Odom Brothers AC Heating & Electrical

- 13 Albert Odom Dr, Poplarville, MS 39470

For residents of Mississippi, a reliable air conditioning system is not a luxury—it's a necessity. The state's hot, humid summers demand a cooling system that is not only effective but also dependable. When you need a professional to handle your AC, heating, or electrical needs, finding a trustworthy general contractor is the most important step. In the Poplarville, Mississippi area, Odom Brothers AC Heating & Electrical is a local company that serves the community. This article provides a clear and informative overview of the business, helping you to understand their services, location, and what is worth considering when you are looking for a contractor for your home's comfort systems.

A good contractor is a partner in maintaining a safe and comfortable home. Their expertise can make the difference between a minor repair and a major system failure. Odom Brothers AC Heating & Electrical is a business that specializes in key home systems. The provided information, including a detailed customer review, offers a mixed perspective on their service. This kind of feedback is valuable for potential customers, as it provides a factual look at real-world experiences. The review highlights a serious issue with a lack of communication and follow-through, as well as a dispute over billing. A professional business should strive to address such concerns, as communication and accountability are paramount in the service industry. This article will explore the business in a factual and neutral manner, giving you the information needed to make an informed choice.

From AC installation to general electrical work, Odom Brothers AC Heating & Electrical aims to provide essential home services to the local community. The following sections will detail their specific offerings, accessibility, and a balanced look at what is worth choosing, based on the public data available.

Odom Brothers AC Heating & Electrical is located at 13 Albert Odom Dr, Poplarville, MS 39470, USA. This location makes the business a part of the local Poplarville community. A local presence is a significant advantage for a contractor, as it allows for a faster response time, particularly during a home emergency like an AC breakdown in the middle of a hot summer. Being centrally located means they can more easily serve customers in Poplarville and the surrounding areas. For a homeowner, the convenience of having a contractor nearby who understands the specific needs of the local climate is invaluable. This close proximity helps to build a community-based relationship, fostering trust and a sense of shared community. The address itself, on a road named after one of the owners, suggests deep roots in the area.

As an air conditioning contractor, Odom Brothers AC Heating & Electrical offers services designed to maintain a comfortable indoor environment for homes and businesses. Based on their name and the provided information, their offerings extend to multiple critical home systems.

• Air Conditioning Services: They specialize as an air conditioning contractor, handling a range of cooling system needs. While a customer review mentioned a problematic installation, the core service is providing AC solutions for homes in the hot Mississippi climate.
• Heating Services: The business name "AC Heating & Electrical" implies that they also provide services for heating systems, which are essential for the occasional cold snaps in Mississippi.
• Electrical Services: Their name also indicates that they are equipped to handle electrical work. This might include repairs, installations, and other general electrical tasks, making them a multifaceted general contractor.
• Installation and Repair: The customer review mentioned an "installation," which suggests they perform new system setups. The mention of a "leak" and "fix" also points to their repair capabilities.
• Warranty and Guarantee: A key point mentioned in the review is that the company includes a "full personal warranty and guarantee on his work," which is a feature they offer, though the customer's experience suggests a difficulty in having that guarantee honored.

The features and highlights of Odom Brothers AC Heating & Electrical are best understood through the detailed customer review provided. While the review is critical, it offers specific points that help define the company.

• Problem Resolution: The review highlights a situation where the system "started leaking and our ceiling collapsed" a few months after installation. This points to a significant issue that arose after the initial work was completed.
• Dodge Phone Calls: The customer’s main frustration was the owner "dodging phone calls and voicemails for weeks." This indicates a potential issue with communication and customer service follow-up.
• Responsiveness to New Inquiries: A notable and concerning feature is that the owner "returned the call almost immediately" when the customer called from an "unknown number" to get a quote. This highlights a potential disparity between responsiveness for new business versus existing customer issues.
• Alleged Misrepresentation: The customer claims the owner "lied about our breaker being fried and charged us to fix it." This is a serious allegation that speaks to honesty and transparency in their services.
• Guaranteed Work: The owner offers a "full personal warranty and guarantee on his work," which, on paper, is a positive feature for a contractor. However, the customer's experience shows a failure to honor this promise in a timely manner.

If you need to contact Odom Brothers AC Heating & Electrical, the following information is available.

Address: 13 Albert Odom Dr, Poplarville, MS 39470, USA

Phone: (601) 795-0585

Choosing a general contractor for your home's systems is a decision that requires careful consideration. Odom Brothers AC Heating & Electrical is a local Poplarville business that provides essential services for AC, heating, and electrical systems. The available public data, particularly the detailed customer review, provides a strong warning about potential issues with communication, follow-up, and honesty. The customer's experience with a leaking system, a collapsed ceiling, and the alleged misrepresentation about a fried breaker are serious points that a potential client should be aware of. The review also alleges that the contractor dodges calls from existing customers but is quick to respond to new inquiries, which points to a potential issue with customer service practices.

While the negative review is a major factor, the fact that they are a local contractor with a deep-rooted history in the community is a positive in some respects. Their guaranteed work is a feature that, if honored, would be a strong selling point. However, based on the available information, a potential customer would need to exercise caution and perhaps ask for references from recent jobs. For a local user in Mississippi, it is important to be aware of both the services a company offers and the kind of customer experiences they have provided. In this case, the provided information suggests a need for thorough investigation and open communication before hiring Odom Brothers AC Heating & Electrical for a job.

Odom Brothers AC Heating & Electrical

13 Albert Odom Dr, Poplarville, MS 39470, USA