Firestone Complete Auto Care Photos









Firestone Complete Auto Care Introduce
Introduction / Overview
For drivers in Blacksburg and the greater Virginia region, a well-maintained vehicle is key to navigating both daily commutes and weekend adventures. Firestone Complete Auto Care, located at 305 Ferguson Drive, is a trusted name that offers a comprehensive solution for all your automotive needs. More than just a simple auto parts store, this location functions as a full-service auto repair shop, a tire store, and a reliable mechanic all in one. From routine oil changes and tire rotations to complex engine diagnostics and brake repairs, their team of trained technicians is equipped to handle a wide array of services for cars, trucks, and SUVs. They understand that vehicle maintenance can be daunting, and they are committed to providing a transparent, professional, and comfortable experience for every customer.
The culture at this Firestone location is built on a foundation of professional and courteous service. A customer who experienced unexpected and costly car repairs praised the team for their honesty and willingness to work with their budget, noting that they were "fixed and out of there in less than an hour." This level of empathy and efficiency is a hallmark of their service. The staff, including specific technicians and front-desk personnel, are frequently highlighted for being wonderful, polite, and helpful. They strive to make every customer feel welcome and respected, a philosophy that is underscored by their identification as an LGBTQ+ friendly and transgender safe space. This commitment to inclusivity, combined with their technical expertise, makes them a place where every driver in the Blacksburg community can feel confident and secure.
Location and Accessibility
Firestone Complete Auto Care is conveniently situated at 305 Ferguson Dr, Blacksburg, VA 24060, USA. This easily accessible location is a major plus for both Virginia Tech students and permanent residents of the area. The facility itself is designed with customer convenience in mind, offering on-site parking and a range of accessibility features. The business provides a wheelchair-accessible entrance, parking lot, and restroom, ensuring that their services are available to everyone.
The planning of your visit is made simple with their recommendation to schedule appointments, which helps to minimize wait times and ensure that a mechanic is available when you arrive. However, they also offer curbside pickup and in-store shopping for those who need to stop by for a quick purchase. While some customers have experienced longer than expected wait times, the staff is generally noted for being communicative and helpful. The on-site amenities, including a comfortable waiting area and Wi-Fi, are available for use while you wait, making the experience more pleasant.
Services Offered
- Auto Repair & Diagnostics: Comprehensive mechanic services including engine repair, check engine light diagnostics, and services for belts, hoses, and fluid leaks. They also offer state vehicle inspections.
- Tire Services: A full-service tire shop offering sales of Bridgestone and Firestone tires, tire installation, repair, rotation, balancing, and wheel alignment. They also provide services for your Tire Pressure Monitoring System (TPMS).
- Oil Change & Maintenance: Various oil change options (conventional, high-mileage, synthetic), along with courtesy vehicle checks, fluid level checks, air and cabin filter replacement, and windshield wiper blade services.
- Brake Services: Complete brake care, including brake inspection, brake pad and rotor replacement, brake fluid flushes, and service for the Anti-Lock Braking System (ABS).
- Battery Services: From diagnostics and testing to sales, installation, and recycling of car batteries. They also handle services for your starting and charging systems.
- Transmission Services: Offering transmission fluid flushes and comprehensive maintenance to keep your drivetrain in optimal condition.
- Suspension & Steering Repair: Expert services for your vehicle's steering and suspension systems, including front and rear suspension repair.
- Air Conditioning Service: A full suite of AC services, including system inspection, leak detection, performance testing, and system recharge.
Features / Highlights
- Comprehensive Auto Care: A one-stop-shop for a vast range of services, from basic maintenance to complex repairs, eliminating the need to visit multiple shops.
- Knowledgeable & Trustworthy Staff: Customers praise the technicians and staff for their honesty, professionalism, and ability to explain complex issues in an understandable way.
- Commitment to Inclusivity: The business identifies as an LGBTQ+ friendly and transgender safe space, creating a welcoming environment for all.
- Convenient Location & Accessibility: Centrally located in Blacksburg with on-site parking and a variety of accessibility features.
- Variety of Offerings: Services include everything from oil changes and tire sales to in-store shopping and curbside pickup.
- Recycling Program: They offer battery recycling, demonstrating an environmental commitment.
- Payment Flexibility: Accepts credit cards, debit cards, and NFC mobile payments for customer convenience.
Contact Information
Address: 305 Ferguson Dr, Blacksburg, VA 24060, USA
Phone: (540) 315-3995
Mobile Phone: +1 540-315-3995
What is worth choosing
For drivers in Blacksburg, VA, choosing an auto repair shop is about more than just finding a place to get a part; it's about finding a partner you can trust with your vehicle's health. What makes Firestone Complete Auto Care a premier choice is their comprehensive approach to vehicle maintenance and repair. They are not just an auto parts store; they are a full-service hub that can handle virtually any issue your car, truck, or SUV might encounter. This breadth of service saves you time and stress, as you won't need to search for a separate mechanic, a tire shop, and a battery store. Everything you need is under one roof.
Furthermore, their dedication to ethical and customer-centric service is a significant differentiator. The story of a customer who was given an honest assessment and an affordable solution, rather than being upsold on unnecessary repairs, is a powerful testament to their integrity. This kind of transparency builds lasting relationships and turns first-time visitors into "definite repeat customers." For a college town with a high student population, a reliable and trustworthy mechanic is invaluable. Firestone Complete Auto Care in Blacksburg provides this security, offering a professional, transparent, and welcoming environment where you can feel confident that your vehicle is in good hands.
Firestone Complete Auto Care Services
Auto Air Conditioning Service
- AC Service
Expert AC service for all vehicle types, ensuring efficient and reliable cooling performance.
- AC System Cleaning
Cleaning and disinfecting the AC system to remove bacteria, mold, and unpleasant odors.
- AC System Inspection
Thoroughly examining the air conditioning system to identify any issues or potential problems.
- AC System Leak Detection and Repair
Identifying and fixing refrigerant leaks in the AC system to prevent loss of cooling capability.
- AC System Maintenance
Providing guidance on how to properly maintain the AC system, including filter replacement and regular checks.
- AC System Performance Testing
Evaluating the overall performance of the AC system, including temperature output and airflow.
- AC System Recharge
Adding refrigerant to the AC system to restore optimal cooling performance.
- Air conditioning
Diagnosis and repair of air conditioning systems to keep the vehicle cool and comfortable.
Oil Change Service
- Air & cabin filter replacement
Replacement of air and cabin filters to ensure clean and fresh air inside the vehicle.
- Air Filter Inspection
Checking the air filter to determine if it needs cleaning or replacement.
- Conventional Oil Change
Uses traditional petroleum-based oil. This type of oil change is usually recommended for older vehicles or those that do not require synthetic oil.
- Courtesy Vehicle Check
Quick check-up of the vehicle to ensure everything is in working order.
- Fluid Level Checks
Checking and topping off other vital fluids in the vehicle, such as coolant, brake fluid, power steering fluid, and windshield washer fluid.
- High-Mileage Oil Change
Uses specially formulated oil designed for vehicles with high mileage. This oil helps reduce oil consumption, minimize leaks, and extend the life of the engine.
- Indicator Light
Diagnosis and resolution of indicator lights to address any underlying issues.
- Lubrication
Applying lubricant to key components, such as door hinges, to ensure smooth operation.
- Oil Service
General term for an oil change service that includes draining old oil, replacing it with new oil, and changing the oil filter. It may also include checking other fluid levels and a basic vehicle inspection.
- Oil and Filter Replacement
Draining the old engine oil and replacing it with fresh, high-quality oil. The oil filter is also replaced during this process.
- Oil change
Efficient and thorough oil change services to keep the engine running smoothly.
- Scheduling Maintenance
Convenient scheduling of regular maintenance services to prevent potential issues.
- Standard Oil Change
Involves draining the old engine oil and replacing it with new oil to lubricate the engine properly. This service typically includes replacing the oil filter.
- Synthentic Oil Change
Uses synthetic oil, which is designed to provide better performance and protection than conventional oil. It lasts longer and is suitable for high-performance and newer vehicles.
- Tire Pressure Check
Verifying and adjusting tire pressure to the recommended levels.
- Windshield Wiper Blades
Replacement of windshield wiper blades to ensure clear visibility during inclement weather.
- Wiper Blade Check
Assessing the condition of wiper blades and recommending replacement if necessary.
Tire Shop
- Alignment Service
Ensures that your vehicle's wheels are properly aligned, which helps prevent uneven tire wear and improves handling. This service involves adjusting the angles of the wheels to meet the manufacturer's specifications.
- Bridgestone Tires
Bridgestone tires are designed for your performance needs. Explore our different types of tires to find your perfect driving experience.
- Car Alignment
Similar to alignment service, this involves adjusting the angles of the wheels to the correct positions as per the manufacturer’s specifications to ensure even tire wear and proper handling.
- Car Or Truck
Services available for both cars and trucks to cater to a wide range of vehicles.
- Car Pulling
- Firestone Tires
Whether you're looking for all-season, winter, or summer tires, we'll inspect, repair, or replace your Firestone tires to ensure high-performance tires get you safely back on the road.
- Fluid Levels
- Fuel System Cleaning
- Maintenance Checks
- Pressure Check
- Repair Package
- Rotor Replacement
Replacement of brake rotors to ensure efficient braking performance.
- Starting And Charging Systems
- Test Drive
- Tire Alignment
Adjusting the angles of the wheels to ensure proper alignment and even tire wear.
- Tire Balancing
Balancing the weight distribution of the tire and wheel assembly to ensure smooth and vibration-free operation.
- Tire Inspection
Thoroughly examining tires for tread depth, signs of damage, uneven wear, or other issues.
- Tire Installation
Professional installation of tires to ensure proper fitment and performance.
- Tire Maintenance
Offering tire maintenance tips and services, such as tire cleaning, tire sealant application, and tire inflation checks.
- Tire Pressure Monitoring System (TPMS) Service
Inspecting, diagnosing, and repairing issues with the TPMS sensors or system.
- Tire Repair
Patching or plugging punctured tires to fix small leaks and restore their functionality.
- Tire Replacement
Replace worn-out tires with new ones, ensuring safety and performance for your vehicle. Trustworthy and efficient.
- Tire Rotation
Moving tires from one position to another on the vehicle to promote even tread wear and extend tire life.
- Tire Service
Includes a variety of tire-related services such as tire installation, rotation, balancing, and repair to ensure your tires are in good condition and perform optimally.
- Tires
High-quality tire installation and expert tire repair services.
- Tires for Cars
A selection of tires suitable for passenger cars, offering a balance of performance, safety, and comfort for everyday driving.
- Tires for SUV
Offering a range of tire options specifically designed for SUVs, which provide better handling, durability, and performance suitable for these larger vehicles.
- Tires for Trucks
Specially designed tires to meet the needs of trucks, providing durability, load-carrying capacity, and performance for both on-road and off-road driving.
- Vehicle Repairs
- Vehicle Suspension Services
Inspection and repair services for vehicle suspension systems to ensure a smooth and stable ride.
- Wheel Alignment
Precision wheel alignment to enhance tire performance and extend its lifespan.
- Wheel Assembly
Inspection and repair of wheel assemblies to ensure proper alignment and balance.
Car Battery Store
- Alternator Replacement & Repairs
Replacement and repair of alternators to ensure proper electrical system functioning.
- Battery Diagnostics
Inspection of key starting and charging system parts and functions that may include the battery, alternator, starter, and voltage level
- Battery Inspection
Inspecting the battery's condition, checking for corrosion and ensuring proper connections.
- Battery Installation
Professional installation of car batteries to ensure proper fit and function.
- Battery Maintenance
Providing guidance and products for maintaining and prolonging the life of car batteries.
- Battery Recycling
Proper disposal and recycling of old or used car batteries in an environmentally friendly manner.
- Battery Sales
Offering a wide selection of car batteries for various makes and models.
- Battery Sizing
Review of car’s electrical system and current battery to find your vehicle’s recommended battery group size and type
- Battery Testing
Testing the condition and performance of car batteries to determine if replacement is necessary.
- Battery Warranty
Providing warranty services for car batteries, including replacements or repairs if covered.
- Car battery store
High-quality car battery replacement for cars, vans, trucks, and SUVs.
- Recessed Top-Post Battery
Recessed top-post batteries are compatible with most European makes and models.
- Side-Post Battery
Side-post batteries are compatible with most General Motors vehicle makes and models.
- Standard Top-Post Battery
Standard top-post batteries are compatible with most American and Japanese makes and models.
- Starting And Charging Systems
Diagnosis and repair of starting and charging systems to ensure proper functioning.
Auto repair shop
- Auto Maintenance
Regular maintenance services to keep the vehicle in top condition and prevent potential issues.
- Auto Repair
Comprehensive repair services for all aspects of the vehicle, ensuring optimal performance.
- Auto engine diagnostic
State-of-the-art engine diagnostic services to identify and resolve any engine issues.
- Belts And Hoses
Inspection and replacement of belts and hoses to prevent breakdowns and ensure proper functioning.
- Big Repairs
Expert repair services for major automotive issues to restore the vehicle's performance.
- Car Inspections
Thorough inspections to identify any potential problems and ensure overall vehicle safety.
- Car Troubles
Diagnostic services to identify and resolve various car troubles and issues.
- Check Engine Light Diagnostics
If you have a check engine light showing, our certified technicians use advanced diagnostics to identify the issue and explain what’s going on under the hood. Whether it’s a small, or a serious engine problem, we’ll pinpoint the cause and recommend the right fix. Call or schedule with us today!
- Complete Vehicle Inspection
Detailed inspection of the entire vehicle to identify any potential issues.
- Dashboard Lights
Diagnosis and resolution of dashboard warning lights to address any underlying issues.
- Emissions Testing
Testing services to ensure compliance with emissions standards and reduce environmental impact.
- Engine Cooling System Services
Repairing or replacing components of the engine cooling system, such as radiators, water pumps, or thermostats, to prevent overheating.
- Engine Repair Diagnostics
Using specialized tools and equipment to identify and diagnose engine issues.
- Engine Tune Up
Performing routine maintenance tasks to optimize engine performance, such as spark plug replacement, fuel system cleaning, and ignition timing adjustment.
- Fluid Leaks
Identification and repair of fluid leaks to prevent further damage and maintain vehicle performance.
- Front & Rear Suspension
Inspection and repair of front and rear suspension systems for a smooth and safe ride.
- Schedule Repair
Easy scheduling of repair services to address any automotive problems.
- Starter Problems
Diagnosis and repair of starter problems to ensure reliable vehicle starting.
- State Vehicle Inspection
Certified state vehicle inspections to ensure compliance with regulations.
- Steering & suspension repair
Repair and maintenance of steering and suspension systems for a smooth and comfortable ride.
- Vehicle Repairs
Expert repairs for various automotive issues to restore functionality and performance.
Brake Shop
- Brake Anit-Lock Braking System (ABS) Repair
Diagnosing and repairing issues with the ABS system to ensure its proper functioning.
- Brake Fluid Flush
Flushing out old brake fluid and replacing it with fresh fluid to maintain optimal brake performance and prevent brake system corrosion.
- Brake Inspection
Thoroughly examining the brake system to assess the condition of brake pads, rotors, calipers, brake lines, and other components.
- Brake Pad Replacement
Removing worn-out brake pads and installing new ones to ensure proper braking performance.
- Brake Pads
Replacing the brake pads, which are crucial components that press against the brake rotor to create the friction needed to stop your vehicle. Regular replacement ensures safe braking performance.
- Brake Repair
Comprehensive service that can include the replacement of brake pads, rotors, calipers, and other components to ensure the braking system is functioning safely and effectively.
- Brake Replacement
Replacing worn-out brake hardware, such as springs, clips, and pins, to maintain proper brake pad positioning and operation.
- Brake Rotor Replacement
Machining the brake rotors to remove uneven wear or replacing them if they are damaged or worn beyond repair.
- Brake Services
Inspection, repair, and replacement of brake systems to ensure optimal safety and performance.
- Front And Rear Brake Pads
Replacement of front and rear brake pads to ensure optimal braking performance.
Transmission Shop
- Drivetrain Inspection
Thorough inspection of the drivetrain to identify any potential issues or wear in the drivetrain components.
- Transmission Diagnostic Service
Conducting comprehensive diagnostics to identify and troubleshoot transmission-related issues.
- Transmission Fluid Flush
Flushing out the old transmission fluid and replacing it with fresh fluid to improve performance and longevity.
- Transmission Maintenance
Performing routine maintenance tasks on the transmission system, such as filter replacement or fluid level checks.
Mechanic
- Mechanic Services
General mechanic services, including diagnostics, repairs, and maintenance for all vehicle makes and models to ensure optimal performance and safety.
Firestone Complete Auto Care Details
Service options
- Curbside pickup
- In-store shopping
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Oil change
Amenities
- Mechanic
- Restroom
- Wi-Fi
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointments recommended
Recycling
- Batteries
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Firestone Complete Auto Care Location
Firestone Complete Auto Care
305 Ferguson Dr, Blacksburg, VA 24060, USA
Firestone Complete Auto Care Reviews
inspectionoilbrakedrivetrucklightsaturdaymechanicbatteryupsell
★ 5★ 4★ 3★ 2★ 1My car was vibrating at higher speeds so I brought it in thinking I needed an alignment or the wheels balanced. Turned out it was a broken control arm and wheel bearings. Being unexpected I just couldn't afford all of that. They worked with me on what needed to be done now and what could wait and had me fixed and out of there in less than an hour. The service tech Matt and the woman at check-in/out were wonderful. I've gone from a first time customer to a definite repeat customer bc of them. I highly recommend this place.
Aug 02, 2025 · Julia HaightThe car was in for a simple oil change. It took way longer than promised. Staff were polite and helpful, (except for the person who acted as if it were a big deal to get my car key off its ring, 81 year old arthritic fingers are a drag) Everything was very slow! The staff person went and got my car for me when it was ready which was very nice of him.
Jul 12, 2025 · Ruth GreneThanking Bob our tow truck driver for getting us there. They had already got the part I needed got my car right in fix it quickly (under 2 hrs.) And the price was very reasonable. Was told if I got the Firestone credit card there would be an extra discount and 6 mo. No interest. No Brainerd. As bad as our day started it ended alright. Thanks to all the people at Firestone.
Jul 28, 2025 · Walter MooreStephen was instrumental in identifying and servicing my 2006 Honda Odyssey after Campus Auto didn’t do anything for 5 hours but run a diagnostic.My van broke down Friday after dropping my kid off at Viriginia Tech. I called and spoke with him Friday and he was able to have my van up and running so we could get back on the road on Saturday. I was kept in the loop on the status. 10/10 recommend
Aug 21, 2025 · Laura BurrowsFriend had an 11:30 am appointment for an inspection, at 4:00 pm when we went to pick it up, they hadn't even started looking at it. When they did bother to look at they failed the car in less than 5 minutes saying the rear brakes were bad. Claimed they were 4 hours behind schedule because their one inspector had to change some brakes on another vehicle. Offered no apology for the wait and wanted $300 to fix the brakes. My friend paid the $20 for a failed inspection, picked up new brakes for $50 and had them changed in 35 minutes. Enough said
Aug 09, 2025 · Brooke Lawton
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