HSA Home Warranty: A Look at Home Repair Services in Memphis, Tennessee

HSA Home Warranty Photos

HSA Home Warranty Introduce

Navigating the world of homeownership in Tennessee can be a rewarding experience, but it also comes with its share of challenges. One of the most common worries for homeowners is the unexpected breakdown of a major appliance or system. When your air conditioner stops working in the middle of a hot Memphis summer or your water heater gives out on a cold winter morning, the stress can be immense. This is where a home warranty service comes into play, offering a way to manage these unpredictable costs. HSA Home Warranty is one such service that provides contracts to help mitigate the financial burden of home repairs. Operating out of Memphis, they offer a service designed to cover the repair or replacement of covered items in your home, providing a level of protection against unforeseen expenses.

The HSA Home Warranty office is located at 150 Peabody Pl Suite 302, Memphis, TN 38103, USA. Situated in a notable part of the city, this location makes them accessible to local clients and partners in the Memphis area. While their service is primarily managed through phone and online communication, their physical presence in the city is a point of interest for those seeking to understand the local ties of the business. Their services are not limited to this specific address, as they operate to serve a wider region in Tennessee, providing a network of contractors to assist with various home repair needs.

HSA Home Warranty offers a variety of repair-related services through its warranty contracts. These services are designed to address the common and often costly issues that can arise in a home. The goal is to provide a comprehensive solution for covered items, from diagnosis to repair or replacement.

Appliance Repairs: Services to fix or replace covered home appliances.
Fix or Replace: The company's policy is to either repair a covered item or replace it if a repair is not feasible.
Home Maintenance: While not a traditional maintenance service, the warranty acts as a tool for managing repair costs that are part of home upkeep.
Home Repair: The service covers various home systems and components that may need repair due to normal wear and tear.
Home Warranty: The core product offered, which is a service contract to help protect against repair costs.
Online Service: The company provides an online portal for managing service requests.
Repair or Replacement: The two primary outcomes for a covered claim, based on the condition of the item.
Warranty Protection: The main feature of the service, providing financial protection for covered items.

HSA Home Warranty provides services to homeowners seeking to manage unexpected repair costs. Their offerings are characterized by several key features.

Online and Phone Service: The company operates a system where service requests can be submitted online or via phone.
Extensive Network: HSA Home Warranty utilizes a network of contractors to handle service requests, which theoretically should provide access to a variety of repair professionals.

For direct contact with HSA Home Warranty, you can use the following information.

Address: 150 Peabody Pl Suite 302, Memphis, TN 38103, USAPhone: (800) 367-1448Mobile Phone: +1 800-367-1448

When considering a home warranty service, it is worth looking at what they offer and how they operate. A home warranty is designed to provide peace of mind by helping to cover the costs of unexpected system and appliance breakdowns. While the idea of a fixed annual fee and a service charge per claim can seem appealing, the real value lies in the speed and efficiency of the service and the extent of the coverage. The goal is to avoid the stress and financial burden of a major repair. A home warranty can be a useful tool for homeowners in Tennessee, particularly for those who prefer not to manage the financial risks of sudden repairs on their own. The service aims to streamline the process of finding a contractor and getting a repair done. By understanding the terms of the contract and what is included, homeowners can make an informed decision on whether a home warranty is the right fit for their needs.

HSA Home Warranty Services

Repair Service
Appliance Repairs
Fix Or Replace
Home Maintenance
Home Repair
Home Warranty
Online Service
Repair Or Replacement
Warranty Protection

HSA Home Warranty Location

HSA Home Warranty

Tennessee Shelby County Memphis Downtown Memphis Peabody Place

150 Peabody Pl Suite 302, Memphis, TN 38103, USA

HSA Home Warranty Reviews

An average rating of ★2.4 from 1914 user reviews.

contractorACwater heaterfurnaceplumbingdishwasherdeductibleout of pocketcall centertransfer

★ 5★ 4★ 3★ 2★ 1

I finally cancelled my membership today. I've used HSA home warranty's premium coverage for over a decade. When I originally signed up it was $400/yr for coverage. It's now over $1400/yr for coverage. It costs $75 for each service request. It always takes weeks to months to get anything fixed and in the event something is "covered" if it needs to be "updated" to be "brought up to code", you're on the hook for that, which will certainly be hundreds of dollars. I recently had 2 service requests back to back. I had an issue with plumbing in my bathroom and a couple weeks later my hot water tank ruptured. My bathroom leaks have yet to be repaired. I have had no hot water for over a week and a half and there's no tracking information to see where my new water heater is. I've been stuck in limbo for over a month with my plumbing issues. The sad thing is this is one of the lesser painful experiences I've had recently. It took 4 months to get my dishwasher repaired and over a month to get my oven repaired.Most people recognize that you're losing money with warranty/insurance, but a quick repair with little to no out of pocket costs will kind of justify that monthly service fee. This is expensive, neither quick nor convenient, and you'll always end up wishing you just did the job yourself or paid someone you trust to do it.Note: If you managed to get tangled up in this company, know that cancellation is a nightmare. You can only cancel via phone, and they will go to any extent to try to get you to renew. They will offer discounts. They will give you a 100% free service. They will threaten you that you won't be able to get coverage in the future. They will remind you that you won't be covered and make you feel like you'll be spending millions of dollars in repairs. Keep your head up and insist on cancellation until they process it.
Sep 04, 2025 · Patrick Sycz
We had HSA for the last 7 years, and we were happy with them until recently. I will say they did a good job in general with our claims in the past. Including replacing our washer and dryer and our AC unit at our old house.But recently our AC stopped working. The first HSA contractor told us our entire furnace unit needed to be replaced due to age, (without anyone even looking at it in person). He submitted that info to HSA and they approved it for a $6800 new furnace, (with me paying $4800 out of pocket).I wanted a second opinion on that so I called a different contractor. They came out and said it just needed a new main blower motor. They replaced that for $1600 the next day. No problem with that.We called HSA back with the new information and they told me they were only going to cover $410 of the $1600 bill, "because that's what their repair cost estimate book says it should cost." I tried to explain that they were going to replace the whole unit for $6800, but I took it on myself to find a contractor who would fix it and save us all money. They didn't care and basically told me that didn't matter.Because of that, we decided to cancel today. Their price has gone up and their coverage has gone down. They kept my wife on the phone for 30 minutes trying to convince her to not cancel. Very frustrating experience all around
Aug 25, 2025 · Eric Schachte
I understand there is no good home warranty out there but this HSA is the worse. On two different occasions I have contacted them for a service request that they have been unable to assist with. I explained to them that it was near 100 degrees outside and my AC was not working. After 5 days I had to call and get my own tech to come out and pay for it. They refused to reimburse me and now here we are again today and history repeats itself. If I could give this company a negative I would. Customer service sucks too.
Aug 28, 2025 · Kobe Seay
Constant loopholes, so they don't have to cover any of your warranty items. They couldn't even find a second opinion for our air conditioning unit. Sent out a contractor to install a dishwasher and they never came back to install it. And then when I called they said, oh, there's no one in your area that can install it. But they took my hundred dollar deposit non refundable even though they didn't finish the service. Then they tried to collect another hundred dollars for the second contractor that they couldn't find, and didn't want to refund that either. Asked to speak to their customer satisfaction? And I was told, we're not worried about your satisfaction. We don't even have that department. Don't waste your time or money on this company!!
Jun 18, 2025 · Stasia VanAlstyne
Very unprofessional. Provided company with updated information when we purchased the house. Called for service on refrigerator, which was assigned to a service company (service company is not the problem). Appointment was confirmed by email. HSA Home Warranty canceled the appointment and said the service company could not verify/call (they had the wrong number, which was provided by HSA). Still waiting for service. After a number of hours on the phone with no resolution l gave up. HSA refused to refund the service fee. This company takes your money for no service. I would NEVER recommend this company for anything and one star is too many, if I could give them a negative number I would.
Jun 13, 2025 · bobliz