Five Star Xenia Heating & Cooling Photos










Five Star Xenia Heating & Cooling Introduce
For homeowners across Xenia, Ohio, and the wider Dayton region, maintaining a perfectly comfortable indoor environment is essential, year-round. This critical task requires a specialized, reliable contractor—and that is the role expertly fulfilled by Five Star Xenia Heating & Cooling. In the face of Ohio’s challenging and often unpredictable climate, which swings from intense summer heat and humidity to severe winter cold, a fully functioning heating and cooling system is a necessity, not an option.
Five Star Xenia Heating & Cooling acts as a highly specialized HVAC Contractor, providing comprehensive residential climate control solutions. They are your local experts for everything related to keeping your home warm in the winter and cool in the summer. As a member of the Five Star Home Services network, they leverage the resources and expertise of a larger, established company while maintaining a local focus that is dedicated to the Xenia community. Their core business is ensuring the reliability and efficiency of your most critical home comfort systems, specifically serving as an expert Air Conditioning Contractor and top-tier Furnace Repair Service provider.
The company prides itself on offering the “Gold Standard” in HVAC services, a commitment that dates back to 1972. They understand that when a heating or cooling unit fails, immediate, knowledgeable attention is required. While they are a specialized contractor, the breadth of their offerings—including full installation and repair services—positions them as the go-to specialist for all residential temperature and air quality needs in Xenia, Ohio. Choosing a focused expert like this ensures that the most complex part of your home's infrastructure is handled by trained and experienced professionals.
The Location and Accessibility of Five Star Xenia Heating & Cooling places them conveniently within the Greater Dayton service area, ensuring that they can promptly serve homeowners throughout Xenia and the surrounding Ohio communities. Their facility is strategically located to allow for quick mobilization of technicians to address service calls and emergency needs across the region.
The official address for the Xenia operations is:
- Address: 2960 W Enon Rd Suite 301, Xenia, OH 45385, USA
This location on the west side of Xenia provides excellent geographical access to major corridors, allowing the company to efficiently reach customers not just in Xenia, but also in neighboring areas such as Cedarville, Jamestown, Fairborn, and parts of the Greene County community. For local Ohio users, this centralized location minimizes wait times, which is a critical benefit when facing a non-functional furnace or AC unit during peak seasons. Their dedication to the local service area is paramount for delivering fast, reliable home comfort.
The Services Offered by Five Star Xenia Heating & Cooling are extensive and are specifically tailored to the complete life cycle of residential HVAC equipment. As a leading HVAC Contractor, they manage every aspect of climate control, from preventative care to emergency installation. Their expertise covers all major types of equipment necessary for year-round comfort in Ohio.
Their key services include:
- Heating System Expertise: This is a core focus in Ohio’s cold winters, covering Furnace Repair, Furnace Installation & Replacement, Heating system maintenance, Heat Pump Repair and Heat Pump Installation & Replacement, and crucial Emergency Heating Services for rapid assistance when your system fails.
- Cooling System Services: Addressing the hot, humid Ohio summers with full Air Conditioning Installation, Air Conditioner Replacement, A/C system repair, Air Conditioning Repair, Air Conditioner Maintenance, and Emergency Cooling Services.
- Comprehensive Maintenance & Checkups: Offering peace of mind through detailed Preventative Maintenance, HVAC system maintenance, Seasonal Checkups, Furnace Maintenance, and A/C Maintenance to ensure systems run efficiently and reliably.
- Component & Air Quality Management: This includes essential tasks like HVAC duct & vent cleaning, general Duct Cleaning, Install thermostat, Thermostat repair, and providing solutions related to Air Filters and installing Carbon Monoxide Detectors for home safety.
- Installation of Ancillary Systems: Extending comfort and efficiency through the installation of Attic Insulation to improve home energy performance.
By providing a complete suite of services from the initial consultation to repair and routine maintenance, they solidify their role as the single, reliable source for all Xenia area residents' heating and cooling needs.
The Features and Highlights that set Five Star Xenia Heating & Cooling apart are centered on convenience, system expertise, and a dedication to customer support, even if the application of these features has been a point of contention for some customers. Their advertised model aims to make home comfort management stress-free for the Ohio homeowner.
Prominent features and advertised policies include:
- Extended and Emergency Hours: The company's stated HOURS OF OPERATION are 7 am – 9 pm daily, 365 days a year. Furthermore, they advertise being available 24/7 for Emergency Services, with live phone support after hours, which is vital for unexpected failures during extreme Ohio weather.
- Guaranteed Quality: They state a commitment to delivering high-quality service, often emphasizing the “Gold Standard” and leveraging the expertise of NATE-certified technicians for professional, industry-standard workmanship.
- Service Promise: They offer a clear service promise that encompasses their commitment to customer satisfaction and being a trusted provider in the neighborhood.
- Comprehensive Home Services: While specializing in HVAC, their association with the Five Star Home Services family means they can potentially offer support across multiple home trades, including plumbing and electrical, providing a single point of contact for numerous residential service needs.
- Free Estimates: The company promotes that they offer Free Estimates on installations, which helps homeowners budget for large system replacements without initial financial commitment.
- Financing Options: For large investments such as a full Furnace Installation & Replacement or Air Conditioner Installation & Replacement, they offer HVAC Financing to help customers buy today and pay over time.
For Xenia residents seeking to arrange service or request an estimate, the primary Contact Information for Five Star Xenia Heating & Cooling is:
- Address: 2960 W Enon Rd Suite 301, Xenia, OH 45385, USA
- Phone: (937) 764-3573
- Mobile Phone: +1 937-764-3573
This contact information is the direct link to scheduling a technician for repairs, maintenance, or consultation on new system installations, connecting you to the team ready to serve the Xenia and Greater Dayton areas.
Determining What is worth choosing Five Star Xenia Heating & Cooling involves weighing their professional claims against local user experience. From a technical and geographical standpoint, the company offers undeniable advantages as a dedicated HVAC Contractor in the Xenia, Ohio area. They possess the necessary breadth of services—from detailed Heating system installation to urgent Emergency Heating Services—to meet every residential climate control demand, utilizing a business model built on prompt, daily service from 7 am to 9 pm.
The company’s commitment to providing comprehensive solutions for major installations, backed by available financing, makes new system purchasing more accessible for Ohio homeowners. Furthermore, their specialization in systems like Heat Pump Installation & Replacement and dedication to efficiency enhancements like Attic Insulation demonstrates a commitment to modern, energy-conscious home comfort. While some customer feedback suggests challenges with emergency response times and service fee communication, the company's publicly advertised model—featuring extended daily hours, 24/7 Emergency Services support, and a comprehensive range of maintenance and repair services—is designed to ensure the essential comfort and safety of Xenia households, positioning them as a major and widely available option for HVAC service in the Greater Dayton region.
Five Star Xenia Heating & Cooling Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- HVAC duct & vent cleaning
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- A/C Maintenance
- Air Conditioner Installation & Replacement
- Air Conditioner Maintenance
- Air Conditioner Repair
- Air Conditioning Installation
- Air Conditioning Maintenance
- Air Conditioning Repair
- Air Filters
- Attic Insulation
- Carbon Monoxide Detector
- Cooling Heat Pump
- Duct Cleaning
- Emergency Cooling Services
- Emergency Heating Services
- Furnace Installation & Replacement
- Furnace Maintenance
- Furnace Maintenance Furnace Installation
- Furnace Repair
- H E A T I N G & C O O L I N G
- Heat Pump Installation & Replacement
- Heat Pump Maintenance
- Heat Pump Repair
- Heating And Cooling
- Hvac Heating Furnace
- Hvac Installation
- Hvac Repair
- Preventative Maintenance
- Regular Maintenance
- Seasonal Checkups
Five Star Xenia Heating & Cooling Details
Offerings
- Installation service
- Repair services
Five Star Xenia Heating & Cooling Location
Five Star Xenia Heating & Cooling
2960 W Enon Rd Suite 301, Xenia, OH 45385, USA
Five Star Xenia Heating & Cooling Reviews
drivingmorningfurnacehighwayvanscouple
★ 5★ 4★ 3★ 2★ 1Had a technician out to fix a toilet flange. He didn't empty the toilet before removing it... never seen this, got water all over the bathroom. He didn't remove the wax ring or the previous piece used as a fix to see the actual flange, so never even saw what I needed worked on. Called and offered a fix of $1900 to break up my concrete slab. I asked them to not bother coming out if not willing to provide a fix rather than replacement. Their phone recording says "press 1 for free estimates", but surprise if they come out its $99 service fee. News flash that's not a free estimate. SHADY! They were up front about the $99 on the phone, but it doesn't make that tactic less shady... Also turned off that they put a bunch of different company names out there to try and see more "local". Paid the $99, went to lowes, bought a $25 piece made to fix exactly the problem I have and a wax ring and came home and fixed it myself. Thanks for a huge waste of time!
Sep 06, 2024 · R TalloFive star heating and cooling is a joke and a scam. We paid them over 10k in 2021 for a new furnace and ac system...they happily took our money and installed the system while telling us how it supposedly had a warranty on it for service and issues. Fast forward to about a month-ish ago and our AC stopped working one day with no clear reason why. So we called to request a tech to come out same day to diagnose/fix the issue. We were told that regardless of the situation (ours was an emergency due to heat sensitivity of some in our home) that they weren't sending a tech out since they were about to close and that they don't have emergency/after hours techs. After not getting anything from their staff but an offer to be put on the schedule for days out (it's been a brutally hot summer here, so that wasn't acceptable) and an offer for a callback from an area manager.I hung up, called Logan heating and cooling who had a pleasant and knowledgeable tech out here in a matter of a couple hours to fix our issue. The next day I received a call from a manager named Garrett to discuss my issue with five star. I explained my issues; that we paid thousands for a system and then couldn't get service when we needed it desperately, that we had to call another company and pay them to fix an issue that five star (who held our warranty) should've covered, and then was told that they don't staff techs for emergencies/after hours situations. I suggested that if they weren't going to staff techs, they should disclose that and recommend a company that could provide that service to which i was told "well we aren't going to recommend a competitor" even though they don't offer the service. So to sum this all up: five star deceives customers. They're willing to take thousands for new equipment and will tell customers about their great warranty. What they don't tell customers is that if something happens and its outside of their business hours? You're outta luck as a customer...doesn't matter if it's the middle of summer and you've got pets or kids that can get sick or worse if it's too hot and I'm sure they're the same when it's the middle of winter too. No emergency techs, no after hours techs, not willing to give recommendations as to who would actually help if you need it, just nothing...not even a reimbursement for the services we had to pay a different company for that five star should've provided. We've switched to Logan heating and ac (who'll honor the warranty on our equipment by the way) and will come out if we need emergency help. Don't buy from them unless you're okay with receiving help from them when it's convenient for them (IE business hours only!) Thanks for nothing five star...you guys are absolutely terrible.
Sep 11, 2024 · A AJeff came to our house for a free quote. We were getting quotes for a new ac unit from a couple different places and we let them know when we called. When we told Jeff we had a couple more places to give us quotes he was rude and basically threw his folder down on the table and slammed my door on the way out. Not sure why he would have gotten so mad but he did me a favor. Regardless of the quotes I get I will never go through this company again.
May 03, 2024 · Gretchen ClutterThank you for the great service. Five star came out fixed our gas lines and had it up and running in a day. Thank you five star for getting our house back on and helping us with our gas issue. Awesome company highly recommended!
Feb 05, 2024 · shawn trappWe ran into an emergency situation yesterday. Air conditioning went out and we had a small window to be home for service. Within 30 minutes Theron showed up and got straight to work! Within the hour we were up and running with cool Air and right on schedule! Thanks so much five star and Theron for being so caring and effective!
May 27, 2025 · Carolyn Byrd
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