Elsass Heating & Cooling Inc. Photos










Elsass Heating & Cooling Inc. Introduce
In the challenging climate of Ohio, where residents experience both blistery cold winters and intensely hot, humid summers, the performance of your heating, ventilation, and air conditioning (HVAC) system is paramount to year-round comfort. For over three decades, Elsass Heating & Cooling Inc. has been the trusted local name in Canton, Ohio, dedicated to delivering total home and light commercial comfort. While falling under the technical category of a 'general contractor' specializing in mechanical systems, Elsass is renowned across Stark County as an expert HVAC and air conditioning contractor.
This family-owned and operated business, now in its second generation, has built its reputation on a foundation of expert craftsmanship, reliable service, and affordable, transparent pricing. They understand that a malfunctioning HVAC system is more than just an inconvenience—it's a significant disruption to life. Their commitment is to ensure that every job, from a minor repair to a full system replacement, is done right the first time. They focus on providing the best quality product and premium service without the pressure of nonessential upsells, a value highly appreciated by their customers, as noted in their positive reviews.
The company operates with strong core values, which translate into a family-friendly service environment and a deep understanding of customer financial concerns. Whether you are dealing with an aging central air system, a noisy furnace, or are interested in upgrading to energy-efficient ductless technology, the team at Elsass offers the professionalism and expertise to handle your needs. Their technicians are knowledgeable, friendly, and committed to making the entire service process as smooth and hassle-free as possible for every Ohio resident they serve.
Elsass Heating & Cooling Inc. is strategically located in the heart of Canton, Ohio, positioning them perfectly to serve the entire Stark County region and surrounding communities. Their fixed location ensures accountability and quick dispatch times, particularly crucial for emergency situations that require immediate attention.
The office and service center are situated at:
2011 Cleveland Ave SW, Canton, OH 44707, USA
This central address, combined with their commitment to 24/7 Emergency Service, means that homeowners facing a sudden heating problem in the dead of winter or an air conditioning failure during a heatwave can count on a rapid response. The local presence of this business instills confidence in Ohio users, who know they are dealing with a contractor intimately familiar with regional climate demands, local building codes, and the specific needs of Canton and Massillon area properties. While the main office hours are Monday through Friday from 8:00 AM to 5:00 PM, the round-the-clock emergency availability ensures comfort is never far away.
The expertise of Elsass Heating & Cooling Inc. covers a wide range of comfort solutions for both residential and light Commercial Property applications. They pride themselves on being able to service and install all makes and models of equipment, offering a truly comprehensive service model.
Services Offered (Installation service and Repair services):
- Heating System Installation and Repair: Installation and maintenance of Gas Furnaces, Electric Furnaces, Heat Pumps, and Hot Water Heater Repair/Water Heating solutions, including water tanks.
- A/C System Installation and Repair: Install AC, Air Conditioner Replacement, and full-service A/C system repair for Central Air and Split Systems.
- Preventative Maintenance: HVAC system maintenance, A/C system maintenance, and Heating system maintenance, often scheduled as Annual Maintenance to prolong equipment life and efficiency.
- Emergency Service Available: Providing 24/7 service for urgent heating and cooling failures.
- Air Quality and Filtration: Installation of Air Filters, Air Filtration systems, and Humidity Control solutions to ensure a healthier indoor environment.
- Specialized Systems: Expertise in Ductless Systems and Air Handler units.
- Diagnostics and Safety: Comprehensive Repair Work, Safety Inspections, and Refrigerant Leak detection/repair.
- System Upgrades: Install thermostat and Thermostat installation, including modern smart control devices.
What truly sets Elsass Heating & Cooling Inc. apart in the competitive Canton market is their dedication to integrity and the customer experience, which goes hand-in-hand with their technical skill. They have cultivated a reputation for being professional, courteous, and knowledgeable, making every customer feel comfortable throughout the service process.
Features and Highlights:
- Unmatched Professionalism: Technicians are consistently described as "incredibly professional, friendly, and knowledgeable," ensuring a smooth process from consultation to completion.
- Commitment to Core Values: The company's operations are guided by strong core values, leading to "understanding" and "family-friendly service," particularly in dealing with financial difficulties.
- Honest Pricing and Sales: Customers appreciate their commitment to providing the "best quality product and premium service without trying to sell... excess products nonessential to the install."
- Competitive Value: Their pricing is highly competitive, with a representative like Doug going "above and beyond" to provide outstanding pricing compared to other local dealers.
- 24/7 Emergency Availability: Although standard hours exist, their round-the-clock emergency service is a lifeline, offering quick response, even on weekends, as one customer reported a technician arriving within an hour for a Sunday emergency.
- Thorough and Detailed Service: Technicians perform meticulous work, cleaning up debris and ensuring the customer understands how to operate their New Air Conditioning System or furnace before leaving.
- Customer-Centric Approach: As a tenant noted in defense of the company, their delayed service during a massive heatwave was likely due to their moral compass—prioritizing established or emergency-only clients over a demanding, non-priority new landlord seeking discounts in a crisis, demonstrating their commitment to fairness and established relationships.
For any residential or light commercial heating and cooling needs in Stark County, Ohio, Elsass Heating & Cooling Inc. is ready to assist. Their team provides free estimates and can be reached via the following contact points:
Contact Information:
- Address: 2011 Cleveland Ave SW, Canton, OH 44707, USA
- Phone: (330) 454-3713
- Mobile Phone: +1 330-454-3713
Choosing Elsass Heating & Cooling Inc. is an investment in reliability and ethical service, a significant factor for any Ohio property owner. Their over 30 years of experience is backed by a consistent track record of customer satisfaction, where expertise and integrity converge. When choosing an HVAC partner, you want a company that not only solves Heating Problems but also respects your budget and your home. Their clear commitment to honesty, as highlighted by numerous reviews, gives Ohio users peace of mind—you will receive an honest assessment and fair pricing, regardless of the scale of the Repair HVAC work needed.
The dedication of individuals like Doug and the quick response of emergency technicians like Brandon Elsass, who arrived within an hour on a Sunday, exemplify the high standard of care. This level of responsiveness during a crisis, combined with their full suite of services that include everything from Air Filters to complex Ductless Systems, makes them a superior choice. For Canton and Stark County residents, Elsass Heating & Cooling Inc. is the dependable local specialist who treats every client like family, ensuring your home is a place of Comfort You Can Count On, through every season and every challenge.
Elsass Heating & Cooling Inc. Machine
HVAC Contractor
- A/C system maintenance
- A/C system repair
- HVAC duct & vent installation
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat installation
- Air Conditioner Replacement
- Air Filters
- Air Filtration
- Air Handler
- Annual Maintenance
- Central Air
- Commercial Property
- Cooling System
- Ductless Systems
- Electric Furnaces
- Emergency Service Available
- Gas Furnaces
- Heat Pumps
- Heaters Air Conditioning
- Heating Problems
- Home Cooling
- Hot Water Heater Repair
- Humidity Control
- New Air Conditioning System
- Refrigerant Leak
- Repair Work
- Safety Inspections
- Schedule Maintenance
- Split Systems
- Water Heating
- Water Tank
- We Service All Makes And Models
Elsass Heating & Cooling Inc. Details
Offerings
- Installation service
- Repair services
Elsass Heating & Cooling Inc. Location
Elsass Heating & Cooling Inc.
2011 Cleveland Ave SW, Canton, OH 44707, USA
Elsass Heating & Cooling Inc. Reviews
furnacecallpricingthermostatquestionsfuturereceptionistheaterquote
★ 5★ 4★ 3★ 2★ 1Tracy and the Elsass team,I want to give a huge thank you to ELSASS Heating and Cooling for the fantastic job they did! Their entire team is top-notch, and the two workers who installed my furnace were incredibly professional, friendly, and knowledgeable. They answered all my questions and made the whole process smooth.Doug was outstanding with his pricing and truly went above and beyond compared to other dealers. I really appreciate the family-friendly service and the extra effort he put in to make sure everything was perfect!ELSASS’s Christian core values were evident throughout the process. You were very understanding of my financial situation. You provided the best quality product and premium service without trying to sell me on excess products nonessential to the install. I will definitely use your business in the future and recommend you to all my friends.Thank you all again for the excellent work!
Feb 21, 2025 · christian polcynI was saddened to read the 1-star review of this company, posted a few months ago. The property described in that review was/is a rental property. I was the tenant that was residing in that property at the time.There is another side to the story, and I feel morally obligated to supply some additional info.That earlier 1-star review begins with a complaint about calling Elsass on a Friday and Elsass not sending a tech out until the following Tuesday.To give proper context:We were in the middle of a massive heat wave. All contractors were incredibly busy. My landlord, who claimed to have 10+ properties, had NO existing relationships with HVAC contractors. Therefore, he was not exactly anyone's priority when he started calling for emergency service in the middle of such a scenario.When the tech came out on Tuesday and assessed the situation, he then discussed the part(s) needed with my landlord. I did not overhear the entire conversation, but did overhear my landlord asking if he could use a coupon from the Elsass website and/or use a military discount. So, he was not an existing customer, we were in the middle of a huge heat wave, and his concern was for obtaining discounted services. I don't know about the Elsass team, but if it were my business, such a potential client would move to the bottom of my priority list.Dale (the tech mentioned) was extremely polite and professional. He commented on the thermostat in question. It was an outdated (mercury/analog) style that hasn't been installed in homes for many years. He hadn't even seen one installed in a long time. (This landlord could have installed an updated thermostat years ago, but of course he never did that.)There are several more details to this story, but suffice to say that I seriously doubt that Elsass was "dishonest" as was described. From my perspective, they were dealing with an impossible client, in an impossible situation, as best they could.
Oct 26, 2024 · Kelli SwanBrandon Elsass was amazing! We had a Sunday emergency with our heater and he was here within one hour of our call. The heater is working, he was honest, knowledgeable, and courteous. Thank you!
Jan 19, 2025 · LouiseThis is a wonderful family own business who are dedicated to providing excellent service. They communicate well, are professional, kind, courteous, and when they arrive they are hard at work. Brandon Elsass replaced our furnance and I couldn’t have asked for a better company to meet our needs. If you are considering which heating and cooling company to use I highly reccomend giving them a call. It’s very rare now a days to find a company who would take pride in their work and have good work ethics, but if you call Elsass Heating and Cooling company you will find it with them!
Oct 05, 2024 · Jane SBrandon Elsass came out on an emergency call for us. He is truly a class act and extremely knowledgeable. He listened to the problem and quickly and accurately diagnosed the issue with our furnace. Their office called me the next business day and scheduled the replacement of the heat exchanger. The technician that came out (Mike) I believe -the wife forgets - was extremely courteous and knowledgeable and replaced with no issues.This was my first time using these guys but after this I wouldn’t use anyone else. Extremely fair pricing great service.
Apr 03, 2024 · Nathan L
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