Peterman Brothers Heating Cooling Plumbing

- 677 Commerce Parkway West Dr, Greenwood, IN 46143

In Central Indiana, where home comfort and functionality rely heavily on well-maintained plumbing, heating, and electrical systems, local residents need a contractor that offers more than a single specialty. For over three decades, Peterman Brothers Heating Cooling Plumbing has filled this crucial role, establishing themselves as a premier, full-service residential provider based in Greenwood. They are not just experts in plumbing; they are a multi-trade powerhouse offering comprehensive solutions that ensure your entire home operates smoothly, safely, and efficiently.

Founded in 1986 by Pete Peterman in Beech Grove, this family-owned and operated business has grown into one of the Midwest's most prominent residential service providers, now led by the second generation. Their commitment extends beyond simple repairs—it’s about delivering total home comfort and security. Whether you are dealing with a burst pipe, a malfunctioning furnace on a cold Indiana night, or an outdated electrical panel, Peterman Brothers offers a certified solution.

Their approach to service is highly professional and focused on the customer experience. One preferred customer happily shared, "Jacob was Awesome. Easy to talk to and he explained what needed to be done. He also listened to what we wanted done! I am proud of the fact also, that we have paid such a small fee for the last two years to remain a preferred customer of Peterman Brothers." This highlight speaks to the value of their maintenance programs and the quality of their technicians, who are praised for being knowledgeable, courteous, and transparent in their communication.

However, as with any large contractor handling complex projects, customer experiences can vary. While many customers report overwhelmingly positive interactions, particularly with their prompt service and technician expertise, some reviews indicate challenges with project aftermath, scheduling, and diagnostic accuracy on large-scale jobs. For example, a customer noted significant property damage during a neighbor’s yard work, stating, “The cleanup is equally as important as the demolition.” The company is generally responsive to feedback, but prospective clients should be aware of the full scope of their reputation—a large volume of highly positive service-call reviews balanced by some complex project concerns.

Peterman Brothers operates from its headquarters in Greenwood, Indiana, strategically positioning them to serve the Greater Indianapolis area and beyond. This central location in Johnson County allows them to efficiently dispatch their large team of skilled technicians across multiple cities and counties.

The primary location details are:

• Address: 677 Commerce Parkway West Dr, Greenwood, IN 46143, USA

They maintain a broad service area throughout Central Indiana, including key locations such as Greenwood, Indianapolis, Columbus, Lafayette, Muncie, Bloomington, and Fort Wayne. Their operational hours are convenient for busy homeowners, and they ensure that essential services are always available when crises hit.

• Standard Weekday Hours: Monday – Friday: 7:00 a.m. to 8:00 p.m.
• Weekend Hours: Saturday – Sunday: 8:00 a.m. to 5:00 p.m.
• Emergency Availability: They are widely known for offering 24/7 emergency service, ensuring that critical plumbing, heating, or cooling issues are addressed immediately, day or night.

Peterman Brothers offers a robust and comprehensive service portfolio spanning four critical home systems: Plumbing, HVAC, Drains, and Electrical. This broad range of capabilities makes them a true one-stop-shop for total home maintenance and repair.

Plumbing and Water Systems:

• Water Heater Services: Installation, repair, and replacement of both tanked (e.g., State) and tankless (e.g., Navien) water heaters.
• Pipe Repair and Replacement: Plumbing leak detection and repair, burst pipe repair, and full repiping services (Replacing Old Pipes).
• Drain and Sewer: Professional drain cleaning, Hydro Jetting, sewer line repair, and advanced Trenchless Sewer Repairs.
• Fixtures and Appliances: Faucet and shower installation/repair (e.g., Delta), toilet repair and installation (e.g., American Standard, Kohler, Mansfield), and garbage disposal installation/repair (e.g., Insinkerator).
• Pumps and Filtration: Sump pump service/installation (e.g., Zoeller, PHCC), sewage pump service, water treatment/filtration system installation and repair, and water softener repair/installation (e.g., Sterling, Watco).
• Gas and Remodeling: Gas line installation and repair, and complete kitchen and bathroom plumbing for remodeling projects.

HVAC (Heating, Cooling, Air Quality):

• Heating: Furnace installation, repair, and maintenance for all makes and models; Heat Pump installation and repairs; Geothermal Heating Systems.
• Cooling: A/C system maintenance, repair, and installation; Ductless Mini Split installations and repairs.
• Air Quality: HVAC duct and vent cleaning/installation/repair; Whole Home Humidifier/Dehumidifier installation; UV Air Purifier installation and repair (e.g., RGF, Respicaire).
• Other: Thermostat installation and repair (e.g., Ecobee, Honeywell), and Blown-In Attic Insulation for home performance service.

Electrical Services:

• Electrical inspections, outlet and switch installation/repair, and wiring installation/repair.
• Electrical panel repair, replacement, and upgrading (e.g., Eaton Electrical Panel).
• Installation of lighting, ceiling fans, and outdoor lighting.
• Specialty services including Electric car charger installation and Cummins Generator installation.

Peterman Brothers’ strong presence in the Indiana home services market is attributed to several key operational and customer service highlights:

• Full-Spectrum Home Services: As a leading "Plumber," "HVAC Contractor," and "Electrician," they provide the convenience of a single, accountable provider for nearly all major residential system needs—a significant benefit for Indiana homeowners juggling multiple contractors.
• 100% Satisfaction Guarantee: They back their work with a 100% satisfaction guarantee on all services, committing to resolving any issues until the customer is satisfied.
• The Peterman Protection Plan: They offer a popular preferred customer maintenance program that provides members with annual maintenance checks for a small fee, often including discounted service call rates, ensuring systems remain efficient and problems are caught early.
• Professional and Trained Technicians: Technicians are certified, bonded, and insured. Reviews frequently highlight their professionalism, knowledge, and use of shoe covers to respect the customer's home.
• Community Commitment (Peterman Cares): They run the Peterman Cares program, which donates and installs essential home equipment (HVAC, water heaters, etc.) for families facing unplanned hardship in the Indianapolis area, demonstrating a strong commitment to giving back to the communities they serve.
• Transparency and Options: Customers are generally provided with detailed explanations of the required work, often accompanied by photos and multiple repair options, allowing the homeowner to make an informed choice.
• Inclusive Environment: They are an officially recognized LGBTQ+ friendly service provider.

For immediate service, a comprehensive project quote, or to enroll in their maintenance plan, Indiana customers can utilize the following contact channels:

• Headquarters Address: 677 Commerce Parkway West Dr, Greenwood, IN 46143, USA
• Main Phone Number: (317) 647-1627
• Mobile Phone (Direct Contact): +1 317-647-1627
• Emergency Services: Available 24 hours a day, 7 days a week for urgent plumbing, heating, and cooling failures.

Choosing Peterman Brothers is choosing the convenience and expertise of a deeply experienced, multi-faceted home services firm that has been trusted by Indiana families since 1986. Their greatest value lies in the breadth of their services—the ability to call one reliable company for a plumbing leak, a dead furnace, or an electrical wiring issue eliminates the hassle of vetting and coordinating multiple specialist contractors.

For residents of Greenwood and the surrounding Indianapolis area, the Peterman Protection Plan is particularly worth choosing. The small annual fee provides peace of mind through regular maintenance, dramatically reducing the likelihood of catastrophic failure and ensuring priority service. Customers like the one who praised Jacob highlight the benefit of having a knowledgeable professional who not only fixes the problem but takes the time to listen and explain the necessary steps.

While the scale of their operations means they handle many complex jobs that may occasionally result in logistical issues, their large team of NATE-certified technicians, combined with their 100% satisfaction guarantee and 24/7 emergency response, positions them as a highly capable and dependable choice for virtually any residential plumbing, HVAC, or electrical need. For those seeking comprehensive, guaranteed service from a family-owned company that invests back into the community, Peterman Brothers offers a compelling and trusted solution.

Peterman Brothers Heating Cooling Plumbing

677 Commerce Parkway West Dr, Greenwood, IN 46143, USA