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Tom's Quality Comfort Air & Heat ico

Tom's Quality Comfort Air & Heat
- 22806 Industry Ln, Tomball, TX 77375

HVAC contractor ★4.0

22806 Industry Ln, Tomball, TX 77375, USA

4.0
For years after Tom's installed our HVACs they had issues. Refilling freon every 3 months, pressure issues, leaks, etc. After more than a year of attempting to ascertain the derivation of the issues, we were advised to rip out the sheetrock from floor to ceiling (where the HVAC lines were located) in the hopes of figuring out a reason for the issues.What was found:1. Our 5 ton mandated by manufacturer's instructions a 1-1/8" copper supply line. Tom's installed 1-1/8" from the condenser to just inside the outside wall of the house. Once inside the bottom of the wall - Tom's cut the 1-1/8" and crimped 7/8" copper from there up the wall for more than 16' into the attic - to a location just before it came through the floor to the unit in the attic. At that location, Tom's cut the copper again - and installed 1-1/8" to the attic units.So - 1-1/8" to just inside the wall, then 7/8" up the wall to the attic, then 1-1/8" from just inside the attic floor to the units. Had we not cut out a 2' wide x 10' high wall of sheetrock of our laundry room wall - we never would have known and would have continued to experience issues that were costing us thousands of dollars. The copper entry lines into both condensers were not only crimped to go from 7/8" in the wall to the proper 1-1/8" at the outside condensers, but the copper lines at the condensers were crimped together with trash pieces, i.e., 5-6 separate copper pieces less than 4-5" each were patched / crimped together. All of the above not only against manufacturer's instructions, but also against code with some of their deceit hidden inside walls.2. The coils that Tom's installed for our home were KNOWINGLY recalled for coil leak issues. He installed them anyway. We ended up paying thousands to replace them less than 2 years after moving in.3. Tom's piggybacked the electrical supply to the 4 ton condenser via the 5 ton condenser.4. Tom's did not use protective grommets for the wiring - so you can see from the photos what occurred after mere months.Once we replaced the entire crimped/patched run of copper - uninterrupted from the outside condensers to the attic, installed a separate electrical supply for the 4 ton unit, installed grommets as well as replaced the coils - all issues ceased.Tens of thousands of dollars to fix/replace Tom's faulty work after paying Tom's almost $30,000.Pay to have an independent inspector (not a City inspector) check all of Tom's work. Better yet - don't use him. - Mom G
Tom's Quality Comfort Air & Heat Overview Photos Intro Services Detail Location Reviews

Tom's Quality Comfort Air & Heat Photos

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Tom's Quality Comfort Air & Heat Introduce

For Texans in Tomball and the surrounding areas, a properly functioning HVAC system is non-negotiable for staying comfortable year-round. Tom's Quality Comfort Air & Heat understands this critical need, positioning itself as a general contractor specializing in professional heating and cooling services. The company’s mission is to provide effective, reliable solutions that ensure local homes and businesses maintain a perfect indoor climate, whether it's battling the intense summer heat or keeping warm during a surprise cold snap. They pride themselves on a commitment to customer service and technical expertise, with a team dedicated to addressing a wide range of HVAC issues. Their approach focuses on delivering quality workmanship and clear communication, aiming to be a trusted partner for the community's comfort needs. The company understands that in the world of home services, a contractor's reputation is built on trust and a proven track record of getting the job done right. They strive to be a company that locals can turn to with confidence, knowing they will receive a fair assessment and a lasting solution. This commitment to their craft and to their clients is the cornerstone of their business, and they aim to provide a service that not only fixes the immediate problem but also offers peace of mind for the future.

The company’s reputation is reflected in the diverse experiences of its clients. One customer, Robby Patterson, was in a difficult situation with a completely failed AC unit. Another "reputable company" had given a costly estimate, claiming a full unit replacement was necessary due to a "load bearing beam" preventing a simpler repair. In a classic example of expert problem-solving, a technician from Tom's Quality Comfort Air & Heat, named Eric, arrived and, after a focused hour of work in a stifling 100-plus degree attic, found a way to replace just the blower motor and wheel. This saved the customer "thousands of dollars!" The reviewer praised the company for their swift response—just "3 hours after our call"—and for Eric's dedication, noting he was "soaked with sweat and had to be exhausted but he got the job done." This glowing review highlights the company's commitment to finding cost-effective solutions, its technical skill, and the sheer grit of its staff. This kind of service, which prioritizes the customer's wallet and comfort over a high-priced sale, is exactly what makes a local business stand out. This testimonial is a powerful testament to the value of a second opinion and the importance of having a skilled, honest, and dedicated technician on your side. The customer's gratitude and promise to "highly recommend you guys" speak volumes about the positive impact the company had.

Located at 22806 Industry Ln, Tomball, TX 77375, Tom's Quality Comfort Air & Heat is strategically positioned to serve the community of Tomball and the broader North Houston area. This local address provides them with an intimate understanding of the specific climate challenges and housing needs of the region. Their proximity allows for a quick response time, which is a critical factor when dealing with a broken AC unit in the height of summer or a heating emergency in the dead of winter. For Texans, a prompt response can be the difference between a minor inconvenience and a major ordeal. Their physical presence as a local business reinforces their commitment to the community, making them a neighbor you can turn to in a time of need. The location's accessibility is also a benefit for clients who may need to visit in person for consultations on new installations or to discuss detailed project plans. This combination of a central location, quick response times, and a genuine understanding of the local landscape makes Tom's Quality Comfort Air & Heat a highly practical and reliable choice for residents who value convenience, efficiency, and a service provider that is truly part of their community. Their local focus ensures that they are always just a short trip away when help is needed most.

Tom's Quality Comfort Air & Heat offers a comprehensive range of services designed to meet the diverse needs of its clients. As a full-service general contractor specializing in HVAC, they are equipped to handle everything from routine maintenance to complex repairs and new system installations. Their team is comprised of highly skilled technicians who are trained to work on a wide variety of HVAC systems, regardless of the brand or model. This versatility ensures that they can provide effective solutions for almost any problem a homeowner might face. The company’s commitment to providing fair and honest service is a key part of their business model. They are dedicated to performing thorough diagnostics to determine the root cause of an issue, and as demonstrated by their work with Robby Patterson, they are willing to find a repair solution that saves the customer money rather than pushing for a more expensive replacement. Their services also include preventative care, which is crucial for extending the life of an HVAC system and avoiding unexpected breakdowns. By offering such a wide array of services, they eliminate the need for homeowners to find and vet multiple contractors, making them a single, reliable point of contact for all their heating and air needs. Their ability to deliver a broad spectrum of services with a focus on quality and customer satisfaction is what makes them a valuable resource in the community.

Services Offered:

  • AC Repair and Service: Quick and expert repair services for all types of air conditioning units to restore home comfort efficiently.
  • Heating System Repair and Service: Comprehensive diagnosis, repair, and maintenance for furnaces and heating systems to ensure they are ready for colder weather.
  • Blower Motor and Wheel Replacement: Specializing in detailed repairs, such as blower motor and wheel replacement, even in challenging situations.
  • New System Installation: Professional installation of new, correctly sized HVAC systems for optimal performance and energy efficiency.
  • HVAC Inspections: Thorough inspections of existing systems to provide a comprehensive review of their condition and maintenance history.
  • Preventative Maintenance: Offering scheduled tune-ups and maintenance checks to extend the life of your equipment and prevent costly breakdowns.
  • Thermostat Services: Installation and servicing of smart and programmable thermostats to give you better control over your home’s climate and save on energy bills.
  • Emergency Services: Providing prompt and responsive service to address urgent HVAC issues in a timely manner.

There are several key features and highlights that set Tom's Quality Comfort Air & Heat apart from other contractors in the region. The company’s commitment to honest and creative problem-solving is a major highlight, as evidenced by technician Eric’s ability to repair a blower motor and wheel that another company deemed impossible. This willingness to go the extra mile to find a cost-effective solution is a testament to their dedication to their clients. The professionalism of the team is also consistently noted, with customers praising the staff for their knowledge, hard work, and respectful demeanor. The quick response time, as seen in the customer who received a visit just "3 hours after our call," is crucial for homeowners facing an HVAC emergency in the Texas climate. This responsiveness, combined with their ability to complete complex installations efficiently, makes them a reliable and dependable partner. The company’s focus on affordability is another key feature, as they saved a customer thousands of dollars with a clever repair solution instead of pushing for an expensive replacement. These features—integrity, skill, speed, and a genuine desire to help the customer—are what make Tom's Quality Comfort Air & Heat a trusted and highly recommended choice for locals in Tomball. They are a company that not only solves problems but also earns the loyalty and gratitude of their community.

Features / Highlights:

  • Honest and Creative Problem-Solving: A dedication to finding cost-effective solutions for clients, as demonstrated by the blower motor repair that saved thousands.
  • Professional and Dedicated Technicians: A team, including Eric, that is highly skilled, hardworking, and committed to excellent customer service.
  • Fast and Responsive Service: A commitment to prompt response times, especially for emergency calls, to restore home comfort quickly.
  • Focus on Affordability: Prioritizing repairs over expensive replacements when a viable option exists.
  • Positive Customer Experiences: A reputation built on glowing reviews that highlight the company's integrity and effectiveness.
  • Local Expertise: A deep understanding of the unique HVAC needs and challenges of the Tomball area.

Getting in touch with Tom's Quality Comfort Air & Heat is a straightforward and easy process, ensuring that help is always just a phone call away. Their contact information is clear and accessible. You can reach their dedicated team directly at their main phone number or their mobile number. This direct line of communication is a testament to their commitment to being available to their clients whenever a need arises. Their physical address serves as a central hub for their operations and for any in-person inquiries. Having this clear and concise contact information ensures that residents and business owners can quickly connect with a team of professionals ready to assist with any HVAC issue. The accessibility of their team, combined with their proven expertise, provides a sense of security and reliability to the community, knowing that a trusted partner is readily available to handle their most critical comfort systems.

Contact Information:

Address: 22806 Industry Ln, Tomball, TX 77375, USA

Phone: (281) 612-1016

Mobile Phone: +1 281-612-1016

In conclusion, Tom's Quality Comfort Air & Heat is a suitable general contractor for locals in Tomball because they embody the values that matter most to the community: honesty, skill, and a commitment to customer care. In a region where a well-functioning HVAC system is a non-negotiable, having a company that you can count on to be truthful and find the most affordable solution is invaluable. The glowing review from Robby Patterson, who was saved thousands of dollars, is a powerful testament to the company's integrity and expertise. By choosing Tom's Quality Comfort Air & Heat, Texans are not just hiring a contractor; they are partnering with a dependable, expert team that is dedicated to ensuring their comfort and peace of mind. For a company that consistently delivers exceptional service with a focus on affordability and genuine problem-solving, Tom's Quality Comfort Air & Heat is a strong choice for any heating and cooling needs in the Tomball area. The ability to find a technician who is willing to get the job done, no matter how difficult, and to do so with a smile is a rare and valuable asset in the service industry.

Tom's Quality Comfort Air & Heat Services

  • HVAC Contractor

  • A C Repair
  • A C Repairs
  • A C Replacement
  • Ac And Heating
  • Ac Compressor
  • Ac Repair Services
  • Ac Replacement Services
  • Ac System
  • Ac System Repaired
  • Ac Unit
  • Ac Unit Installations
  • Air Conditioner
  • Air Conditioner And Heater
  • Air Conditioner Replaced
  • Air Conditioning And Heating
  • Air Conditioning And Heating Units
  • Air Conditioning Maintenance
  • Air Conditioning Repair
  • All Makes And Models
  • Central Ac
  • Commercial Hvac Installations
  • Commercial Hvac Repairs
  • Commercial Hvac Solutions
  • Commercial Spaces
  • Commercial Systems
  • Complete Hvac Service
  • Comprehensive Hvac Services
  • Comprehensive Hvac Solutions
  • Compressor Replaced
  • Conditioning Repair
  • Cooling System
  • Cost Analysis
  • Custom Homes
  • Customized Solutions
  • Diagnose And Fix
  • Efficient Installations
  • Emergency Service Available
  • Emergency Service Calls
  • Energy Saving Solutions
  • Furnace Repair
  • Furnace Repair Service
  • Furnace Replacement
  • H E A T I N G & C O O L I N G
  • H E A T I N G And C O O L I N G
  • Heat Pump Repair
  • Heat Pump Repairs
  • Heater Problem
  • Heater System
  • Heating & Cooling Solutions
  • Heating And Cooling System
  • Heating Needs
  • Heating Problems
  • Heating Repair
  • Heating Units
  • Home Ac
  • Home Ac Services
  • Hvac & Furnace
  • Hvac Installations
  • Hvac Installations And Repairs
  • Hvac Repair, Replacement, And Maintenance
  • Hvac Replacement
  • Hvac Services In Tomball, Tx
  • Hvac System Installations
  • Installations And Repairs
  • Installations And Replacements
  • Light Commercial
  • Mini Split
  • Need Hvac Repair
  • New Ac
  • New Air Conditioner
  • New Air Conditioning And Heating Systems
  • New Heating System
  • New System
  • Ongoing Maintenance
  • Preventative Hvac Maintenance
  • Proactive Hvac Maintenance
  • Proactive Maintenance
  • Prompt Repairs
  • Quick Repairs
  • Regular Inspections
  • Regular Maintenance
  • Repair All
  • Repair And Replace
  • Repairs And Maintenance
  • Replacement Ac
  • Replacement Parts
  • Residential Air Conditioning
  • Residential And Commercial Hvac Services
  • Residential And Commercial Property
  • Residential Hvac Repair
  • Seamless Installation
  • Servicing And Repairing
  • System Installations
  • Troubleshooting And Diagnosis
  • Unit Installations
  • Upgrading Your Hvac System
  • We Repair All Makes And Models
  • commercial hvac
  • hvac maintenance
  • hvac repair

Tom's Quality Comfort Air & Heat Details

  • From the business

  • Small Business
  • Service options

  • On-site services
  • Online estimates
  • Accessibility

  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Offerings

  • Installation services
  • Repair services
  • Amenities

  • Gender-neutral toilets
  • Crowd

  • LGBTQ+ friendly
  • Parking

  • Free parking lot

Tom's Quality Comfort Air & Heat Location

Tom's Quality Comfort Air & Heat

22806 Industry Ln, Tomball, TX 77375, USA

Tom's Quality Comfort Air & Heat Reviews

An average rating of ★4.8 from 46 user reviews.

pricedheatingwarrantyjobatticdollarsblowerneedsmotorcold

★ 5★ 4★ 3★ 2★ 1

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