Piedmont Mechanical Contractor: Your Local HVAC Experts in Georgia

Piedmont Mechanical Contractor Photos

Piedmont Mechanical Contractor Picture 1

Piedmont Mechanical Contractor Picture 2

Piedmont Mechanical Contractor Picture 3

Piedmont Mechanical Contractor Picture 4

Piedmont Mechanical Contractor Picture 5

Piedmont Mechanical Contractor Picture 6

Piedmont Mechanical Contractor Picture 7

Piedmont Mechanical Contractor Picture 8

Piedmont Mechanical Contractor Picture 9

Piedmont Mechanical Contractor Picture 10

Piedmont Mechanical Contractor Introduce

When the heat and humidity of a Georgia summer are at their peak, or a sudden cold spell makes your home uncomfortable, a reliable and efficient HVAC system is crucial. While you may be searching for a “general contractor” to handle various home improvement projects, when it comes to the highly specialized and technical world of heating and air conditioning, you need a dedicated expert. Piedmont Mechanical Contractor is a local business that focuses on providing essential air conditioning and HVAC services to the Loganville community and surrounding areas. Their core mission is to help homeowners maintain a comfortable living environment by offering professional repair and maintenance solutions for their HVAC systems. They understand the importance of a properly functioning system and strive to address issues with a focused and professional approach.

Piedmont Mechanical Contractor has a reputation for being a company that can diagnose and resolve complex HVAC issues, often those that have stumped other professionals. Their technicians are trained to look beyond the surface, identifying the root cause of a problem to provide a lasting solution. For many homeowners, a frustrating, long-standing issue can be a major source of stress, and a company that can offer a clear diagnosis and a straightforward path to repair is a valuable asset. While experiences can vary, the goal of Piedmont Mechanical Contractor is to provide a service that is both effective and honest. They aim to deliver a solution that is in the best interest of the customer, preventing unnecessary and costly full system replacements when a simpler repair is all that’s needed. This commitment to technical expertise and providing factual information is a key part of their business model.

Piedmont Mechanical Contractor is located at 190 Old Loganville Rd SW, Loganville, GA 30052, USA. This location places them in a position to serve the local Loganville community and its neighbors, allowing for a timely response to service calls. The business's primary service model is to provide on-site services, meaning their technicians come directly to your home to address your HVAC needs. This approach is designed for your convenience, saving you the trouble of transporting equipment or dealing with off-site diagnostics. While the company's accessibility from its central location is a benefit, they rely on a communication system to manage appointments and keep customers informed. Text updates and phone calls are used to provide appointment windows and arrival times for their technicians, which helps manage expectations and allows homeowners to plan their day accordingly. Their focus is on the practical aspects of getting a technician to your home and getting the job done, a straightforward approach to customer service.

The services offered by Piedmont Mechanical Contractor are specific and centered around the core needs of air conditioning and HVAC systems. They provide a concise list of offerings to ensure they are highly specialized in their field. Their services include:

A/C system maintenance and repair
HVAC system maintenance and repair
Repair services for existing systems

While the business focuses on a limited range of services, there are several features and highlights that are worth noting when considering them for your HVAC needs:

A focus on repair and maintenance, which can be a cost-effective alternative to full system replacement.
Technicians who are skilled at diagnosing complex and long-standing HVAC issues that other companies may miss.
A direct and factual approach to service, aiming to provide clear information and effective solutions.
The use of text message updates to keep customers informed about their appointment status and technician's arrival.
Service appointments are scheduled in advance, allowing homeowners to prepare for the visit.

For service requests, appointments, or general inquiries, you can reach Piedmont Mechanical Contractor using the following contact information:

Address: 190 Old Loganville Rd SW, Loganville, GA 30052, USA
Phone: (770) 266-4040

What is worth choosing about Piedmont Mechanical Contractor, despite the mixed customer experiences that are common in service industries, is their potential for providing a solution where others have failed. When you’re faced with a persistent HVAC problem that has gone undiagnosed by multiple companies, a team that is known for its diagnostic skills can be a significant advantage. The story of Shane, the technician who quickly identified a long-standing coil leak that three other companies missed, is a testament to this specialized expertise. This can save you thousands of dollars and a great deal of stress, preventing you from prematurely replacing an entire system. While communication and scheduling issues can be a challenge, the core of their value proposition lies in the technical ability to get to the heart of the problem. For homeowners in the Georgia region who are grappling with a complex or mysterious HVAC issue, Piedmont Mechanical Contractor may be the right choice for a second opinion. They offer a straightforward repair service that, when successful, can be a highly efficient and cost-effective solution. In the end, choosing them means putting your trust in their technical knowledge to provide a factual and effective fix for your air conditioning or HVAC problem.

Piedmont Mechanical Contractor Services

Air Conditioning Contractor
A/C system maintenance
A/C system repair
HVAC system maintenance
HVAC system repair

Piedmont Mechanical Contractor Details

Offerings
Repair services

Piedmont Mechanical Contractor Location

Piedmont Mechanical Contractor

Georgia Gwinnett County Loganville Old Loganville Road Southwest

190 Old Loganville Rd SW, Loganville, GA 30052, USA

Piedmont Mechanical Contractor Reviews

An average rating of ★3.8 from 707 user reviews.

callhome warrantyworkfreoncheckzeroreportfraudout of pocketevaporator coil

★ 5★ 4★ 3★ 2★ 1

After reading some of the one-star reviews, I was initially hesitant about the home warranty company using Piedmont Mechanical. However, my experience has been outstanding. Shane, the service technician, quickly diagnosed a long-standing issue—a leak in the coil that was causing freon loss and preventing the AC from cooling properly. This problem had persisted for years and went undetected by three other HVAC companies. One even quoted me $7,000–$8,000 for a full system replacement. In reality, I only needed a new coil, which the warranty company is covering. My total out-of-pocket cost? Just $100.Shane was courteous, professional, and honest throughout the entire visit. Communication was seamless—text updates kept me informed about the appointment window and Shane’s arrival time. Based on this experience, especially the exceptional service from Shane, I highly recommend Piedmont Mechanical.
Aug 04, 2025 · Mike
I am deeply dissatisfied with the level of service received from Piedmont Mechanical Contractors and feel compelled to share my experience so others can proceed with caution. I placed a service request on Friday, July 25th, and was given an appointment for Monday, July 28th. I rearranged my work schedule to be home for this visit. The technician, Tony, arrived around 2:20 PM and immediately commented, “It feels fine in here,” before I had the opportunity to explain the issue. When I attempted to go over the problem and offer him protective shoe covers, he spoke over me and appeared uninterested in listening. Tony briefly checked the thermostat, then went outside for 20–30 minutes. When he returned, he simply said, “I’ll be back in 15–20 minutes,” and left without further explanation. Eventually, I heard him working outside and noticed the system was up and running again. I asked what the issue had been, but he was dismissive and offered no real explanation. Unfortunately, late Tuesday night or early Wednesday morning (July 30th), the system stopped working again. I submitted a recall request through American Home Shield at 1:00 AM and was given an appointment for August 1st. Given the heat advisory in our area and the fact that children are in the home, I contacted Piedmont Mechanical to request an earlier appointment. The young woman who answered the phone was rude, unprofessional, and completely lacking empathy. Her response was that Friday was the earliest available unless there was a cancellation. Fast forward to Friday, August 1st, and Tony once again arrived at my home—this time around 10:30 AM. He mentioned something about a power surge, wiring issues, and needing to order parts, while briefly flashing a few photos on his phone. He said someone would contact me, and suggested I buy a portable air conditioner, noting, “It’s not supposed to be that hot outside.” This was completely dismissive of the fact that our home had been 90–94 degrees, and we were forced to live downstairs with a fan to stay cool.I also asked about installing a new thermostat that required a C wire. He glanced at it and said I didn’t have one, then brushed off my questions when I asked for clarification. When I mentioned that an adapter might be an option, he replied, “Yeah, that’s it,” and walked away without explaining further. Before he left, I asked what the next steps would be. He said someone would follow up. I called the office again—no answer, just a text prompt—so I called back and spoke to the same unempathetic receptionist. I was trying to proactively request an early appointment once the parts were approved, but she stated that Tony had not submitted any notes or documentation. I then realized that I had never received an invoice or diagnosis from the initial service call on July 28th. She insisted I had, but after I told her I had checked all possible sources, she finally emailed the invoice—but it was only from the August 1st visit and listed just “AHS recall.” Only after pressing further did she send the original July 28th invoice. Frustrated, I contacted AHS again and eventually reached someone in their escalations department, hoping to have a different contractor assigned. This entire ordeal has been exhausting, unacceptable, and unprofessional from start to finish. The lack of customer service, technical transparency, and basic human empathy is deeply disappointing. I highly recommend doing thorough research before accepting any contractor through your home warranty provider—and if you’re assigned Piedmont Mechanical, consider requesting a reassignment immediately.**** Update – Aug 2, 2025 ****AHS denied coverage without a clear diagnosis from Piedmont. I had to call to find out what the tech claimed. Now getting a free second opinion. Unfair that another company may need to fix what Piedmont messed up.
Aug 02, 2025 · Toya McDonald
By far the worst and most unprofessional company I have ever dealt with. My condenser fan stopped spinning. Condenser made a loud buzzing noise. American Home Shield contacted Piedmont Mechanical.Cory or Cody came on a Tuesday, and after an hour told me that my condenser was not working because the fan had a small crack. Piedmont then told me that they had to special order a new fan and it wasn’t going to arrive until Thursday. So they scheduled service on Friday. So I went without A/C for almost a week.My family business is General Contracting and in the 18 years that I’ve been doing this, I have NEVER heard nor seen a condenser not work because of a cracked fan. ALSO, luckily, I went to check on my A/C system and found out that the technician had left the thermostat on, so the condenser kept running without a working fan. If I had not turned it off in time, the compressor surely would have overheated and burnt out.I was contacted by FIONA, who was the rudest desk peon I have ever spoken to. I told her that I think the issue was with the condenser motor and asked her to have a motor ordered along with the fan. She responded with, “so do you want us to order the fan or not?” Clearly the woman is incompetent.After several days of trying to get a tracking number for the fan and constantly being denied, SHANE called and said that the fan was delayed and wasn’t arriving until Friday. He lied and said I wasn’t on the schedule for Friday when I was told I was on schedule for service since Tuesday. He rescheduled me for MONDAY and was very rude (began yelling at my wife on the phone) and tried to be condescending.I contacted my own mechanical contractor and guess what? The motor was the problem! I bought and changed the motor and now I have working A/C again.I’m also canceling my American Home Shield warranty company as they were most unhelpful and would not return my service fee when no service was provided.
Jun 18, 2025 · Jefferey
American Home shield sent this company out last year for my air conditioner and I was told that there was a leak and supposedly they fixed the leak. Here we are a year later with the exact same problem that was not fixed like they said a year ago. Somehow this year the they come back and say there’s physical damage to the AC coil when they were the last ones to touch it. Just a big mess in this Georgia heat.
Aug 20, 2025 · Tamika Edmond
Tony is a great technician, ask for him . He did my heating system last year and this year was AC unit ..He explains in details what is wrong. Also suggest other things to keep it maintained thanks Tony. Chris is not a nice person, he has no understanding at all. He calls to argue with you so disrespectful. He needs to learn customer service etiquette. It’s a business. He needs to learn how to respect people feelings or maybe take some classes for professionalism.
Aug 04, 2025 · Marcelle Windley