Hurst Heating & Air Photos
Hurst Heating & Air Introduce
When you own or manage a business in Knoxville, Tennessee, a functional heating and air conditioning system is critical for the comfort of your employees and customers. A sudden breakdown can not only be inconvenient but can also disrupt operations. Having a reliable, responsive, and knowledgeable HVAC partner is essential for maintaining a productive and comfortable environment. Hurst Heating & Air is a local company that serves the Knoxville area, specializing in providing heating equipment and a range of HVAC services for both residential and commercial clients. While their listed business type is a "Heating equipment supplier," their service profile and customer reviews indicate a much broader scope of work, including repairs, ductwork, and new system installations. They are known for their quick response times, even in challenging situations, demonstrating a commitment to getting your systems back up and running as soon as possible.
Hurst Heating & Air has built a reputation on its ability to handle both simple repairs and more complex, multi-day projects with professionalism and a positive attitude. A customer shared their experience of a commercial office unit that was not cooling properly. After an initial service call, the problem reemerged, but the company's commitment to the job stood out. Hurst Heating & Air sent a technician out a second time on the same day, ultimately diagnosing an issue with the ductwork that had been altered from the original installation. The team then returned the very next day to re-route the air ducts to their correct configuration. This persistence and dedication to solving a difficult problem, even when it required multiple visits, earned them a strong endorsement from the customer. The review also highlighted that the staff were "all very friendly and helpful from the first phone call to the completion of the job," which speaks to a company-wide commitment to great customer service. Their focus on finding and fixing the root cause of an issue, rather than just patching a temporary fix, is a major highlight of their work.
Located at 8527 Asheville Hwy, Knoxville, TN 37924, USA, Hurst Heating & Air is situated to efficiently serve the greater Knoxville area and surrounding communities. The business offers a wheelchair-accessible entrance and parking lot, which speaks to their commitment to providing a welcoming and accommodating environment for all customers. Being a local business, they have a deep familiarity with the types of systems commonly found in homes and commercial buildings in East Tennessee, which can lead to faster and more accurate diagnostics. Their presence on a major highway also ensures that their service vehicles can easily reach clients across the region, making them a convenient option for both scheduled maintenance and urgent repair calls.
Although listed as a heating equipment supplier, Hurst Heating & Air provides a much wider array of services for both residential and commercial needs. Based on public data and customer reviews, their offerings include:
- Commercial and residential HVAC system repair and maintenance
- Expert troubleshooting and diagnostics
- Ductwork inspection, repair, and re-routing
- New heating and cooling equipment sales and installation
- Providing solutions for complex, multi-layered HVAC problems
- Support for various types of heating and air systems
A key feature of Hurst Heating & Air is their dedication to seeing a job through to completion, even when faced with unexpected complications. The provided customer review exemplifies this commitment, showing that they don't give up after the first attempt to fix a problem. Their ability to diagnose and repair issues with ductwork, which can be a common source of inefficiency and poor performance, highlights a level of expertise that goes beyond a standard HVAC repair. This focus on a complete, long-lasting solution is a major benefit to clients. Another notable feature is their responsiveness. The customer's review notes that they received same-day service on two consecutive days, which is invaluable for businesses that cannot afford to have their operations interrupted by a broken HVAC unit. The friendly and helpful nature of their staff is also a consistent theme in the positive feedback, demonstrating that they prioritize not only the quality of their technical work but also the overall customer experience. Their ability to deliver a swift response, a thorough diagnosis, and a complete solution makes them a trusted partner for any commercial or residential property owner.
- Proven record of rapid, same-day service.
- Expertise in diagnosing and repairing complex issues, including ductwork problems.
- Professional and friendly staff throughout the entire service process.
- Commitment to seeing a job through to a complete and effective resolution.
- A local business with a physical presence and a reputation for dependability.
For all inquiries, you can reach Hurst Heating & Air at their address: 8527 Asheville Hwy, Knoxville, TN 37924, USA. To schedule a service call or to learn more about their offerings, you can contact them by phone at (865) 932-3300. Their team is prepared to assist with both urgent and routine needs.
When you're choosing a heating and air contractor in Knoxville, you need a company that is not only skilled but also reliable and persistent. Hurst Heating & Air has a clear track record of providing a quick response and a thorough, professional approach to problem-solving. Their ability to handle difficult issues, like the complex ductwork problem mentioned in the review, sets them apart from companies that might only handle surface-level repairs. For a business or homeowner in Tennessee, having a trusted partner who will stand by their work until the job is done right is worth its weight in gold. With a commitment to friendly service, expert diagnostics, and long-term solutions, Hurst Heating & Air is a great choice for anyone seeking a dependable HVAC provider in the Knoxville area.
Hurst Heating & Air Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hurst Heating & Air Location
Hurst Heating & Air
8527 Asheville Hwy, Knoxville, TN 37924, USA
Hurst Heating & Air Reviews
callcostunitjobtowntemperaturetechductneedsthe future
★ 5★ 4★ 3★ 2★ 1Upon arriving at work, our office temperature was 81 at 9:00 am. We called Hurst Heating and Air to come about our commercial units. They came the same day and got the unit running. The next day it was still 80 degrees in the offices by afternoon. We called them and they sent someone out that same day, again. They found that our duct work had been changed from the original installation (not installed or changed by either of us) They came and re-routed the air ducts like they needed to be the next day. Their people were all very friendly and helpful from the first phone call to the completion of the job. We will definitely call them again, if needed.
Jun 26, 2025 · Anna WilliamsUpon arriving at work, our office temperature was 81 at 9:00 am. We called Hurst Heating and Air to come about our commercial units. They came the same day and got the unit running. The next day it was still 80 degrees in the offices by afternoon. We called them and they sent someone out that same day, again. They found that our duct work had been changed from the original installation (not installed or changed by either of us) They came and re-routed the air ducts like they needed to be the next day. Their people were all very friendly and helpful from the first phone call to the completion of the job. We will definitely call them again, if needed.
Jun 26, 2025 · Anna WilliamsEvery time I call Hurst Heating and Air they are on their game and solve the issue at hand. Best of all the phone is answered within 2 rings, if not you will receive a call back quickly. Thank you Hurst Heating and Air, you are the best hands down! Thank you Jeff and Bo!
Jul 17, 2025 · Kim TateEvery time I call Hurst Heating and Air they are on their game and solve the issue at hand. Best of all the phone is answered within 2 rings, if not you will receive a call back quickly. Thank you Hurst Heating and Air, you are the best hands down! Thank you Jeff and Bo!
Jul 17, 2025 · Kim TateMy unit was not cooling the house as normal. They sent out a tech he was younger guy. I told him I set the thermostat to 72 at 6am and at 6pm the thermostat showed the temp in the house at 79. The tech goes to trouble shoot the unit and comes back to tell me it was working as it should. I had JB Chase come out and look at it and their tech was here 30mins and fixed it.
Jun 04, 2025 · David MaggardMy unit was not cooling the house as normal. They sent out a tech he was younger guy. I told him I set the thermostat to 72 at 6am and at 6pm the thermostat showed the temp in the house at 79. The tech goes to trouble shoot the unit and comes back to tell me it was working as it should. I had JB Chase come out and look at it and their tech was here 30mins and fixed it.
Jun 04, 2025 · David MaggardVery poor customer service! Called the Office when my one-year-old unit started making a loud noise. The service guy came out and checked it and said Just some units do that the compressor was going back and forth. Said it was a slight noise when you can hear the length of the football field. It’s not very slight . Call the office back twice. Was told they would ask Jeff to call me. He has never called!! They charged me for the service call. I was six days over my one year. Said Jeff may take that off, but never heard. Don’t seem to be very concerned They already got my money!!
Dec 05, 2024 · JoAnn ChanceVery poor customer service! Called the Office when my one-year-old unit started making a loud noise. The service guy came out and checked it and said Just some units do that the compressor was going back and forth. Said it was a slight noise when you can hear the length of the football field. It’s not very slight . Call the office back twice. Was told they would ask Jeff to call me. He has never called!! They charged me for the service call. I was six days over my one year. Said Jeff may take that off, but never heard. Don’t seem to be very concerned They already got my money!!
Dec 05, 2024 · JoAnn ChanceGreat company. Jeff is very experienced and diagnosed my two units in 5 minutes when 3 other companies couldnt. Very fair price too. He came quickly after my call because I had exotic animals in the house. He had just come from fixing a nursing homes a/c. Cant rave about him enough!
Jul 01, 2024 · Archie RheaGreat company. Jeff is very experienced and diagnosed my two units in 5 minutes when 3 other companies couldnt. Very fair price too. He came quickly after my call because I had exotic animals in the house. He had just come from fixing a nursing homes a/c. Cant rave about him enough!
Jul 01, 2024 · Archie Rhea
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