Chuck's Heating Cooling & Refrigeration. Co. Photos










Chuck's Heating Cooling & Refrigeration. Co. Introduce
Introduction / Overview
In the heart of North Carolina, where the summers are long and the winters can be unpredictable, a reliable general contractor is essential for keeping your home or business comfortable. Chuck's Heating Cooling & Refrigeration Co. stands out as a dependable and versatile service provider in the Smithfield area and throughout Johnston County. This company is much more than a simple HVAC technician; they are a comprehensive solution for a wide range of needs, including heating, cooling, and even appliance repair. Their commitment to being a full-service provider means you only need to make one call to address multiple issues. For over 20 years, they have built a reputation for prompt, professional, and courteous service, earning the trust of their customers through consistent quality and honest pricing. They understand that a malfunctioning air conditioner or a broken refrigerator can disrupt your daily life, and they are committed to providing fast, effective solutions that restore your comfort and peace of mind. Their team of skilled technicians is known for being friendly, knowledgeable, and always willing to go the extra mile to ensure your satisfaction. Their long-standing presence in the community is a testament to their unwavering dedication to excellence.
Location and Accessibility
Chuck's Heating Cooling & Refrigeration Co. is conveniently located at 466 Cleveland Rd, Smithfield, NC 27577, USA. This strategic location in Johnston County allows them to serve a wide range of communities, including Selma, Clayton, and other towns in the surrounding area. Their local presence is a significant advantage, ensuring that they can provide quick response times for service calls, especially for their critical 24-hour emergency service. In a state where a sudden HVAC or refrigeration failure can be a major issue, knowing that a reliable contractor is just a short drive away provides immense relief. They offer onsite services and even provide online estimates, making it easy for customers to get the help they need. This commitment to accessibility and convenience is a core part of their customer-first philosophy, ensuring that professional help is always within reach when you need it most.
Services Offered
Chuck's Heating Cooling & Refrigeration Co. provides an extensive list of services that highlight their expertise and versatility. They are a true full-service company, ready to handle a variety of issues for both residential and commercial clients.
- A/C system maintenance: Offering routine checks and tune-ups to keep your air conditioning unit running efficiently.
- HVAC system maintenance: Comprehensive maintenance services for your entire heating, cooling, and ventilation system.
- A/C system repair: Expert repair services for all air conditioning units, regardless of make or model.
- Repair HVAC: General repair services for all your heating, cooling, and ventilation needs.
- Portable A/C services: Solutions for portable air conditioning units.
- 24 Hour Emergency Service: Providing around-the-clock service for urgent heating and cooling issues.
- Cooling Unit & Hvac Unit: Comprehensive services for all cooling and HVAC units.
- Emergency Repair & Emergency Service: Fast and reliable service for any unexpected breakdowns.
- Full Service: A promise to handle all aspects of your heating and cooling needs.
- Heating And Cooling & Heating, Cooling And Ventilation: Expertise in all three essential systems for your property.
- Hvac Options & Hvac Solutions: Providing tailored solutions and a range of options to meet your specific needs.
- Maintenance Check & Routine Maintenance: Offering scheduled and routine maintenance to prevent costly repairs.
- Residential And Commercial: Services for both homeowners and businesses.
- Service & Installation: Professional installation of new HVAC systems and comprehensive service for existing ones.
- Appliance Repair: In addition to their HVAC expertise, they also have a reputation for being able to look at and fix other appliances like refrigerators and dryers, making them a truly versatile general contractor.
Features / Highlights
What truly makes Chuck's Heating Cooling & Refrigeration Co. a preferred choice for customers in North Carolina is their commitment to providing a superior service experience. Their key features are consistently praised in customer reviews and demonstrate a dedication to excellence.
- Incredibly Fast Response: When a customer had a problem with their stove, Chuck's came out the "same day" and had it fixed for a "reasonable price." This speed and efficiency are a major highlight and a key reason for their success.
- 24/7 Emergency Service: The availability of a 24-hour emergency service is a critical feature that sets them apart. When an HVAC or refrigeration system fails, they are there to help, day or night.
- Versatility and Expertise: Customers love that they are a "one-stop-shop." One reviewer mentioned that a technician was able to look at their refrigerator and dryer while at the home, and they now "call them for everything." This broad expertise is a significant convenience.
- Professional and Punctual: The technicians are described as "very professional and on time." They arrive when they say they will and conduct themselves with a high level of professionalism.
- Honesty and Fair Pricing: Customers consistently mention "reasonable pricing" and the ability to fix problems without unnecessary upselling. This builds a strong foundation of trust that keeps customers coming back.
- Long-Term Customer Loyalty: A testament to their exceptional service, one reviewer has been a loyal customer for over 20 years. This long-term relationship speaks volumes about their consistent quality, reliability, and the trust they have built with their clients.
Contact Information
To schedule a service or get an online estimate from Chuck's Heating Cooling & Refrigeration Co., you can use the following information:
Address: 466 Cleveland Rd, Smithfield, NC 27577, USA
Phone: (919) 989-6865
What is worth choosing
For any resident of North Carolina, particularly in the Smithfield and Johnston County area, choosing Chuck's Heating Cooling & Refrigeration Co. is a decision that guarantees you a reliable, honest, and comprehensive service provider. The most compelling reason to choose them is their ability to handle a wide variety of issues with a single call. This saves you the time and stress of finding multiple specialists for different problems. The long-standing loyalty of their customers, with one person calling them for over two decades, is a powerful endorsement of their consistent quality and trustworthiness. Their commitment to transparent, reasonable pricing ensures that you will never feel taken advantage of, even in an emergency situation. Furthermore, their 24-hour emergency service provides a level of peace of mind that is invaluable. In a region where a sudden temperature change can be a health and safety issue, knowing that Chuck's is "always on call" is a huge relief. They are a local business that treats its customers like family, and their dedication to solving problems efficiently and professionally makes them the clear choice for any heating, cooling, or appliance repair need.
Chuck's Heating Cooling & Refrigeration. Co. Services
Air Conditioning Contractor
- A/C system maintenance
- HVAC system maintenance
- A/C system repair
- Repair HVAC
- Portable A/C services
- 24 Hour Emergency Service
- Cooling Unit
- Emergency Repair
- Emergency Service
- Emergency Service Available
- Full Service
- Heating And Cooling
- Heating, Cooling And Ventilation
- Hour Emergency Service
- Hour Emergency Service Available
- Hvac Options
- Hvac Solutions
- Hvac Unit
- Maintenance Check
- Residential And Commercial
- Routine Maintenance
- Service & Installation
Chuck's Heating Cooling & Refrigeration. Co. Details
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
Chuck's Heating Cooling & Refrigeration. Co. Location
Chuck's Heating Cooling & Refrigeration. Co.
466 Cleveland Rd, Smithfield, NC 27577, USA
Chuck's Heating Cooling & Refrigeration. Co. Reviews
calljobunitpricingrefrigeratorwork
★ 5★ 4★ 3★ 2★ 1I called Chuck’s because I was having problems with my stove. They came out the same day and fixed it for a reasonable price. The technicians are always friendly and informative. For the past 20 years, whenever I’ve had an issue with my appliances or AC, I never hesitate to call Chuck’s!
Sep 01, 2025 · KaylynThey were very professional and on time. Reasonable pricing and was able to fix any problem that I had. One of the guys was even able to look at my refrigerator and dryer while he was there. I call them for everything now.
Aug 18, 2021 · Richard HarleyGreat company, first time we called them they were very responsive and came to call quickly. Fixed our heat that day and were very professional and polite. Heat started acting up again about 2 months later and with it being later at night wasn’t sure if we would be able to figure anything out but they called us back right away and talked my husband through some trouble shooting. Can’t say enough nice things. Highly recommend!
Dec 20, 2023 · Stacey FlanaganWe had the best experience with these guys! When I called at midnight really worried about an HVAC issue in my new home, the person who spoke with me was very reassuring and helpful, which I appreciated. They sent two guys out in the morning who were professional, friendly, and diligent in fixing my HVAC issues. Excellent pricing, value, and customer service all around. I am new to the area and will be using Chuck's for all of my HVAC servicing, maintenance, and repair needs from now on. Could not recommend more!
Nov 10, 2023 · Leah A.Chucks' was sent out to our home via our warranty company after getting the run around from the first company sent out. He is over an hour away (I'm not sure why the warranty company sent him and not someone closer) and is fairly booked up, so we were extra thankful and hopeful when he came out to our house after hours the very next day. He stayed until 9:30 that night working and trying to get our unit at least running through the weekend (it was a Thursday night and he was booked up Friday) and I cannot commend him enough for that.My problem however runs after that. He was supposed to call us to schedule an appointment Sunday for sometime Monday after he checked his schedule. He never called and did not answer my husband's calls that evening. Monday morning he let us know that he was putting in a work order with the warranty company to make sure everything was covered and was ordering his parts to do the repairs and would hopefully be able to come out Tuesday. I wish that had been done Friday, but if you're busy then I guess you're busy and we made no complaints there. Monday night we get a phone call from the warranty company. We needed a thermostat wire replaced and had two options-run it back through the wall like it originally was which would require cutting into sheet rock or run it outside and cover with line hide. The warranty company would cover the sheet rock, but considered line hide cosmetic and would not. The price Chuck's gave them and us for this? $350! That is just for the line hide and the labor to install it, the actual wiring and labor for that was $672.I priced line hide myself and found I could get the supplies we needed for $60. My husband called Chucks first thing Tuesday morning to discuss our options with him. He let Chucks know that we would prefer the sheet rock as it would be the better option all around, but would still consider line hide as an option. He also asked about Chuck's placing the wire and us ordering the line hide ourselves and installing it. At the end of the conversation, on our end it was truly just a matter of we want to get this done as easily and quickly as we can, but we need it to be as inexpensive out of pocket for us as possible. We had come to feel at that point in the previous conversations that Chuck just didn't want the time and work involved with doing the sheet rock, but hoped he would consider it and stand by his work if it was our best option. Chuck however got very argumentative with my husband on the phone and told him they were turning the job down at that point because it was taking up too much of his time and he couldn't "keep" calling the warranty company. We weren't given a chance to consider the sheet rock with him, to look into doing the line hide ourselves or have an explanation as to why that wouldn't work, or a chance to call the warranty company back and try to fight for the (way overpriced) line hide. As soon as he knew that we weren't going to pay the $350 out of pocket, we were no longer worth his time.Now I'm sure I'll get a response on this with an excuse and completely refuting this whole thing. Every other negative review has. I'm also sure if you are local to him and not working with a warranty company, he does good honest work. But if your issue is complicated, will take some time, and you are working with a third party to resolve this-you can skip Chucks. He'll waste your time and then get overly frustrated and cancel on you.
Sep 17, 2019 · Brittany Fulford
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