Coleman Services

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Coleman Services Introduce

For residents and business owners in South Carolina, particularly in the Columbia area, maintaining a functional heating and air conditioning system is not just about comfort—it's about managing the region's intense climate. A reliable and efficient HVAC system is crucial for daily life, whether it's battling the humid summer heat or ensuring a warm environment during the cooler months. When HVAC issues arise, finding a responsive and professional service provider is a top priority. Coleman Services, a locally based company, offers a range of heating and cooling services for residential and commercial properties. Started in 2012 by Eric Coleman, who has over 20 years of experience, the company's core mission is to provide customer satisfaction through high-quality, exceptional service, and affordable prices. They aim to make your family's comfort their main concern, providing solutions for a variety of air conditioning issues and other HVAC needs.

This article is a comprehensive overview for local users in South Carolina who are looking for a general contractor specializing in heating and air conditioning. We will provide detailed information about Coleman Services, including their location, the types of services they offer, and the unique aspects that define their business. It is important for homeowners and property managers to have all the necessary information to make an informed decision when it comes to their HVAC systems, which are a significant investment in comfort and energy efficiency. By focusing on a range of services from routine maintenance to complex repairs, Coleman Services aims to be a valuable resource for the community. Their experience in residential, commercial, and industrial settings means they have a broad perspective on different HVAC issues and can offer tailored solutions. We will cover the specific services they provide and the key features that they highlight, giving you a complete picture of what to expect when you choose them for your HVAC needs.

Coleman Services is located at 1721 Malcolm Dr, Columbia, SC 29204, USA. This location in Columbia provides a central base for their operations, allowing them to serve a wide range of clients throughout the surrounding South Carolina region. Being situated within the community means they are accessible for onsite services and can respond to service calls efficiently. Their local presence ensures that they are familiar with the specific climatic conditions and architectural nuances of homes and businesses in the area, enabling them to provide more effective and localized solutions. This convenience is a key factor for anyone experiencing a heating or cooling emergency, as a nearby contractor can often provide a quicker response time. The address serves as a hub for their team, allowing them to be a part of the local business landscape and a reliable service provider for their neighbors and fellow community members.

Coleman Services specializes in a variety of heating and air conditioning solutions, catering to both residential and commercial clients. Their offerings cover the essential aspects of HVAC system care, from initial installation to ongoing maintenance and repair. Their services include:

A/C Repair: They offer repair services for a wide range of air conditioning issues, addressing problems with cooling systems and individual A/C units to restore function and comfort.
A/C Maintenance: Providing maintenance to keep air conditioners running efficiently, which can help prevent future breakdowns and extend the lifespan of the unit.
New Air Conditioning Unit Installation: They install new air conditioning units, helping customers upgrade to more modern and efficient systems for improved performance and comfort.
Heating and Air Conditioning Services: A full range of services for both heating and cooling systems, ensuring properties are comfortable year-round, regardless of the season.
Commercial and Industrial HVAC Systems: Their expertise extends beyond residential properties to include the installation, maintenance, and repair of complex commercial and industrial HVAC systems.
Split Systems: Installation and servicing of split systems, which are a common and effective type of heating and cooling system for many residential and commercial spaces.
Repair Services: A core part of their business model, focusing on diagnosing and fixing a variety of HVAC issues.

Coleman Services highlights several key features that they believe set them apart in the HVAC industry. With over two decades of experience, the company's founder, Eric Coleman, is dedicated to upholding high standards of quality and service.

Extensive Experience: The company's founder, Eric Coleman, has over 20 years of experience in the residential, commercial, and industrial sectors, bringing a wide range of knowledge to every project.
Focus on Customer Satisfaction: Coleman Services' primary goal is to provide customer satisfaction, maintaining a high standard of service to ensure your comfort is their main concern.
Residential and Commercial Expertise: They are equipped to handle HVAC issues in both homes and businesses, offering a versatile range of services.
Affordable Pricing: The company guarantees affordable prices for their services, aiming to provide quality work without breaking the bank.

You can contact Coleman Services for your heating and air conditioning needs at their address and phone number: 1721 Malcolm Dr, Columbia, SC 29204, USA. Phone: (803) 467-2957. Mobile Phone: +1 803-467-2957.

When selecting a general contractor for HVAC needs, it is crucial for individuals in South Carolina to consider a company's reputation for communication, responsiveness, and customer service. As with any service provider, it's important to have a clear and consistent line of communication. When a heating or cooling system is on the fritz, a quick and reliable response is paramount to restoring comfort and normalcy to a home or business. The ability to reach a company, whether by phone or a returned call, is a fundamental aspect of professional service. Given the critical nature of HVAC systems in the South Carolina climate, any delay in communication can be a source of frustration and inconvenience. For those who rely on home warranties to connect them with service providers, the experience with a company can have a significant impact on the overall process and resolution. Being able to easily schedule a repair or get a simple question answered is often a deciding factor in choosing a service provider for both immediate and future needs. Therefore, a company's commitment to answering calls and returning messages promptly is a key indicator of its dedication to customer care and overall reliability in the service industry.

Coleman Services Services

Air Conditioning Contractor
A/C Maintenance
A/C Repair
A/C Unit
Air Conditioners
Commercial And Industrial
Commercial Hvac Systems
Cooling System
Heating And Air Conditioning
Heating And Cooling Services
Hvac Issues
New Air Conditioning Unit
Residential And Commercial
Split Systems

Coleman Services Details

Offerings
Repair services

Coleman Services Location

South Carolina Richland County Columbia Malcolm Drive

1721 Malcolm Dr, Columbia, SC 29204, USA

Coleman Services Reviews

An average rating of ★3.1 from 15 user reviews.

phonehome warrantyfeecommunicationHVACprice

★ 5★ 4★ 3★ 2★ 1

THE MOST FRUSTRATING THIS IS GETTING THE RUN AROUND FROM A BUSINESS THAT YOU ARE WILLING TO SPEND YOUR MONEY WITH. Next to impossible to get someone to answer the phone or return your call. If you are assigned this company through your home warranty just go ahead and request a different company.
Sep 10, 2025 · Jessica Burns
THE MOST FRUSTRATING THIS IS GETTING THE RUN AROUND FROM A BUSINESS THAT YOU ARE WILLING TO SPEND YOUR MONEY WITH. Next to impossible to get someone to answer the phone or return your call. If you are assigned this company through your home warranty just go ahead and request a different company.
Sep 10, 2025 · Jessica Burns
Most honest and courteous man I have ever had the pleasure of servicing me with his air and heating knowledge. I highly recommend him! Thank you Eric Coleman for a job well done.
Apr 25, 2025 · Siggie Allison
Most honest and courteous man I have ever had the pleasure of servicing me with his air and heating knowledge. I highly recommend him! Thank you Eric Coleman for a job well done.
Apr 25, 2025 · Siggie Allison
So I decided to call Coleman Services in December to book an appointment for maintenance and to tell me where the filter was in my attic because I purchased a filtration system. So they sent Nick which was very nice. He answered any questions that I had which I was grateful for. In the middle of maintenance he showed me a picture of a capacitor reading that said my capacitor needed to be replaced and it would be $200 flat fee. He also said while checking the HVAC outside some fuses blew but he fixed it?? I still got heat after he left so I didn't think much of it. Towards the end of the maintenance call he said someone from the office would call to schedule a capacitor change. He also said he had some capacitors in his truck but not the one my HVAC required. I went on vacation which is why I didn't do it right away. So a week goes by after my vacation and no call from Coleman Services. I decided to call and I spoke to Tamara who said Nick said I would call and that wasn't true. I also inquired about pictures that he took of the capacitor reading and I wanted the picture so I can show my husband. She said the technician who usually comes out gives the pictures to the office and she's waiting on them so as soon as she gets them she will send them. She booked me a new appointment to replace my capacitor with Eric Coleman the owner of the business and I was like this great because he's the owner. I was booked for January 14th. Well here I am 3 weeks later and Eric never came or called or anything!!!!! I attempted to call the office several times to find out why Eric didn't show up or call and now no one even answers the phone for me at the office. Tamara never sent pictures and I never heard from her again. It's pretty obvious that they're dodging me and why so??? I WANTED TO GIVE YOU BUSINESS!!!!! And now my ever since they came my electric bill is through the roof!! Never been that high before ever!!? They did something to my HVAC system and don't want to take responsibility for it. I don't understand why companies do things like this. I was willing to pay for your services. You get a big fat zero from me. SHAME ON YOU!!!!!So book Coleman Services at your own risk....
Feb 01, 2025 · Kissy
So I decided to call Coleman Services in December to book an appointment for maintenance and to tell me where the filter was in my attic because I purchased a filtration system. So they sent Nick which was very nice. He answered any questions that I had which I was grateful for. In the middle of maintenance he showed me a picture of a capacitor reading that said my capacitor needed to be replaced and it would be $200 flat fee. He also said while checking the HVAC outside some fuses blew but he fixed it?? I still got heat after he left so I didn't think much of it. Towards the end of the maintenance call he said someone from the office would call to schedule a capacitor change. He also said he had some capacitors in his truck but not the one my HVAC required. I went on vacation which is why I didn't do it right away. So a week goes by after my vacation and no call from Coleman Services. I decided to call and I spoke to Tamara who said Nick said I would call and that wasn't true. I also inquired about pictures that he took of the capacitor reading and I wanted the picture so I can show my husband. She said the technician who usually comes out gives the pictures to the office and she's waiting on them so as soon as she gets them she will send them. She booked me a new appointment to replace my capacitor with Eric Coleman the owner of the business and I was like this great because he's the owner. I was booked for January 14th. Well here I am 3 weeks later and Eric never came or called or anything!!!!! I attempted to call the office several times to find out why Eric didn't show up or call and now no one even answers the phone for me at the office. Tamara never sent pictures and I never heard from her again. It's pretty obvious that they're dodging me and why so??? I WANTED TO GIVE YOU BUSINESS!!!!! And now my ever since they came my electric bill is through the roof!! Never been that high before ever!!? They did something to my HVAC system and don't want to take responsibility for it. I don't understand why companies do things like this. I was willing to pay for your services. You get a big fat zero from me. SHAME ON YOU!!!!!So book Coleman Services at your own risk....
Feb 01, 2025 · Kissy
Coleman Services came out to check on our A/C issue. Although they were sent out by our home warranty company, I'm glad they did. Our technician (didn't catch his name) was very thorough and courteous. He performed diagnostics checks and went over everything he did. Although, the problem wasn't detected during his visit, we will be sure to reach out again (will recommend them to send him out through the warranty company) if it happens again.
Aug 22, 2024 · David Nolen
Coleman Services came out to check on our A/C issue. Although they were sent out by our home warranty company, I'm glad they did. Our technician (didn't catch his name) was very thorough and courteous. He performed diagnostics checks and went over everything he did. Although, the problem wasn't detected during his visit, we will be sure to reach out again (will recommend them to send him out through the warranty company) if it happens again.
Aug 22, 2024 · David Nolen
This company has four options. Orion 1 is the only line that someone answers. However, she can’t schedule a home warranty appointment, and the rep who does the scheduling never answers to request an appointment.Eric’s phone goes directly to voicemail. They stand by the 24-48 hour window, more like the 48 hours, even if you have an emergency.I recommend never requesting this company when using your warranty or self-pay options. They should not be providers for any warranty company.
Apr 17, 2024 · Dioundra Felton Bright
This company has four options. Orion 1 is the only line that someone answers. However, she can’t schedule a home warranty appointment, and the rep who does the scheduling never answers to request an appointment.Eric’s phone goes directly to voicemail. They stand by the 24-48 hour window, more like the 48 hours, even if you have an emergency.I recommend never requesting this company when using your warranty or self-pay options. They should not be providers for any warranty company.
Apr 17, 2024 · Dioundra Felton Bright