Smith & Keene

- 833 Live Oak Dr, Chesapeake, VA 23320

For decades, homeowners across the Hampton Roads area of Virginia have relied on Smith & Keene to keep their essential home systems—plumbing, heating, cooling, and electrical—running flawlessly. Established in 1947, Smith & Keene has built a lasting legacy on a foundation of exceptional service, quality workmanship, and a deep commitment to the local community. They are more than just a plumbing service; they are a full-scale home comfort and utility provider, ensuring that from Williamsburg to Virginia Beach and every city in between, residents have access to reliable, professional expertise.

In the challenging climate of coastal Virginia, where plumbing can be tested by age and weather, and HVAC systems work overtime, having a single, trusted contractor is invaluable. Smith & Keene’s approach is to provide comprehensive care. This means that whether you have a burst pipe in the middle of the night, need a new high-efficiency heat exchanger installed, or require electrical upgrades, their team of certified technicians can handle it. Customer testimonials consistently highlight the professionalism, knowledge, and courtesy of their staff—such as the technician who performed an "amazing" toilet installation job, demonstrating "awesome workmanship," or the HVAC professional who delivered "exceptional service from start to finish" on a heat exchanger replacement.

The company’s dedication to being a dependable, one-stop-shop has allowed them to service over 14,000 homes annually. By maintaining a large, in-house team of qualified employees—not subcontractors—and housing an extensive inventory of parts in their local warehouse, they maximize efficiency and minimize the waiting time for Virginia residents seeking quality service.

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### Location and Accessibility

Smith & Keene is strategically located in Chesapeake, Virginia, positioning them perfectly to dispatch services across the entire Southside and Peninsula of the Hampton Roads region. This central location allows for quick response times throughout their extensive service area, which includes major communities like Virginia Beach, Norfolk, Portsmouth, Suffolk, Newport News, and Williamsburg.

The main office and large warehouse facility are located at:

• Address: 833 Live Oak Dr, Chesapeake, VA 23320, USA

The presence of a sizable local warehouse is a major benefit for Virginia clients. It means the necessary equipment and parts—from water heaters to HVAC components—are often in stock, translating directly into faster repairs and installations for homeowners, which is critical during extreme weather conditions.

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### Services Offered

Smith & Keene offers four core services—plumbing, heating/cooling, electrical, and generators—providing a holistic approach to home comfort and utility management. Their expert teams handle both urgent repairs and complex installations with precision.

#### Plumbing Services

• Water Heater Installation and Repair: Specializing in both traditional tanked water heaters and high-efficiency tankless water heater upgrades.
• Drain Clearing and Sewer Maintenance: Expert analysis and swift action to resolve clogs, blockages, and common drainage issues.
• Fixture and Faucet Services: Repair and replacement of bathroom fixtures, kitchen fixtures, outdoor faucets, and addressing common problems like low water pressure.
• Comprehensive Leak Repair: Diagnosis and repair of leaks in pipes, faucets, and other critical plumbing components.
• Gas Line Repair: Certified technicians for safe and professional repair and installation of home gas lines.
• Toilet Installation and Repair: Installation of new units and reliable fixes for running or leaking toilets.

#### Heating & Cooling (HVAC) Services

• HVAC Installation and Replacement: Full installation of major brands of heating and cooling equipment, including high-efficiency systems, heat pumps, and gas furnaces.
• Emergency and Routine Repair: Quick response for repair needs, ensuring systems are back up and running swiftly to maintain comfort.
• Air Conditioning/Heating System Maintenance: Offering the Signature Service Plan for regularly scheduled inspections to extend equipment life and ensure maximum efficiency.
• Specialized Systems: Installation of Ductless Mini Split Systems for hard-to-cool rooms or home additions, and commercial HVAC services for local businesses.

#### Electrical Services

• Full-Service Residential Electrical: Addressing general home electrical needs, repairs, and ensuring system safety.
• Lighting and Wiring: Upgrades to existing systems and new wiring installations.
• EV Charger Installation: Expert installation of electric vehicle charging stations for modern homes.

#### Generator Services

• Home Standby Generator Installation: Helping homeowners in this storm-prone area find and install the perfect standby generator to ensure continuous power and comfort during outages.

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### Features / Highlights

Choosing a contractor often comes down to reputation, experience, and capability. Smith & Keene’s features ensure a professional, reliable experience for all Virginia customers.

• Generational Trust (Since 1947): With over 75 years of experience serving Hampton Roads, they are a multi-generational company that families have trusted for decades, reflecting immense stability and market authority.
• Full-Time, In-House Team: The company uses only its own qualified technicians and support staff—no subcontractors. This means every service call is handled by a Smith & Keene employee who is held to the company's high standard of excellence and accountability.
• Comprehensive Home Service Provider: As one of the few local companies offering expert services in Plumbing, HVAC, Electrical, and Generators, they simplify home maintenance by allowing customers to use a single, reliable vendor for all major systems.
• Signature Service Plan: An affordable, customized maintenance plan designed to offer regularly scheduled inspections that proactively address minor issues, prevent major breakdowns, and enhance equipment efficiency and lifespan.
• Extensive Local Inventory: Operating a 30,000 square foot warehouse in Chesapeake stocked with thousands of parts and equipment, their buying power and inventory volume translates directly into cost savings and reduced waiting times for customers.
• Dedicated Customer Care: Technicians are consistently praised for their professionalism, punctuality, and commitment to clear communication, ensuring customers are informed and comfortable throughout the entire service process.

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### Contact Information

Smith & Keene’s team is ready to assist with all urgent and scheduled home service needs across the Hampton Roads area.

• Address: 833 Live Oak Dr, Chesapeake, VA 23320, USA
• Primary Phone: (757) 231-7680
• Alternative Contact: +1 757-231-7680

Emergency service is available for urgent situations, though it is important to note that after-hours emergency rates may apply, and priority is often given to critical failures like a complete lack of heating or cooling during extreme temperatures.

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### What is Worth Choosing Smith & Keene

For Virginia residents seeking plumbing and comprehensive home services, choosing Smith & Keene is a decision rooted in reliability and tradition. It is worth choosing them because of their proven, multi-faceted expertise. Instead of managing the schedules and standards of three different companies for your plumbing, AC, and electrical needs, you receive a seamless experience from one organization that has upheld its standard of quality since 1947. This unified approach is especially valuable in a state where homes can range from historic properties with unique plumbing challenges to modern construction requiring complex electrical and HVAC integration.

The dedication of their team members, as exemplified by glowing customer reviews, ensures not just a technical fix, but a truly professional customer experience. They minimize stress by having the necessary parts and equipment readily available in their local Chesapeake warehouse, drastically reducing downtime that can often be exacerbated by supply chain delays. Ultimately, Smith & Keene offers peace of mind—you get the convenience of a modern, multi-service provider backed by the trustworthiness and accountability of a nearly eight-decade-old Virginia business.

Smith & Keene

833 Live Oak Dr, Chesapeake, VA 23320, USA