the manufacturer and said that that part was covered for 5 years so I could have got the part for FREE. White and Williams tech told me he called to check the warranty and said the warranty was only a year. I knew that didn't sound right. WHITE AND WILLIAMS DO BETTER!!I WILL AWLAYS TELL PEOPLE TO STAY AWAY FROM YOUR COMPANY AS YOU COST ME UNNECESSARY MONEY AND YOU ARE FLAT OUT NOT HONEST TO YOUR CUSTOMERS!!! I can only imagine the little ole lady that gets ripped off by your company on a regular basis. People please do your research beforehand as I should have. I used them because the originally installed the thermostat when we bought the home.
Apr 21, 2025 · Rok MobileI have two reasons for my rating--and this will be a long read:1. Last summer White&Williams installed a new AC unit at our house. A few months ago a raccoon got into our attic and destroyed some of the AC return pipes. Someone from W&W came out to determine the damage and, after we got rid of the raccoon, scheduled a time to do the repairs. The day before the appointment, a technician called, informing me he was cancelling the appointment because of the odor in our attic and refusing to reschedule. W&W statement's about the odor was not true, which was confirmed by three separate people--my handyman and the techs from Sheer Comfort, the fantastic company whom we ultimately used to repair the damage.2. When W&W installed our AC last summer, a worker dragged a heavy piece of equipment across the hardwood floor in our foyer, causing a deep three foot long scratch. I was assured by them that this would be corrected; however, the "fix" turned out to be an employee using a wood-stain marker to color the scratch, leaving the scratch at least as prominent as before. Clearly, the floor needs to be sanded and stained.I would never recommend this company to anyone because of their unprofessionalism and untrustworthiness.
Jul 23, 2025 · Martha BellWe are a Property Management Company with 450 residential and 35 commercial properties. White & Williams has been our preferred HVAC company for repair and replacement since 2010. Their response is always quick and efficient; the technicians are knowledgeable and professional and best yet - their prices remain competitive.
Jul 10, 2025 · Select HomesGet other estimates before using W&W!AC wasn't cooling, W&W had tech out in hours, problem was diagnosed as leaking refrigerant, they fixed the leak and refilled refrigerant for $150 per pound, over $1600 for the gas. I was stupid for not getting additional estimates, as afterward, I called two other HVAC companies and both had the same refrigerant for under $100 per pound, I was price gouged by over $500!Good service, but W&W markup is not competitive. I have been a customer for 10 yrs, but I will not be using their services in the future. I would suggest you get other estimates before agreeing to W&W doing the work.
Jun 06, 2025 · Doug Livonimy family has been using them for at least 20 years… their staff is extremely friendly & knowledgeable… i’ve recently had Jacob & Jake work on my AC & they did a phenomenal job…. Rich C
Jul 25, 2025 · APPSTATE83
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