Matthews Heating & Air Conditioning Photos


Matthews Heating & Air Conditioning Introduce
For residents of Matthews, North Carolina, and the surrounding areas, a properly functioning heating and air conditioning system is not a luxury—it's an absolute necessity for dealing with our distinct and often extreme seasonal weather. Finding a reliable HVAC contractor who can handle everything from a quick repair to a full system installation can be a challenge. Matthews Heating & Air Conditioning has established itself as a go-to local expert, offering a wide range of services designed to keep your home's climate control systems running efficiently and effectively.
Matthews Heating & Air Conditioning is a company that prides itself on professionalism and responsiveness. As one customer noted, the team at "Bailey's" (an apparent nickname or previous name for the company) did fantastic work, going above and beyond to install a new unit. They are praised for their quick response, often arriving on the same day to address an issue. The entire crew is described as kind, courteous, and efficient, ensuring the job is done right and with minimal disruption to your daily life. This commitment to customer service and high-quality workmanship is what builds trust and earns repeat business from the community.
The company’s ability to get a job done quickly and efficiently without sacrificing quality is a key reason for its high recommendation from satisfied customers. They work to keep you informed throughout the entire process, providing a clear timeline and status updates. This level of communication ensures you feel confident in the work being performed on your home. While one review points to a negative experience with what appears to be an aggressive telemarketing practice, the positive feedback regarding their on-site service and professional crews stands as a strong testament to their operational quality. This disparity suggests that while there may be some challenges with their outreach methods, the quality of their hands-on service is highly regarded.
Matthews Heating & Air Conditioning is a locally based business with an office located at 119 S Trade St, Matthews, NC 28105, USA. This location places them right in the heart of the community, allowing them to provide prompt and accessible service to residents throughout Matthews and the surrounding areas. Being a local company, they are intimately familiar with the specific needs and challenges of HVAC systems in North Carolina.
Their address on S Trade St makes them easy to find and adds to their community presence. For customers, however, the primary point of contact is their phone number, which provides a direct line to schedule an appointment. As a mobile service, their team of trained technicians comes directly to your home to perform all necessary work, which is a convenient and essential aspect of HVAC services. Their local roots and dedicated service model reinforce their commitment to being a trusted partner for their neighbors in the Matthews area.
Matthews Heating & Air Conditioning provides an extensive list of services to ensure your home or business remains comfortable, safe, and energy-efficient year-round.
- A/C Services: This includes A/C system maintenance, repair, dismantlement, and installation. They also handle A/C filter replacement and services for portable A/C units.
- Heating Services: They offer comprehensive services for your heating system, including installation, maintenance, and repair.
- HVAC System Services: They perform general HVAC system maintenance and repair, ensuring all components are working in harmony.
- Duct & Vent Services: They specialize in HVAC duct and vent cleaning, installation, and repair to improve air quality and system efficiency. They also handle ventilated ceiling installation and repairs.
- Thermostat Services: Their team can install and repair thermostats, helping you gain better control over your home's climate.
- Installation & Repair: They provide professional installation of new units and systems, as well as expert repair services for existing equipment.
Matthews Heating & Air Conditioning is defined by several key features and highlights that are consistently noted by their customers.
- Prompt and Responsive Service: They are known for their quick response times, even on the same day, which is crucial for urgent HVAC issues.
- Efficient and High-Quality Work: The entire crew is praised for getting the job done quickly yet efficiently, without sacrificing quality.
- Professional and Courteous Team: The crew is described as kind, courteous, and respectful of your home, ensuring a positive experience.
- Effective Communication: They keep customers informed throughout the entire process, from the initial call to the completion of the job.
- Comprehensive Offerings: They offer a wide range of services, including maintenance, repair, and installation for a variety of systems and components.
- Repair Services: Their primary focus is on providing expert repair services to get your systems back in working order.
For all your heating and air conditioning needs, you can easily get in touch with the team at Matthews Heating & Air Conditioning.
Address: 119 S Trade St, Matthews, NC 28105, USA
Phone: (704) 828-7667
When it comes to choosing an HVAC company, the decision often comes down to a balance of skill, reliability, and customer service. Matthews Heating & Air Conditioning is a strong candidate for these reasons, despite some mixed feedback on their business practices. The glowing reviews for their on-site service, particularly their quick response time and professional crew, are a powerful endorsement. Customers praise their team for being kind, courteous, and for going "above and beyond" to ensure a new unit was installed efficiently and correctly. For a homeowner facing a broken A/C unit on a hot summer day, a company that quickly responds and gets the job done right is invaluable.
The fact that they kept a customer informed on the process and timeline speaks to a level of professionalism that builds trust. This is a company that appears to prioritize a positive in-home service experience, which is what truly matters when you have technicians working on your property. Their comprehensive list of services, covering everything from routine maintenance to complex ductwork, further solidifies their position as a reliable, one-stop solution for all your heating and cooling needs in the Matthews area. For these reasons, and for their commitment to a positive customer experience, they are a solid choice for local residents.
Matthews Heating & Air Conditioning Services
Air Conditioning Contractor
- A/C system maintenance
- Heating system maintenance
- HVAC system maintenance
- Install AC
- Heating system installation
- A/C system repair
- Heating system repair
- Repair HVAC
- HVAC duct & vent cleaning
- Cleaning
- A/C system dismantlement
- Ductless heating & A/C services
- A/C filter replacement
- HVAC system repair
- HVAC duct & vent installation
- Install thermostat
- Installation
- Portable A/C services
- HVAC duct & vent repair
- Thermostat repair
- Thermostat installation
- A/C system vent cleaning
- Ventilated ceiling installation
- Ventilated ceiling repairs
Matthews Heating & Air Conditioning Details
Offerings
- Repair services
Matthews Heating & Air Conditioning Location
Matthews Heating & Air Conditioning
119 S Trade St, Matthews, NC 28105, USA
Matthews Heating & Air Conditioning Reviews
pricesbaileysmanagementhonestcallHVAC
★ 5★ 4★ 3★ 2★ 1I've asked this company to add me to their "do not call" list over 10 times. The cold calls have not stopped and any company that treats prospects with harassment probably treats their customers worse. Do not recommend and will never use.
Mar 27, 2025 · Jonathan MoodyBailey’s did FANTASTIC work. They went above and beyond installing our new unit. They quickly responded the same day and kept us informed on the process and timeline. The entire crew was kind and courteous and they got the job done quickly yet efficiently. 10/10 highly recommend them!
Jul 25, 2022 · AshGreat quick service with an outstanding team of installers. A large amount of work was completed flawlessly and the heating system was up and running as needed for this time of the year. Thank you Mr John Bailey for the great job and your quick serive.
Feb 09, 2024 · Robert ONeillMr.Bailey is absolutely amazing there is no HVAC company like baileys.. This man truly cares more about his customers.Then he does the money he will receive from the job.. As everyone else has said he is super quick and very very attentive to his clients. This man is a blessing.. I run a property management division. I will never use another HVAC tech ever for any of our properties.. Mr. bailey thank you for being wonderful.
Jun 02, 2023 · Jamie SigmonI called this business several times no answer and unable to leave a message. Finally someone answered my call and low and behold and to my surprise I spoke with the "owner" concerning getting an estimate to have my hvac ductwork replaced. After calling him 4 times andbeing assured he would be over he finally told me he had forgot he had even talked with me!! Wow My first call was 10 am and my last conversation with this owner he informed me he could possibly stop by at 6:30 pm which i replied don't bother. He actually did me a huge favor!! Went by his business on Hanover Drive, JC the next morning and talked with a lady that said she was not the secretary or business manager and that he personally answered all calls and appointments plus completed service calls. The office looked in "disarray" to say the least. My advice, avoid this business at all costs. Horrible business and the type of business that everyone unfortunately has heard of!! I will also be reporting this business to the BBB to protect future clients.
Aug 02, 2023 · Mark Clark
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