Cool Care Heating, Air, Plumbing & Refrigeration Photos










Cool Care Heating, Air, Plumbing & Refrigeration Introduce
For residents of South Carolina, dealing with a home service issue can be a stressful experience, whether it's a clogged drain, a broken air conditioner in the middle of summer, or a faulty water heater. In these moments, you need a professional who can handle the problem efficiently and with integrity. Cool Care Heating, Air, Plumbing & Refrigeration is a local company in Columbia that has positioned itself as a comprehensive solution for a wide array of home comfort needs. While they are known for their expertise in HVAC, they also have a robust plumbing division, offering a convenient one-stop-shop for your most critical home systems. This article will provide an in-depth overview of the services they offer, their location and accessibility, and what makes them a distinct choice for homeowners in the Palmetto State.
Cool Care Heating, Air, Plumbing & Refrigeration is a local business that has been serving the Midlands for over two decades. Owned and operated by Teresa and Kenny Wardlaw, the company is built on a foundation of providing exceptional service with a focus on communication and fair pricing. They have worked to become a trusted name by showing up when promised and solving their customers' comfort and efficiency problems. The company's commitment to excellence is reflected in its team of professionals, who are often NATE-certified and undergo continuous training to stay at the cutting edge of industry innovations. This dedication to their craft is what allows them to handle everything from a routine AC maintenance check to a complex plumbing or refrigeration repair.
The company's approach is to provide a complete solution for both residential and commercial clients. They understand that a problem with your heating and air can often be intertwined with your plumbing or electrical systems. By offering a full suite of services, they eliminate the hassle of coordinating multiple contractors. This integrated service model is designed to provide you with peace of mind, knowing that a single, professional team can address all your home service needs. From a faulty water heater to a clogged drain or a broken air conditioning unit, Cool Care is equipped to be your single point of contact for home comfort and safety.
Cool Care Heating, Air, Plumbing & Refrigeration is conveniently located at 3102 Bronx Rd, Columbia, SC 29204, USA. This central location in the Columbia area allows them to effectively serve the entire Midlands region. For local customers, this means a faster response time for emergency service calls and greater accessibility for scheduled appointments. Their commitment to the local community is also reflected in their service area, which extends throughout South Carolina.
Accessibility is further enhanced by their round-the-clock availability. They offer 24/7 emergency service for both heating, cooling, and plumbing issues, ensuring that a professional is just a phone call away, no matter the time of day or night. This is a critical feature for homeowners who experience an unexpected system failure and need immediate assistance. They also offer online estimates, making it easy to get a quote and start the process of a repair or installation from the comfort of your home. The company's website is a helpful resource, providing detailed information on their services and allowing you to schedule an appointment with ease.
Cool Care Heating, Air, Plumbing & Refrigeration offers a vast array of services that cover everything from basic repairs to complex installations for both residential and commercial properties.
Plumbing Services: They are a full-service plumber handling everything from drain cleaning and sewer cleaning to plumbing leak detection and repair. They can install and repair faucets, garbage disposals, showers, and toilets. They also specialize in water heater installation and repair, including both traditional and tankless models like Rinnai.
HVAC Services: As a premier HVAC contractor, they offer a full range of heating and air conditioning services. This includes installation, maintenance, and repair of AC systems, furnaces, and heat pumps. They also handle ductwork and vent cleaning, repair, and installation.
Indoor Air Quality: They provide solutions for improving indoor air quality, such as installing UV lights, air humidifiers, and media filtration systems. They also offer duct sealing with patented technology like Aeroseal to improve airflow and efficiency.
Energy Efficiency Solutions: They can help you save money on your energy bills with services like home energy audits, blower door tests, and attic and blown-in insulation.
Commercial and Refrigeration Services: In addition to residential work, they are skilled in commercial HVAC, plumbing, and refrigeration, making them a go-to choice for businesses in the area.
Cool Care Heating, Air, Plumbing & Refrigeration offers several notable features that distinguish them in the local market.
Comprehensive Home Services: Their ability to handle HVAC, plumbing, and refrigeration under one roof is a major highlight, offering convenience and efficiency to their customers.
Experienced and Certified Team: The company employs NATE-certified technicians and a highly-trained team, ensuring that you receive expert and professional service.
24/7 Emergency Service: They offer round-the-clock emergency service for both heating, cooling, and plumbing issues, providing peace of mind during unexpected breakdowns.
Community Involvement: As a locally owned and operated business, they are actively involved in the community, including initiatives like their "Give-A-Can, If-You-Can" food drive, which demonstrates their commitment to helping their neighbors.
Financing Options: They provide financing options for HVAC and plumbing jobs, making major home improvements more accessible and affordable for a wider range of customers.
To get in touch with Cool Care Heating, Air, Plumbing & Refrigeration for an estimate or service, you can use the following contact information.
Address: 3102 Bronx Rd, Columbia, SC 29204, USA
Phone: (803) 772-7715
Mobile Phone: +1 803-772-7715
What makes Cool Care Heating, Air, Plumbing & Refrigeration a worthwhile choice for residents of South Carolina is their proven commitment to being a full-service home partner. Their extensive list of services, covering both HVAC and plumbing, provides a level of convenience and expertise that is hard to match. Their professional technicians are not only highly trained and certified but also dedicated to providing clear communication and efficient service. By offering 24/7 emergency support, they are a true lifeline when you face a critical home system failure. Their commitment to fair pricing and community involvement further solidifies their reputation as a company that cares about its customers and its neighbors. When you choose Cool Care, you are choosing a company that has been a trusted part of the South Carolina community for over two decades, a business that is committed to your comfort and safety with every service call.
Cool Care Heating, Air, Plumbing & Refrigeration Inside
Air Conditioning Repair Service
- A/C preventive maintenance
- A/C system maintenance
- A/C system repair
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Repair HVAC
- Thermostat repair
- A C Problem
- A C Systems
- Ac Condenser
- Aeroseal Duct Sealing
- Air Conditioner System
- Air Conditioning Problems
- Air Filters
- Air Handler
- Air Humidifier
- All Cooling System
- Annual Air Conditioning Service
- Annual Furnace Maintenance
- Attic Insulation
- Auto Air Conditioning Repair
- Autumn Service
- Blower Door Tests
- Blown In Insulation
- Carrier Heat Pump
- Central Air Conditioners
- Central Air Conditioning System
- Clogged Drain
- Combustion Analysis
- Commercial Maintenance
- Drain Repair
- Electric Water Heaters
- Emergency Service Calls
- Energy Efficient Ac
- Energy Evaluation
- Evaporator Coil
- Fall Maintenance
- Filter Change
- Freon Leaks
- Gas Fitter
- Gas Hot Water Heater
- Heat Pump Replacement
- Heating And Cooling Systems
- Home Energy Audit
- Indoor Air Pollution
- Install Uv Lights
- Installing Ductwork
- Installing Uv Lamps
- Load Calculation
- Mini-Split System
- Minisplit Heat Pump
- Mold Inspection
- Most Heating
- New Heating
- Pressure Relief Valve
- Priority Service
- Proper Maintenance
- Radiant Barrier
- Real Estate Inspection
- Refrigerant Leak
- Regular Maintenance
- Repair Tankless Water Heater
- Repair Vs Replace
- Replace Motor
- Replaced Light Fixture
- Rinnai Tankless Water Heater
- Routine Maintenance
- Scheduled Maintenance
- Seasonal Preventative Maintenance
- Seer Ratings
- System Design
- System Diagnostics
- Trane Ac
- Tune Up
- Water Filtration
- Water Heater Flush
- Water Heater Leaks
- Water Heater Replacement
- Water Heaters Heat
- Water Pressure
- Your Cooling System
- Zone Control
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower installation
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- Water tank repair
- Commercial Plumbing
- Residential Plumbing
Cool Care Heating, Air, Plumbing & Refrigeration Details
Accessibility
- Wheelchair accessible entrance
Offerings
- Installation service
Cool Care Heating, Air, Plumbing & Refrigeration Location
Cool Care Heating, Air, Plumbing & Refrigeration
3102 Bronx Rd, Columbia, SC 29204, USA
Cool Care Heating, Air, Plumbing & Refrigeration Reviews
unitcallquestionsinspectionjobtechthermostatclayhvac systemmanager
★ 5★ 4★ 3★ 2★ 1I used to highly recommend Cool Care. Not any more. I would not use them. They have changed drastically. Poor management, poor technician training and dishonesty, with management covering for technician mistakes. After they made several mistakes on a simple maintenance job at my residence, they had to return several times. Each time they screwed something else up. 1) Original quote was about $1000 off of actual repair done 3 weeks later. I was told I had a big leak, then someone else told me I had no leak. 2) First technician left with only 1 of 2 units working. Another tech returned, spent an hour to get 2nd unit working and left with no explanation. 3) Another technician left outside unit partly disassembled and the wiring exposed. 4) We found extra parts by outside unit after they left. Parts not related to simple capacitor replacement. 5) 1st tech did not spray and clean outside units, third tech saw this and agreed fully and cleaned them for me. Later I told a "manager" on the phone who insisted I was wrong and that what I saw and experienced did not happen. He proceeded to argue with me about what I saw. Really? 6) I have asked three different times to speak with an owner, only to have the front desk person pause, then ignore the question completely and send me to a "manager". I am a former corporate business manager and current 30 year local business owner/manager myself, and am simply stunned by this unprofessional behavior.I am having to hire another company to come and inspect everything to make sure CC did not screw something else up I am unaware of.
Jul 31, 2025 · Terry SomervilleThe service was professional, but the pricing was anything but honest.Cool Care Heating & Air sent a knowledgeable technician, and communication during the visit was clear, but the pricing and justification behind it were not.I was charged over $670 to replace a part that was covered under the 10-year warranty. The part itself was worth less than $15, and the trip charge was $150. There’s no way to justify the final bill based on the actual work done. It was a quick, routine replacement; no diagnostics, no special tools, no complications.While they present well and their techs do solid work, their pricing practices are not transparent. You’re left paying premium rates without a breakdown that makes any sense. If you're considering them, be warned: you’ll get professionalism in appearance, but not in billing.
Jun 30, 2025 · Khori KirklandWould give more than 5 stars if possible. Very reasonably priced, knowledgeable, professional, did a thorough job and provided thorough explanations - just nice folks. Derrick came out on the weekend (quickly, too) and got the unit working again and he was great. After signing up for a maintenance plan (which was great for us), Jeff came out a couple days later and did an amazing job checking/testing/cleaning everything. He really went over and beyond. He's a great guy who did great work and I really appreciated having him here to make sure everything was working as it should while offering really great general advice. The peace of mind is invaluable.
May 01, 2025 · Cory HI had a great experience when my HVAC was fixed. Roc was extremely knowledgeable and answered all our questions. He certainly puts customer service first. He was professional and polite while representing your company by providing A1 service to us. I give you a 5 star rating because of his work and will recommend your business to friends and family. It was great doing business with Cool Care.
Jul 29, 2025 · Robin WilsonI had a great experience with cool care, The girl in the office Gina was so sweet and helpful in setting up my appointment and worked around my hectic schedule. And my technician Matt was very helpful and friendly and answered all the questions that I had about what he was doing. I may get a surge protector for the house in the future. Also I love the dog photos great advertising
Jul 04, 2025 · Jacob Mabry
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