Clem's Heating and Cooling Photos

Clem's Heating and Cooling Introduce
For homeowners and businesses in Virginia, the challenge of maintaining a comfortable indoor environment is a year-round priority. From the stifling summer heat to the biting winter cold, a reliable heating and cooling system is more than a convenience—it's an essential part of your daily life. When these critical systems fail, you need a general contractor who is not only an expert in their field but also a company you can trust. Clem's Heating and Cooling has built a strong reputation in the Portsmouth area and beyond by consistently providing exceptional service with a personal touch. As a leading HVAC contractor, they specialize in a comprehensive range of services designed to ensure your home remains a haven of comfort, no matter the season.
In this article, we’ll explore what makes Clem's Heating and Cooling a premier choice for local residents. We'll delve into their wide range of services, highlight their dedication to customer care, and provide all the information you need to connect with this highly-regarded team.
---Clem's Heating and Cooling is centrally located at 109 Chowan Dr, Portsmouth, VA 23701. This strategic location allows them to efficiently serve the entire Portsmouth area and surrounding communities throughout Virginia. Their commitment to providing on-site services means their expert technicians can quickly get to your location, whether you’re facing an HVAC emergency or a planned installation. This local presence and rapid response capability are a significant advantage for customers who need prompt, professional assistance to restore their home's comfort and safety.
---As a comprehensive HVAC and general contractor, Clem's Heating and Cooling offers a full suite of services to meet every heating and cooling need. Their expertise is not limited to just one area; they provide holistic solutions that address your entire home comfort system. Their services include:
Heating, Ventilation, and Air Conditioning Services
- A/C system maintenance & repair
- Heating system maintenance & repair
- HVAC system maintenance & repair
- Ductless heating & A/C services
- Install and repair AC & HVAC systems
- Air duct cleaning services
- Heating system installation
- Ductwork installation & repair
- Mobile home HVAC services
- Installation of gas logs & water heaters
- Services for both electric & gas heating and air conditioning systems
- Preventive maintenance plans
This extensive list showcases their ability to handle both standard and specialized jobs, from a simple thermostat repair to a full system replacement. Their proficiency in air duct cleaning is a notable service, as clean ducts are crucial for maintaining healthy indoor air quality and system efficiency. This wide range of offerings makes Clem's Heating and Cooling a one-stop shop for all your home comfort needs, saving you the hassle of coordinating with multiple contractors.
---What truly sets Clem's Heating and Cooling apart is their unwavering dedication to customer satisfaction, which is consistently reflected in their glowing reviews. Key features and highlights include:
- Exceptional Customer Care: Customers frequently praise the team's friendly and caring approach. One reviewer, W. Hunter, noted that the company "really care about you" and makes the experience "painless." This personal touch, from the office staff like Dawn to the technicians like Sam and Landon, creates a pleasant and trustworthy service experience.
- Fast and Efficient Service: When a heating or cooling system fails, time is of the essence. Clem's is highly praised for their incredibly quick response and efficient work. One customer's AC unit was diagnosed, repaired, and working again within a matter of hours on a Friday afternoon, a testament to their speed and professionalism.
- Honesty and Integrity: The company operates with a high level of integrity. The customer who had a new unit under warranty was charged "Zero!" for the repair, a clear sign of their ethical business practices. This honesty builds trust and earns them loyal, repeat customers.
- Reasonable and Transparent Pricing: A common theme in customer feedback is their fair and reasonable pricing. They provide clear estimates and are committed to offering the best value without compromising on quality, as one customer mentioned they also have "reasonable prices."
- Expert Technicians: The technicians are not only fast but also highly skilled. A customer noted their "extremely fast & efficient service" and was impressed with their ability to quickly diagnose and fix the problem, showing their deep knowledge and experience in the field.
For your convenience, here is the essential contact information for Clem's Heating and Cooling:
- Address: 109 Chowan Dr, Portsmouth, VA 23701, USA
- Phone: (757) 399-1625
You can use this information to schedule a service, request an estimate, or get more details about their offerings. The team is ready to provide the professional and friendly service they are known for.
---Choosing Clem's Heating and Cooling means choosing a company that values its customers above all else. The glowing testimonials from real people, who call them their "new ADVERTISEMENT" and "highly recommend them to anyone," speak volumes about the quality of their service. In an industry where trust is paramount, Clem's has earned the loyalty of its clients through quick, efficient, and honest work. The combination of their prompt service, expert technicians, and fair pricing makes them an unbeatable choice for any HVAC needs in the Virginia region.
Whether it's a routine maintenance check, a complex repair, or a full system installation, you can have confidence that Clem's will handle the job with the utmost professionalism and care. They don't just fix a problem; they provide peace of mind. For a contractor that delivers on its promises and truly cares about its community, Clem's Heating and Cooling is the name to remember.
Clem's Heating and Cooling Location
Clem's Heating and Cooling Reviews
callpricemotoropinionHVAC
★ 5★ 4★ 3★ 2★ 1I would like to say that my experience with this company has been GREAT....They really care about you and will give you their best and they alsohave reasonable prices.So I would like to thank Dawn, Sam and everyone else involved for making this experience painless. I will be your new ADVERTISEMENT for anyone needing your services.Thanks againW. Hunter
May 24, 2024 · Wanza Hunter7-28-2023 Friday afternoon 2:00 pm. We noticed that our HVAC A/C unit had quit. It was a 2021 model. Called Clem's immediately. The lady said they'd be there to check it very soon. 3:00 pm, tech. Sam & helper Landon showed up. Blower motor had failed. Sam said he'd located a new one & they had to go get it. Back by a little after 4 pm, with the new motor. Motor installed & unit working by 4:40 pm. To me, this was extremely fast & efficient service. We were covered under the unit's warranty, and the charge to us was Zero! We're glad we bought it from Clem's and we highly recommend them to anyone!!
Jul 30, 2023 · Alexander MutterWe had our water heater replaced by this lovely company. These guys were quick, professional, and willing to work with us, not to mention did a lot of leg work to try and get us the best deal possible. I am beyond happy with their service and will be calling them for any future needs. I HIGHLY recommend these guys. You will not be sorry you did.
Feb 20, 2020 · Carolynn FThe office manager, Dawn, initially was very polite and accommodating to my needs when scheduling my appointment. The technician was polite as well however he did not provide his name when he arrived which I'm not used to. The technician identified the AC unit as having a possibility of 1-2 issues but he settled on stating the unit could have a motor issue. He quoted a price of $250-$300 for a new motor (this did not include labor). I was a bit surprised with costs and was hesitant to agree to the work. The technician advised that replacing the motor was the only way to get the unit working today. I stated agreementto the purchase but continued to feel uneasy about the feedback. The technician left to purchase the motor and during that time, I called another HVAC provider to request a 2nd opinion. I was told by the 2nd technician that the quoted price for the motor was a little steep and offered to come by to provide another inspection. I contacted Dawn to ask that we hold off purchasing the motor so that I could secure a 2nd opinion and she stated that the motor was already purchased. When advised that I wanted a second opinion, Dawn became defensive, stated that the company had been in business for 45 years and the tech knows what he is talking about. I let her know that I had respect for the years of service her business provided however as a consumer, I had a right to obtain a second opinion. Dawn agreed but expressed that she would not be sending the tech back to the house due to another customer having a more serious need and I could call back if/when I decided to use their service. Be mindful that I was still within my "service window" of time. I thanked her her time and the call was abruptly disconnected.I try to use family owned businesses when I can but the downfall of that is you have no one to express a customer service issue to. (they're all family!) I was also surprised that she was offended when I didnt accept their opinion regarding the problem with my AC unit.In the long run.....I did NOT have to replace the motor. The unit required maintenance and a change of filter which was completed by another family owned HVAC provider who has been in Business for 40 years! It's Running good as new again!Clems Heating and Cooling has great reviews which is why I called however I am super disappointed in my overall experience and would not recommend.
Aug 31, 2021 · Danitra Bender-ReidI have been using Clem's for over 20 years. They are reliable, on time and reasonably priced. I purchased my furnace from them and Sam and Billy just left after performing my pre-Winter check and start-up. Both were courteous and efficient. My heat is now on for the Winter and I will rest assured that it will perform well the entire season. This is a local, family-owned business. I wouldn't use anyone else. Jim Ross, Chesapeake
Oct 16, 2019 · James Ross
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