New Balance A/C, Inc. Photos


New Balance A/C, Inc. Introduce
In the sprawling city of Houston, where the summers are long and the heat is intense, a reliable and trustworthy A/C and heating general contractor is essential for both homes and businesses. Finding a company that not only provides top-tier technical service but also operates with a strong sense of integrity and dedication can be a challenge. New Balance A/C, Inc. stands out as a true leader in this field, with a reputation built over decades of consistent, high-quality service. This article will provide a detailed look at what makes this company, led by its founder Sam Kelly, the go-to choice for countless Houston residents and business owners. From their impressive professionalism to their "customer first" culture, New Balance A/C, Inc. is more than just a service provider—they are a dependable partner in maintaining your indoor comfort.
The ethos of New Balance A/C, Inc. is a direct reflection of its owner, Sam Kelly, who has cultivated a business culture rooted in "highest quality, integrity, and 'customer first'." This isn't just a mission statement; it's a practice that their entire team reflects in every interaction. A particularly compelling example of this is a customer's review highlighting how the team, including the owner, went above and beyond to fix a home A/C system on a weekend after business hours. Sam himself drove for hours on a Saturday night to get a necessary part, ensuring the family had a temporary fix to avoid the brutal Texas heat. This level of dedication is a testament to their commitment to their clients and their reputation as "life savers." For locals, this kind of service builds a deep and lasting trust, knowing that when an emergency strikes, they have a contractor who will genuinely prioritize their well-being.
For over 30 years, New Balance A/C, Inc. has been a cornerstone of the Houston community, providing consistently top-quality service. Their long-standing presence in the area speaks volumes about their reliability and the trust they have earned. Customers praise their service technicians for being highly skilled and adept at clearly explaining the problems and the necessary fixes. This transparency is a crucial element of their customer-first culture, as it empowers clients with the knowledge to make informed decisions about their home or business's HVAC system. Whether it's for a small business or a residential home, their team's professionalism, timeliness, and kindness make the entire service experience a positive one.
New Balance A/C, Inc. is conveniently located at 5706 W 34th St ste b, Houston, TX 77092, USA. This central location in Houston provides them with excellent accessibility to serve a wide range of residential and commercial properties throughout the metropolitan area. In a city where traffic and travel times can be a factor, having a centrally located and responsive contractor is a significant advantage. Their ability to respond to calls, even on weekends and after hours, as evidenced by customer reviews, is a direct result of their commitment to being accessible to their clients whenever they are needed most. This strategic location and operational flexibility mean that Houston residents can rely on them for prompt and efficient service, whether it's a planned maintenance visit or an unexpected breakdown.
The ease of contacting New Balance A/C, Inc. is another highlight. With a dedicated phone number, (832) 583-2440, and a mobile number, +1 832-583-2440, they are always within reach. The company’s long-standing history in the community and its positive reputation for going the extra mile ensure that locals can feel confident in reaching out to them for any HVAC-related need. The fact that customers have relied on them for decades speaks to a consistent level of responsiveness and care that is hard to find.
As a leading general contractor in the HVAC field, New Balance A/C, Inc. provides a comprehensive range of services for both residential and commercial clients.
- Residential A/C and Heating Services: They offer expert repair, replacement, and installation services for all residential HVAC systems, ensuring homes remain comfortable year-round.
- Commercial A/C and Heating Services: The team is also highly skilled in handling the unique and complex needs of commercial properties, from small businesses to larger establishments.
- Preventative Maintenance: They emphasize the importance of regular maintenance and offer a maintenance program that includes bi-annual checks to prevent breakdowns and extend the life of your equipment.
- System Design and Installation: Beyond simple replacements, they provide expert design and installation services, ensuring new systems are properly sized and configured for maximum efficiency and savings.
- Diagnostics and Explanation: Their technicians are known for their ability to clearly explain the problem and the needed fix, empowering customers with knowledge and preventing unnecessary expenses.
The services offered highlight their versatility and expertise, making them a one-stop-shop for any HVAC need.
New Balance A/C, Inc. is distinguished by several key features and highlights that have earned them a loyal customer base and an excellent reputation.
- Decades of Experience: With over 30 years in business, their long history is a testament to their reliability, expertise, and consistent quality of service.
- Customer-First Culture: The company's core philosophy, driven by owner Sam Kelly, is to put the customer first, consistently going the extra mile to provide excellent service and find ways to save customers money.
- Exceptional Professionalism: Their technicians are highly skilled, professional, and courteous, treating both residential and commercial properties with respect.
- High-Quality, Honest Service: They are known for their integrity, providing accurate diagnoses and only recommending necessary repairs or replacements.
- Versatility: The ability to service both residential homes and commercial businesses makes them a versatile and reliable choice for a wide range of clients.
For the people of Houston, New Balance A/C, Inc. is an ideal choice for a general contractor because they represent the very best of local business values. Their decades-long commitment to "highest quality, integrity, and 'customer first'" has not only built a successful company but has also created a legacy of trust and dependability in the community. Whether you own a home or a business, the peace of mind that comes from knowing you have a dedicated, expert team like Sam Kelly and his crew to call upon for your HVAC needs is invaluable. Their proven track record of going above and beyond—even driving for hours on a Saturday night for a single part—solidifies their reputation as a company that truly cares. For all your air conditioning and heating needs in the Houston area, New Balance A/C, Inc. is a recommendation you can make with confidence.
New Balance A/C, Inc. Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating and A/C services
- HVAC duct and vent cleaning
- HVAC duct and vent installation
- HVAC duct and vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- AC installation
- Thermostat installation
- HVAC repair
- Thermostat repair
- A C Repair
- A/C Systems
- Ac Compressor
- Add Insulation
- Air Cleaner System
- Air Cleaners Units
- Air Conditioner Compressor
- Air Conditioner Run Capacitor
- Air Conditioner Start Up
- Air Conditioning And Refrigeration
- Air Conditioning Consultation
- Air Conditioning Engineers
- Air Duct Work
- Air Ducts
- Air Filtering Device
- Air Flow
- Air Purifiers
- Air Sealing
- Annual Maintenance
- Attic Fans
- Attic Insulation
- Blow-In Insulation
- Blower Door Test
- Blown Insulation
- Change Filters
- Clean Evaporator Coil
- Commercial Installations
- Condensate Drain Lines
- Consultation & Design
- Design And Installation
- Drain Lines
- Drain Pans
- Duct Replacement
- Duct Sizing And Installation
- Duct Systems
- Duct Work
- Duct Work Design
- Ductless Ac Systems
- Ductless Air Conditioning Systems
- Ductless Solution
- Ducts Clean
- Dust Remove
- Electronic Air Cleaner
- Electronic Air Cleaners
- Electrostatic Air Filter
- Evaporator Coil
- Filters Clean
- Forced Air
- H E A T I N G & C O O L I N G
- Heat Load Calculation
- Heat Pump
- Heating And Air Conditioning Equipment
- Heating And Air Conditioning Systems
- Heating And Cooling System
- Heatload Calculations
- Hepa Air Filters
- Highest Efficiency Air Filter
- Household Cleaning
- Hvac Consulting
- Hvac Installation
- Hvac Maintenance
- Hvac Unit
- Indoor Air Quality Products
- Install New Duct Systems
- Light Commercial
- Maintenance Checks
- Media Air Cleaner
- Moisture Management
- New Air Conditioner
- Preventative Maintenance
- Preventive Maintenance Program
- Programmable Thermostats
- Radiant Barrier
- Refrigeration Equipment
- Renovation Work
- Repair Or Replace
- Repair, Maintenance
- Replacement Filters
- Residential And Commercial Heating And Air Conditioning Repair
- Residential Load Calculation
- Schedule Maintenance
- Single Zone Ductless
- Solar Attic Fan
- System Change
- UVC Light
- Yearly Check
- Yearly Maintenance
- Your Air Conditioning System
- Zoning AC
New Balance A/C, Inc. Details
From the business
- Identifies as veteran-owned
- Identifies as women-owned
Service options
- On-site services
- Online estimates
Accessibility
- Wheelchair-accessible entrance
Offerings
- Installation services
- Repair services
Crowd
- LGBTQ+ friendly
New Balance A/C, Inc. Location
New Balance A/C, Inc.
5706 W 34th St ste b, Houston, TX 77092, USA
New Balance A/C, Inc. Reviews
jobworkpropertyinspectionheatingunitsmaintenanceefficiency
★ 5★ 4★ 3★ 2★ 1I originally hired Sam and the New Balance A/C team to help do some A/C maintenance work for my small business. I was immediately impressed with their professionalism, timeliness, and kindness in explaining and resolving any issues with our A/C. When we had our air conditioning break at home, my wife gave New Balance a call and they came over the weekend after hours to help us fix the issue. The owner Sam drove hours on Saturday night to get us a part needed to fix the system and setup a temporary fix while he was away to make sure we didn't cook in the Texas summer heat. I truly appreciate their hard work and dedication to a job well done. I highly recommend them for both your at home or commercial A/C needs!
Aug 27, 2023 · David DowningNew Balance A/C has been my HVAC service company for 30+ years. Their services are consistently top quality and they go the extra mile in every way for their customers, looking for ways to save customer money. The service technicians are highly skilled - including in explaining clearly what the problem - and the needed fix - is. Sam Kelly, the founder and owner, has created New Balance's culture of highest quality, integrity, and "customer first", which all of his employees reflect.
Sep 27, 2023 · Vicki VandaveerI would never refer this company to anyone and I do not recommend that anyone use them.They do not care about “making it right” for their customers. Don’t care about keeping long term customers.I was referred to New Balance AC and it was the worst referral I’ve ever gotten.In a ~ 2 year period they had to fix the same unit 4 times. One of those times they had to send someone else out to fix what the other technician did.2 years ago I had to completely replace the exterior unit. I paid extra for a surge protector because “it should help the unit last longer.”2 years later and the brand new unit is broken. I called and asked if it was covered by warranty and the response was “no. It had a 1 year parts and service.” I asked “do you care about your customers” and the response was about the warranty.I would not recommend this company to anyone.
Oct 23, 2023 · Matt RooneyI have been a customer of New Balance AC for over 15 years and have always had good service. I had Jim out today 5-20-21 to do maintenance on our 2 systems and he was courteous, thorough, clean, conscientious and professional. Great job by Sam and his team.
May 20, 2021 · Stephen BrunnerThe New Balance team (especially Sam Kelly) did a great job! They're honest people, which is hard to come by these days. They're also knowledgeable, prompt, and everyone was extremely easy to work with. They helped us get back into our home after Hurricane Harvey and even followed up with us for maintenance. If I could give them 10 stars I would, they definitely went above and beyond for us and for that, I can't thank you enough.I initially posted this on Yelp, but if I could tell more people about this company I would.
Jun 12, 2018 · Lynda
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