Miller Heating And Cooling: Expert HVAC Services in Cross Plains, TN

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Miller Heating And Cooling Introduce

In the rolling hills of Tennessee, where the seasons bring a variety of temperatures, having a dependable heating and cooling system is non-negotiable for a comfortable home. For residents in Cross Plains and the surrounding areas, finding a trusted HVAC contractor is a top priority. Miller Heating And Cooling is a local business that provides a range of HVAC services, from essential repairs to complete system installations. As an HVAC contractor, they focus on ensuring that your home's climate control systems are functioning efficiently and reliably, helping you stay comfortable no matter the weather outside.

Miller Heating And Cooling understands that a malfunctioning heating or air conditioning system can be a major inconvenience. Their business model is centered on providing service for these critical home systems. They are equipped to handle a variety of repair and maintenance tasks, and their service offerings are designed to address the most common issues that residents in the Tennessee climate face. Their goal is to provide a local option for homeowners in need of professional HVAC support.

The foundation of any service-based business is its commitment to the customer. When an HVAC system breaks down, especially in extreme weather, a timely response and clear communication are key. Miller Heating And Cooling offers services to address these urgent needs, providing a resource for those in the area looking for a professional to assist with their heating or cooling problems. They are a local option for a variety of residential HVAC needs.

Miller Heating And Cooling is located at 7054 TN-25, Cross Plains, TN 37049, USA. This location makes them a part of the local community, situated conveniently for residents in Cross Plains and the surrounding areas. As a mobile service provider, they bring their expertise and equipment directly to your home. While the physical address is their base of operations, the on-site nature of their work means that they come to you, saving you the hassle of transporting any equipment.

For any HVAC needs, you can contact Miller Heating And Cooling by phone at (615) 995-4161. This number is your direct line to their team for scheduling appointments and discussing your heating or cooling issues. Prompt communication is a key component of their service, and they aim to be responsive to all inquiries, ensuring that your request for service is handled efficiently.

Services Offered

A/C system maintenance
A/C system repair
HVAC system maintenance
Heating system installation
Heating system maintenance
Heating system repair
Install AC
Repair HVAC

Features / Highlights

Specialized Repair Services: Miller Heating And Cooling is a specialized HVAC contractor, with a focus on repair services for both air conditioning and heating systems. Their expertise is concentrated on addressing system malfunctions and restoring comfort to your home.
Local Presence: Being a local business in Cross Plains, TN, means they are well-acquainted with the specific climate challenges and common HVAC issues that residents in the area face.
Comprehensive Maintenance: They offer both A/C and heating system maintenance, a crucial service that helps homeowners keep their units running smoothly and efficiently, potentially preventing future, more costly repairs.
Installation Expertise: In addition to repairs, they also provide installation services for new AC and heating systems, offering a solution for when a repair is no longer the most economical or effective option.

Contact Information

Address: 7054 TN-25, Cross Plains, TN 37049, USA

Phone: (615) 995-4161

What is worth choosing

When considering an HVAC contractor in the Cross Plains area, it's important to look at all available information to make an informed decision. The provided customer reviews highlight some significant concerns about Miller Heating And Cooling's communication, punctuality, and professionalism, particularly when working with a home warranty company. A detailed review describes a series of missed appointments, lack of communication, and a rude interaction with a service representative, leading the customer to seek another company for their repair. This feedback is a crucial piece of information for any potential customer.

However, it's also important to understand that every business can have challenges, and customer experiences can vary widely. While the provided reviews point to significant service issues, the company’s stated purpose is to provide HVAC services to the local community. For some customers, a local contractor who can be reached quickly for a repair might be the priority. The services they offer, such as A/C and heating system repair and installation, are vital for home comfort in Tennessee. The decision to choose Miller Heating And Cooling would depend on your specific needs and priorities.

For those who prioritize prompt, clear communication and consistent scheduling, the review suggests a need for caution. However, for those who may be in an urgent situation and are looking for an available local contractor, Miller Heating And Cooling provides a service in the Cross Plains area. A potential customer should use the provided contact information to inquire about their specific needs and get a sense of their current availability and customer service approach before making a commitment. Ultimately, the worth of choosing any service provider is in their ability to deliver on their promises, and the provided information gives a direct look at both the intended services and the potential for a challenging customer experience.

Miller Heating And Cooling Services

HVAC Contractor
A/C system maintenance
A/C system repair
HVAC system maintenance
Heating system installation
Heating system maintenance
Heating system repair
Install AC
Repair HVAC

Miller Heating And Cooling Details

Offerings
Repair services

Miller Heating And Cooling Location

Miller Heating And Cooling

Tennessee Robertson County Cross Plains Tennessee 25

7054 TN-25, Cross Plains, TN 37049, USA

Miller Heating And Cooling Reviews

An average rating of ★1.9 from 13 user reviews.

callwarrantyvoicemail

★ 5★ 4★ 3★ 2★ 1

Miller Heating and Cooling was dispatched by our home warranty company. They finally contacted me at the last minute of their deadline timeframe to set an appointment. I was told the tech would be here between the hours of 11 & 3 and would give me a call 30 minutes prior to arrival. This did not happen. I had another contractor at my home I had to excuse myself from and waste his time. After going over the details of the issue, I left him to do his work. About 10 minutes later he appeared and said they would have to come back tomorrow. He wasn't equipped to do the repair that day. This was on a Friday at 11:30 am. I need to mention, I had to pay my "Co-Pay" for this service call at this time. Saturday was a NO SHOW. Through failed attempts calling the office, sending text, and leaving 1 voice mail (the only time the mail box wasn't full) I had no communication with this company. On Monday morning when they didn't show up I called the office, immediately received a text, "in a meeting will call you back ASAP."At 11:32 Monday morning, I called my home warranty company. At that time the service representative reached out to Miller Heating and Cooling. The staff was so rude, and ugly to the service rep, she gladly cancelled the service call. I would not recommend this company
Apr 12, 2021 · Melanie Lingerfelt
Miller Heating and Cooling was dispatched by our home warranty company. They finally contacted me at the last minute of their deadline timeframe to set an appointment. I was told the tech would be here between the hours of 11 & 3 and would give me a call 30 minutes prior to arrival. This did not happen. I had another contractor at my home I had to excuse myself from and waste his time. After going over the details of the issue, I left him to do his work. About 10 minutes later he appeared and said they would have to come back tomorrow. He wasn't equipped to do the repair that day. This was on a Friday at 11:30 am. I need to mention, I had to pay my "Co-Pay" for this service call at this time. Saturday was a NO SHOW. Through failed attempts calling the office, sending text, and leaving 1 voice mail (the only time the mail box wasn't full) I had no communication with this company. On Monday morning when they didn't show up I called the office, immediately received a text, "in a meeting will call you back ASAP."At 11:32 Monday morning, I called my home warranty company. At that time the service representative reached out to Miller Heating and Cooling. The staff was so rude, and ugly to the service rep, she gladly cancelled the service call. I would not recommend this company
Apr 12, 2021 · Melanie Lingerfelt
Through our home warranty, we requested for our AC to be fixed. Brandon and his gf/wife came out to us and inspected our AC and told us that our compressor is what needed to be fixed and it was not pushing put cool or hot air. He said he would order the part that day and it would arrive Tuesday. They only take cash so we gave them the amount owed and he said he would return with change. He is not returning phone calls or messages but they do pick up if your home warranty calls them. Their voice message box is full so there is no way to leave a message except by calling another phone. To any and everyone, please avoid using their services because they are scammers. They are apparently also moving to Clarksville from Crossland to please watch out.
Jun 22, 2021 · Bryant Mullins
Through our home warranty, we requested for our AC to be fixed. Brandon and his gf/wife came out to us and inspected our AC and told us that our compressor is what needed to be fixed and it was not pushing put cool or hot air. He said he would order the part that day and it would arrive Tuesday. They only take cash so we gave them the amount owed and he said he would return with change. He is not returning phone calls or messages but they do pick up if your home warranty calls them. Their voice message box is full so there is no way to leave a message except by calling another phone. To any and everyone, please avoid using their services because they are scammers. They are apparently also moving to Clarksville from Crossland to please watch out.
Jun 22, 2021 · Bryant Mullins
We were assigned this company by our home warranty. They arrived at our house between the appointment time (11-3) and called to let us know they would be there 30 minutes before arriving. The home warranty company originally was not going to cover the cost of the repair stating it was “normal wear and tear” for a unit over 10 years old. Miller HVAC called our warranty company and appealed the decision. While we were waiting for the warranty company to approve the repair, they began to work on the unit (we needed the AC fixed and were going to pay out of pocket if the warranty company didn’t cover the repair). By the time he fixed the unit, the warranty company luckily had approved the repairs!Great company to work with! I’m sure if they hadn’t gone the extra mile to call and appeal the warranty company we would have had to pay out of pocket!
Jun 11, 2021 · Erin Taylor
We were assigned this company by our home warranty. They arrived at our house between the appointment time (11-3) and called to let us know they would be there 30 minutes before arriving. The home warranty company originally was not going to cover the cost of the repair stating it was “normal wear and tear” for a unit over 10 years old. Miller HVAC called our warranty company and appealed the decision. While we were waiting for the warranty company to approve the repair, they began to work on the unit (we needed the AC fixed and were going to pay out of pocket if the warranty company didn’t cover the repair). By the time he fixed the unit, the warranty company luckily had approved the repairs!Great company to work with! I’m sure if they hadn’t gone the extra mile to call and appeal the warranty company we would have had to pay out of pocket!
Jun 11, 2021 · Erin Taylor
They came out to do work through my home warranty company, they filled paperwork out incorrectly so they couldn't get the parts needed from the HWC. I had to find this out myself because Miller Heating completely shaded out and stopped answering calls. The voicemail is full. He texted to say his speaker was broken and didnt reply when I asked what was going on. Absolutely F this guy. I have been without AC for 3 weeks now waiting on a new company to come out.EDIT: and get this. He was trying to scam the HWC for an expensive part. When somebody from another company came out they had the problem fixed in a half hour, no parts needed, just a brain.
Nov 20, 2021 · Yeah Definitely
They came out to do work through my home warranty company, they filled paperwork out incorrectly so they couldn't get the parts needed from the HWC. I had to find this out myself because Miller Heating completely shaded out and stopped answering calls. The voicemail is full. He texted to say his speaker was broken and didnt reply when I asked what was going on. Absolutely F this guy. I have been without AC for 3 weeks now waiting on a new company to come out.EDIT: and get this. He was trying to scam the HWC for an expensive part. When somebody from another company came out they had the problem fixed in a half hour, no parts needed, just a brain.
Nov 20, 2021 · Yeah Definitely
They're awesome at 1st then They're the Worst!!!! They came right away, was super cool to work with, then they stopped doing anything they said they were going to do!! I've been waiting for them to install my part they've had for a few weeks!! There's been a heat advisory for a week now and they won't finish repairing my air conditioner!!
Aug 12, 2021 · Nicole Blair
They're awesome at 1st then They're the Worst!!!! They came right away, was super cool to work with, then they stopped doing anything they said they were going to do!! I've been waiting for them to install my part they've had for a few weeks!! There's been a heat advisory for a week now and they won't finish repairing my air conditioner!!
Aug 12, 2021 · Nicole Blair