Hickory Heating and Cooling Repair LLC Photos










Hickory Heating and Cooling Repair LLC Introduce
In the unpredictable climate of North Carolina, a properly functioning HVAC system is not a luxury—it is an absolute necessity for comfort and safety. When your heating or cooling system breaks down, especially during the peak of summer or the depths of winter, you need a service provider you can trust to deliver fast, honest, and high-quality work. In Hickory, one name that has earned a reputation for integrity and professionalism is Hickory Heating and Cooling Repair LLC. This women-owned business stands out in the general contractor field by specializing in HVAC, bringing a level of expertise and dedication that is highly valued by its customers. They are known for their commitment to transparent communication, rapid response times, and a business philosophy built on integrity. This article will provide you with a detailed look at their services, their customer-centric approach, and why so many of your North Carolina neighbors are choosing them for all their heating and cooling needs.
Hickory Heating and Cooling Repair LLC is a premier HVAC contractor that offers a wide range of services to both residential and commercial clients. From routine maintenance and preventative care to emergency repairs and new system installations, they have the expertise to handle any challenge. A key feature of their service is the honesty and integrity that define their business practices. One customer, who received a recommendation from a friend, was grateful that their technician, Matt, quickly diagnosed and fixed a simple issue. The customer appreciated that Matt "could have told me I needed a whole new unit and I would not have known the difference," but instead, he provided an honest and affordable fix. This kind of integrity builds a level of trust that can turn a one-time customer into a "lifelong customer, for sure!"
The company’s commitment to excellent service is further demonstrated in another detailed review. The customer, whose 27-year-old heat pump had failed, was impressed that the owner, Todd, came out on a weekend to assess the situation. Todd took the time to "clearly explain everything to us so we could make our own decision about repairing or replacing the old system." This transparent and pressure-free approach is a major reason why the customers felt confident in their decision to move forward with a full system replacement. The review also highlights the efficiency of the crew, as four men—Todd, Joe, Danny, and Matt—installed the new unit in just over three hours, ensuring the house "didn't even have time to get warm." Their speed, combined with their friendly, knowledgeable, and professional demeanor, left the customer feeling "great knowing we won't have to worry about a broken-down air conditioner in the middle of another hot summer." This high level of service, from the initial consultation to the final installation, is a testament to the quality that Hickory Heating and Cooling Repair LLC provides.
Location and Accessibility
Hickory Heating and Cooling Repair LLC is conveniently located at 1529 16th St NE, Hickory, NC 28601, USA. This location serves as a central hub, enabling their technicians to efficiently serve residential and commercial clients throughout Hickory and the surrounding communities. As a company that primarily provides onsite services, their focus is on bringing their expertise directly to you, minimizing any disruption to your day. The business is also committed to accessibility for all, offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail extends to their business operations, which are designed for customer convenience. They offer online estimates and accept credit cards, making it easy to start a project and complete the transaction smoothly.
Services Offered
- 24-Hour Emergency Service: Ready to respond to urgent heating and cooling needs at any time of day or night.
- AC System Repair, Maintenance & Installation: Comprehensive services for air conditioners, including preventative maintenance, repairs, and new system installations.
- Furnace & Heating System Services: Expertise in repairing, maintaining, and installing furnaces (both gas and electric), heat pumps, and other heating equipment.
- Ductless Heating & A/C Services: Specializing in the installation, repair, and maintenance of ductless systems, also known as mini-splits.
- Ductwork Services: Providing HVAC duct and vent cleaning, installation, and repair to improve air quality and system efficiency.
- Thermostat Services: Installation and repair of thermostats, including modern smart thermostats, to enhance temperature control.
- Indoor Air Quality Products: Offering solutions to improve the air quality in your home or business, ensuring a healthier environment.
- Routine Maintenance & Inspections: Conducting regular checks to keep your systems running efficiently, which can prevent costly future repairs.
Features / Highlights
- Women-Owned Business: The company is identified as a women-owned business, which may appeal to customers who wish to support female entrepreneurs in the trades.
- Unwavering Integrity: Customers praise the company for its honesty and for not trying to sell unnecessary equipment, as seen in the review about a simple repair versus a full replacement.
- Rapid Emergency Response: The company is known for its quick response, with one customer noting that a technician arrived in less than 20 minutes to fix an AC unit in hot weather.
- Knowledgeable and Professional Team: Customers describe the technicians and owner as friendly, fast, and knowledgeable, instilling confidence in their work.
- Transparent Communication: The owner, Todd, is praised for taking the time to clearly explain all options, allowing customers to make an informed decision without pressure.
- Comprehensive Services: They offer a wide range of services from basic repairs to complex installations for both residential and commercial clients.
- Accessibility and Inclusivity: The business is LGBTQ+ friendly and has a wheelchair accessible entrance and parking lot, demonstrating a commitment to serving all members of the community.
Contact Information
Address: 1529 16th St NE, Hickory, NC 28601, USA
Phone: (828) 414-8389
What is worth choosing?
When selecting a general contractor for your HVAC needs in North Carolina, especially in the Hickory area, the choice often comes down to who you can trust. Hickory Heating and Cooling Repair LLC is worth choosing because they have built their reputation on a foundation of honesty, integrity, and skill. The most powerful reasons to trust this company are evident in the stories shared by their customers. The review from the customer who received a simple fix instead of an expensive replacement is a testament to the company's ethical business practices. In an industry where homeowners can feel vulnerable to upselling, this kind of integrity is priceless. Furthermore, the experience of the customer with the 27-year-old heat pump illustrates a different kind of value: transparent and patient consultation. The owner, Todd, didn't just rush to a conclusion; he empowered the customer to make their own decision, which ultimately led to a fast, professional, and satisfying installation. This level of customer care, combined with the crew's efficiency and professionalism, makes them a standout choice. Their status as a women-owned and LGBTQ+ friendly business further demonstrates their commitment to serving the entire community with respect and inclusivity. For residents of Hickory, Hickory Heating and Cooling Repair LLC offers more than just a repair service; they offer peace of mind, knowing that your home comfort is in the hands of a team that is not only highly skilled but also genuinely cares about your well-being. Their consistent delivery of quality, speed, and honesty makes them an excellent choice for any heating or cooling project.
Hickory Heating and Cooling Repair LLC Inside
Air Conditioning Repair Service
- A/C preventive maintenance
- A/C system dismantlement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Portable A/C services
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Ventilated ceiling installation
- Ventilated ceiling repairs
- A C Unit
- AC Repair 🔧❄️
- Air Conditioner Or Furnace Repair
- Air Conditioning Needs
- Air Conditioning Preventative
- Air Filter Checking
- Air Handler
- Annual Inspections
- Central Air
- Cooling And Heating
- Cooling System
- Drain Lines
- Electrical Heater
- Electrical Systems
- Furnace Electric Furnace
- Gas Leaks
- Gas Lines
- Gas Valve
- H E A T I N G & C O O L I N G
- Heater Troubleshooting
- Home Maintenance
- Hours Emergency Service
- Inspections And Maintenance
- Refrigerant Leak
- Regular Maintenance
- Residential And Commercial
- Routine Maintenance
- Service Calls
- Specialty Services
Heating Contractor
- Heating Maintenance 🛠️
- Heating Repair 🛠️
HVAC Contractor
- Air Conditioner
- Air Conditioner Clean & Check
- Air Handler Installation
- Basic Maintenance
- Club Maintenance
- Ductless Installations
- Ductless Systems
- Emergency Repair
- Furnace Repair & Installation
- Gas Furnaces
- Heat Pump Repair
- Heat Pumps Heating
- Heating And Air Systems
- Heating And Cooling Systems
- Indoor Air Handlers
- Indoor Air Quality Products
- Mini-Splits
- New Furnace
- New Heat Pumps
- New System
- Oil Furnaces
- Preventative Maintenance
- Repair Work
- Service Call $85.00
We will send out one of our highly skilled technicians to your location to diagnose your Heating/Cooling or Indoor Air Quality issues and provide an estimate on our recommendations to resolve your comfort needs.
- Temperature Control
Furnace Repair Service
- Furnace Repair 🛠️
Hickory Heating and Cooling Repair LLC Details
From the business
- Identifies as women-owned
Service options
- Online estimates
- Onsite services
- Language assistance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Credit cards
Hickory Heating and Cooling Repair LLC Location
Hickory Heating and Cooling Repair LLC
1529 16th St NE, Hickory, NC 28601, USA
Hickory Heating and Cooling Repair LLC Reviews
companyHVACcallunithousejobfurnaceheat pumpworktech
★ 5★ 4★ 3★ 2★ 1Excellent service! I received the name of this company from a lifelong friend of mine. I called them right away. Matt arrived exactly when he said he would and in less than 20 minutes had my A/C unit up and running! Fortunately for me it was a simple fix, but he could have told me I needed a whole new unit and I would not have known the difference. I appreciate the honesty and the integrity that Hickory Heating and Cooling Repair, LLC operates under. I am a lifelong customer, for sure!
Jul 16, 2025 · P PruettHickory Heating and Cooling are the best at what they do! The owner, Todd, came out on the weekend and repaired the existing 27 year-old heat pump and system and then, took a lot of time clearly explaining everything to us so we could make our own decision about repairing or replacing the old system. We decided to replace the old unit, and on Tuesday of the following week, a crew of 4 men, Todd, Joe, Danny, and Matt, installed a new unit in just over 3 hours! The house didn't even have time to get warm! They were very fast, friendly, efficient, knowledgeable, and professional. We feel great knowing we won't have to worry about a broken-down air conditioner in the middle of another hot summer! If your unit is old or just needs repair, make Hickory Heating and Cooling your go-to guys...you won't be sorry!
Jul 30, 2025 · Judy LambertHickory Heating and AC has been our go to company for years. They have always been prompt and professional as well as very reasonably priced. Julie in the office is always helpful and knowledgeable; Mark arrives on time, is professional and explains services as needed. Would highly recommend them to anyone needing heating or AC work.
Aug 03, 2025 · Susan SpauldingTodd and his team were very responsive, did a wonderful job of problem solving, and resolved our situation in a proficient and professional manner. I look forward to having them service our new unit for years to come.
Aug 18, 2025 · Greg WardThis company continues to impress. Earlier this week, our AC went out. The tech (owner Todd) came out the very same day and fixed the problem immediately. I cannot recommend this business highly enough.
Jul 02, 2025 · Brian Frazier
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