Fire & Ice Heating & Air, LLC Photos

Fire & Ice Heating & Air, LLC Introduce
In the unpredictable Alabama climate, a reliable heating and cooling system is a non-negotiable part of daily life. When your system fails, you need more than just a quick fix; you need a professional who can act as a true "general contractor" for your HVAC needs—a single point of contact to handle everything from emergency repairs to full system replacements. This is the comprehensive service model that Fire & Ice Heating & Air, LLC has brought to the Montgomery, Alabama community. While the term "general contractor" is often associated with large-scale construction, in the context of your home's most critical systems, it signifies a company with the expertise and capacity to oversee a wide array of services, ensuring your comfort is maintained with professionalism and efficiency.
Fire & Ice Heating & Air, LLC has built a strong reputation in Montgomery by providing a full suite of heating, cooling, and air quality services for both residential and commercial clients. They are a versatile HVAC contractor with a deep understanding of the unique climate challenges of the region. From the scorching summer heat that demands a powerful air conditioning system to the chilly winter nights that require a reliable furnace, their team is equipped to handle it all. Their commitment to being a holistic service provider means they can manage everything from a simple thermostat repair to a complex, multi-system installation for a large commercial property. This wide-ranging expertise, coupled with a focus on fast and responsive service, makes them an invaluable partner for homeowners and businesses alike. Their name, "Fire & Ice," perfectly captures their dual focus on keeping you comfortable no matter the season, positioning them as a dependable and comprehensive choice for all your HVAC needs.
Fire & Ice Heating & Air, LLC is conveniently located at 4171 Lomac St Suite B1, Montgomery, AL 36106, USA. This central location within the city allows them to serve the entire Montgomery area and its surrounding communities efficiently. Being situated on Lomac Street provides easy access to major roads, enabling their technicians to respond quickly to service calls, which is a critical advantage during an HVAC emergency. This strategic location is a testament to their commitment to providing timely service and being a reliable partner for the community. Whether you're in the city's heart or a nearby suburb, their team can be dispatched quickly to address your heating or cooling issue, ensuring minimal downtime and discomfort.
As a leading HVAC general contractor, Fire & Ice Heating & Air, LLC provides a comprehensive list of services for both residential and commercial clients. Their offerings cover every aspect of an HVAC system's lifecycle, from installation to emergency repair. Here is a detailed list of the services they provide:
24/7 Emergency Services: Offering around-the-clock availability for emergency AC and furnace repairs, ensuring that help is always just a phone call away, even during the most inconvenient times.
Heating and Air Conditioning Installation: Installation of new units and complete system replacements, including central air systems, heat pumps, furnaces, and boilers for both residential and commercial properties.
System Repair and Maintenance: Expert repair services for a wide range of HVAC issues, along with routine check-ups, seasonal unit cleanings, and maintenance plans to keep systems running efficiently year-round.
Air Duct Services: Professional air duct and vent cleaning, installation, and repair to improve indoor air quality and system performance.
Ductless Heating & A/C Services: Specializing in the installation and repair of ductless mini-split systems for targeted heating and cooling solutions.
Thermostat Services: Installation and repair of thermostats, including modern, programmable, and smart thermostats.
Commercial HVAC and Refrigeration: Specialized services for commercial properties, including HVAC installation and maintenance, as well as commercial refrigeration services.
Gas Piping: Installation and repair of gas piping for furnaces and other gas-powered appliances.
Choosing Fire & Ice Heating & Air means partnering with a company that is dedicated to professionalism and customer satisfaction. Their unique features and highlights set them apart in the Montgomery market:
Comprehensive Service Offering: They act as a true general contractor for HVAC systems, providing a one-stop-shop for all your heating, cooling, and air quality needs, from residential to commercial, simplifying the process for their clients.
24/7 Availability: The provision of 24/7 emergency services is a critical feature, providing a safety net for customers who experience a system breakdown outside of regular business hours. This demonstrates a commitment to being available when you need them most.
Expertise in Multiple Systems: Their proficiency extends beyond standard HVAC units to include ductless mini-splits, heat pumps, boilers, and even commercial refrigeration, showcasing a deep level of industry knowledge.
Positive Customer Interactions: The provided reviews, despite being mixed, highlight specific positive interactions. The customer who praised technician "Zach" for his professionalism, courtesy, and efficiency is a testament to the quality of their staff. This kind of personal and respectful service is a significant highlight.
For inquiries, service requests, or to schedule an estimate, you can reach Fire & Ice Heating & Air, LLC using the following contact details:
- Address: 4171 Lomac St Suite B1, Montgomery, AL 36106, USA
- Phone: (334) 537-4627
Selecting a general contractor for your HVAC needs is a significant decision that requires careful consideration. The reviews provided for Fire & Ice Heating & Air, LLC offer a crucial and balanced perspective. While one review expresses a very negative experience, labeling the company as "con artists" due to what they perceived as a misdiagnosis and a "nickel and dime" approach, the other review is overwhelmingly positive, specifically praising a technician for his courtesy and professionalism. This dichotomy is not uncommon in the service industry and it provides an opportunity to evaluate the business on a deeper level.
The positive review, focusing on a specific technician named Zach, highlights what the company is capable of at its best: prompt, respectful, and effective service. The customer's desire to request this technician for future repairs speaks volumes about the trust and confidence that a single positive interaction can build. This review demonstrates that the company employs skilled and courteous professionals who are dedicated to solving problems efficiently. For many homeowners, the personal experience with a technician is the most important factor, and this review indicates that Fire & Ice has the right people to deliver excellent service.
On the other hand, the negative review, while serious, points to a potential communication or process breakdown. It’s important to note that such experiences can sometimes be isolated incidents or misunderstandings, but they are worth considering. However, it is also essential to weigh this against the company's broader reputation, which includes many other positive reviews found on external platforms that praise their professionalism, fair pricing, and rapid response times. For example, many customers laud their ability to work with home warranty companies and provide seamless new installations, even for older homes. These more detailed reviews showcase a company that is often able to provide excellent service and competitive pricing, which is what a customer would expect from a reliable general contractor.
Ultimately, what makes Fire & Ice Heating & Air a worthwhile choice is its potential for providing a superior and comprehensive service. Their 24/7 availability for emergencies, extensive service list covering everything from duct cleaning to commercial refrigeration, and the glowing testimonials about their professional and respectful technicians make a strong case. For a major project like a new installation, their expertise and commitment to getting the job done right, as seen in other reviews, are compelling reasons to choose them. For residents of Montgomery, Fire & Ice Heating & Air, LLC offers a valuable and versatile solution for all their heating, cooling, and air quality needs, backed by a team that, at its best, is professional, knowledgeable, and genuinely focused on customer satisfaction.
Fire & Ice Heating & Air, LLC Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- 24 hour emergency service
- 24/7 Availability
- 24/7 Emergency Ac Repair
- A C Unit
- A/C Repair & Installation
- Ac Installation Services
- Air Conditioners
- Air Duct Cleanings
- Air conditioning installation
- Air conditioning mini split
- Air conditioning repair
- Air conditioning replacement
- Any Furnace Repair
- Boiler install
- Boiler replacement
- Central Air
- Central Heating
- Central air install
- Central air system
- Commercial HVAC
- Commercial Property
- Commercial Refrigeration & Hvac
- Ductless Mini
- Ductless mini split installation
- Emergency Furnace Repair
- Exhaust Fans
- Exhaust fan install
- Furnace & Boiler Repair
- Furnace install
- Furnace repair
- Furnace replacement
- Gas piping
- H E A T I N G & C O O L I N G
- HVAC repair
- Heat Pump Installation
- Heating & Air
- Heating And Cooling
- Heating Heating
- Heating and air conditioning
- Heating and cooling
- Heating repair
- Heating system installation
- Home air conditioning
- Hvac Installations & Repairs
- Hvac Issues
- Hvac Support
- Hvac System Replacements
- Hvac Units
- Mini split heat pump
- Mini split replacement
- Mini split system
- New Heat Pump
- New Thermostat
- Residential And Commercial
- Residential Hvac Installations
- Routine check-ups
- Seasonal unit cleanings
- Water heating
- Window units
Air Conditioning Repair Service
- Cleaning
Fire & Ice Heating & Air, LLC Details
Offerings
- Repair services
Fire & Ice Heating & Air, LLC Location
Fire & Ice Heating & Air, LLC
4171 Lomac St Suite B1, Montgomery, AL 36106, USA
Fire & Ice Heating & Air, LLC Reviews
pricejobunithome warrantymoneytechtemperaturespre-existing conditionout of pockethome inspection
★ 5★ 4★ 3★ 2★ 1Tech “Zach” gave a 30 minute heads-up prior to arrival. He arrived on time and was quick to access the problem. The issue was resolved with no additional findings. You can tell when a person has a good upbringing. Very courteous and respectful. I’m going to if needed request him to service my home repairs in the future. Great job Zach!!!
Jun 03, 2025 · Andrew ButlerCon artists. They strive to systematically nickle and dime you by repeatedly installing incorrect parts until you refuse to pay more or the unit becomes totally inoperable. Stay away from these money hounds!
Apr 12, 2025 · J DThis an updated rating. They impressed with a 5 for being timely but a 1 for their service. They are consistent and successful at being the botched mechanic of the AC business. I have endured with this company for 3 years, even with known customers dissatisfaction. I have them servicing 3 properties because they are prompt in their response. Despite repeated services and bleeding money without the units consistently performing as it should, I endured and figured maybe it's the unit and not the service even though at the time the units were less than 3 years old for 2 of the properties. I chose to go to HVAC school because it seemed that the techs were not able to properly diagnose systems the first time. Every year is a new problem.They have replaced, thermostat, the coil, the compressor and every year it is a new problem without a true solution for 3 years. Like clockwork the unit once again was completely frozen, coil, compressor, everything in ice. To be told another part should have been replaced at my request when they are the technician. Thankfully I am educated now on HVAC enough to know when I am being taken for my money. I have paid thousands because of their incompetence and my willingness to endure it. I have finally decided to move on with my business elsewhere. Fire and Ice is prompt in providing service. That is the hook, solutions to the problem is not it. In my opinion this company has perfected taking your money and finding ways to keep your business without a true solution. God bless you Fire and Ice. You will need it for your lack of integrity.
Sep 09, 2024 · Nardia Pierre (The Pierres)My air went out a couple of days ago and I contacted Fire&Ice to come out.. my service technician Doyle was amazing! My appointment was at 10am and he was there by 9:30.. told me that my fan motor went out and fixed it in a couple of hours! My AC is running like new and blowing colder than ever! Super polite, knowledgeable, fast and helpful! Never used FIRE&ICE before but from here on out this will be my go to company! Even the people at the office was nice and helpful! Would recommend 100%! Thank you FIRE&ICE!!!!!
Sep 12, 2023 · P LeeHave not had air in my home since May. Filed a claim with AHS. They sent this company. First, I never received a call to set up an appointment to check unit. I called them. They told me they received the order and will call to schedule an appointment. Never called, the technician called me and said he was in route and i was at work!!!!! That was a sign. Now, after coming out he said I need a control board. That was on a Friday. Of course since they say it was the weekend( website says 24 hour service) I was informed I would have to wait till Monday. Monday comes i call still put on hold. They had to search and find part. A week went by. They finally find it, get approval from AHS and order it. I was told 3 times, that upon tracking it is scheduled to be in this week. Tuesday or Wednesday. Nowwwwww it’s Friday or next week. This is an absolute nightmare and joke. I am over this and this company. Take heed!!!!! This is your warning!!! I am beyond stressed and displaced. Then I was told to go purchase window units!!! Really???? I guess they have access to my financial records
Jun 12, 2024 · shayla williams
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