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Price Refrigeration & A/C Service ico

Price Refrigeration & A/C Service
- 3979 US-17, Murrells Inlet, SC 29576

Air conditioning contractor, Heating contractor ★4.0

3979 US-17, Murrells Inlet, SC 29576, USA

4.0
This company does not stand behind their service. Put me in a bind. Left me out to hang on emergency call request. No show! I requested a service call to replace a light and to conduct a general maintenance on our cooler as we do with our heating and air each year. The first call, I put in a request to come out and fix a light that had gone out and for them to conduct a general maintenance on the cooler. There were no problems with the cooler just needed an general maintenance on it and cleaning. The light was repaired but the general maintenance was not conducted. So I called a second time to request the general maintenance and ask why it was not done the first time I requested it. I was informed that the request for service was not on the work order. I had to call back and request for the service tech to come back and conduct the general service on the Beverage Aire machine. It was working fine in that it was cooling very well just needed maintenance and general check up. After the service tech left from cleaning coils and servicing the cooler, a couple hours later the machine began to stop cooling. I texted the next day pursuit to the companies recording and requested for a tech to come back out. I received a text indicating they were waiting on approval. I called their office and the receptionist indicated the company could not assist us until some quote was approved. The quote was for replacement seals around the openings and for a valve for the coolant. I indicated to her we had an emergency in that the machine had stopped working after the cleaning and service and we were needing the tech to return which again she indicated they were trying to get approval for the job first. I was not sure why they needed approval for a separate situation. My question to her was why did they need approval for a quote, when this was a separate issue based on the service call. Putting seals around the door and maybe even replacing a valve would not get the cooler cooling again. I asked if they had insurance since our product in the cooler had now gone bad. She indicated it was my responsibility. I indicated that the cooler was working fine before their tech had completed his service call.She abruptly stated I needed to find another company and hung up. So much for customer service. I guess they don't need my business. So I called another refrigeration company. - MegaFitness Gym
Price Refrigeration & A/C Service Overview Photos Intro Services Detail Location Reviews

Price Refrigeration & A/C Service Photos

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Price Refrigeration & A/C Service Introduce

In the vibrant coastal communities of South Carolina, particularly for businesses in Murrells Inlet, a reliable and efficient refrigeration and HVAC system is a critical component of daily operations. For restaurants, bars, and other commercial establishments, a system failure can lead to significant financial loss, customer dissatisfaction, and a major headache. Navigating the world of commercial refrigeration and HVAC can be complex, and finding a service provider that understands these specific needs is essential. Price Refrigeration & A/C Service is a contractor that specializes in these crucial services for the local commercial market. As a business, they focus on providing comprehensive solutions for refrigeration systems and HVAC, from routine maintenance to emergency repairs and new installations. They understand that a commercial environment has different demands than a residential one, requiring specialized knowledge and equipment. Their services are tailored to meet these unique needs, with offerings that include commercial kitchen solutions, ice machine repair, and refrigeration system maintenance. They aim to be a go-to partner for businesses that rely on their heating, cooling, and refrigeration systems to operate smoothly. The company's focus on "repair services" indicates that they are equipped to handle a variety of issues with existing systems. They work with equipment like heat pumps and split systems and provide maintenance programs designed to prevent unexpected breakdowns and extend the life of valuable commercial equipment. Their commitment to offering a service for commercial kitchens and refrigeration speaks to their specialized market niche. They are a business that understands the specific challenges of the food and beverage industry and are prepared to address them with their focused services. For any business owner in Murrells Inlet, having a reliable contractor to turn to for these critical services is invaluable for maintaining profitability and ensuring operational continuity.

In the fast-paced world of commercial operations, an HVAC or refrigeration issue is not just an inconvenience—it's an emergency. Price Refrigeration & A/C Service offers a variety of services designed to address these critical needs. They work with a range of systems, including A/C, heat pumps, and specialized refrigeration units. Their offerings include "Repairs And Installation," which provides a complete solution for both broken equipment and new system needs. They also offer "Preventive Maintenance Programs," which are essential for commercial businesses to avoid costly and disruptive breakdowns. These programs help to ensure that equipment is running at peak efficiency, which can lead to lower energy costs and a longer lifespan for the units. They also provide specialized services like "Ice Machine Repair" and "Machine Cleaning," which are crucial for businesses in the food and hospitality industries. The company's focus on these specific commercial needs shows their dedication to their target market. They understand that a business owner’s time is valuable, and they aim to provide a service that is both effective and efficient. They work to be a reliable partner for their clients, providing the necessary services to keep their operations running smoothly. They are a local business, which allows them to be more responsive to the needs of the Murrells Inlet community. The provided information highlights their expertise in areas like "Commercial Kitchen" and "Refrigeration Systems," which are key components of many businesses in the area. This specialization is a significant asset for any business owner looking for a contractor with a deep understanding of their specific equipment and operational needs.

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Located in Murrells Inlet, South Carolina, Price Refrigeration & A/C Service operates from its address at 3979 US-17, Murrells Inlet, SC 29576, USA. This central location provides them with a strategic position to serve the commercial needs of Murrells Inlet and the surrounding areas. Being situated on a major road like US-17 allows for easy access and efficient dispatching of their service teams to various business locations. This local presence is designed to provide responsive service to the commercial clients they serve.

For service requests or to discuss your specific commercial needs, you can contact Price Refrigeration & A/C Service by phone. They can be reached at their primary number, (843) 651-3792, or their mobile number, +1 843-651-3792. The availability of both a landline and a mobile number is intended to provide multiple channels for communication. For commercial clients, who often operate outside of standard business hours, a direct line of communication is essential. The provided information mentions an "Hour Emergency Service Contact," which suggests they aim to be available for critical business needs, although the details of this service may need to be confirmed directly with the company. While some customer experiences have raised concerns about communication and responsiveness, the company's stated goal of providing emergency service for commercial clients highlights their understanding of the critical nature of their work. They are a local business with a focus on serving the Murrells Inlet business community, and their accessibility is a key part of their service model.

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As a specialized contractor for commercial clients, Price Refrigeration & A/C Service offers a variety of services focused on the unique needs of businesses. Their expertise lies in the maintenance, repair, and installation of HVAC and refrigeration systems.

  • A/C and Heating Services: They provide comprehensive services for HVAC systems, including A/C, heat pumps, and split systems. Their services cover both "Repairs And Installation."
  • Commercial Refrigeration: A key area of their expertise is commercial refrigeration. They offer services for refrigeration systems, including maintenance, repairs, and installation. This is a critical service for restaurants, bars, and other businesses that rely on cold storage.
  • Ice Machine Services: They provide specialized services for ice machines, which are vital for many commercial operations. These services include "Ice Machine Repair" and "Machine Cleaning" and "Machine Maintenance."
  • Preventive Maintenance Programs: The company offers preventative maintenance programs to help businesses avoid unexpected breakdowns and ensure their equipment is running at peak efficiency. This proactive approach is essential for commercial settings.
  • Commercial Kitchen Solutions: Their services extend to general commercial kitchen needs, demonstrating their broad expertise in this specific industry.
  • Emergency Service: The information mentions an "Hour Emergency Service Contact," which suggests they are available for critical issues that arise outside of regular business hours.

It's important to note that the provided customer reviews indicate significant issues with service, communication, and responsiveness. The reviews describe situations where a maintenance request was not fulfilled, a repair allegedly led to a subsequent problem, and communication was poor. One review highlights a scenario where a customer's cooler stopped working after a service call, and the company reportedly refused to address the issue without additional payment, claiming no warranty. Another review details a lack of returned calls, a technician who allegedly misdiagnosed a problem, and a subsequent refusal to provide a no-cost resolution, even though the initial service did not fix the issue. These accounts raise concerns about their customer service and business practices. For a business seeking a reliable and dependable partner, these are serious red flags that warrant careful consideration. The reviews suggest a lack of accountability and a focus on charging for new service calls rather than ensuring the original problem is resolved. In the service industry, a company's reputation and its ability to stand behind its work are paramount. These specific customer experiences, as described in the provided reviews, indicate that these may be significant areas of concern for Price Refrigeration & A/C Service. For a business owner, the financial and operational risks of a system failure are high, and a service provider's unreliability can compound these problems. The reviews point to a business relationship that could be strained by poor communication and a lack of follow-up on critical issues. Therefore, while the company specializes in commercial services, the documented customer experiences should be a major part of the decision-making process for any potential client.

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When choosing a contractor for critical commercial equipment, there are certain features and qualities that are non-negotiable. While Price Refrigeration & A/C Service specializes in a niche, the customer reviews provided shed light on a number of significant issues.

  • Specialization in Commercial Refrigeration: The company's focus on commercial refrigeration and kitchen equipment is a clear feature. This specialization means they have the knowledge and tools to work with the specific systems used in the food and beverage industry.
  • Focus on Repairs and Installation: They offer a range of services from repair to installation, suggesting they can be a single point of contact for a business's HVAC and refrigeration needs.
  • Preventative Maintenance Programs: The offering of maintenance programs is a positive feature for any commercial client looking to avoid unexpected system failures and extend the life of their equipment.

However, the provided reviews highlight a number of potential concerns that could be considered negative highlights or a warning to potential customers. These include a perceived lack of accountability, poor communication, a refusal to honor a service call or warranty, and a general feeling of being "ripped off" by a business that prioritizes new charges over resolving existing problems. The reviews suggest a disconnect between the company's stated offerings and the actual customer experience. For example, the claim of "emergency service" is contradicted by a customer being left "out to hang on emergency call request." The reviews also point to issues with technicians who may not be thoroughly diagnosing problems, and an office staff that is allegedly "cold in answering" and "abruptly stated I needed to find another company and hung up." In a service industry, this type of feedback is extremely serious. It suggests a business model that may not be sustainable or customer-focused in the long term. A business's reputation is everything, and these reviews indicate a significant reputational risk for any company considering their services. A business owner who needs a reliable partner cannot afford to work with a company that may leave them in a bind or charge them for a service that doesn't fix the problem. The trust and dependability that are so crucial in the commercial service industry appear to be absent in these specific customer interactions.

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For commercial service requests or to inquire about their offerings, you can contact Price Refrigeration & A/C Service using the following information:

Address: 3979 US-17, Murrells Inlet, SC 29576, USA

Phone: (843) 651-3792

Mobile Phone: +1 843-651-3792

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Choosing a contractor for your commercial HVAC and refrigeration needs is a high-stakes decision that directly impacts your business’s profitability and operational stability. While Price Refrigeration & A/C Service specializes in these critical areas, the provided customer reviews raise serious questions about the quality of their service and their commitment to customer satisfaction. The accounts of poor communication, unfulfilled service requests, and a perceived lack of accountability are significant concerns for any business owner. In the commercial world, a contractor's reliability is as important as their technical skill. The reviews suggest that a business could be left in a difficult situation, with a broken machine and no recourse. For a company that relies on its coolers and freezers to function, this level of unreliability could lead to financial hardship. While a single bad review can happen to any company, these accounts describe a pattern of behavior that includes a technician allegedly misdiagnosing a problem, and a subsequent refusal to resolve it without additional payment. This kind of "shady business" and "rip off" culture, as described by a customer, is a major red flag. Ultimately, while Price Refrigeration & A/C Service may offer specialized services, the documented customer experiences are worth considering. A business owner must decide if the potential benefits of their specialization outweigh the risks of poor customer service and a lack of accountability. In an industry where trust is paramount, the provided reviews suggest that this company may not be the most dependable choice for a business in Murrells Inlet.

Price Refrigeration & A/C Service Services

  • Air Conditioning Contractor

  • A/C
  • Commercial Kitchen
  • Heat Pump
  • Heating & Cooling
  • Hour Emergency Service Contact
  • Hvac Systems
  • Ice Machine Repair
  • Machine Cleaning
  • Machine Maintenance
  • Preventive Maintenance Programs
  • Refrigeration Maintenance
  • Refrigeration Systems
  • Repairs And Installation
  • Split Systems

Price Refrigeration & A/C Service Details

  • Offerings

  • Repair services

Price Refrigeration & A/C Service Location

Price Refrigeration & A/C Service

3979 US-17, Murrells Inlet, SC 29576, USA

Price Refrigeration & A/C Service Reviews

An average rating of ★4.6 from 26 user reviews.

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