Johnstone Supply Photos









Johnstone Supply Introduce
Hello, Tennessee! For professional HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) contractors and technicians in the Memphis area, having a reliable supplier for quality parts and equipment is absolutely essential. The success of any project, big or small, depends on having the right components available when you need them. This article is your guide to Johnstone Supply, a key resource for the local HVACR community. Located right here in Memphis, Johnstone Supply serves as a crucial point of interest for anyone in the trade, providing the materials and support necessary to get the job done right. We will delve into their offerings, accessibility, and the unique features that make them an important part of the Tennessee business landscape.
Johnstone Supply is not a retail store for the general public, but a specialized wholesale distributor catering specifically to professionals in the HVACR industry. They are a leading heating equipment supplier and air conditioning system supplier, which means they are a dedicated hub for all things related to home and commercial climate control. Their role is to provide a vast inventory of parts, tools, and complete systems from a wide array of manufacturers, ensuring that contractors have access to everything they need to service their customers. From a simple thermostat to a full AC unit, they are the backbone of the local HVACR industry.
Beyond just supplying products, Johnstone Supply also serves as a valuable resource for professional development, which is a significant part of their business. In an industry that is constantly evolving with new technologies and refrigerants, having access to ongoing training is critical. They are a place where local contractors can not only find the right parts but also enhance their skills to stay competitive. This dual function as a supplier and a training center makes them an indispensable partner for local businesses, helping to ensure the quality and expertise of the workforce right here in our community. Their commitment to these trade professionals is what makes them a vital part of the Tennessee economy.
Johnstone Supply is conveniently situated at 3078 Broad Ave, Memphis, TN 38112, USA. Its location is a strategic advantage for technicians and contractors working throughout the Memphis region. The Broad Avenue Arts District is a well-known area, making the location easy to find for both new and returning customers. The accessibility of the site is further enhanced by its thoughtful design. According to public information, the building features a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility ensures that everyone in the trade can access their services without physical barriers, which is an important consideration for any modern business.
The ease of access to Johnstone Supply is more than a convenience; it is a critical component of their service. For a contractor in the middle of a job, a quick trip to the supply house is often necessary to pick up a needed part. Having a central and easily navigable location like the one on Broad Avenue helps minimize downtime and keeps projects on schedule. This is particularly important in the fast-paced world of HVACR, where efficiency is key to customer satisfaction. The presence of onsite services means that professionals can also get hands-on support and solutions right there at the location, further streamlining their workflow. This focus on practical accessibility demonstrates Johnstone Supply's deep understanding of the needs of their professional clientele.
Johnstone Supply is a specialized provider offering a range of services tailored to the needs of HVACR professionals. Their core business revolves around supplying a comprehensive inventory of parts and equipment, but they also offer crucial support services that add significant value for their customers.
Services Offered:
- Heating equipment supply: Providing a vast selection of heating system components, from furnaces to repair parts.
- Air conditioning system supply: Offering a full range of AC units, refrigerants, and components for both residential and commercial applications.
- Training services: Offering specialized training programs and workshops to help HVACR professionals stay up-to-date with new technologies and industry standards. This includes topics like refrigerant handling, new system installation, and troubleshooting.
- Onsite services: Providing direct support and assistance at their physical location to help customers find the right parts and get expert advice.
As a key point of interest for the professional trade, Johnstone Supply has several standout features that are worth highlighting, though customer experiences can vary. Public information identifies the business as women-owned, which is a noteworthy feature for those who support diverse businesses in the community.
Features / Highlights:
- Women-owned business: A distinct identifier for the company that may appeal to contractors who prioritize supporting diverse business ownership.
- Onsite services: The availability of on-site support and assistance for customers at their Broad Avenue location, ensuring they get the help they need in person.
- Accessibility: Features like a wheelchair accessible entrance and parking lot demonstrate a commitment to serving all members of the professional community.
- Training focus: They provide valuable training services, positioning themselves as a resource for professional development and industry knowledge, which goes beyond just being a supplier.
For all business inquiries and supply needs, you can contact Johnstone Supply using the following information.
Contact Information:
Address: 3078 Broad Ave, Memphis, TN 38112, USA
Phone: (901) 324-1111
Mobile Phone: +1 901-324-1111
For a professional in the HVACR field, choosing a supply partner is a critical business decision. What makes Johnstone Supply worth choosing is their multi-faceted role in the local industry. They are not simply a supplier; they are a central resource that provides a wide range of products, essential training services, and accessible on-site support. Their specialization as a heating and air conditioning supplier means they are equipped with an extensive and relevant inventory that can meet the specific needs of local projects. While some customer reviews mention challenges with staff interaction, the overall public profile of the business, including its women-owned status and commitment to accessibility, presents a compelling case. They provide a tangible location where professionals can go for parts, advice, and ongoing education, all of which are vital for a successful business in the HVACR trade. Their training services, in particular, set them apart, demonstrating a dedication to the long-term success of their customers. For any contractor in Tennessee looking for a reliable and supportive partner, Johnstone Supply offers a compelling combination of products, services, and local commitment that is essential for thriving in this industry.
Johnstone Supply Services
Heating Equipment Supplier
- Training services
Johnstone Supply Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Johnstone Supply Location
Johnstone Supply
3078 Broad Ave, Memphis, TN 38112, USA
Johnstone Supply Reviews
Some of the staff seems to be ok, but there was what sounded like a young African American female there who when asked about the costs of my order, was very rude and sarcastic. She started off telling me they don't add any cost to what the manufacturer is charging them. She gave me a cost was $150, then went to $148 and also gave me different figures when asked what the total with tax would be. When asked about the discrepancy in what she was saying, she got loud, which is completely disrespectful and unacceptable. She definitely needs to further her training in customer service or else find a different role to partake in. .
Jul 31, 2025 · Kesha HamiltonToday is Saturday August 16 2025 Im a independent contractor I called johnstone on Broad this morning at 8:30 to check for a blower motor the young lady Makia I may not have her name spelled correctly anyway she put me on hold and I stayed on hold long enough to get dressed and leave my home at Holmes and Forest hill irene and drive to johnstone on Broad to walk in and see her behind her computer moniter checking her fingernails and not a customer was inside when I walked in. I can remember when she started at this company and she was eager to help customers but now she has gotten too comfortable with her job it's very disrespectful to me as a customer
Aug 16, 2025 · Aarone ThompshtkonnjrrThey always take care of me and go above and beyond especially the women up front!!!
Aug 05, 2025 · Tony DandridgeExcellent company, especially Ricky, who is super friendly, knowledgeable and professional. He provided outstanding customer-oriented service, went well above and beyond the call of duty and helped make a special order upon the customer request for an obsolete draft inducer motor. Excellent price.
Jan 10, 2021 · Z XOrdered a circuit board and a wiring harness 5 weeks ago. Got the board. The wiring harness still has not shown up. Every time i call they say it will be end of the week and they will have it. No apologies. Every person my secretary has spoken to acted as though they could not care less. Bad customer service.
Nov 10, 2020 · Chandler Delk
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