Johnstone Supply Photos








Johnstone Supply Introduce
For HVAC and refrigeration professionals in Florida, having a reliable and well-stocked supplier is critical to the success of their business. The intense heat and humidity of the Gainesville area mean that air conditioning systems are constantly under stress, requiring a steady supply of quality parts for repairs, maintenance, and new installations. This is where Johnstone Supply, a leading name in the HVAC industry, plays a crucial role. Located right in the heart of Gainesville, this location is designed to be a dedicated resource for licensed contractors, providing the equipment and parts needed to keep the community cool and comfortable.
Johnstone Supply operates on a business-to-business model, focusing on the needs of professional contractors. They are known for their extensive inventory, often with access to over 75,000 different products from a large network of distribution centers. This makes them a go-to destination for professionals who need to quickly find specific parts, from large air conditioning systems to small, essential components. They also offer a variety of services designed to support the contractor, such as training and technical support, aiming to be a business partner rather than just a supply house.
However, as with any business that caters to a specific professional audience, their policies can sometimes be a point of friction for others. The reviews provided highlight this business model's exclusive nature. One customer, a licensed professional who did not have an account, was frustrated when they were unable to purchase a simple cleaning liquid, while another customer, a local homeowner, expressed disappointment at being refused service. These experiences point to the fact that Johnstone Supply's primary focus is on serving established, licensed contractors with accounts. While this may be a drawback for the do-it-yourself homeowner, it ensures that professional clients can get in and out quickly, with the assurance that the parts and products they purchase are handled with a high degree of technical knowledge. The company's focus on the professional trade allows them to provide specialized service and support that is tailored to the unique needs of the HVAC industry.
In the following sections, we will delve into the specifics of Johnstone Supply in Gainesville, including their location, the services and offerings they provide, and the key features that make them a valuable resource for HVAC contractors in the area. We will also address why their specific business model, while sometimes a point of contention for individual customers, is a benefit to the professional community.
Johnstone Supply is located at 2303 NE 27th Ave, Gainesville, FL 32609, USA. This location is conveniently situated to serve the professional HVAC and refrigeration community in Gainesville and the surrounding North Central Florida region. The central location provides easy access for contractors who are often on the move, allowing them to quickly pick up parts and equipment needed for a job.
Accessibility is a key feature of this location, and the company is committed to ensuring a welcoming environment for its professional clientele. They provide a wheelchair accessible entrance and a wheelchair accessible parking lot. This thoughtful provision ensures that every contractor, regardless of mobility, can access the supplies they need to get their work done. This commitment to physical accessibility is a practical benefit for their professional partners, allowing for a smooth and efficient process when picking up orders.
The local presence of Johnstone Supply in Gainesville is a significant advantage for the HVAC community. It means that professionals have a nearby, reliable source for parts and systems, reducing downtime on a job site and ensuring they can provide timely service to their own customers. The proximity of the store and its commitment to providing easy access make it a valuable hub for the local HVAC trade.
Services Offered by Johnstone Supply:
- Heating equipment supply: Providing a wide range of heating systems and components.
- Air conditioning system supply: Offering a comprehensive inventory of air conditioning units, parts, and accessories.
- Repair services: Supplying the necessary parts and equipment for professional repairs.
- Training: The company often provides training opportunities and resources for HVAC professionals to enhance their skills.
- Online Ordering: While not all locations may offer it, many Johnstone Supply locations offer online ordering for account holders to streamline the purchasing process.
Features and Highlights of Johnstone Supply:
- Wheelchair accessible entrance: A commitment to inclusivity for all customers.
- Wheelchair accessible parking lot: Ensures convenient access for all.
- Specialization for Contractors: The business is a dedicated wholesale supplier for licensed HVAC professionals, providing a focused inventory and technical support.
- Extensive Inventory: Known for having a wide range of products available, including popular brands like Goodman and Mitsubishi.
- Knowledgeable Staff: Customer reviews often praise the staff for being knowledgeable and helpful, with a deep understanding of the HVAC industry.
- Business Partner Approach: Johnstone Supply aims to be more than just a store, offering resources and support to help contractors grow their own businesses.
Contact Information for Johnstone Supply:
Address: 2303 NE 27th Ave, Gainesville, FL 32609, USA
Phone: (352) 378-2430
What is worth choosing Johnstone Supply:
For a licensed HVAC or refrigeration contractor in Gainesville, Johnstone Supply is an excellent choice and a vital resource. The primary reason is their business model, which is entirely focused on serving the professional trade. This specialization means that the store's inventory, staff expertise, and operational flow are all optimized to meet the specific needs of a contractor. Unlike big-box home improvement stores that cater to a broad audience, Johnstone Supply offers a curated selection of professional-grade parts and equipment. This focus ensures that professionals can get what they need quickly and efficiently, reducing the time spent on a job and increasing productivity.
The positive reviews from the professional community, which highlight the knowledgeable staff and the extensive inventory, confirm this value proposition. Furthermore, the company's commitment to providing a "free second opinion" on a system is a strong selling point for their professional clients. While the exclusive nature of their business may be frustrating for a homeowner, it is precisely this quality that makes them so valuable to the professionals who keep Florida's homes and businesses running. For any contractor seeking a reliable and well-stocked supply house with expert support, Johnstone Supply is a highly recommended partner.
Johnstone Supply Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Johnstone Supply Location
Johnstone Supply
2303 NE 27th Ave, Gainesville, FL 32609, USA
Johnstone Supply Reviews
I drive one hour to get cleaning liquid for the AC. I have the license. I just don’t have a set of account with them and they say you they cannot sell it to me because I don’t have account with them. I understand if Freon or AC or motor I need the account for the but buying the liquid that’s stupid
Apr 15, 2025 · Chetan PatelYou lost my business. Only see to contractors, to bad, local business lost to an online order that won't refuse doing business with a local homeowner. Such a pity this good ole boys club for parts still exists.
Oct 01, 2024 · B K (BK)Very polite and down to earth people. Great service would very much recommend
Dec 11, 2024 · nxze -Dont act like they could care less if they sell anything .Been in the apartment business for 20 yrs making heating and air conditioning repairs never had such a dismissive attitude.I will never do business there,went down the road had a great experience and the parts needed with a smile and a thank you for your business,this place could learn a thing or two from them!
Jul 08, 2020 · R MTerrible customer service, man on the phone didn't even listen to the request then goes on to tell me that he can not sell me the parts anyhow. I am the facilities manager of a very large church and we do our own maintenance work to know that this company wont sell part to even the church just goes to show how awful their service truly is.
Dec 07, 2017 · Daniel Schoenthaler
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